The location is great. The rooms are decent. They have two pools. The full kitchen is convenient…read more Booking directly through the hotel gives a guest more negotiating power than booking through a third party. Visiting off season is less expensive. The fall is beautiful at the beach. Plus it is less crowded.

We had a fantastic experience at this hotel! There were plenty of lifeguards on duty, the pools…read morewere excellent, and the convenient beach access made the stay even better. The food at the poolside bar was delicious, and the in-room dining menu was reasonably priced with generous portions that were perfect for sharing. Our beachfront room was beautiful, and the view was incredible. Housekeeping did an excellent job, and I appreciated having dedicated staff assigned to our room who were attentive to anything we needed. To top it all off, we were unexpectedly upgraded to the penthouse without even asking! It was a wonderful surprise and made an already memorable stay even more special. We would gladly stay here again!

Seamless FD. Beautiful property…read more So comfortable I forgot twice just now I wasn't at home.

I have had the worst experience with this hotel than I have ever had. There were cleanliness…read moreissues, but housekeeping took care of it. However, I inquired about the booked room twice to ask about the noise level and was told it was quiet. Upon staying it was extremely noisy-I heard the elevator constantly and it was very loud-disrupting being in the room, making certain a challenge sleeping. The toilet was also running off and on. When speaking with Zedokia, at the front desk and asking what could be done, she offered to have the toilet fixed but stated there was nothing she could do about the other noise-I could simply talk to the manager in the morning. When I shared I could not stay in that room and sleep with the noise level, she stated the same thing, so I had no choice but to leave and speak to the manager the next day. Upon doing so, the manager said she could do nothing because I was offered a complimentary upgrade-WHAT! If, I was offered this, I would have stayed! She would not listen to me or believe me and refused to speak to me further. I used to work at a Hilton and never would this have been tolerated. Either the GM lied to not resolve it and to pretend they were following the Hampton guarantee, or (most likely) the employee lied so their job wasn't on the line for providing such terrible customer service. Who do you think has more reason to lie here-them or me? Why would I want to leave a hotel for my birthday and drive 3 hours back home, I can't believe I was treated this way. What a terrible experience.

We had such a great family weekend in June. Me and the toddler took daddy to the beach for his…read morebday! We picked this hotel for the views and the lil' private beach area. On Friday, our first night, we utilized the private beach area and the pool. The pool area has a bar and dj and it thumps, "MTV lit" type of party. Although the tunes are loud, as they should be, if you close the balcony sliding door, it closes out much of the noise. My 2 year old still went to sleep. Everyone working there was nice and accommodating. At the front desk, if we needed something they were on it. We had a prob with our room upon arrival. The floor was wet in the bathroom and it wasn't from a shower or cleaning. The water was seeping in from the crevices of the floor. They changed us quickly to an identical room down the hall. If you need to to laundry it is 2.50 to wash and 2.50 to dry. You need quarters tho, and they had they at the front desk along with detergent. I was able to wash and dry swim suits and towels to use again We walked across the street to the beach with stroller and wagon in tow. We could have gotten a ride from the golf cart person that the hotel provides (we prob will next time), and who was super nice. He let us know there is a bathroom at the sealoft hotel you can use if you are an Aloft patron and he provided the code to get in. Lifesaver!!! I later needed that code after being at the beach with the 2 year old and her pullup swimmers. She yelled potty and I was running in the sand from the water and got her to that beautifully clean bathroom in time. Good times. It is toddler friendly, family friendly, young people friendly, we had a great weekend stay.

Let me start by saying I'm a Marriott girlie! My go to hands down! Alright let's get into it…read more The room very nice and so is the hotel. My only qualm is the bathroom/shower. Totally missed on design, there's no where to place anything while you shower. I had to jam my body soap behind the installed shower supplies. The towel hooks on wall... kinda weird and it was not aesthetically pleasing or functional while in the shower.

