Never used them but i set up for a free estimate and told them to contact me before arrival or the…read moreday before to make sure i still needed them. They never did follow up and came when i was not home after the needed repairs were all done by another company. They tried to threaten me over the phone and proceeded to try and bill me for their mistake. Again never used them on any job so no clue how the work is. Just the office worker who tried to bill me for their mess up.

P-trap replaced in Jan 2023. Started leaking again today Jan 2025 they wanted double to fix it and…read morecharge service fee for coming out. Should last more than two years. I wouldn't recommend them if you need something done right!

Outstanding service and very courteous and helpful people. They are on time and do what they say…read morethey are going to do. They do everything right the first time. We've used them on two jobs in the recent past and been delighted!

After inspection I was asked to fix or replace my hot water heater. I called several companies and…read moreeveryone wanted to come out and provide an estimate which I had to pay for. I was so frustrated. These estimates range fee from $89 to $140, but they would use it as a credit if you went with them, which I thought was utter BS. I called Absolute Plumbing and they gave me a flat rate for replacing the heater and I got it down within 3 days. The receptionist asked if it was urgent because if it was, she would fix me in sooner. Talk about excellent service. The plumber, can't remember his name was extremely knowledgeable and got right down to business. I would recommend them for Anything plumbing related. JOB WELL DONE!

Great company!!! Very professional and knowledgeable! I recommend this company to anyone who…read morelooking for knowledge and experience!

Very disappointed with this plumbing company. The plumber showed up two hours late without any…read morenotice or apology. To make matters worse, I was charged well over the standard state rate of $180. When I questioned the inflated price, the owner told me it was because "gas is expensive" -- a completely unprofessional and unacceptable explanation. Customers deserve transparency, punctuality, and fair pricing. Unfortunately, this company delivered none of those. I will not be using their services again and do not recommend them to others.

Extremely rude and unprofessional! One of their driver's almost collided with me in the parking lot…read moreof Home Depot! Then drove up behind me and swerved in front of my just to flick me off! Very unprofessional!

I called Nuckols Plumbing to ask how to increase my water pressure in my recently remodeled…read morebathrooms. They told me that they would send someone over on Monday. At no time did they mention what their service fee would be and when they arrived the plumber Joey said there is nothing he could do and charged me $85 for 5 minutes. This is great example of someone misleading and clearly taking advantage of a customer. Nuckols is less than 5 miles from my house and this a complete rip off and this post is to warn people to think twice before you call them. I will not use them again and this is let the public know how they do business.

I called them and about four other services to do a small bathroom repair. They were the only ones…read morewho called me back but only after calling them a second time, this time saying I had several things for them to price out. They came out and gave an estimate on all the items separately but I just went with the most emergent one at the time, which was the toilet repair ($300). I then called them about another one of the projects they quoted ($200) They came out and did that. Guess they did a good job. I then called them about some other things. They didn't return my call. I get it. These were small requests/jobs. I declined the largest job they quoted ($2000+) but called them twice for other jobs and they never called back. So I guess they are more interested in other customers that want the expensive/larger jobs. Was hoping they could be my "go-to" plumbers...

Andrew Pauley helped me out. I had a leak from my built in…read moregutter leaking onto a window sill. Andrew was able to figure out the peoblem fairly quickly. Explained all the steps, what my options are. Extremely helpful, and responsive. You don't regret it!

Love this company! I contacted them about an extremely clogged sink and they were able to come out…read morethe same afternoon. Quintin the plumber was quick, efficient, and reasonably priced. I was really impressed and will be using them for other jobs in the future for sure.

At door service, knowledgeable, Good Pricing! Thomas knows what he is doing. Would recommendread more

During a visit to review an issue with our furnace last fall, the technician from Chase found a…read morecritical failure in the ignition area and thereby saved us from Carbon Monoxide being pulled into the home. We were told the furnace needed replacement. As part of the discussion about new equipment, we complained about our terrible A/C system. After making various calculations, they came to the conclusion, the reason we don't keep up in the summer time during high temps was due to our system being too small, so we decided it was time to replace the gas furnace and A/C all at the same time with a high capacity Trane system that Chase recommended. We not only believe the new system is much more efficient, but just this week (7/3-4/2026) during 100+ temps and 111 heat index, we are having NO issues maintaining low 70's temps inside. This change has been worth every penny and we are seeing utility savings on year over year, monthly bills paying us back month by month. We suffered for years believing that A/C use in summer just can't keep up with the soaring temps and come to find out now, we suffered for no reason, as that was anything but true. Thanks again to the technicians from Chase Heating and Air. Great job!!

Chase delivered excellent service for the second time. The results were exactly what we hoped for,…read moreand their professionalism stood out. I highly recommend them, and they're now my trusted plumbing company. Carletta K.

I needed a plumbing company for a plumbing related repair. I searched high and low with online…read morereviews. This also included asking for recommendations on social media. After going through an extensive total home renovation project lasting a solid year and many upgrades over the years, my wife and I have experienced the good, the bad, and the ugly. I have trusted sources but lacked a reputable/good standing plumbing company. I had never heard of Leo's Plumbing and Repair LLC. However, they stuck out in their reviews. I state this in terms of consistency with professionalism, quality of work, communication, and truly valuing their clientele - testimony from several past reviews. My initial call and further exchanges in conversation involved Wes. He was always accessible, extremely polite, professional, understanding, accommodating, consistent. Great guy! Further, my situation wasn't an emergency but required a technician within a few days. He explained that their crews were tied up on large projects but managed to make an exception and tend to my requirement within a two day time frame. This was for my convenience, not their's. Nadi was the tech who arrived. He was polite, professional, and did high quality work. The charge for the work was both transparent and extremely fair. I don't know the owner but it's apparent to me that he has created a longstanding and positive culture of quality, trust, and value.

I awoke this morning and found I had water running in the yard and ditch in front of my house. I…read morecalled my HomeServe Water Line Protection that I purchased through Dominion Virginia Power and within minutes Leo called and talked with me about the problem. He said he would make me the first appointment in his day as it was so urgent. I really appreciated this as it looked as the water had been running from my yard into the ditch at least all night. He came within the hour and it was determined that I had a water meter leak or break. Thankfully the break was found to be on the county's side so the county will handle the repairs and I do not have a high water bill coming to me. Leo was very helpful, professional and came very quickly with his team. A very nice gentleman from Henrico County Water also came and the county has been very quick to respond.