Luke and Kya were prompt, professional, prepared and finished work on my dishwasher much quicker…read morethan I anticipated. Highly recommend.

They responded quickly to my call. A man and wife team. Friendly, professional, knowledgeable…read more Made a good suggestion on a follow up phone call.

Quick, professional response & reasonably priced. All done quickly. I would use Route 66 Appliance…read moreRepair again.

They never did call me back to tell me how much it would cost for them to come out and do the…read moreservice fixing of the appliance because I already had the parts and I guess it's too expensive to have the labor done. The only thing I can think of, but I would like to get this done because I'm doing the fixing of this refrigerator for charity and I can't seem to get any help from refrigerator appliance people because I won't pay them $800 to put this part in so one thing I can think of please help me

Serviceman was ok but quoted price was on high side. We ordered it as needed for holidays . Would…read morelike you to evaluate price for controller and sensor as upon checking local supply store it was not that high for parts.

The freezer portion of our refridgerator kept collecting and…read morerefreezing ice which accumulated. David from Mr Appliance thoroughly investigated every possibility, pin pointed the issue and fixed the problem. He was quick and accurate. The service provided was impeccable. I cannot recomend both David and Mr Appliance enough.

Great service, prompt, professional reasonably priced and knowledgeable. I would definitely…read morerecommend APS.

Request made to estimate repair on DCS gas grille and to look at a problem we were having with…read more Thermador inside grill, great service, great follow up. Highly recommend this business

I looked at a dishwasher called in less than an hour told them I wanted it . They told me there was…read morea upcharge for credit card so I told her I'd bring a check. Hooked up trailer and 55 min after I called I saw my dishwasher rolling out the door. The salesman said a lot of people say there coming and never show ! How rude! Like everyone is lying to them I suggested they give costumer a time limit in the future . Most stores will hold an item for 2/3 hours before putting it back in circulation. The sales man was condensing,say they don't hold and they have other dishwashers ,I bit my tounge, and we took our empty trailer home . I won't use them again

Any used product i got from them didnt last 3 to 5 months. I bought 3 dryers from them. The people…read moreare okay. I mean they arent bad but they well they arent memorable and I like memorable. Don't buy used products from them unless you plan on ​buying every few months smh

I did my due diligence and sussed out Will-KonW before making contact. Will is the…read moreowner/operator/single tradesman of KonW. I can't be more pleased with my experience. Will is a good communicator and has an amazing array of skills which emanate from his Education and Experience. Preface: I live in a 47yr old home that is almost entirely original. When it comes to trades, I'm also a helicopter homeowner and generally a bit of a micromanager. Will replaced 3 light fixtures, a ceiling fan, a venthood, restored function-electricity to 2 outlets & one hardwired site, replaced front storm door, and added handle to said storm door. He answered all my questions, addressed all my concerns and made recommendations, ex: Response - wrapping because wires are brittle, need consider new wiring. No dilly dallying with Will. He stays on task and focused. I gave Will a very detailed list of tasks-items and he gave me a time estimate for completing them with the caveat that nothing unusual came up. That timeline was dead on. He is structured in his pricing-estimates. His pricing was very reasonable. I will most certainly use Will's skills (had to say it) repeatedly for this original 47yr old house.

From the owner: Here at Knock on Wood we don't leave anything up to chance. You expect quality service and that is…read morewhat we provide. From changing light bulbs to remodeling whole houses, we offer an array or services and even do the odd job you don't know who to call for. From single family home repairs and remolding to multi unit & multi location property maintenance and management we do it ALL!

I got the same part he wanted to sell me for $130 cheaper on Amazon! Even charging me 20% on my…read moreprice from Amazon would have been cheaper than what he wanted.