Our first and not our last stay at the Courtyard. Location was perfect. Staff from the front desk…read morereceptionists to Savannah in the restaurant were all very nice. I requested late checkout when we checked in as a Bonvoy Gold member and it was honored which helped us to enjoy our last sunny day there. Location: Fantastic. On the boardwalk at 15th street with excellent view of the beach. In the ocean front room, we could hear the waves inside the room with the door open. Nice to sit on the balcony to watch the people and the ocean. Rooms: Recently remodeled, the rooms are modern, clean, and fresh feeling. Bed was comfortable. Microwave, refrigerator (no freezer), flat round coffee filter coffeemaker in the room, desk/chair, small couch that pulls out to a bed (can fit 2 people on the couch), footstool. Small balcony with two chairs. Some shade from balcony above. It would have been nice to have had a small table. Sliding door with screen. Blackout curtains. Our room was on the 3rd floor at the end. Amenities: - Outdoor pool across the streets. No umbrellas. Indoor pool with small "hot tub" that was the same temperature as the pool since it flowed into the pool. Water felt cool to me. Most times, families with small children were in the pool playing. Open 10 am - 10 pm. Small towels available by indoor pool. - Lobby had free, good coffee and tea from 7 am - 12 pm. Restaurant: - Captains Table restaurant open for breakfast (7:30 am - 11 am every day) and dinner (Sunday - Thursday, 4 - 9 pm, Fri & Sat 4 pm - 10 pm). We ate dinner, and the food was good. Savannah our waitress was very nice and helpful with getting more Bailey's added to my chocolate martini and giving us tips on where to go. - Small gym with weights, treadmill, bike. Things to Note: - $10/day parking. Garage is located under the hotel which is nice if it rains. - Lobby is upstairs on the 3rd floor - take the elevator or two staircases. - 3rd floor, lobby level is above the lowest rooms. See tips on ground floor rooms.

Came down to stay here for a golf trip with some friends, and when I went to take a shower, there…read morewas a bloody towel hanging in the bathroom shower right on the shower door. It was after midnight when I noticed this and I called down to the front desk for housekeeping to help but nobody was at the front desk. I went down to the front desk, and needed and looked for somebody for 10 minutes and nobody was around so called the main number for Marriott and was finally able to get through to the hotel receptionist who came out but was unable to provide anything other than a clean towel. I told him the least I needed was disinfected so I could clean the bathroom myself and after 15 minutes he brought some up to the room . I'm an ambassador Elite with Marriott and use points for the hotel so I certainly wasn't looking for room credits or anything else other than a basic apology but the manager never bothered to call or Reach Out and wow there's no excuse for a bloody towel which is an obvious health hazard to be hanging from my bathroom door without even an apology. This experience makes me consider boycotting Marriotts as a whole

My family had three separate rooms here during our trip to Ocean City. I would choose to stay here…read moreagain. Everyone liked their room. Front desk workers were friendly. I can see staff works hard here. Decent amenities-- there were three pools (2 outdoor, 1 indoor), a very beautiful outside area, small gym, restaurant and shop in the hotel. Rooms were nice . Free cookies. Had to knock off a star because it was not as clean as it could be. The deadbolt had some weird harden substance on it. The baseboards and ceiling above shower needed to be cleaned as well. Additionally, the hot tub was more a lukewarm tub. We did stay on a Monday-Tuesday so don't know how the hotel holds up on busier days. Parking is $10 a night and property is right in front of the beach

We had an almost perfect stay at the doubletree Hilton. The room was very clean and the beds were…read morecomfy. The pool looked fun as there was always people in there or the hot tub. The hot cookies were amazing and made check in nice lol The balcony was big enough and great views for a partial view but close when your neighbor is out on there balcony and smoking makes it so you don't want to be out there any. Plus late one night they were out smoking and you could hear their conversation from your bed while trying to sleep. One issue we had was at 5:30am the one morning the Hilton next door may have been doing renovations and a truck came to empty/pick up the flatbed dumpsters and of course that was extremely loud and woke us up. And it didn't stop there. Tons of deliveries until atleast 7:30am with the trucks backing up and constantly beeping. Again it's not the hotels fault but that made the whole day for us just miserable to the point we left that evening so we knew we could get a good nights sleep. It would just be nice if deliveries could start at the earliest 7am and I get it's off season but they should be respecting people who are there vacationing and still spending good money. I just know in the future to book an ocean front room hoping that won't wake us up again.

