We've used them for several years. Several times we've received disposable masks. Times where we've…read morehad to call for supplies. It's now time to replace our machine, an we are now out of the area. Calls after calls. a sleep study needs to be done before our insurance will approve a new machine. They called me asking to order it and they've been told them that we are going with another company in the area. STILL No study done yet and they've called our new doctor direct asked to order it. They do not understand YOUR SERVICES ARE NO LONGER WANTED

What a wreck. The receptionist lacks any sense of customer service or caring. As I waited, the…read moreolder gentleman in front of me was berated by the receptionist, was told what he was saying was incorrect, and was not at all being helped. She was unnecessarily rude to him, which made me unsure if I should even stay. But I did. When it was finally kinda-sorta my turn (the receptionist was still berating the old man), she acted put-out by my presence and asked her co-worker if he could figure out why I was there. So the co-worker (an RT, maybe?) took me back to a room where I explained my situation. He was able to assist me. When he left the room to take a paper somewhere, the receptionist grilled him: "Why is she here?" (like I'm an intruder), "She doesn't have an appointment." (um, actually, the main Sleep Data office had told me to go to this location at this time), "What does she want?" (am I that much of a bother?). I was a potential new customer. But you can bet I will not be stepping foot into this location again. Make the drive to the Sleep Data in Kearny Mesa, and you'll see what real customer service and apnea/CPAP expertise is all about.

Has been 5 weeks since I conducted a titration sleep study and have not yet received results. And…read morethis is not the first delay, my initial sleep study and sleep apnea diagnosis was in the beginning September. It's been 3 months (and counting) since the beginning. All attempts to contact them have failed. No response from email or medical records request service on the website, phone calls go un-answered. Yet, I've been billed for this service. You would think the lab results would have been completed and submitted. Nope. Payment will be refused until lab results have been submitted. And a hearty THANK YOU for having me start this whole process over again and losing my insurance benefit as my deductible will reset at the beginning of the year.

Should not be in business…read more.. Dropped the ball with my CPAP supplies - was supposed to ship them in December then wouldn't return my calls for two months - so I had to find my own supplies out of pocket -- then they finally sent out a letter saying they sold the supply business to another company named Nationwide Medical -- terrible communication and I don't appreciate their ignoring my reputed calls while they try to sort out their business problems -- I will never do business with them or their new affiliated supplier "Nationwide Medical" -- thanks a lot for abandoning your customers and costing me a couple hundred dollars in supplies. Looks like other reviews also reflect a don't give a f*c^ about patients mentality too!

Today, I learned more about my OSA oral appliance and sleep study results in 15 minutes with Dr…read more Henniger than I ever learned from OSA Doctors in the last five years at UCSD and Sleep Clinic in Mira Mesa. Both "Doctors" at those clinics recently retired and left me hanging without support. I was told to completely start the OSA over with both clinics. So I decided to try West Coast since I live in North County. The office staff and Doc's assistant were friendly and communicated far better than I have ever experienced in other OSA offices. Dr. Henniger made through assessment and clearly explained my situation and plan like none others. This was the only time, after my initial visit to UCSD, that I walked out of the office filled with confidence.

