This is the cleanest TJ Maxx I've ever seen in my life, I'd go back here just for that alone! Sylvia is a GEM, my friend and I talked to her at checkout and she really values her job and making the customer experience 10/10. The selection of items is great, it's not overwhelming like other Maxx's I've been to and they have GREAT stuff read more

WHAT ON EARTH has happened to TJMAXX ( our ex favorite store) ? It has now become a warehouse dumpster meets Ross meets Goodwill !( Ross is lately very clean and organised) . Impossible to find any near decent quality of clothings, bags or shoes anymore. It is a joke. Where on earth TJM buys these junks from and for what clientele? Unfortunately, A total waste of money and time. The FILTHINESS of this SM location was disgusting, seeing dust and filth everywhere on the floors below the racks mixed with clothing on the floor people kick aside to make their way through the FILTHY MESS, painful to see. Who wants to buy these filthy merchandises ? Last three times ( April/May ) , there was an unprofessional angry, and arrogant female manager ( wearing usually a strict pulled back dark hair ) with ZERO customer service skills and lacking knowledge of the company's basic policies!!!! How that could be called a " manager ", is concerning. Long lines extremely long wait ( over 10-15 minutes ), 2-3 totally untrained and loud new female cashiers with zero customer service skills and unfortunately impossible to communicate with because of language barriere. Ours avoided eye contact after she couldn't explain her mistake turned and started talking to her friend at next cashier instead!!dismissing our question , rolling eyes and pointing to an unknown spot mumbling wait! She cominng! ( which didn't happen for the longest time) There's FILTH and clothing on the floor everywhere, broken elevator for over a month, upstairs is half taped around... It's a lack of respect to customers. Who is responsible for this mess? read more

This tj max is great. I went to look and came out with a bag full of beauty products. The customer service was great. Love their selection. It could probably be a bit more organized but there is a lot of foot traffic. read more

Tj Maxx - Department Stores Near Me - Santa Monica, California

I am always a regular shopper at TJMAXX. I love Santa Monica Branch. It has two levels. They have a wide range of merchandise including; women accessories, women clothing, handbags, shoes, beauty products, dinnerware, kitchen utensils,home decor for every season, kids apparel, toys and more. For Santa Monica's branch, it has a nice selection of Runway and Luxury fashion brands at discounted prices. The staff are always very nice and friendly. I always enjoy shopping here. Of course, I will be back soon read more

Tj Maxx - Department Stores Near Me - Santa Monica, California

I wish this TJ Maxx was bigger! The parking lot is always a bit crowded and it seems like a chore to have to navigate getting here. Inside is pretty maintained and clean but it could be better. Always a great value though and the staff is helpful! read more

The district manager and upper management needs to be fired! The men's department is really bad! As always, the women's clothing takes up 3/4 of this store and Men is shoved up at the top with kids. They don't even sell men's shoes here? Do men just not wear shoes in this area? I'm just confused as to why we don't sell something as basic shoes? They have like five T-shirts and everything else is just crumbled up on the floor It's not necessarily the workers that need to be held responsible. It's the district manager up that should be fired. SERIOUSLY!! The store was embarrassing, especially withthe lack of men's clothes. Men want to shop too. I'm not sure why TJ Maxx thinks it's a good idea to have a men's selection that's 3 feet long? Can someone from higher management let me know why it's like this? read more

I went to this location awhile back and the girl named Vanessa smelled like alcohol and kept trying to look inside my purse. I then glanced over at her after I walked away and it looked like she was taking earrings off the packing, which I found quite odd. read more

Your elevator has been broken for at least 3 days why is it taking this long to repair. it's a real problem for handicapped customers. also you pack your racks so tight very hard to shop this way also you hang thing to high up I'm 6'3 and I can't even reach it way too crowed on sales floor. your whole store needs help. read more

Horrible experience. I will never go back. The security guard (Kurt) harassed me, yelled at me, and then filmed me because I smelled the hair products. Appalling and cruel behavior. Beware of this individual, he is harmful. I hope management handles appropriately and fires him. TJ maxx SM lost my business. What a shame. read more

I love TJ Home Goods the best items and always fun just browsing around the store finding great deals and fun items

