I had an appointment at Breastlink Women's Center Temecula in Murrieta office at 7:45 am and was told to check-in at 7:25. The door was not open until after 7:30 am. The receptionist was friendly in checking me in. I checked with the receptionist when I will be seen and I told her that I needed to start my work at 8:30 am. She told me it would be a few minutes. At around 8:05-8:10, she told me that the technician was stuck in the traffic and would be late. Knowing that I would not be able to start my work at 8:30 if I waited for the technician's arrival. I left the office. On the way out, I asked a gentleman who just walked into the building about the traffic condition. He told me that there was no traffic on freeway I-15. I also checked the traffic condition on my cell phone which showed normal traffic condition. I have read other people' review too. Most of them complained about the wait time. It appeared that it is a pattern. They do not seem to care about patients precious time. I do understand that sometimes things happen that prevented people from being late at the workplace on time. However, if it happens too often, it becomes a credibility problem. I will look for other place in the future. read more

Short wait, pleasant staff. What more could you ask for when your boobies are going to be smooshed into pancakes? lol!

I was a bit nervous to get my first ever mammogram, but the wonderful ladies at this office made me instantly feel at ease. The front desk staff is welcoming and kind. Teri, who did my mammogram was the best! I wish all medical personnel were like her. I will never go anywhere else. Highly recommend! read more

0 is better to describe the service here. My appointment which I arrived 10 minutes early, with all paperwork done on time at 2:40 for a 2:50 appointment made 2 months in advance. People were lined up and waiting by sitting on the floor outside. With an appointment I wasn't seen until 4:15. It's like airlines that overbook flights hoping people won't show up. Doctors should be ashamed to send patients here. read more

It all good in the back but as usual Radnet front desk girls are horribly rude. They make disabled people sit and get up out if chair at least 3 times and that is just for check in. Techs are always good. Office staff always suck. Can we teach these ladies manners and good office practice. Please read more

Shortly after my initial visit Michelle the Biopsy Coordinator had contacted me to schedule an appointment. She was not aware that I was Not happy about the long wait, abrupt and unprofessional treatment and service I received from Dr Arizand and the Ultrasound Technician. She and I played phone tag for about a week but we connected today. I requested another doctor to do the biopsy and I explained why but the doctor I requested is no longer with Temecula Valley Imaging. Michelle offered to look at another location for me which is actually better as I drove quite a distance to go to this location. She found a closer location and connected me with their Biopsy Coordinator. I updated this review because of the "effort" Michelle made in addition to the other Biopsy Coordinator who contacted me today. My updated review is about the Service & Compassion I got from Michelle. The only reason that I didn't rate a 5 star is because she's managing the Biopsy schedule for multiple locations by herself and it takes her some time to get back to the patients but that's on Breastlink. Breastlink you need to provide better support to your staff for this type of procedure. read more

This place is an absolute s...show. The minute I walked in the waiting room was packed, and there were people waiting in the hall. After I checked in I started hearing people in waiting room complaining they had been there for over 2 hours waiting to be seen. I thought maybe they are exaggerating.... After waiting myself for over and hour and a half, I quickly realized they weren't exaggerating. There was patient after patient asking how much longer and the staff never even gave a good reason why the wait was so long. Finally when I made it to the back I'm undressed ready to have a mammogram and the tech tells me I'm scheduled for the wrong exam and I'm not even on the ultrasound schedule either! What?!!! I specifically gave the front office my doctors order and all my previous exam results at the beginning when I arrived at my appointment so they should have verified I was scheduled correctly! Well no... now I'm undressed and after waiting over an hour and a half , this lady is now telling me I have to reschedule. Ummmm no ma'am it is not going to work that way for me! I had to literally go off in order for them to figure out my scheduling and get it fixed. I ended up getting the exams I needed but after all this. It's just frustrating to think that they are putting older, sick people through this! And they can't even speak up for themselves! Get it together people. Management needs to step it up and get everyone trained correctly so people aren't suffering. read more

I had a tender lump in one of my breasts and was sent here by my primary doctor. They scheduled an ultrasound, the tech said she felt the lump and took some images of it. She said she would go show the radiologist (the actual doctor). I guess I wasn't even worth the doctor's time because they didn't even come in to see me. When the tech came back in, she just said I have "lumpy breasts and that some women just have lumpier breasts than others" That's great and all but that doesn't explain the tenderness. She said I don't have cancer from what they can see and told me to call right away if anything changes. It started getting bigger and instead of tender it is now painful after a week so I called and the lady who answered gave me the number to an ER and said that was who I needed to call in order to be helped. Breast cancer runs in my family so I am a little nervous but hopefully I can find a better place to help me and get a second opinion. Don't waste your time here. read more

