I am a senior with profound hearing loss. Hugh is a most kind, caring, accommodating person. He…read moreis patient and will try his utmost to help you and give you the best hearing aid for your situation. No pressure - just a willingness to give you the best care.

I can't say enough about how well Paul took care of my mothers hearing needs. She's been hard of…read morehearing for over a decade and she finally was willing to get a test and some professional advice. Paul was extremely thorough and professional during the exam. It's been 3 months since she purchased the hearing aids and she couldn't be happier- thanks Paul for improving my mothers overall quality of life!!

After a not so good experience with another audiologist, Nichole gave me comfort to know that her…read moreprofessional manor would make my hearing aid needs fulfilled with care.

Came to these guys with a hearing aid that had a battery problem. New battery would power it for a…read morecouple of hours then it would shut down. She worked on it for 10 mins then told me that there had been some corrosion on the terminals and she had cleaned it as best she could. Works like new. Thank you so much!

Very pleased with Wilmington Audiology. Lisa L. (audiologist) was very helpful, understanding, and…read morepatient. She thoroughly explained hearing aid options, pros and cons of each, and costs involved. Ed K.

I have been using Wilmington Audiology Services for years. I have two excellent phonak hearing…read moreaids. This morning as I was inserting the receiving part of one of my hearing aids, the receiver and dome fell off the connecting tube in my right ear. I could not remove them! I then called Wilmington Audiology service and was told that Lisa Lewis would call me back when she arrived. An hour later, I received a call and she said that she would see me that morning. I drove to her office and when I arrived, another patient was just leaving and she saw me immediately. She skillfully removed the receiver and dome in seconds and then replaced the receiver, dome, and connecting tube. I left her office less than 30 minutes later. Fantastic service!

took my elderly mother there the gentleman there was the best he let me help my mother and found us…read morethe best hearing aids without trying to upswell her. I would recommend him to everyon.

Got my updated, polarized sunglasses last week and they turned out to be yellow tinted. I was…read moresurprised and so was the girl behind the desk. But yesterday afternoon, driving my '97 Boxster back from Philly to Wilmington, it rained heavily the whole way and there was a lot of spray from speeding (55 limit = 70), heavy traffic and also fog on I-95. The yellow-tinted sunglasses turned out to be perfect fog and spray cutters. Quite amazing. I mean it was like the road was clear. Big trucks and black pickups come from the fast lane and cut in front of me to spray my yellow roadster good, but I was OK vision wise. Fortuitus mistake or not, the yellow tinting worked out fine. Good to know. All's well that ends well.

My wife has had several negative experiences with the female receptionist. It seems she lacks…read moresufficient training on the necessary procedures. Furthermore, her interactions with clients have been consistently unprofessional and unhelpful. Additional training in customer service would greatly benefit her and improve the overall client experience. This situation requires immediate attention to prevent further issues. They are more interested in receiving their co-pay than having clients wait over an hour to be prepped. Appointments last between 2 - 3 hours for NO apparent reason when the procedure is about only 10 minutes in duration.

This is not a trauma-informed or trauma-sensitive office and staff doesn't care about patients'…read moresensory issues. They said they had to keep the big TV on a loud sitcom due to "HIPAA regulations," but there's nothing in HIPAA about this. They are unkind and I'll never go back!

Dr. Patel displayed gross unprofessionalism while flaunting her Harvard credentials when I…read moreapproached her about a problem I wanted solved. She actually verbally berated me for daring to research the topic beforehand, again bringing up her Harvard training as the reason patient knowledge and opinion were not welcome in her practice. I believe she brought up her educational background three times, if not more? As if patients care about training location more than competence and empathy. Thankfully, despite her cocksure arrogance and extreme unprofessionalism, another provider was able to implement the solution she abrasively and hastily shot down, leading to a significant improvement to my quality of life. Come here if you want to be berated by a doctor who incorrectly and dangerously assumes absolute knowledge, go elsewhere if you want quality medical care and empathy. I can't say I have ever had a more negative experience with a provider. It's one thing to be wrong, which she certainly was in my case. It's quite another to be arrogant and wrong, which is honestly a dangerous combination in medicine.

Excellent surgeon. I broke both my left and wrist wrists. Dr…read moredid my surgeries. His communication skills on my procedures were excellent. Explained what was broken in my wrists and the surgeries he was going to perform. The staff was pleasant and compassionate. The wait in office was fast. Follow up appointments went smoothly. I highly recommend Dr Mark Pfaff

The Dr himself was very helpful and explained my issues very well. The reason I gave it two stars…read morewas because I had an MRI done for an injury and never received care for it afterwards; no one told me/called me regarding the MRI so I essentially had no idea what the diagnosis was. A month or so later my chiropractor ended up calling and finding the results for me instead of the office. The secretaries/front desk people are very nice, they just kept telling me they'd call me back or send results and they never did. My diagnosis requires surgery so it was a pretty big deal and I'm just upset that no one called to tell me or help me.

I am very happy with the hearing aids purchased through Hear 4 You of Paoli. Katie Marnell,…read moreaudiologist, has vast knowledge and provides excellent care. She informed me about my specific hearing issues and what would best help me. It is life-changing to hear better and therefore be involved more with life. Thank you Katie!

Excellent business with whom to deal when seeking a hearing aid. The owner, Kate, could not be more…read morepleasant. You are completely at ease when speaking with her and the service could not be better. Nothing like free batteries.