07.24.25. 6 cash register. The cashier didn't give me change. She counted out the cents/incorrectly/smiled for a long time and had to leave. I was confused. read more

Tj Maxx - 07.24.25. 6 cash register. The cashier didn't give me - Department Stores Near Me - Santa Monica, California

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Don't come here often but the last two times they've either been completely closed or the upstairs has been closed. Website has shown them open. Seriously! read more

The two times I have tried to go to this business, it was not open on time. Opening time is 9:30am and even if the staff sees you at the door they will ignore you. In both cases, it was unclear to me why the store would not open at opening time. No explanation was offered. read more

Me and my sister came here to shop around. We were able to find street parking at one of the meters outside. This store is well organized, and it is easy to navigate. This store is a bit fancier than Ross. Wide variety of clothes, pet supplies, kitchen and home decor, handbags, cooking items, makeup, skin care, etc. read more

This place is my alternative for other TJ Maxx and Marshalls. Not because they are worse than others, as a matter of fact, the service is one of the best I have seen. It is just too small for me, that is it. Maybe because it is in the expensive area? I have been to several in different areas. This one has a restroom and that is thoughtful. And the restroom is also clean as I inspected and washed my hands there. The stuff is ok, the first floor has more than upstairs. The household area does not have many selections compared to other branches. Maybe it is also due to the shoppers. I refunded one item and the process was really nice and fast. Briana is young, friendly and fast enough to finish within one minute. I feel good for the whole process. I have stopped by several times to check out the new items, not each time I will buy something. But I bought Christmas chocolate just last night here. It is just the right time of the year for this. And TJ Maxx is definitely ready. A nice quiet location for this branch. I don't know where the parking lot is as I arrive on foot. It is also safe without people bothering you outside. That makes me feel safe. Fee days ago I visited again and Audrey was helping me. She is nice and helpful, definitely a managerial candidate. read more

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Great little two level store with so many great finds! Never found bad customer service. Always leave with something. I love to come on Wednesday and also enjoy the Santa Monica farmers market. read more

There are a lot of goldmines at this TJ Maxx! I went searching for a white shirt for my fiancé and within about 3min I had found a once $100 linen shirt for $14.99. It was *thrilling*. If you love a good browse and have some extra time in Santa Monica, making your way to this TJ Maxx would be a good use of your time. Easy parking on 4th between Wilshire and Arizona! read more

I usually go to the TJ Maxx near the Beverly connection and comparatively the selection here leaves a lot to be desired. To be fair, I usually go for the hair and body care sections. This TJ Maxx has an unexpectedly small selection for how large the store is and you find far fewer exciting brands and gems. I'm used to finding amazing brand deals probably because the store near Beverly connection is so near prestige shopping. I was really disappointed in the selection here. They just didn't have anything I'd say was really worth it or exciting. It was also really disorganized. I ended up leaving without buying anything and going to the home goods on sawtelle. read more

The male employees especially at the cash register are extremely rude!! The men on the floor are very weird, they get way to close to you on the aisles, they make it so darn uncomfortable to shop because they are practically stocking you especially one with really long hair I was very close to snapping at this individual! They really need to hire more decent people at this location especially when it comes to hiring men. I DONT RECOMMEND THIS PLACE IF YOU ARE A WOMAN OR HAVE CHILDREN WITH YOU read more

Generally love this store. Most of the staff are friendly. Bought a $40 pot 2 days ago, filled it with water to boil pasta and water came leaking out the seam of the pot. It was obviously defective. Took it back today and the highly unpleasant junior manager said they would not take it back because it isn't in "salable condition". Of course it isn't, it's defective. She was dismissive and very impolite. I guess we are just rolling the dice that everything they sell is perfect. Left the pot there. Buyer beware! read more

Super convenient hours & a decent size for home & quick fashion needs. Mary in the jewelry section is always super kind! I'm always going here for home goods necessities and deals read more

Tj Maxx - Department Stores Near Me - Santa Monica, California

I've been to MANY different TJ Maxx in high communities & ones in the urban community often, but this store is the WORST of them all. If your Black you're not welcome at all. The craziest thing is white folks steal more than blacks and have just as much money as white folks! I am a frequent shopper at the Westchester Location and I've NEVER had a cashier have to type in my Mothers credit card number! Wtf type of bullshit is that? Typing my Mothers numbers in instead of allowing her could DEFINITELY mean your cashier could use her information. Secondly, how would she type her OWN credit card number incorrectly that's right in front of her? That's a HUGE RED FLAG! If anything is wrong with her card I will sue this location & press chargers on the cashier! My family and I will NOT be returning! read more