My 1st time experience here was wonderful, I had great tech for the Bilateral mammograms. Dr Ari came in for more ultrasound and to talk to me one what to expect next and will be doing my needle biopsy, he is very sweet and caring, so i feel I will be in good hands with him. read more

I have been here multiple times for both routine mammograms and a stereostatic biopsy. Like everyone else, I have waited in the waiting room for my turn. I don't wait expecting to be entertained so I never have a problem with old magazines and no sound TV. I was very nervous for my biopsy and the technicians were amazing at explaining everything to me before we started. There was someone by my side the entire time talking me through it. Dr. Parris was amazing as well. Only once have I ever encountered someone with an attitude and I didn't let it ruin my day. read more

I had an appointment for 2 procedures, each an hour long. I run my own business and every appointment has to be scheduled. I show up and they tell me my copay is $300. I tell them that is incorrect and that it is $75. The lady just wants to argues with me and offers no solution. I tell her I can't pay that amount and that it's incorrect. She says, "I don't know what to tell you." I leave upset and frustrated. I call my insurance and they tell me the office is wrong, my copay is $75 and that she will call them. It takes an hour for it to get resolved. The office doesn't have the courtesy to call me, they just have their automated system text me that I my dr has requested an order. I'm angry so I don't call them to reschedule for a week, during which they text me 2-3 times a day. I call and make an appointment for 3 weeks away. I show up for my appointment today and they say I have no appointment. I show them the paper where I wrote my appointment down and they say again, they can't do anything about it. Absolutely ridiculous. read more

Still waiting ! 2 hours so far and my name has not been called ! Go elsewhere ! Time is valuable ! My health is too , however waiting this long is not acceptable ! Feels like Chaos Kaiser read more

Make sure you arrive prepared. My appointment was booked a month out after they canceled my original appt. Was first given an order for an ultrasound. Scheduled for the next day. They called and canceled and said I needed a mammogram as well and couldn't be scheduled now for over a month. They also said I needed to obtain an order for the mammogram from my OB. The OB office ended up confirming that they faxed it over. I would call regularly to Breastlink to see if they had any cancellations and never got anyone in the office. Only an answering service that would only offer appointments for further in the future. Huh?? I also wanted to confirm that they received the order and never got a call back after leaving 3 voicemails (over a 3 week period). Do yourself a favor and MAKE SURE YOU HAVE PAPER COPIES OF ANY ORDERS. I got copies at my OB on my way to the appt just to be safe and low and behold, as I was checking in, they tried to tell me they I didn't have the order. This place is a zoo. Everyone seemed to have an issue with their appointment. Make sure you know what you're there for and that all of the paperwork is on you when you get there. Because the front office does far less than the minimum to help their patients. read more

I was scheduled for a 1st time visit here same day. Was told by thier front office that evwrything was good and to have a seat I waited total an 1 in town at the end to be told there was no radiologist to give my results. I thought within that time period they would have known being a first time patient and also letting them know they would have told me an hour before. Very frustrating. read more

I am at the imaging office of Breastlink. (Which is same building just at suite #210) I am here for an ultrasound. The wait is kind of long. I arrived here at 1:45. My appt was at 2:15. It is now 3:05 and I'm still in the waiting room. SMH. read more

If I could I would give a minus star. Run from this location! The office is extremely disorganized. They lose paperwork, cancel biopsies the day of the procedure because not enough staff and to get someone on the phone is an ordeal. Had 2 biopsies cancelled one the day of the procedure and the other one the day before and pushed the procedure 2.5 weeks each time. No sense of urgency for something as serious as a biopsy. read more

I do not like to give bad reviews so i am still giving 4 stars because the doctors etc were very nice but I got a biopsy done here while nursing and ended up in the hospital for 9 days with an infection. Although everything here seems clean and sterile and the staff was friendly I do believe they should have asked me to wait until I was done nursing or for me to stop and dry the milk up if it was urgent because it ended up being a nightmare. With a 6 week old baby, I ended up having to be away from him in the hospital on an IV of very strong antibiotics that weren't working to kill the infection and then on the 6th day I had to get a surgery to remove and drain an abscess that formed. Like i said, I don't believe it was dirty tools or anything like that, i think it was because they said it was ok to biopsy while nursing. To summarize, just make sure if you are a nursing mother that you are not pushed into getting a biopsy until you are done nursing or allow your milk to dry up first. Other than that the way they have it set up is nice. read more

