Shortly after install of new AC/Heating unit we experienced water damage due to system leveling…read moreissue. James River took complete responsibility and coordinated and covered costs for water mitigation, drywall and carpet installation. Hats off to everyone there for their quick response to resolving the issues in a professional and courteous manner. Highly recommend.

We have been James River Air customers for almost 30 years…read more Have had them do all the hvac, plumbing work at our house during this time We had a unit go out last year and we bought their top of the line model We have had that unit go out this summer during this heat wave with a pregnant lady in the house They sent a tech out after insisting. It was going to be 4 days until they could come out to my new units shut down in 100 plus degree heat. Tech told us it required a special tech that cant be here for 2 days I cant believe James River sold us a unit that any of their techs couldn't fix. If they had told us this we would not have bought it They have now left us until said tech can come out James River is going to loose my future business and If anything negative happens to this pregnant lady or baby I will be consulting an attorney

Tailored Air Systems was a great choice for fixing my AC unit. They were able to get me on the…read moreschedule that same day my AC went out. Since they keep parts on the truck I had my AC back up and running in no time. They were both very informative and upfront with cost.

From the owner: We are a small locally owned hvac company. We pride ourselves on providing great old fashion…read morecustomer service. Tailored Air opened in 2021 to provide Hanover county and surrounding areas with worry free, high quality, service , and installation tailored to fit your needs, At a fair price. Call today to schedule a free estimate.

Very knowledgeable and responsive however they do seem at the top of the price range for the area…read more Also wish they could get to all repairs on a unit the same day vs a separate large charge to come out another day for coil cleaning. Overall good though and I trust the quality of their work.

We recently had PHA install a mini split in our sunroom. Jacob did an excellent job. He was very…read moreprofessional and personable. He was very meticulous and made sure everything was working properly and the area was cleaned up before he left. I definitely recommend PHA for all HVAC and associated work.

HVAC replacement…read more Phone number provided routes me to a different company than the one stating that can perform the service. When I told the representative this information they said I'm sorry but that not us. I called again and same issue.

From the owner: When your HVAC system decides to take an unscheduled…read morevacation in the middle of Richmond's weather extremes, Broad Rock AC & Heating swoops in like your home's personal climate superhero. Since 2007, we've been keeping Richmond residents in their comfort zones, whether it's rescuing them from sweltering summer heat or winter's icy grip. Our certified technicians don't just fix problems – they prevent them, using state-of-the-art diagnostic tools and years of hands-on experience. Think of us as your home's temperature tailors, crafting the perfect indoor climate while keeping energy bills from soaring higher than a summer heat index. From routine maintenance that keeps your system purring like a contented cat, to emergency repairs that have us racing to your rescue faster than you can say "thermostat," we've got your comfort covered. Our team takes pride in explaining everything in plain English, not HVAC hieroglyphics. Under Doris's leadership, we've built our reputation on reliability, transparency, and genuine care for our Richmond community. We're the local HVAC experts who remember your name, not just your address, and treat your home like our own. Whether you're dealing with a minor hiccup or a major system overhaul, we bring the same level of dedication and expertise to every job. Because at Broad Rock AC & Heating, your comfort isn't just our business – it's our passion.

Job was inspect, clean and repair, reglue 4 8" and 10" approx 16 ducts supply and return…read more Tidy (dress) them. Inspect for rodent openings, provide screen to block. (I did this) Nice response to texts and calls. Pricing fair.

From the owner: this company that puts the customer first. were on time and get the job done the way you want it,…read moreand you cannot say no to our low prices we will beat our competitors every time. when in doubt call.

My ac stopped working mid day on a Friday. Had a friend strongly recommend me to contact Mr.Frost…read moreafter they had a great experience using his company. Reached out and surprisingly he was able to come out same evening to fix my unit. Mr. Frost was professional, courteous of my time and property, reasonably priced, and explained the problem and fix to me. Will use this company moving forward! certainly didn't regret making the call.

From the owner: As a locally owned and family-operated business, Frost Maintenance Mechanixx prioritizes…read moreprofessionalism, reliability, and customer satisfaction. Our certified technicians specialize in residential repairs, handyman services, and property maintenance with meticulous attention to detail. We offer free consultations and estimates, as well as special discounts for military personnel, veterans, first responders, and seniors. Additionally, our annual maintenance contracts help you keep your home in excellent condition at a cost-effective rate. We also provide 24-hour emergency services, ensuring you’re never left stranded. Our comprehensive services include handyman tasks, power washing, gutter cleaning, minor repairs, HVAC maintenance, inspections, filter replacement, duct cleaning, and unit servicing. Let us ensure your systems operate at peak efficiency. Contact us today to schedule an appointment and experience quality work, competitive prices, and exceptional customer service!

Hands down 100% honest, trustworthy, reliable, knowledgeable and affordable! Highly recommendread more

From the owner: Local business with over 20 experience years in heating and cooling. We offer sales, service and…read moreinstallations of all sorts of heating and cooling projects. Give us a call for your free quote or if you need service work done at a fair price and good quality people.

had him come by and check my AC for a second opinion great service told me more than my last…read moretechnician did will be contacting them back if I need any further service

We started with a preventive maintenance call, because I want to have that scheduled twice yearly…read more I had some concerns that Cody checked on and gave me pricing to address. The price seemed reasonable so he was able to do all the work the same day. I'm happy with what he did and I hope the changes will improve the warmth and efficiency of my heating system.

Had Professional Appliance do work on our dishwasher replacing the front cover. They were prompt,…read morethorough, and did the work in a timely manner. Cost was competitive, too. Would not hesitate to work with them again on other appliance repairs.

Who would've guessed that Samsung is not a common brand that appliance repair contractors can fix…read more I contacted a few different contractors with no success. It looks like they serve a large area, so when I called I was told that they would be in the Richmond area on Wednesday and estimated the timeline of 11-1pm when I called Monday. The interaction was super quick and cordial. I did a search using Yelp, contacted someone I've used before and others sent me a quote. The company I used previously did not work on Samsungs. Professional Appliance Repair responded and told me to give them a call which I did. Talked to them and they were up front telling me $79 for the service call and if they find the issue and fix it they charge would go towards it. This also happened to be a rental home I manage so they asked me for the tenants number so they can work with them as far as time line. Everything was seamless, they came out to the house that morning and worked with the tenant. They found an issue with the sensors, which required that they order the part. They indicated it would take 3-4 days or so to get the part in. They got the part in the following Monday and fixed it. They accept venmo which is what I ended up paying through. Overall great experience and super responsive. I would totally use them again for the rental and my own home!