West Coast Sleep Solutions saved my life!!! I could not be more grateful to Dr. Anisso and team…read more.. After being diagnosed with obstructive sleep apnea (OSA) earlier this year, I became depressed at the notion of a lifetime of CPAP dependency. A very good friend of mine died from lung complications made far worse by his CPAP dependency, he was 39 years old. As that terrible experience really hit home with me and as I'm in my early 40's with a beautiful Wife and Children, I knew I had to address this eventual lethal condition and own it (IT WILL eventually take your life or your memory, please don't fool yourself and get treated). After scouring the numerous OSA therapies on the market, it became immediately obvious that the most palatable (no pun intended) and safe therapy was mandibular repositioning. My Mother had heard a radio spot about West Coast Sleep Solutions and recommended I give them a call (you don't argue with Italian mothers ;). When I first contacted West Coast Sleep Solutions, I was greeted by Glenda (Office Manager), Glenda immediately impressed me with her willingness to actually listen to my case and answer all of my questions that she could (and I ask A LOT of questions :). She then quickly and expertly navigated me to Dr. Omer Anisso. After my consultation with Dr. Anisso, I knew I had chosen the correct dental sleep clinic and physician to address my VERY SEVERE sleep apnea (AHI 77 on my back!! - AHI of 27 overall or moderate OSA). In my particular line of work, I have to be razor sharp all of the time and the effects of OSA were taking a remarkable toll against the standards I hold myself to. First and foremost Dr. Anisso made me feel comfortable. Next he expertly answered all of my questions. Remarkably, like Glenda, I noticed he was really willing to listen to me and spend time with me. I have never once felt rushed, pushed, or unattended. Once Dr. Anisso and I determined a treatment plan, he wasted no time and went to work. He meticulously photographed my airway (X-RAY) and took precise measurements of my mouth. Next he took very careful impressions of my teeth (I have found this is critical to getting a mandibular repositioning device [MRD]) all the while making me feel comfortable. After a few weeks, I was fitted with my high tech ResMed Narval CC MRD. Dr. Anisso took lots of time to explain the process of titration and what steps were needed to achieve maximum comfort and efficacy. Again, he never made me felt rushed or hurried, was always pleasant and smiling (great sense of humor), and always made me feel welcome. After a few adjustments over a month's time, I achieved the "Sweet Spot", a term Dr. Anisso uses to describe the perfect setting of an MRD for each patient whereby the patient achieves maximum efficacy with maximum comfort (tolerability). Not only did my AHI effectively drop down under 10 on my side's, my O2 saturation (arguably the most important stat) improved substantially to an average of 90% or higher. That number is made more impressive as it was measured while accounting for me sleeping on my back and sides collectively whereby my AHI is worsened substantially on my back. I believe my O2 sat is even better than 90% when only sleeping on my sides. To help with this, Dr. Anisso recommended the combined therapy of the MRD and positional sleep therapy by way of a cheap and effective product known as the 'SlumberBUMP' (combined the results are amazing). In closing, Dr. Anisso treated my OSA and scientifically measured the results to eliminate subjectivity and to tune my treatment for maximum benefit. My snoring is gone, I don't yawn in the morning at all (not until night time as normal), I am sharp again, alert, and my energy is excellent. It's just a night and day difference. Heart palps are gone too. In the end, I judge people on what they do, not what they say, and Dr. Anisso and team are the real deal. I couldn't be happier recommending West Coast Sleep Solutions to people to treat their OSA and/or snoring. There is hope, you don't need a CPAP if you don't want one. Sincerely, Tom L

I am over the moon impressed with Kitty and Sanctuary Z in Carlsbad! I have been practicing yoga…read morefor 16 years and am happy to say I have found a way to take my practice further! I truly enjoy, The Art of Relaxation ~ Yoga Nidra ​Which It is said 1 Hour of Yoga Nidra = 4 Hours of Sleep. As a mommy and entrepreneur, I need this! The tranquil and relaxation classes have you feeling like you just left a spa. With intimate class sizes, you receive personalized attention. I highly recommend Sanctuary Z!

I love this beautiful and peaceful place. Kitty's voice is very soothing. No matter from where you…read morestart, this is the right place to deepen your practice, to refill yourself with new energy and to let go. She's a master in creating a healing space and in tailoring the sessions to the specific needs of her students. Highly recommended.

Office experience was a waste of my time the doctor did not help me at all. Tried to up charge my…read morevisit until I made a complaint to the billing department. Contrary to the doctor's comment below I do have the right office and I do not recommend this office or doctor.

None better. Great doctor. Staff provides great service (with a smile). Can't say enough good…read morethings.

The first time I met Dr. Henninger and his assistant, I thought they were great. I haven't been…read moreable to see Dr. Henninger again. His staff has not been able to process my paper work correctly. The Administrative Staff is a hot mess. They don't submit the correct information on the patient to the insurance company. They never follow up, return phone calls or answer e-mails. Sorry Dr. Henninger

I don't know why I waited so long! Dr. Henninger and his staff effectively diagnosed my sleep…read moreapnea. They offered me several options, and we decided on the best one for me. They were so accommodating. They even have early morning 7 AM appointments so I didn't miss work. They worked with my insurance for a quick turnaround. The office staff is very friendly and Dr. Henninger is kind, knowledgeable, and professional. He didn't try to sell me things I didn't need. The office facility is brand-new and very comfortable. I felt right at ease. Now now I get a full nights sleep and wake up refreshed. This has made a dramatic improvement in my health. A big thank you to Dr. Henninger and the staff at West Coast Sleep Solutions!

I was referred to Suzanne Simmons. I needed to talk to a therapist, as I was having alot of…read moreproblems. Suzanne just asked me what medications I was on. She made it clear, she was only interested in getting me on a new med. Not talking about my problems. She said we would talk after I had been on the medication for a month. A month went by. My pharmacy never called. I went to CVS. They said they never received the prescription. They gave me a print out of all the medications that have been called in for me. Hers was not on the list. Then, her office charged Tricare $500 for an hour visit. I was on the phone with her 12 minutes. She should not be in this field.