Dr. Bremner is a first rate, cutting edge doctor who relies on research and the wide net of her practice when making care decisions. This gave me great confidence in her care of me. The process is not super-swift- there are many tests and all the while I just wanted my cancer out, but the wait prevented me from having a bx mastectomy unnecessarily and I had my surgery in the best hospital I've ever had to be in (TVH). Due to her diligence, a micro vestige of cx was found post surgery ( she took a slide of an area that was "spared") and as soon as I was healed, this area was then removed with nothing else found, but my sanity preserved. Dr. Bremner always called and left messages and returned my calls. She is extremely busy with her work, but she cares. This matters to her. The staff- Sam and Gloria and others- are all phenomenally kind, sweet, patient, and understanding. Scheduling has never been an issue. I recommend Dr. Bremner's office without hesitation. I drove 1 hr to see her instead of going to someone closer and do not regret it. With Breastlink you get a network not found elsewhere. read more

Breastlink Temecula Valley - Medical Centers Near Me - Murrieta, California

If I could get someone to return my call to make my appointment for a breast biopsy I might be able to give a decent review, but they won't return calls. read more

Impossible to get an appointment. They treat you like you are some dumbass. 6 months and still no appointment. Dealing with my doctor to get the referral and then to try and get an appointment forget it! I have amazing health insurance but getting health care is impossible. I don't even know why I spent so much on health insurance when it is impossible to use. read more

My primary physician referred me to Breastlink after finding a suspicious lump during a routine exam. Anyone who has been in my shoes knows it's a scary predicament to be in. The staff at Breastlink were EXTREMELY informative, kind and caring. My radiology tech (Mia) was wonderful during my mammogram. The PA on staff was great too. Dr. Bremner was kind enough to fit me into her busy schedule at the last minute to read the results of the mammogram right there on the spot. (Who wants to wait days or weeks for these results!) It was determined I needed a biopsy for further review and the front office staff was right on it, calling me right away to schedule follow up the very next week. Their follow up was great and I felt they went above and beyond to ensure I knew exactly what was happening. The biopsy process was intimidating, but I had 2 nurses named Terri and Rebecca that were so kind and informative that it made the whole ordeal so much easier. Both nurses explained the process very thoroughly from start to finish. They talked to me during the procedure so I would be calm, and even gave comforting and kind reassurances to help the process go smoothly. I couldn't have asked for a better experience for the procedure at hand. read more

This place is ridiculous.. I got a letter to schedule for my annual breast exam. they scheduled me for a 4.45p and waiting in the lobby room over an hour to get called in.. absolutely pathetic. I asked te girl when I 1st arrived how many people are before me she said only 2. it has been over 4 people who have gone before me. not sure what's the point of giving you an appointment. this place is lousy. read more

I'd like to first start with I would give it zero stars if I could. This place treated me so horribly and discriminated against me because of my age. They refused to give me a mammogram despite my doctors order. They called back to reschedule for a week later, but specifically the day after my 30th birthday-as I was still only 29 the time I needed a screening. After many issues on the phone and with the front office receptionist, I was finally able to get a mammogram despite my age. Once I arrived and checked in, I was pulled to the side multiple times to tell me I couldn't get the mammogram because of my age. Today after the mammogram (that I had to insist on getting just to be safe) I was given an additional ultrasound which I didn't think much of it until Kristie the ultrasound tech, decided to give me her unfounded and unprofessional opinion. She actually had the audacity to use the phrase "the boy who cried wolf" because I feel a lump and breast fullness that has me concerned. She then proceeded to tell me that if I keep looking for issues the only thing that will put my mind at ease is to get an MRI. My mom currently has breast cancer, my grandmothers have had cancer and tumors that needed to be surgically removed. All at relatively young ages. For a place that advertises early detection, they sure don't like younger patients. When you're half naked and vulnerable it is the most heart wrenching feeling to be called a liar in the middle of an ultrasound when you're already slightly concerned because something isn't normal to you. I wasn't looking for a problem, and thank goodness their doesn't seem to be one with my breast. The real problem is with their bedside manner. I work in healthcare and I am so ashamed of how other healthcare "professionals" treated me. If they treated me like this, beware because they may treat your daughter, sister, mom, wife, or friend this way! I would search for a place that actually provides compassion, understanding, and empathy when their patients are afraid and vulnerable. This is not that place. What would have been appropriate is to say "I understand your concern and what may not be normal to you isn't always serious or cancer but it can be alarming given your family history and we understand why you came in to be seen" or "it's best to be screened and having everything be normal than to take a chance or risk in the future". Their was no validation or reassurance, just assumptions and humiliation. I left the building in tears, called my referring doctor and asked to never be sent there again. My mother who is battling her own breast cancer right now even warned me about this place! They treated her horribly too and nicked her artery during a biopsy. I feel so terrible for the women who will go into this place believing they will receive high quality FAIR healthcare. read more

