Let me just say that it's hard to find good customer service. Today Nite Owlz offered amazing…read morecustomer service - in their words "making it right." When the equipment did not do an adequate job, they went and got a better piece of equipment to power wash the porch. When a small item broke, they immediately replaced it. They tried hard to be sure I was satisfied. I felt like a valued customer.

I use this service monthly and I'm very impressed. The ladies are fast, thorough and treat my home…read morewith care. They are quiet and work hard, leaving my house immaculate. By the time they leave, usually around 4 hours later, everything smells fresh and my floors and countertops shine. I definitely recommend Alina and Housekeeping Maid Easy.

Housekeeping Made Easy is just that easy! The cleaning is…read moreextremely detailed and done with care. I appreciate the flexibility when in need of an extra cleaning or when I need to change date.

So my wife hired RADD to come clean prior to out-of-town guests arriving. I should preface by…read moresaying 1) we have a two year old and 2) that's just an excuse, because neither my wife nor I are any good at keeping the house clean and in order. It took us two days just to 'prepare' for the cleaners to arrive. After walking through with my wife, the cleaners got to work. We left to give them space. After three hours, they were done. Total: 170.00. 75 for the first hour, then 25/hr for each worker. Pretty fair, really. The work: We have a ~1200 sq.ft house, wood floors and two bathrooms (no carpet). They scrubbed both bathrooms including the shower stall/tub and floor in each one, wiped all kitchen cabinets down, all flat surfaces in all rooms, mopped all floors and vacuumed. The result: All looked much improved after their touch. The kitchen floor could have had another go, but the deck was kind of stacked against them (who lays down white linoleum in the kitchen!??). They forgot to clean the toilets entirely (by their own admission) and (my only surprise) didn't take the garbage out in any of the five rooms with garbage cans. The verdict: I learned to be specific about what I/we want; ask... Desiree will tell you yes or no or how much extra it would cost. My wife and I will be asking them to return for monthly maintenance cleaning and would recommend them to others without reserve. Plus, as my wife pointed out, they're a small independently owned company and they're pretty damn easy on the eyes (Desiree and her husband both are quite cute-- Well, what did you expect? This isn't Forbes, it's Yelp. Wouldn't YOU want hot people to clean YOUR house? Well there you go.). We will be hiring this company again.

LOVE THIS LADIES SERVICES SO MUCH! Saved me a bunch of time getting a property prepared and ready…read morefor guests after a move out! People can be slobs but this lady more than makes up for the pig stays that others make Thank you and I will use this service any time I get the chance .. Cleaning pro

They're really flawless, would recommend to my friends .they did excellent work !…read moreThe windows, the bathroom it's really clean

I used Flawless Keeping for my home when we moved in. We had a microwave that I never thought we…read morewould be able to use and planned on replacing it because of how much grease build-up it had. Flawless wanted to give it a try cleaning and after spending some time removing layer after layer, sure enough they were able to make it as clean as new. We thought for sure we had to replace it but after it was cleaned it actually worked very well. They did a good job on cleaning the rest of our house too. I will use them again.

We have had Em-Maculate cleaning our house for a while and there have been issues from day one. We…read moreasked for two people for a deep clean. A man and woman arrived and spent 4hrs cleaning. Everything the man. Leaned was amazing, the woman did not do a very good job, they ended up sending the man back to redo what she had done. We were very happy with him, he went above and beyond. We liked him so much that we didn't make an issue of him damaging our laminate flooring using soaking wet mop. Apparently he left the company and they didn't notify us. They sent out some guy we didn't know while my wife was home alone. She wouldn't let him in. When my wife called Emily, she sent her to VM. She sent a text back. She said that she had tried to contact us but didn't hear back. The only contact we got was an email that she wanted to change days. She asked for a reply if the change was okay with us. It was not so we did not reply. Also, during the time we had service from Em-Maculate Cleaning Service the price changed from hourly to fixed and the price increased without notification. When my wife tried to work things out with Emily directly she said we were too difficult as customers and she was dropping us. Who knew that asking for clear communication was "demanding".