So while this is indeed a three star review, there are a few things that if improved upon would…read moretake this to a five star review, and would allow us to stay here again! We checked in on a Friday and left on a Monday, and I will say you cannot beat the location, it is a block and a half from the beach, so if you need to run back to your room to get anything, it's a five minute walk at best and it's also part of the beach, where people won't have permits and so you won't be in a super crowded area; location is perfection. Service, was somewhat difficult, because everyone was nice, but they were extremely lackadaisical. You could see it any given time during the day, people were waiting for front desk. People were waiting for the restaurant. It felt like they were completely shortstaffed, although the staff that was there was kind. Attention to detail was missing, because not only was the same stain in the elevator from Friday through Monday, but there was dirt on the floor in our room, and some stray hairs in the bathroom, (which makes me ill just thinking about it), but again it speaks to that lack of attention to detail by the cleaning staff. another example is one young woman who I watched vacuum the main lobby, was on her phone, looking a bit bored with what she was doing, and so it feels as though there may not be a standard to which they are expected to be held. In addition to the attention to detail, there were 4 to 5 different products in the bathroom and when I say products, I don't mean items, I mean brands, which is confusing, because it should be cohesive. We ran out of body wash, which they gave us a full bottle to replace it, but there was also no lotion. So again attention to detail means that the staff is checking these things regularly. That didn't seem to be the case. If the cleaning was improved, and staffing was increased, I do think this could go to a five star hotel, and would happily come back when that occurs!

We stayed here for the weekend at the end of May. We were upgraded to a King Suite and the room was…read morehuge with a double balcony. Unfortunately, that balcony looked out onto a dumpster across the street and a porta-potty next door, so can't give it a 5. When I took a shower, I found out there were 2 shampoos and no conditioner so my hair was a mess. I called the front desk and they did send some up later that morning. Otherwise, the room was spotless and we enjoyed the giant tvs, and the bed was like sleeping on a cloud. It was too windy for the pool so the rooftop bar did not open. We would like to enjoy that later in the summer. The beach at the end of the block is wonderful. Even on a cool day, you could see how crowded it was down at the state park, but only a few people were down at our end. Parking is convenient, and we enjoyed the hotel bar. I peeked in the gym and wish I had known there was a Peloton, I will come prepared next time.

Arrival and check-in were stressful. Parking by the main building is limited, packed, and there's…read moreno dedicated loading/unloading area. You basically have to find an illegal place to park for 30 minutes, head to the front desk (which is on the first floor above ground level), unload all of your luggage and beach gear, and then move your car to a legal parking spot. Some parking is under the main building, some is under the second building across the street, and there's plenty more in a nearby overflow lot. Good luck. The stress upon arrival already had me ready to deduct a star. Then, things improved a bit. We had an oceanfront room on a high floor, and it was beautiful. Having that balcony overlooking the ocean every morning, afternoon, and evening added an extra layer of joy to our week long stay. Breakfast here was delightful. Seating can be limited, but if you head down a little early, you'll have no problem. Every morning there was a nice assortment of hot and cold items: fresh fruit, waffles, eggs, a breakfast meat, potatoes, cereal, yogurt, toast, and either pancakes or French toast sticks, plus juice and coffee. Fill up here and you may only need a light lunch. If you do get hungry later, there are plenty of options nearby...including a good pizza place right next door. The room itself was clean, comfortable, and a nice size for our family, although it's probably due for a refresh. Housekeeping serviced the room every day, though the timing varied quite a bit. Sometimes they came in the morning, other days it wasn't until after 4 p.m. They're also dog-friendly, which was a big plus for us. However...the elevators. There are only two serving the main building, and there was often a long wait. Staff use them throughout the day, guests are constantly coming and going, and one of the two elevators went out of service at least three different times during our stay, leaving the entire building relying on a single elevator. Sheesh. The frustrating part is that I'd happily take the stairs. But the hallway leading to the stairwell has a sign that says, "Employees Only Beyond This Point." It certainly gives the impression that guests aren't supposed to use them. Meanwhile, employees seemed to be riding the elevator between nearby floors. I'd love to take the stairs, but the signs suggest otherwise. Despite the stressful arrival, frustrating parking situation, and those dreadful elevators, we still had a very enjoyable week. The oceanfront balcony, complimentary breakfast, and dog-friendly accommodations made for a memorable vacation. That said, I'm not sure I'd choose this hotel again. I prefer a property with a larger, more convenient parking lot where I don't feel discouraged from taking the car out, and a hotel with enough elevators to comfortably handle the number of guests. For a week-long beach vacation, those two things ended up mattering more than I expected.

