Quick, professional response & reasonably priced. All done quickly. I would use Route 66 Appliance…read moreRepair again.

They never did call me back to tell me how much it would cost for them to come out and do the…read moreservice fixing of the appliance because I already had the parts and I guess it's too expensive to have the labor done. The only thing I can think of, but I would like to get this done because I'm doing the fixing of this refrigerator for charity and I can't seem to get any help from refrigerator appliance people because I won't pay them $800 to put this part in so one thing I can think of please help me

Quick, good repair for my lg washing machine…read more Easy to book The estimate was accurate.

I called Mr. Appliance to repair my dryer. The technician performed a diagnostic and told me the…read moreheating element and sensors needed to be replaced. The parts were ordered, and after waiting approximately two weeks, they returned and completed the repair. After the technician left, I started a load of laundry. The dryer began heating up and then shut itself off completely. I contacted Mr. Appliance again and, after some back-and-forth, they scheduled another visit about a week later. The same technician returned, performed another diagnostic, and this time told me the main control board was bad and would be very expensive to replace. At that point, I decided not to invest any more money into the dryer since replacing the board would cost nearly as much as purchasing a new appliance. What concerns me is that I paid for parts and repairs that ultimately did not solve the problem. If the main board was the actual issue, I would have expected that to be identified during the initial diagnosis before spending money on other repairs. I contacted the office and politely requested consideration for a partial refund. I was not asking for a full refund, only some acknowledgment that the original repair did not resolve the problem. Instead, I was met with resistance, and when I asked to speak with a manager, I was told they would check availability and then the call was ended. The most disappointing part of this experience was not the failed repair--it was the lack of customer service afterward. Unfortunately, based on my experience, I cannot recommend this company.

Request made to estimate repair on DCS gas grille and to look at a problem we were having with…read more Thermador inside grill, great service, great follow up. Highly recommend this business

I can't say enough about how professional and responsive these guys are. Very reasonable prices…read moreand dependable. If you don't know what the problem is and it ends up being outside what they do, you will have to pay the service call. For example if it's an electrician problem and not an appliance problem.

I recently purchased an oven from J & J Appliances after the element in mine caught fire. After…read moresearching a number of places, I found a great deal at J & J Appliances. Their service was excellent and very professional. I love my new oven with convection! This oven is definitely an upgrade and was a lot better deal than the other places I checked. I will definitely shop there again.

Any used product i got from them didnt last 3 to 5 months. I bought 3 dryers from them. The people…read moreare okay. I mean they arent bad but they well they arent memorable and I like memorable. Don't buy used products from them unless you plan on ​buying every few months smh

I did my due diligence and sussed out Will-KonW before making contact. Will is the…read moreowner/operator/single tradesman of KonW. I can't be more pleased with my experience. Will is a good communicator and has an amazing array of skills which emanate from his Education and Experience. Preface: I live in a 47yr old home that is almost entirely original. When it comes to trades, I'm also a helicopter homeowner and generally a bit of a micromanager. Will replaced 3 light fixtures, a ceiling fan, a venthood, restored function-electricity to 2 outlets & one hardwired site, replaced front storm door, and added handle to said storm door. He answered all my questions, addressed all my concerns and made recommendations, ex: Response - wrapping because wires are brittle, need consider new wiring. No dilly dallying with Will. He stays on task and focused. I gave Will a very detailed list of tasks-items and he gave me a time estimate for completing them with the caveat that nothing unusual came up. That timeline was dead on. He is structured in his pricing-estimates. His pricing was very reasonable. I will most certainly use Will's skills (had to say it) repeatedly for this original 47yr old house.

From the owner: Here at Knock on Wood we don't leave anything up to chance. You expect quality service and that is…read morewhat we provide. From changing light bulbs to remodeling whole houses, we offer an array or services and even do the odd job you don't know who to call for. From single family home repairs and remolding to multi unit & multi location property maintenance and management we do it ALL!

I got the same part he wanted to sell me for $130 cheaper on Amazon! Even charging me 20% on my…read moreprice from Amazon would have been cheaper than what he wanted.

Could not have been worse. Alyssa was nice enough when I called to schedule. Matt arrived (late)…read moreand tinkered with the dryer venting for a few minutes. Said to try the dryer again, he though that would work. If it didn't, he would come back, no additional charge. That was on a Friday Well, it didn't work. (Actually, it was even worse because he had reattached the hose wrong, so hot humid air was leaking into the house - in summer). I called Monday (didn't want to bother them on the weekend) to have him come back. His wife couldn't schedule us until Thursday. They then called when they were already over an hour late to reschedule for the next day. So when Matt and his wife finally came Friday, Matt criticized me for not calling sooner. Um - I did, his wife wouldn't give me an earlier appointment. In any case, he started working on the dryer again. At this point he basically called me a liar. Said that the dryer couldn't be doing what I said it was doing. (Running 20 minutes, overheating, shutting of while clothes were still wet.) I have video of it doing this, so no, I am not lying. Apparently the next step was to take the whole thing apart and test the parts. His wife had mentioned a different way of identifying problems, so I asked about that since it sounded easier. And I also wanted to make sure there wouldn't be an extra charge. At that point, Matt threw a fit. Apparently he doesn't allow his customers to ask about the plan for fixing their appliances. Since his wife had misinformed me, I was just trying to understand the process and cost before we proceeded. But Matt became IRATE and stormed out of my house, yelling at me that he would refund the $75 service fee so we could hire someone else. To add insult to injury, he again attached the hose improperly. Even worse this time - the whole thing became unattached when we tried a trial load in the dryer. Hot, humid air again in our house. This time I have photos of water dripping off walls, windows, shelves, stuff. I had to empty the whole room, wipe down every surface, turn on fans to try to air out the humidity. We have water damage to our trim that will cost hundreds to fix. I have contacted them 3 times over the past 2 months trying to get my refund. They have yelled at me, called me names, and hung up on me. They now won't accept my calls. I have contacted the Better Business Bureau in hopes of getting this resolved. I would really advise hiring someone else. The good reviews are from the past, when Appliance Repair Broken Arrow did their own work. I have since learned they are outsourcing to Matt (Bearded Man Appliances), and obviously the quality of the work had changed drastically. TAKE YOUR MONEY ELSEWHERE!!!!!

Do not bother reaching out for assistance with this company. If you have an urgent need, try…read moresomeone else. This company will respond to your request well over a month later. Everyone else was able to respond to my assistance within 48hrs.

My husband has been dealing with them and he said this "I will not be doing business or…read morerecommending them" the black repair guy was very rude to my husband. We tried to call the management but kept getting transferred. Do not deal with them. We will go elsewhere to get our appliance fixed.

The technician came out and diagnosed my refrigerator, and determined it didn't need any repairs,…read morejust defrosted. He wasn't going to charge me anything, but I volunteered some money for his trouble. Highly recommended.

On time next day service. Fix the issue fairly quickly and was super nice and felt like he gave me…read morea decent price.