Over-charged, unprofessional, and sketchy business practices…read more I paid for a move-in cleaning for my new home. I was purchasing from my parents, who were present for the cleaning while I was out of state. I was originally quoted over email that the cost would be $580. It ended up being $1,200, and there was 0 communication with me that the quoted price would change. I found out when I got the invoice. I was charged for a 8 hour session with 2 people working. However, my mom told me that for the first 4 hours, only 1 cleaner was working. Also, the cleaner was an 1 hour late. Mind you, they did not inform me of either of these things. So, if my mom were not there, I would not have known. When I confronted them, they said one of their cleaners had a medical emergency. (Again, I would've been totally fine with only 1 cleaner at first if they had told me about it AND had adjusted the price accordingly instead of charging me for 2 cleaners when there was only 1). I guess, they may have assumed I didn't know the owners of the house, so they could get away with overcharging me without me knowing. So, I got the invoice for $1,200. I asked her why it was this price, since at most it should've been $760 ($95/hour for 8 hours). She said since they only had 1 person the first 4 hours, they ended up having 3 the second 4 hours to make up the time. So, it ended up being more. Also, they said they were there 10 hours but "gave me a discount" since they were late and there were mix ups. I told them I was very upset and frustrated, because had I known they were going to charge me double, I would've asked they stop the cleaning and done the rest myself. I did not expect to be blindsided with a cost double the price. They stopped replying to me on email and we continued over the phone, where they inevitably did not budge and charged me the same price for the labor since they ended up having more people. I accepted the charge, but wanted to write this review to share my experience. It's actually 2 years after the fact and I wanted to keep it to myself. As a small business owner myself, I know how damaging bad reviews can be. So, I wanted to give them the benefit of the doubt, but I just got an email asking to be connected as a business partner or something and it convinced me I really needed to write this. I'd encourage you to look for other options unless you're rich enough to be able to blindly pay nearly double what you're quoted with no notice.

We used Kikay's for over a year before we had to stop due to budgeting reasons. The crew was on…read moretime, or if they were going to be a little late, they always let me know. Karen was easy to work with on scheduling and flexible when we needed to tweak the dates of cleaning. The crew accidentally broke a couple of small items (candle, perfume bottle) over the course of the time they cleaned for us, as will happen, and each time they immediately let me know and offered to replace the item. I would reccomend Kikay's Cleaning for sure!

Kikay's Cleaning was quick to get in touch with me about a deep cleaning I wanted for my house. We…read moregot an appointment scheduled within the next week, and they were on time and completed the job in a reasonable time frame. They did a wonderful job in my home, and I am very pleased with the results! Thank you!

Fantastic job, quick to respond, wonderful communication. Highly recommended! I subleased an…read moreapartment and the previous tenant left the apartment pretty messy. Stuff still in the refrigerator, hair and trash in a lot of the drawers. Just a general mess, not move-in ready like they said it would be. It was Friday at 4pm when I saw the unit and I had movers scheduled for 11am the next day and didn't want to have to reschedule movers. I posted a "project request" on Yelp and Felipe was fast to respond and able to come over the same day with his mom at 8:30pm. The next morning when I met up with him at 8am, the place was spotless! I can't thank you enough Felipe for the job well done. They did a deep cleaning of the fridge, microwave, oven, bathroom, every single kitchen and bathroom cabinet. So glad Felipe was able to help me out last minute like this. Thanks!

Ludivina just did an AMAZING on our home. She took her time cleaning every surface. She asked what…read moreshe should focus on and really did a great job on our pesky floors. We have two large dogs that shed a lot. She was also very kind and polite. We can't wait to have her back! Highly recommend.

Nicole did a great job cleaning my home! She was very accommodating, and was happy to let me…read morecontinue to work from home while she was working to clean.