Could not have been worse. Alyssa was nice enough when I called to schedule. Matt arrived (late)…read moreand tinkered with the dryer venting for a few minutes. Said to try the dryer again, he though that would work. If it didn't, he would come back, no additional charge. That was on a Friday Well, it didn't work. (Actually, it was even worse because he had reattached the hose wrong, so hot humid air was leaking into the house - in summer). I called Monday (didn't want to bother them on the weekend) to have him come back. His wife couldn't schedule us until Thursday. They then called when they were already over an hour late to reschedule for the next day. So when Matt and his wife finally came Friday, Matt criticized me for not calling sooner. Um - I did, his wife wouldn't give me an earlier appointment. In any case, he started working on the dryer again. At this point he basically called me a liar. Said that the dryer couldn't be doing what I said it was doing. (Running 20 minutes, overheating, shutting of while clothes were still wet.) I have video of it doing this, so no, I am not lying. Apparently the next step was to take the whole thing apart and test the parts. His wife had mentioned a different way of identifying problems, so I asked about that since it sounded easier. And I also wanted to make sure there wouldn't be an extra charge. At that point, Matt threw a fit. Apparently he doesn't allow his customers to ask about the plan for fixing their appliances. Since his wife had misinformed me, I was just trying to understand the process and cost before we proceeded. But Matt became IRATE and stormed out of my house, yelling at me that he would refund the $75 service fee so we could hire someone else. To add insult to injury, he again attached the hose improperly. Even worse this time - the whole thing became unattached when we tried a trial load in the dryer. Hot, humid air again in our house. This time I have photos of water dripping off walls, windows, shelves, stuff. I had to empty the whole room, wipe down every surface, turn on fans to try to air out the humidity. We have water damage to our trim that will cost hundreds to fix. I have contacted them 3 times over the past 2 months trying to get my refund. They have yelled at me, called me names, and hung up on me. They now won't accept my calls. I have contacted the Better Business Bureau in hopes of getting this resolved. I would really advise hiring someone else. The good reviews are from the past, when Appliance Repair Broken Arrow did their own work. I have since learned they are outsourcing to Matt (Bearded Man Appliances), and obviously the quality of the work had changed drastically. TAKE YOUR MONEY ELSEWHERE!!!!!

Steven repaired our trash compactor and did a wonderful job. It works well now. We will use Lake…read morewhen we need appliance repair.

requested them to come out and look at a brand new GE washer. Dude literally hooked his laptop up…read moreto it and said oh it's fine when it was shaking to death on the spin cycle. Said if his computer seen nothing wrong then there's not a problem with the machine then he wouldn't wait five minutes for me to even put the machine on spin cycle. had to wait a week for them to send out another tech and he found the shipping bracket still inside the machine. Terrible customer service they cannot reach you within three hours. Everything will be at least three days if not longer. If you get the guy with the accent, don't even bother request a new tech because that guy doesn't do anything. He doesn't fix shit. more worried about how many customers he can reach then he is on fixing anything. I really think this company is screwing GE appliances over and will be looking how to communicate with GE on who they let warranty their appliances

The technician came out and diagnosed my refrigerator, and determined it didn't need any repairs,…read morejust defrosted. He wasn't going to charge me anything, but I volunteered some money for his trouble. Highly recommended.

On time next day service. Fix the issue fairly quickly and was super nice and felt like he gave me…read morea decent price.

Really great company. Very impressed with the speed that the technician took to get here and the…read morefact he was able to fix it. Was a minor problem that he worked out pretty quick so I was really impressed with his honesty as well. If you need a fridge fixed I'd definately give Jorken Services a go..

Best Service Ever. I found this company here when my Mothers Washing Machine broke down. My mother…read moreis 88 years old and is on a limited income. I filled out a form online to schedule service which was the first thing that attracted them to me because i had already made several calls to other repair companies and they either didnt answer or they told me they couldnt help for several days or they were just too expensive to get them to come out. Jorken Services replied to me within 10 minutes of me filling out the form online. I had explained my mothers situation to them in my original request telling them about my mothers financial state and the urgency of the call. I first recieved an email from them saying that a technician had already been assigned and would be calling me shortly. Before I even finished reading the email, the technician was calling me. He already knew what was needed and said that he was told to do his best to keep costs to a minimum. I had originally set it up when I filled out the formfor the following monday but he was willing to come straight out. All up it was less than an hour between my initial email to them and the time the technician arrived at my Mothers house. He took a look at it, told my mother that it was nothing serious and that he could fix it on the spot for just the service call charge. He had the machine fixed in a jiffy and then even changed out the filters in her furnace for my mother as well. He then sat down with my mother and explained to her all he had done and gave her information and tips on her oven and even tightened up a fitting on her disposal under the sink that had been leaking for ever. All this and all he charged was a minimal service call. This company is a credit to its industry where so many now just seem to want to rip the elderly off this company bought a little sunshine back into my mothers day as well as giving me a feeling of comfort that if my mother had any other issues with her appliances or her heater or ac that I can now call someone that knows how to treat people. You really will be doing yourself a favour if you pick this company to fix your home appliances. Thanks again to Mr Jorken and the technician who came out.