U guys need to get better with your appointments and scheduling. Don't ask me to come early because there's been cancellations, only to make me wait! If you couldn't see me early because you were running behind, why did you ask me to come in the first place? Don't ask me to send you a text to let you know I'm here, waiting in the car to get called-in, but no one actually replies. Lastly don't schedule me for a more costly mammogram when 1- I didn't ask for it and 2-u didn't check w my insurance what the copay is! read more

Brought in my CDs because I need a breast biopsy. Was told they would look at the mammogram/ultrasound and call me back within 3 days. On the fourth day I called and left a voicemail. No one returned my call. On the sixth day I called again. Got a live person, and was told that the equipment had been broken down, but they would call me by the end of the day. No call. The girl on the phone was borderline rude. Done know what to do next, except find another doctor. read more

My mom recently attended this location and was seen by Dr. Parris and Tech. Kristie. She was very impressed with both of them, as they took the time to explain each step as well as the purposes for the procedure that she had to undergo. She said that her procedure, although intrusive, was not painful and she had no bruising afterward. Equally important was the kind and caring service that she received, as well as follow up calls as promised. Her experience was completely opposite to the 1-star reviews previously posted as she felt that her interaction with Dr. Parris felt personal, kind, caring and informative. Overall a great experience considering the circumstances. read more

I had a mammogram and ultrasound done here. I don't feel they were very thorough. They seemed annoyed that I was there. I will probably be getting a second opinion. read more

Waited an hour! 2 techs were laid off, although their business is doing great! The waiting room was packed to an unsafe level so patients were waiting in the hallway. I feel sorry for the techs who were working their butts off. To no fault of their own, I'm sure that in their haste to try to keep up, mistakes will inevitably be made. Greed at its worst was displayed today at Breastlink! read more

I have always avoided this place after my first experience with them was very unpleasant. BUT, after a bout of shingles I felt some new painful lumps. Though I was no longer in the spreading phase, I was still in the painful phase and I needed to get it checked out but would not have been able to stand the pain of a regular mammogram, so my doctor suggested I get an ultrasound just to be sure and follow up after fully recovering with a regular mammo. So I did get in for an ultrasound. The lady at the front desk said, so you're refusing to get a mammogram today and I said yes, no mammogram, just an ultrasound. I was treated as though I had done something wrong, it was terrible. The woman doing the ultrasound was abrupt and far from caring. You know how vulnerable you feel in that setting, so you know what I am speaking of. It brought tears to my eyes. I told my doctor about the experience and found out they wrote in my record that I refused proper medical care, can you believe that? Without including any information on the extenuating circumstances? Have you had shingles? Severely painful. Anyway, found LOMA LINDA and guess what! They are kind, organized, have the latest 3d technology so didn't have to call me back in to double check my fibrous tissue which is traumatic. You know where your mind goes during that wait. SO, I LOVE LOMA LINDA! and I highly recommend you switch to kind, honest, organized and tech savy medical care. Blessings to you read more

I had my appointment on Saturday I filled my forms online ahead of time. I texted them from downstairs. It was supposed to make it easier and fast. DID NOT!!! After they texted me to go up, I still had to wait 40 minutes. The upsetting part was that there was three people waiting too, all three people were involved in a conversation with their face masks below their chin.The staff never said anything to them. worst part was the lady that did my exam never changed her gloves used the same ones that she had on. I didn't realized that till I got home. Please make sure they change their gloves in front of you read more

I've been coming here for years for mammograms and have always had great service and felt I was in good hands. Today, however, I went for an ultrasound for am area of concern. It is a stressful and emotional experience to go here as your mind thinks all the possible scenarios that could be the determination. So they should have staff that is friendly and sensitive to this to make the experience the best it can be. The tech came to call me back. She butchered my name which I'm used to but worse than ever so I didn't respond. She kept looking annoyed, looking at paperwork and when she repeated my name I said are you calling 1st name or last name cuz you may be meaning me. She rolled her eyes and without apologizing for her error she just said ya you. I was laughing and made a joke bout butchering my name to try to lighten things. She was unchanging in her attitude. Toldme instructions how to change, lock my stuff up in locker and wait in this area nearby. I followed instructions and went to waiting room. She finished up with another client and I sat there thinking I hope dont get her for my ultrasound. As I waited, she went intodr office next to one of the ultrasound rooms and for the next 10 min I was forced to sit and listen to unprofessional, mostly non work related conversation and then she left that office and went to clean the room her patient just left from where she (Kristy from what the gal she gosdiped with referred to her as) and another tech (Katie according to her name tag) continued their conversation talking unprofessionally and gossiping about co workers. She did not make this experience pleasant whatsoever. It's sad that so many good people are in need of jobs and companies choose to employ negative rude staff instead. Up until today, I would have given 5 stars but I'm glad I only have to come here every year or 2. The only saving grace during this visit is that Kristy was not the tech to perform my ultrasound!!!! read more