There is a parking building across the middle street from T.J. max to Wilshire using the 4th street. First 90 minutes parking for free. After 90 minutes, the parking fee goes up by $1.5 to $4 every 30 minutes. 1234 4th street. read more

Tj Maxx - Parking lot - Department Stores Near Me - Santa Monica, California

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I was checking out and the lady at the register had asked if "I had a phone number with tj maxx" and I said no so she asked if I wanted to sign up. I said yes, I thought I could punch in my phone number when I occasionally shop at tj maxx. However she started asking for my residence, my social security number and my drivers license. After all of that and the process of putting in information I asked her, "you need all that private information just to sign up?" And she said it was for the tj maxx CREDIT CARD. I did not want a credit card and she did not emphasize or even mention the credit card in the first place. When I was asking her questions for clarification on all of that, she had the audacity to give me a big attitude and say "it's for the credit card, were you not listening to me?" As she moved all my items off the counter to point at the picture of the credit card on the counter which she did not show me when I first got there. Now I have to deal with calling customer service and finding a way to cancel this credit card because it's getting shipped to my old address out of state which was on my ID. What a completely useless waste of time and pain to deal with this now. read more

They know what they doing as far as treating people with kindness and respect Last week or so I went to get some gifts for Christmas but unruly I came late so I didn't finish buying so I asked the nice secruty plz I need to buy I so on very soft voice he said at first No but me I keep saying Ihow bad I need it than he said le read more

If your looking for great discounts on some awesome name brand makeup products then come here. I came here to shop around for a black dress to wear for an event and decided to browse around the store. I first walked through the clothing aisles and their pricing were decent. There were several racks in which the prices were above $200. Apparently this TJ Max is considered a runway store meaning they carry high end name brands at low prices. The second floor has home goods/undergarments/ men clothing etc. There is also a large area with kids educational toys and books. You will also find Christmas/Easter items available during those times. I was also able to buy generic greeting cards and gift bags here are very good prices. I browsed the bottom floor and to my surprise they had brands like the Marc Jacobs shadow set for as low as $20. I found the same set at Sephora for $77. Wow. What a deal. They also have smash box products, MAC, and elf. Brunch sets there are also very discounted. I bought a charcoal face mask that came with 5 disposable packets for only $4.99. There is a parking structure available across street and metered street parking available. read more

Tj Maxx - Shoes - Department Stores Near Me - Santa Monica, California

Worst workers, I was standing at the jewelry counter for over 10 minutes while the employee ignored me and was just chatting with security the whole time, then when I asked to see something she then threw a cover over the counter and said "we're closed" even though the store was still open for 20 minutes. Super rude, seems like they hire people who don't want to even do their job. Will not return to this awful location. read more

Such amazing customer service. I did not even step inside the store! I called and the women over the phone was so gracious with her time and explained the return policy. This is how every shopping experience should be! So impressed. read more

I love this TJ Maxx!!! I'm only deducting a star, because unless your my daughter's size (extra-extra Small/XXXS), the clothing selection (sizes) is limited. I'm no oversized behemoth either, but come on man! There are those who weren't blessed being born petite...Lol! But they do have a lot of top brands/names or designer I should say. They do also have a lot of top brands in accessories, so for me that makes it worth my while. It's two stories! Clothing first floor and Men's, Children's and home stuff upstairs. The home items, especially decorating was pretty darn good!! Seasonal items also just as nice as the department stores, although limited still a lot cheaper! Quality items too!!! Location is great, it's down the street from the Promenade. It's walking distance to the beach. I think the only issue would be if you drive there, the parking (I walk around there a lot from Brentwood or bus it while I'm waiting on hubby, so doesn't effect me at all!) Yeah, I'm definitely coming back! read more

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Oh how I love this place. I go for one thing and walk out with way more than I need. Always a must for this place.

