Josh and his staff are very professional, knowledgeable and helpful in managing all aspects of pool…read moremanagement. They give great advice and have a great inventory.

John was a courteous, likable, and competent repairman. The rest of the staff including Josh made…read morethings go smoothly. What a relief to have the leaking pump fixed completely and at a reasonable price. I am very grateful to these nice folks. Maureen Coppeto

Waste of time, very bad communication, and no one seems to know any details about the services they…read moreoffer.

Update: Aqua Masters told my wife they will not open or close my pool unless I take down the…read morenegative review about the pool heater. Goodbye Aqua Masters. Went with Hunters, which has been great so far. We also tried to go through Pentair claims seeing if they would help us and they denied our claim saying the pool heater was not installed properly. Guess who did the install? Aqua Masters (Pentair authorized).

I had several people come to my house to look at my pool and Jeff was spot on in seeing exactely…read morewhat we needed done. He explained everything in detail, made some suggestions we were very happy with, very good price and his team came over repaired pool and replaced a new liner in one day. We found Jeff to be professional, honest and respectful. We have already recommended him to several friends who are in need of pool services. Thanks Jeff and his team for a great job!!!

Jeff, and his team from Blue Sea Pools and Spa, replaced the liner on our pool. Jeff is very…read morefriendly and really knowledgeable. The job was done in a day and Jeff returned the next day to do the final installation on our above ground pool. I would definitely recommend Blue Sea Pools and Spa.

Extremely Pleased!!! Thank you for your excellent workmanship on our pool repairs. Our pool has…read moremany years on it and my husband was very doubtful for the repairs BUT Paradis came thru making me one happy lady!!!!! The customer service we received was outstanding!!

Extremely pleased!! My above ground pool began leaking. It is 14 years old, so it was time for a…read morereplacement. After contacting them someone came to the house within a week. Paul was very informative and did a thorough assessment. I quickly received a installation proposal which was detailed and fair. After signing the contract, I was kept informed about installation date. As soon as the weather permitted, 5 people came to the house and within 2 hours I had a new beautiful liner. The old liner was removed, the sand was leveled and added to. I opted to have padding put in under and between the pool shell and liner. I am confident this will be a great pool season.

We used to go here all the time before we converted to salt water. This last time we were there,…read morethe customer service was very aggressive. We felt rushed and not welcomed. We were warned by a couple of pool companies that they sell you a bunch of stuff that you don't need.

Tuesday, September 1, 2015…read more There was only one person working, an older man, average build and height. Two women were at the counter talking and paying separately, which he was tending to. Two men on the other side of the counter, waiting to get their water tested. He helped the two women then asked me if I needed help. I asked him for chlorine stabilizer, he said that's shock it's right here. He pointed to a chemical I had already been using. Then I told him I need chlorine stabilizer 100% cyanuric acid, he said those are 2 different things. I said I want to purchase 100% cyanuric acid. He brought over to me two 1-gal containers of "Instant Conditioner" and said that's what I need. My purchase came out to a little over $80. When I left the store, I looked at the chemical and it did not have 100% cyanuric acid as the main ingredient. I called my father to tell him what I was sold. He advised me to return it and ask for 100% cyanuric acid and that it is granular (not a liquid). When I returned into the store, the worker said "Is that not the right stuff?" I replied no I need to return this. I was still on the phone with my father incase he needed to talk with the worker. The worker said "You will have wait cause I am helping someone now". And I nodded in agreement. Then started to tell my father that I would call him back. As I heard the worker say to the man, "When they are returning something I always make them wait longer, know what I mean?" then smiled and they both laughed. The customer looked up at me uncomfortably. So not only did he not sell me the correct product but then was rude and mocked? me. I waited about 7 mins, then he took my return. He asked if I needed anything else. And I said No Thank you and left the store. I went to another pool store RIZZO POOL right down the Berlin turnpike and asked the worker there for "chlorine stabilizer" to see what he would give me. He gave me a granular 100% cyanuric acid. Needless to say I will not be doing any of my business with Leslie Pool. Cyanuric acid is a weak acid that is marketed as a chlorine "stabilizer" for swimming pools. Other terms used by the pool supply industry are "isocyanurates", "conditioner" or "CYA". When exposed to the ultraviolet rays of the sun, the free chlorine in the pool water will break down and escape. Cyanuric acid is intended to reduce this loss of chlorine.

My wife and I were trying to figure out what is the single best thing we have bought; in terms of…read moreusage, reliability, and cost, since we got married in 1994. The answer is our hot tub, so I am glad to write this review from a position of expertise. On November 3, 2012, we bought a Vista Hot Tub from Scarritt Spas and I thought it would be like an exercise bicycle...get used couple of times the first months and then everyone would gradually lose interest. The opposite has been the truth. I'll bet this tub has been used 150 days a year, every year, since it was installed, at a utility cost of pennies per day. I never thought I would use it...but it is wonderful for achy joints, sore muscles and for just rehabilitating after a hard day's work or a long bike ride. The kids use it almost every night when they are home from college or visiting. There is nothing better than hot-tubbing, with a hat on, during a snow storm. The colder the better. In the summer, the Vista has a low-power setting so the heater does not waste energy, and the kids turn the spa down to a more refreshing 85 degrees. We have had to have it serviced exactly one time, and that was when the heat pump was acting up and Scarritt came out and replaced it for free; two days after we called. In terms of maintenance; I have replaced the filters one time and I had to order a new cover after I inadvertently went all the way through it while pushing snow off. The chemicals are inexpensive; they do not even run $100.00/year. I thought I was going to have to be a chemist to keep the tub balanced but one of the greatest free services Scarritt provides is the ability to bring in a water sample and they print out a sheet of specific instructions of what to add to the tub. I don't have to do that often, it's usually a teaspoon here or a tablespoon there, but it gives me great peace of mind knowing it is well balanced. I can't wait for the grandchildren to be old enough to enjoy it, I am sure it will still be every bit as dependable at that point.

First rate service- always Pleasure to deal with- makes…read moreowning a spa a pleasure Happy to reccomend them to anyone

I discovered Splashy Pools and Spa after my existing pool service told me they didn't perform a…read moreone-time cleaning during my pool opening which unfortunately, my pool badly needed. When I called Splashy Pool, they responded to my call right away and immediately scheduled an appointment within a day. The technicians did an excellent job vacuuming and brushing the liner, testing and balancing the chemicals and informing me of any follow-up actions I should take, all at a reasonable price. The techs were experienced, professional, friendly and careful and worked in extreme heat conditions. I was fortunate and grateful to have hired this company and wished I had found them sooner. Without a doubt I will be hiring them again in the future to open/close my pool.

they took my money and didn't service the pool. What else do I need to say to get my point across?…read more I don't trust this company.

So here we are 4 days before July 4th. Prospect pool started work on Friday and Saturday said…read morewould be back to complete work on Monday. Guess what no show. called tt Chris said this weekend WOW. AFTER JULY 4th. This is ridiculous. Getting very tired of Prospect pools putting us off once again. At this rate we will not have a pool to enjoy all summer. The contract we signed in April gave them till end of June to complete the work. That's not happening. Sorry not sorry just so so so pissed right now

Very nice people and professional! Fixed my problem immediately! Very attentive to your needs !read more