Just used their service today: 5/24/2022 10AM…read more My entire exchange with this company has been nothing short of excellence from start to finish! To start, it was incredibly easy to get in contact with them and to get a free estimate. They have a text line that I was able to send photos of our junk with, and they responded quickly and efficiently. From there it was a straight shot into scheduling. They arrived right at the start of the estimated time frame they gave me, and from entering our property, removing the junk, and lying for their services, the entire process was maybe like 10 minutes. Granted I only needed to remove 2 large rugs and an ottoman, but it was worth it since it would've taken me much longer to do all that. Lol. Overall, they offer a great service at a great price. I will absolutely use them again in the future and refer my friends and family as well!

Normally I have had good experiences with this franchise. But one thing I have very little…read morepatience for is poor customer service. I scheduled my appointment online. Very easy and quick. I was scheduled for a window today between 8am-10am. At 9:45 I had not heard from anyone. I called and was told by the rep that my window was 9-11am so essentially: why are you calling me? I said, "I know what I booked and I am looking at the confirmation. 8-10am. In other words: I wouldn't have called you until I double checked this so why are you responding like I am the problem. She kind of sighed and said, "ok, I will have someone call you to verify time." Of course no one called and at 11am...I headed to work having wasted three hours of my day. Here is confirmation: YOUR APPOINTMENT IS CONFIRMED! Appt Date: 06/19/2025 Estimated Arrival Window: 08:00 AM - 10:00 AM

Professional, reliable and fair prices. The two gentlemen arrived within the estimated time frame,…read morethey were quick and polite, could not have had a better first impression. I will definitely be using this service again.

Trash/junk removal from an office cleanout. Two gentlemen arrived on time, actually earlier than…read moreexpected and were in and out quickly and efficiently. After having the pile of trash in the office for several days, it was a huge relief to have it gone. I felt the price was reasonable. I'd definitely call on Sac Junk again!

Quick. Clear. Courteous. Answers questions directly. On…read moretime. Fair pricing. Nice guys.

Prompt, professional, and strong - they managed to take away a riding lawnmower! Highest…read morerecommendation!

Tim was great! Responded quick and timing worked out where he could send someone out the same day!…read moreGood pricing and friendly service! Showed up early and made quick work of the piles of fence debris all along the side of my house. Excellent!!

Best service, best price, best value and best timing…read more Will use them for all hauling in the future- you can't find a better team!

Brandon was extremely cordial and professional. He arrived promptly at the appointed time and…read moreremoved the junk from our backyard efficiently. His charge was reasonable as well. I would definitely use his service again.

I had an area full of various debris from a recent remodel and clean up around the property. I kept…read moremeaning to take it to the dump myself but I could find the time and renting a dumpster was causing its own headaches. That is where junk pirates helped me out big time. They quickly slotted me in to their schedule last minute and got the job done in about an hour so I could get on with my day and they did it all at a very fair price. Highly recommend, 10/10

Rich requested that I send pictures of the items to be picked up. I did and he quickly gave me an…read moreestimate. He happened to be available for same day service. They were prompt, professional and worked quickly but carefully. Excellent service! We will definitely use him again!

We used Rich for a spa removal job and are so glad we did. We got several quotes and found Rich's…read moreprice and customer service to be the best. The job was completed quickly and the area cleaned after. We would definitely recommend this company to others.

These guys did a great job! Cleared out all the trash and let me start my renovation project asap…read more Also recruited them to do a mulch job and they did an excellent job there too. Scraped away a truck load of mulch, hauled it away, put weed barrier, sprayed it down, and put in mulch. Finally, wanted to highlight that they sent frequent updates and kept me in the loop - great business practices all around.

Quick response on time And friendly. Very happy to…read morerecommend there service to anyone who needs things removed in a quick efficient way

Fantastic service! Right on time, very courteous & professional, great communication. Highly…read morerecommended for hauling junk away ~

Great junk removal company, very responsive and affordable . Thank you so much Jackson!read more