This is a classic example of short-term thinking of some small business owners. My wife has bought…read moreTHOUSANDS of dollars of clothing and jewelry at Happy over the years - we live on the Palisades and valued the design selection and sensibility of the store. With one purchase, a pair of black Paige jeans, my wife tried to return the jeans after a few weeks (we travel a lot internationally and this was one of those times). The owner was VERY unpleasant and unwilling to take the jeans back for a credit (we didn't want a refund since we shop there a lot). Bad customer service, poor human interaction (she was sarcastic and rude, rolling eyes, etc.). My wife was respectful and is very gentle person (she is a therapist and good w/people) and was shaking when she got back from the store, so upset at how she was treated. My wife still has another credit that she refuses to claim there from something else as she refuses to go in the store. Buyer beware - inflexible, rude service despite nice products.

Really great shopping in a boutique we're the owner/buyer is a phenomenal stylistread more

Lemon of the Lulu, we've arrived to explore you…read more Popped in to this Palisades Village trendy staple to inquiry about some shirts bae saw online, but unfortunately they didn't have it. We did find something similar in a different style, but it was too small. It's a fun easy layout with space to move about, nice displays and main entrance off Sunset Blvd as well as more inland of this shopping mall. They have a good selection of fits in a variety of styles, tons of neutral tones, some solid bargains and all the fitness clothing + as well as fitness accessories, including water bottles. Athletic wear at it's finest as well as everyday clothes for men and women. We received a big greeting and a warm thank you while visiting. The girls at Lu Lu - Palisades Village were friendly and helpful. I don't think I've done much browsing or shopping at any Lululemon location but did note some quality outfits calling out to me.... Do I normal spend $118 on a stylish long sleeve shirt, $60 on some amazing gym shorts... No, but would I hear... I think I just might.

If you are not a member of the Caruso Signature program, here is your neighborly PSA!…read more I highly recommend you join. From free invites to events, to easily earned points that can be used for valet or restaurant gift cards, it just makes sense to participate as it's effortless. If you visit Palisades Village, the Grove, the Americana at Brand or the Commons at Calabasas (& I'm certain there are more I am omitting!) you are missing out on point earning opportunities if you aren't a Caruso Signature member. I have attended public seminars in the community room on the second floor above the Concierge hosted by Sweet Laurel and I've now attended a fabulous shopping event that was hosted by Caruso signature. The Christmas champagne chalet is such a blast as is their tree lighting ceremony on the green. I am such a fan of this shopping center because it feels like so much more. Although there's certainly been turnover of the stores, they always know how to curate the best brands around and certainly keep it fresh. It still has my go to Sephora. I'm obsessed with ALC, Misa, Vince, Carbon 38 not to mention towne by Elyse Walker & Toteme (newbie). Sweet Laurel and Erewhon are always a favorite to stop by and of course there's the fabulous selection of restaurants. And their movie theater is so luxe, if you've not been you owe it to yourself to visit. My original review still stands. I absolutely adore this place, just like every other Caruso development I've visited and it's been such a fantastic addition to the Pacific Palisades area and surrounding neighborhoods! It is the town square in the best way and such a wonderful place to meet friendly dogs and locals. It's a gem.

The entire Palisades is toxic since the fires. I wouldn't get near it for a few more years with all…read morethe construction churning up the air and soil. They will say otherwise, but use common sense! Don't drive around the streets either unless you want to run the risk of getting nails in your tires. The town is still a mess, but now on another level.

Not only does Vivian's Boutique have the softest, trendiest, and high quality clothes with the…read morebest prices for all ages, the owner herself is such a gem! She's been the longest standing shop on the west side (38 years and counting!) and it's obvious as to why! She knows fashion like none other and is beyond helpful and encouraging! Ditch the online shopping and go get styled by the queen herself! She always gives such good deals and sometimes she throws in a little gift too! You will never be disappointed leaving this vortex of love and fashion! You can tell I'm there all the time especially with my sister playing dress up!! thank you Vivian for all you do!

Excellent fashion at amazing prices! I highly recommend this boutique. I've bought some beautiful…read moredresses and casual clothes there and she even has adorable shoes and jewelry.

The customer service at this store is top-notch. I love coming here to try on clothes when I'm…read moreunsure about the size. Sometimes they have items in stock at the store that are sold out online, so it's always a good idea to give them a call and check.