So the good: This hotel is prime location over here in Ocean…read moreCity on the ocean front. The bed is VERY comfortable and the sectional in our room which as it turns out is a pullout bed and it is also VERY comfortable, which is a surprise because usually the pull out beds in hotels are really not very good quality. There is a fridge in the room as well as a small, single serve coffee maker and a decent TV mounted on wall. I booked the hotel so that I could bring my mother to the Thunderbirds airshow, which has been on her bucket list for sometime now. Knowing it was on the sand and she's elderly I wanted to keep it as easy and enjoyable for her as I could so that's how I came here through some research via AI generated response responses to multiple questions that I had about where to go in the best place from which state of the airshow. The Hyatt Place Ocean City oceanfront, was one of the few hotels that came up as being one of the prime spots and indeed it was. It was in fact at show center. So much so that we could we hear the announcer who was actually just a little off to our left, narration and music in this phenomenal airshow. On the balcony, we had two Adirondack chairs and a table that were quite comfortable. Also good is the beach accessibility right out front of the hotel so that made it very convenient as well although we could not take advantage of that during the airshow because it was blocked off for those who had purchased tickets,- but knowing that it's there for the future is good. The not so good: The breakfast was OK nothing spectacular. I've had better eggs at other hotels and although there was a sign that said you could get mimosas or bloody Mary's from 9 to 11 no bartender ever showed up to the bar. I asked the front desk when I went we left breakfast and was told that the bar in the lounge did not open until 3 PM and if you wanted to get a drink, you went out to the pool bar. I kind of think there should be a sign that says something about that. Also when we got in last night during the show, I wanted to go grab a couple of drinks and a couple of snacks but when I went down to the lounge again, there was no bartender and when I asked, even though the website said that the lounge was open from 730 until 11 PM, I was told that there was nobody in the lounge bar and that I needed to go out to the pool in order to get food and drinks. However, out at the bar at the pool, I was told that she could not serve the drinks that they had posted in the elevator because those could only be served inside. On that note, back into the good category is the bartender out at the pool. Colleen. She was phenomenal! The drinks that she made were really good and I tried to get down later to get some more but unfortunately, I think I missed her and I think the pool bar closes at 7 PM. Nothing regarding hours at the lounge bar or at the pool bar are posted anywhere either on the website or here in the hotel. I think they would probably do a lot more business if they posted stuff on the website or told you when you checked in advising you when the bar was open both inside and at the pool. If nothing else, I would at least let the pool bartender fix the drinks that they advertise in the elevators if they're not going to open the bar until a certain time. In the category of not so good is the elevator here as well. The elevator is so ridiculously slow. I can't tell you how many times I waited numerous times to go down when it just kept going up. There are only two elevators in the hotel and it would take quite some time to try to get outside to get stuff from the car. As for the ugly: The parking here is really quite chaotic. I only saw a couple of handicap spots and I was traveling with my disabled mother. Fortunately, we were able to snag a spot right in front of the door that you go in to take the elevator up to the lobby. But otherwise the spots underneath the main hotel are minimal. There's another building adjacent to the Hyatt place that has some spots so at least there's that. On the website for the hotel you'll see what looks like a beach shop, which I was kind of excited about however, that is apparently an old picture and instead of a beach novelty shop we were met with an unpleasant lady from Franco's Bar on top of which the hotel sits swatting us away. Apparently whatever is beneath us, which actually looks like a cute little café or bistro is not operational. I'm not sure what the story is down there, but apparently it is part of Franco's pizza bar, which for the moment I am boycotting until I get over the nasty manner in which she treated us. Oh and we had a roach in our room- that wasn't great. And the TV remote didn't work right. Conclude: I always measure food and entertainment and attractions on the basis of "would I do it again". Here yes I would book at the Hyatt Pl., Ocean City oceanfront Hotel again for its convenience and very small but cozy and comfortable accommodations.

I had a good experience at Princess Royale Oceanfront Resort in Ocean City, MD. The hotel doesn't…read moreseem upscale from the curb, but upon entry to the lobby, the water displays, glass decor, and sterile color schemes give a Miami beach hotel feel. In true resort fashion, there are many amenities on site including dining, spa, leisure, indoor pool, etc. There's even a coffee shop, souvenir shop, and arcade on site. The indoor pool is perfect for non-beach goers and those simply wanting to enjoy the relaxation of indoor swimming. The pool is located at The Atrium where there is an indoor tiki bar and mini arcade. During my stay there was a live band performing in The Atrium which livened an otherwise gloomy beach day. Right outside the beachside entrance to the pool is a bar and grill. You can walk out to the beach from The Atrium. There's a beach service available to rent chair, umbrellas, and cabanas. Multiple payment options are available. The suites overlooking The Atrium offer a great view of the pool, bars, and the floor to ceiling glass giving open sight lines to the beach. The room accommodations were very good. Very clean and spacious. There is parking on site in two areas: connected to the hotel, and across from the main entrance. It can be a nightmare to find convenient parking during the summer after hours. I found myself returning to the hotel shortly after dusk every day just to get a parking spot near the hotel entrance without having to park on the top level in the garage. During my stay, the parking lot connected to the hotel seemed to also be a storage space for the hotel, making for tight spaces in some areas. Nevertheless, on site parking is always a plus. Overall, a good experience at this hotel.

