I have significant issues including hidden fees unexpected surcharges, and non-refundable bookings. I'm frustrated with Priceline's customer service, experiencing difficulty getting help with problems such as my hotel was booked for 7 days when I only wanted 4 days. This is a"bait and switch" tactic and a general lack of respect for me and my family. They don't even care about me and my frustrations. This is the worse experience I have ever had. I'm 3 hours into trying to get this resolved. Save yourself, don't be a fool. I know better but I forgot to look at their ratings first. Now I know why they have a 1 star rating. read more