I wish there were more TJ Maxx's in Southern Cali. This store has a better selection of handbags, clothes, luggage, and shoes. More high end women's clothing brands like Diane von Furstenberg and Tory Burch, which were also marked down. Having said that, I am skeptical about the authencitiy of very expensive handbags, the few D&G, Chloe and even Longchamps. I once bought a Fendi purse at the Sherman Oaks TJ Maxx that turned out to be counterfeit. I checked the serial number. Do your research when buying a luxurious brand here. Some stores leave out last season's handbags. I noticed some handbag tags said they were this season. You also have your choice of vegan purses. The second floor has a large selection of candles and houseware. I like the frames clearance section, although it's messy. Good service and lines move quickly. The plus side of shopping in downtown Santa Monica is overhearing different languages of tourists including my personal favorite, French. The downside is paying a higher sales tax rate than Los Angeles. 90 minute free parking is available at a structure 1/2 block south on the west side of 5th Street. Four stars for better selection, good service and clean bathrooms. read more

Tj Maxx - Cute, stylish sneakers - Department Stores Near Me - Santa Monica, California

It's a nice selection, especially with some higher-end clothing. It's not too busy on weekdays, but they're managerial staff (not typical floor staff) has a tendency to follow certain types of people around the store. Lived in Santa Monica for years but likely won't return to this store because of racial profiling. read more

This Is My All Time Favorite TJ Maxx!! Pros: Everything Is Fully Stocked Clean The Location Is Easy To Find You Can't Beat The Prices You Can Find Anything & Everything Friendly And Helpful Staff Cons: Parking Isn't Great read more

Came here twice in one month! Tidbit: Don't leave without checking out the beauty products section, located to the right of the entrance. They have a good selection of natural beauty products here and at great prices too! I also found a hairbrush that I liked for under $5!!! The cashiers and floor associates were all helpful and friendly. read more

Tj Maxx - Department Stores Near Me - Santa Monica, California

TJ Maxx has always been a great store, I've always liked going here more than say Marshalls or Ross. I come here with my mother often, and they always have a huge selection of things, and nothing costs too much. The service is always great, and the people are friendly. It can get busy around the holidays though read more

TJ Maxx came through for me again! During my last check in, I bought a dress for thanksgiving dinner, a lovely affair in our family. It was one of my favorite brands, Reiss, whom I worship/covet but have a hard time paying full price for. I wore it, received a bazillion compliments but to my disappointment I noticed the seams completely split at my shoulder backs when I went home- faulty stitching. The fabric is a thin, gossamer & completely unrepairable after just one wear. I returned it with Josh, the manager/my hero and received a store credit. So relieved since I frequent this location all the time & am a legit maxonista. This location in particular has a phenomenal selection of high end brands, denim, ready to wear, shoes & even some runway pieces on occasion. By far the most rotating variety of premium brands I've seen at a location. Their home goods is also well stocked with Tupperware & gourmet foods. That said, it can be a bit disorganized on occasion, especially the upstairs home goods departments. For instance the paper goods selection is frequently over flowing as are the water bottles, gourmet foods and the frames. But considering the discounts you're receiving, it's worth the effort to dig through the chaos. read more

Omg! The beauty section here is huge and worth coming for alone! They had MAC, Shiseido, Elf, etc... Also huge purse section! I may have missed it, but do not recall a shoe section. I bought make up, hand soap, body soap, a dog toy, and I think that's it. This place is 2 stories. read more

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Patricia B said no of the return items match describtion like Lucky Brand with all tags attached and Calvin Klein that absolutely sold in their store. Avoid this store as much as you can. Homeless, pee, no parking and yet very rude and unprofessional cashiers. There is absolutely nothing good about this store I wouldn't like to give 0 stars for this store and Patricia B. read more

This review is not for the quality of the merchandise. Today I was there and the stock was fantastic. I will take issue with their mask policy. There were people online in the store who had taken off their masks. When I mentioned this to the cashier he basically just said he would not be the mask police. I hope the store staff reads this and takes action or responds to this yelp. Once I get a articulate response from someone in charge I can remove the negative stars. But for now, beware. We are all in this together, and quite frankly I am sick of peoples' Blazing entitlement read more

The store is pretty clean and the staff is friendly enough. Tj Maxx has a fair selection of items and they have some good deals, similar to Target. read more