Was on hold for 20 minutes after being transferred FOUR different times while trying to schedule an MRI. At exactly 5:30pm my line was disconnected (conveniently when the scheduling department closed) so now I have to call the next morning. read more

Can't speak more highly of the care I received at this location, along with the Temecula location. The receptionist as well as the person who did my mammogram , Sydney, they we're both so professional. The check in process was easy, the wait was short- even though my appointment was at 4:30. I expected a long wait but they got me back 15 minutes before my appointment and was done 10 minutes after my scheduled time. Very happy with Breastlink and how they run the business. Will definitely be back for further appointments! read more

Took my aunt here because of a lump she discovered in her breast. She had an appointment and doc referral. Check in was easy. They called her into back room while I waited for what seemed like eternity. Many otherpeople came and went. After 1 1/2 hours I grew concerned so I asked receptionist what was going on. I was told they were busy in the back. 10 minutes later my aunt appears and is completly distraught. They told her then and there that she had cancer! I asked how they knew she had cancer with out a biopsy. The " doctor" claimed because she had been doing this for a long time. WTH ?? ZERO bedside manner. So unprofessional. Biopsy will done in a few days and hopefully aunt can get second option. read more

I had 3 breast biopsies, where they cut around and make sure they get it all to send it, and luckily were benign, the last one was done at City of Hope. The Breastlink opened in Murrieta after I had my breast biopsies. It is nice to have a place dedicated just for women, with women technicians. They have the foil wipes if you want to wipe under your arm pits, just little things women sometimes would like. I had ovarian cancer when I was 26 and went through 45 radiation cobalt treatment. I have been reading the review and some negatives reviews were they don't feel comfortable here. The fact is you will not feel comfortable anywhere where you are getting mammogram. The great feeling is when you leave and best feel is when you find out you have no malignancies. We have the best equipment, they use no x-ray equipment. read more

I'm very satisfied with my experience with Breastlink. Yes, there was a long wait, but COVID has affected wait times everywhere, and I had two different scans to take, so that contributed, also. I had to wait for the doctor to see me, and while I cannot remember his name, he was exactly what I would want while wondering what my results would be. I got them after the ultrasound, and he was compassionate, honest, gentle, and even had a great sense of humor, as for now my cysts just need to be watched. The radiology and ultrasound techs were wonderful, also. I'm so glad to have the opportunity to visit Breastlink, and I'm grateful to have them in our region. read more

I used to work for a company that contracted service for the mammography equipment at breastlink Temecula. As I worked at this facility in particular, I remember 2 life changing events in my life that devastated me personally: loss of a family member & major surgery for myself. In each case Dr Parris shared her heart & knowledge with advice to help me over my life "speedbumps". It really surprised me because in my past, there was no one who extended courtisies of this depth. It touched me to the core. The other staff onsite were very gracious and kind. I felt compelled to share my story even though I'm a guy. read more

I am the husband of a breast cancer patient who was recommended to Breastlink in Murrieta by our primary doctor. We were asked to hand carry my wife's medical records to their office to expedite her medical treatment. She was not treated professionally at the office by the front desk staff. In fact, she felt more stressed and bewildered after contact with Breastlink then before contact with them. They were less the helpful with the many questions she had of the surgical, radiation and chemotherapy treatments. If the medical services rendered at this facility is anything compared to what she received by the personnel staff at the front desk. I am worried for any patient seeking treatment there. read more

Had a mammogram and a biopsy here in 2015. Grateful for how caring and professional they were....forgot about the experience until I had to call them for copies of my mammogram today. Cheryl answered the phone - courteous and so sweet! Was able to pick up my paperwork promptly. Nice office and caring workers then and now.....thanks Cheryl! read more

Thank you to the staff at Breastlink Temecula Valley for being efficient and organized concerning my appointment. And thank you to Amy, the tech who was professional and easy going. This service makes this type of procedure a little easier. read more