DO NOT SHOP ONLINE!!! False advertising of FREE RETURNS and GASLIGHTING by customer service aka…read more"concierge"! They included a letter stating free returns with my order and their website automated chat also stated that returns are free, but when I contacted customer service they said that was last year's policy and refused to honor. This is what the "concierge" wrote to me when I sent them a photo of the letter included with my order. "To clarify, the free return mentioned applies when you choose an exchange option. For returns processed as a refund to the original payment method, an $8 return fee is deducted, in line with our current returns policy. We understand how the wording may have caused confusion, and we truly appreciate you bringing this to our attention." Thanks for victim blaming and calling it my confusion, but free return is what the letter states. This is what their website AI agent states.. "US domestic customers: Use this portal to initiate a return and receive a free USPS label: https://aninebing.myshopify.com/apps/returns https://aninebing.myshopify.com/apps/returns. Simply click "Drop off at Post Office". Free returns and exchanges are offered for full-price purchases within 14 days of receiving your order, provided the merchandise is unworn and unwashed. " Even after emailing back and forth 5-6 times, the concierge wouldn't honor their advertised free return. Never again Anine Bing!!!

I love Ref and up to now, I've gotten all of my pieces from Nordstrom. I have a studio closer to…read moreme, but happened to be up in the Palisades, so stopped in. The space is bright and the selection is great. The concept is pretty cool-everything out is a sample, if you want to try something on, you let them know and your size magically shows up in the room. I ended up getting some pieces-they also put a "try me" dress in my exact size in the room. Why only 3 stars? The actual employee was SO meh. I didn't realize the concept going in, had to ask and zero guidance was given. No offers of help (I was the only one in there!) or guidance on anything. I'm a size 2/4 (25 jeans!) so I don't think it's size, like others mentioned. It was a totally flip from the service I received at Veronica Beard and Paige, where I went right after. Do better with your service, Ref!

Love this store and the people who helped me pick out items were very helpful but the women behind…read morethe cash register was beyond rude. Had to deal with her twice, when I first walked in to do a return and then when I was checking out. Considering how much buying a few things in here costs - its a splurge so when dropping that amount of cash its a real buzz kill when the women checking you out is rude for no reason. I worked retail in my twenties and can't imagine pulling that kind of an attitude.

My company I work for, Thomas James Homes bought keychains from here for our Townhall event for…read morehomeowners in the Pacific Palisades. These keychains were AMAZING!! Super cute! The customer service was absolutely amazing as well. Super responsive, efficient, and easy pickup. The owner is very personable and truly cares about her clients. We definitely will be coming back here for more goodies! 10/10!!!

From the owner: Palisades Gift Shop offers clothing and gift items for the Pacific Palisades. read more

Such a fabulous shop!…read more The creativity is palpable the moment you walk in. The signs initially grabbed me with their cerulean blue. Then seeing the jewelry on the postcard sealed the deal. Her jewelry is exceptional and unique while still elegant in a way that's hard to find. The fabrics of clothes that she carrie's are luxury level. The cashmeres, knits & silks are saturated in rich hues and knotted with perfect intention. Come with the expectation of shelling out for quality goods and materials. I loved the scent of her candles and believe they ranged from $65 up. Highly recommend stopping in. The owner made me feel so welcome!

Came to look at Fermob outdoor furniture. Tawnya, the owner, has a beautiful outdoor garden/patio…read morespace showcasing many Fermob pieces. It really helped me to see the pieces in the outdoor environment, in different lighting conditions, seating arrangements and colors. She was very helpful with her suggestions and certainly went above and beyond in making sure that the items would fit our space (both in measurements and style)! We are very happy with what we picked out and can't wait to enjoy our balcony :)

Great styles, moderately priced with both casual and upscale options. The owner is cheery and…read morehelpful without being pushy

It was the first time for us to enter this women's dress shop. Right now, they have a lot of linen…read moreclothes for the Spring/Summer season. I bought a fun puffy grey dress from the sidewalk sale. My friend bought beautiful silk scarf with red poppies from Germany and a white linen long shirt/ jacket. Everything in in the shop seems unique, carefree and timeless. You really need to try on the clothes, instead of just judging by looking at them on the hanger. My puffy grey dress really makes me happy! I am so glad I tried it on. Thank you Stella and her wonderful staff!