Repeat customer and I am shocked and how little they actually care about keeping customers coming…read moreback. Truly awful customer service from the bottom to top of staff. My daughter had a medical emergency and the lack of sympathy of the staff just shocked me. Wouldn't allow a date change and insisted of charging despite me literally calling from the emergency room. They were even rude in the email response through the 3rd party site I booked through. Do not give them your business, so many better places to stay where staff is properly trained and professional in their conduct.

No specific issues with this property or the staff. All of my limited interactions were pleasant…read more They did their job but didn't expend a lot of energy engaging. I guess it would be exhausting to greet everyone that comes and goes through the front door that your management has put you 10 feet from...awkward, but they made that choice somewhere in the floorplan. The "thousand yard" traumatized stare of the young foreign bookends working the breakfast nook was a bit odd, but they were effecient and hard working. The breakfast is standard, there were hot items (meat, scrambled eggs, potato), oatmeal, cereals, fruit, also different breads and pastries. You would have to be pretty finicky to not find something to start the day. Coffee and tea are available 24/7, and they have a little pricey mini-market. Overall the place definitely has a dorm vibe to it. I haven't lived in a dorm in 45 years, so it had no particular appeal to me, but I wasn't bothered by it. There always seemed to be music playing, it wasn't too loud or anything, it felt a bit liked forced festivity. I could do without that. The room was large and clean, very spartan in setup which I kind of like. Minimal works. I don't need drawers but for some reasone because there weren't any I felt a bit deprived. I saw a review that mentioned storage, that must be a different kind of room. The shower was very good, hand wand and traditional shower head, good water pressure and hot. The wand has "thrust" sensation. The bed was comfortable enough, but not as good as other places I have stayed (I am a bit spoiled by my Marriott properties preference). I didn't book this, it was selected by travel team at my employer. We got a govt. rate for a conference I was attending, but still $325 a night [no way its worth that], location, in-season and conference in town. Yes corporate greed and price gouging is a thing. On third floor so no particular view, I had a sense of the ocean from my room window and understood the concept of the bay on the other side of the condos I could see from the elevator lobby window. I don't think I would choose Tru on my own dime, but a nice enough stay 13-17 AUG 2024.

My stay here was overall ok. I've never stayed at a Tru hotel before. It reminded me of a dorm room…read morefeel. The bed was comfortable, the room was clean and I loved the decor within the lobby. The room has plenty of storage and a desk area for your items. The bathroom is a nice size with hand soap, shampoo/conditioner and lotion are provided within the bathroom. The hotel is located right near a local bus stop, which is great when traveling to the boardwalk area. It was great to have a bus stop right at the hotel. What I didn't care for was the noises at night. It constantly sounded like someone was trying to open my room door, although I never saw anyone in the hallway and the AC was loud. It was noisy overall and hard to get a good nights sleep.

The hotel was very clean and the staff was very welcoming. We arrived early on Wednesday and Patty…read moreat check in was amazing and very friendly. She checked us in early and was very helpful and informative. The room was very clean and quiet. You couldn't hear any traffic from 90 and the view was beautiful of the bay. The continental breakfast was great and warm. The staff working the breakfast again was friendly and very nice. We enjoyed our stay and look forward to our return in September for a visit if not earlier

Great location! Beautiful sunset views! The rooms are…read morebeautiful. Loved the balcony overlooking the bay. The breakfast area is lovely. The fireplace makes the room cozy. Nice selection of breakfast items. Eggs, sausage, french toast, cereals and muffin sandwiches. I really like the lobby. The waterfall behind stairs is soothing. The jellyfish lights are fun too! My only complaint about the room would be the actual bed itself. They are hard and not very comfortable. Perhaps adding a topper would help. Loved the kitchen and living area with second tv. I just feel it may be time to upgrade the mattresses. Overall I enjoyed my stay very much.