This review is for Suzanne Simmons, one of the psychiatrists/nurse practitioners. The treatment was…read moreokay, she didn't change much and forgot to refill one of medications once. Since that happen often I didn't think much of it. Copay is way too expensive for each visit. But she was extremely cruel when I asked her to sign for SDI income, she simply refused for no reason on several occasions. I had to beg for about 6 months of SDI. To ask her again about the renewal, I had to make several follow up appointments just to speak to her. She denied several times, for no reason. It's almost like it's coming out of her paycheck. I felt like a beggar. Today, days after my SDI ended, I spoke with her again and now she suddenly says that I'm actually in need of emergency care and that I needed an IOP and to be hospitalized, and that it's up to the ER people to decide if my SDI should be renewed. The ER, are you serious? Basically, she told me she does't want to deal with it and to go somewhere else. She is heartless and cruel. Suzanne Simmons should not be working in this field. She does not have any sympathy or empathy.

Went here today. Been here before. Both times the front desk workers have been bad. They have…read moreattitude. They insist on me filling out things or doing things that are unnecessary or that I've already done and then do petty things to mess things up. So, before my appointment today I filled out everything about me and my medical health online during a lengthy checkin process. It took me 30 minutes to fully complete it. When I arrived today the woman helping me wanted me to manually fill out paperwork with all of the same information and I refused and said you've already got it all and I'm not filling out duplicate information. She insisted on me giving them my insurance card when I don't have an actual card. I have my info. I've never needed my card. They always have my insurance number and company and info and do not need my physical card or a copy of it to bill the insurance company. But she was insistent and i told her the above. I asked her to cancel an upcoming appointment with another doctor there about this point. In fact I asked her twice to cancel it. She said she would. I got called back for the pulmonologist and he was actually fine. No issues. Come back out to make a followup appointment before I leave per the doctor. Make it with another lady there. I then asked her if the appointment with the other doctor there was canceled like I requested and she said no it was not. I told her to cancel it. She did. She set the followup appointment with me. I left. The previous lady did not cancel it like she said she would. Sigh. I get a text after I left saying the appointment I just made had been moved to the day prior than what I just made. I suspect the First Lady with a bad attitude moved it just to be petty. This is awful customer service. Just not a good experience. She was power tripping. Had an attitude and did things to be petty and to screw with me and my medical stuff. It was a lot of unnecessary friction. A simple check in at the front desk of any medical office should be easy and pleasant. I'd give zero stars because it was that bad. But one star is for the doctor because he was ok. Also, Dr. Hsing their sleep doctor is not a good doctor if you have a circadian sleep disorder like DSPD or DSPS or Non-24 or other. His treatment of me and my condition was the worst I've ever encountered and I've seen many sleep doctors over the years. He is completely backwards about treating those type of disorders and gave bad advice and no realistic help or treatment to me at all. I am extremely knowledgeable about Delayed Sleep Phase Disorder and treatment protocols and he is just absolutely wrong. Attached is the plan he came up with that if he tried to follow it himself he couldn't. It's an impossible plan. If you have DSPD or N24 I'd run to another doctor and skip this place. He's their only sleep doctor. Unfortunately. He may be ok for sleep apnea but not for circadian rhythm sleep disorders. He covers all of their locations. Anyway. Front desk is a real piece of work. I will not be going back after I'm done with the pulmonologist I saw today and the stuff he ordered to get done. Update 4 months later: One of the meds the Dr. prescribed to me needs preauthorization. The staff at this office does not know how to handle a preauthorization. Most doctor's I see know how to get an initial denial from insurance companies through that initial denial and I'm never even involved and they do it fast. This office got the initial denial and accepted it. Then prescribed another medication that got denied. Then didn't work the denial and then prescribed me a 3rd inferior medication for my condition that gives me bad side effects. I've had to message and call them multiple times and stay on top of them to try to get them to actually work the PA like it should be to get what I need medically. Again other doctors offices do this all on their own without me ever having to babysit or stay on top of it. They just do it. Sigh In the future I'll find somewhere else to go. I would probably advise the same to anyone reading this.

I was seen by Dr A Hsing. I'm sure he must be a better pulmonologist but as an Inspire Dr he's…read moreNOT. I think I knew more than he did as when I asked a question his answers we corrected by the inspire reps. He said "I'm the doctor" 4 times in my 20min visit. I asked "isn't this a team effort?" Apparently not at his office I left and found a much better doctor for Inspire!