Wow!!! Super professional and high attention to detail. The prep work for my pool really…read moreimpressed me. Prepping, scraping lining and repairing the steel walls and floor before installing the liner was impressive. Excellent job.

This company is a complete rip off. Knowing I wasnt from the area, they charged me 90k for a pool…read morethat should have cost 50 at the most. Then they wouldnt come to the house to meet with the city to get me the certificate of occupancy. Then the worst thing is that 2 years later, the bottom of the pool is washing away. I have huge dents in the bottm of the pool. So not only are they a rip off and fraudsters, their product is horrible and I warn anyone from doing business with them.

Out of business from what I've seen When they were in…read morebusiness, the service was great Took care of any problem. I miss them

Matt, Tom, and Hayden were fantastic! They installed our electric fireplace in no time. They were…read moreneat and clean and left no trace they were there...except the fireplace! Highly recommend!

The gentleman t the house had my wife and the nanny confused and simply communicated to the wrong…read moreperson. It took me a few days to realize this. At the time it seemed like the person was driving off while I was waiting for an answer. This is because he thought he had already provided it to my wife. Anyone could make that mistake. They also handled my review very well and treated me with a lot of respect even though I didn't really deserve it.

Bad customer service. Not quality work. Poor value, do not stand behind product. No communicate…read moregood

I highly recommend Pioneer Valley Fiberglass Pools and Spas. After fairly extensive research, I…read morechose this company. Clancy, the owner, was great to work with from start to finish. He was very personable, professional, knowledgeable, and took the time to answer all our questions. The customer service is second to none. He consistently responds to emails promptly. I feel like we can count on him to help address any issues even years after the pool has been installed. His crew was also great. Ours was a challenging installation due to the access and size of our yard. There were a few issues, but they came back and 'fixed' any problems. We are very pleased with this company and the pool itself.

Thank you Teddy Bear Pool's - we thought that we needed a new motor and my wife brought the old…read moreone with her - your workers told her that we didn't need a new motor and recommended the remedy. Thank you again!! Ken and Terry L. from Ludlow

Huge thanks to Mario, Bill, Shawn, Lou, Jesse and everyone on the Teddy Bear Pool service team…read more They continue to provide professional, courteous and outstanding service and I couldn't be happier. Over the years they've installed a new pool pump, pool liner and a chlorinator, and they patiently answer any questions and absolutely guarantee their work. You cannot go wrong with Teddy Bear. They have your back!!

Bought a pool pump and couldn't even take the time to show us how to use it, also didn't even open…read morethe pool properly. Last 3 evolutions with them have been terrible, will find a local company for now on.

I want to start with I do not like badmouthing people but I feel that people should know about good…read moreand bad experiences. Let's start from the beginning. I have called Caribbean clear Agawam Poolman and was surprised to get in so quickly because everybody was saying how they have difficulties setting up appointment open pools . We bought the house in January and our pool wasn't closed. Therefore I knew we're gonna have trouble cleaning out the pool however, I said professionals would help, they came on April 25. Look at the pool check pump filters. Everything was working conditions Jacob one of the crew guy said they seen pools in the worst condition. He did put significant amount of shock other chemicals and left saying that he's gonna be back in a couple days to check it out. Which he did, he had more chemicals said that my chlorinator need to be changed was leaking and I was OK with that. so they charge me $700 but my pool was green. I texted my pool picture to the company and said do you think after $700 your pool should be looking like this(green). Since my balance wasn't paid , Tim who is the owner of the company came in look at my pool ,cleaned my filter say that he's not going to charge me for the visit, but I need to clean my filter much more often. for next 3 days my husband was shocking and cleaning but pool was still green. I went Nanci and bought recommended chemicals Algeciras and Blue to Clear.. We clean our filter every two hours, but my pool still greenish blue with yellow sediment on the bottom and walls. By the way, Tim told me to do that and then he will come and vacuum the pool if this wouldn't work. he also mentioned that they have significant balance that should pay even though my due date was not in the week. came to be due date I went and paid $700. Then I went to the store and then end of the May, his wife told me that they just need to do phosphate treatment, which I paid another $50 for and she will let him know and he will get back to me about finishing cleaning the pool. When first time Jacob came my husband, and I said we wanted to pull Crystal clear with clear wall and the bottom and us that's gonna be after all this done . that evening, Tim's wife sent me a message ,saying that they don't have time to come in and vacuum, and I should contact Rick's pools to help me out to finish their job they got paid for. I feel that I paid them 600$ put chemicals in my pool. I think they have bad business practices. and I call Ricks place who charges 150 in hour to clean pool and 95$ to clean filer that take me 10 min to do. i'm not sure maybe just my experience, but I thought I should share.

First rate service- always Pleasure to deal with- makes…read moreowning a spa a pleasure Happy to reccomend them to anyone

Colby and the entire Scarritt company were fantastic. We were struggling for over a month trying to…read moreget our hot tub repaired by another pool and spa service company in the area. After three visits from the other service technician, we still did not have a working spa. Scarritt sent Colby to us within a day of our calling them. Colby came on the coldest day of the year and spent 2 hrs repairing our outdoor spa. He got it completely fixed and working in one visit. I cannot say enough good things about Scarritt or Colby.

We are very happy with our new pool installed by Mike and the hardworking crew at Pools and More…read more We reached out to them in the late winter or early spring so that we could get an early install. Mike was very helpful and patient while we decided what options we wanted (pool size, liner style, etc.). At the same time we got quotes from two other pool installers. The experience and price was best at Pools and More. When it came time to install the pool the crew worked hard and fast. We had one day of site prep and one day of install. That 2nd day the team was done by the early evening, and then there was a water truck waiting in the road ready to fill it up. Mike then had the pool inspected the next day and we were ready to swim! I've had a few questions since then about balancing chemicals and operating the pump/filter/etc. Mike has been very responsive and helpful. Overall we would recommend them very highly! Note: We ended up choosing a 27 foot round above ground pool with the upgraded thicker liner, a salt water generator, and an electric heat pump heater (You need a heater, the pool is 88 degrees by 10am every morning. Don't forget the heater!).

Mike and his team are amazing! I bought this house three years ago and the pool was pretty much a…read moreswamp and a habitat for frogs.They came in, in a weekend and cleaned it all out and put in a brand new liner, pump, filter, stairs and pipe! I never thought it was possible to fix so quickly and now it looks so good!! He was very generous on the price and saved me a lot of money. I would highly recommend him to anyone and I would never call anyone else.

Chris is one of the nicest and honest person we have met in NE area. He responds fast. Very…read moreknowledgeable and professional. Fair price. Appreciate veterans!! Got the job done fast! Most appreciated!!

After owning a pool for over thirty years, this is by far THE BEST pool…read moreservice I have had. I had a disaster last year with another company, and wasn't sure I would open my pool. Heard about this company and the two owners consulted with me, fixed my problems and I had sparkling blue water in two days. The owners are always available for questions or problems, are extremely knowledgeable and experienced. I almost feel as though I have won the lottery with them. There is absolutely nothing negative here, and whisper...they are reasonable. I HIGHLY RECOMMEND them as I have never been happier with a company.

This is the very best pool company I have ever dealt with. I have never met a more knowledgeable…read morefriendly staff in any business. Every single one of their employees knows exactly what they're talking about and exactly what products to sell you. Not only are their prices Fair and their service is amazing. One day I came down and had a problem with my pool and after one of the employees got out of work she came to my home to look at my pool . I truly suggest you come and visit this business.

Poolman is an awful company to work with. We got a brand new liner about 3 years old and after the…read morewinter months when they "poolman" opened our our pool after shutting it we seemed to have no water. It was fine for us all season. Their guys as the staff were rude disrespectful and so non helpful. We have now moved on to another pool company who has been so helpful and amazing. Be careful before you throw all your eggs in one basket with poolman there is a lot of companies out there willing to help!