Dr. Ann Ranelle is the type of eye doctor you can really trust. Her office personnel are all very…read moreprofessional and thoughtful, and the wait is never very long. I had received an incorrect diagnosis from an optometrist and she was very reassuring that no glaucoma was present. I noticed a lot of children in her office and they appear very settled and not afraid. I highly recommend this physician.

I found Dr Ranelle's explanations to be very helpful. I feel like she will explore every avenue to…read moreimprove my vision.

Have always received exceptional care from Dr Warren and both he and his staff have always been…read morevery helpful, supportive and respectful, while dealing with me as an elderly patient.

Dr Warren was great and almost ALL his staff are really friendly and great to work with...but that…read morelady at the front? The first person you interact with? She's not great. Not even good. She needs to chill. She got all short almost kind of like sarcastic in an irritated way with me because I didn't fill out the patient information at home before coming in...even though I sat in the waiting room for 20 minutes and had ample time to fill it out... Things like "Well we sent you an email...next time you need to fill that out before you come in..." chill lady it's fine

Absolutely fantastic experience . Every staff member was polite , helpful and knowledgeable . All…read moretesting that was required was available in the office .Appointment was on time Dr Cherne was VERY informative ,obviously knowledgeable and very personable. I did NOT feel rushed by him at all . Would highly recommend!!!

Very professional & curtous staff was effective. The examination process process was executive with…read moreprecision. Class operation.

Used to have absolutely horrendous vision without my glasses had 20/400. Now I have 20/15! It's a…read morehuge change in experience! They were really nice, kind and professional and they answered all my questions when I had them. Thank You so much for giving me a new way to see!

From the moment I walked into The LASIK Vision Institute for a free consultation, Patty and Gina…read morewere so welcoming and very knowledgeable. They provided me with information on guaranteed financing with an upfront price based on my specific needs. I was excited on surgery day meeting the surgeon Dr. Joseph, Dr. Park, Marcaila, and Cindy. Dr. Joseph was very patient and gentle during my surgical correction procedure. The LASIK Vision Institute completely exceeded all of my expectations. I was at 20/20 vision by my post-op appointment 24-48 hours later. I highly recommend the The LASIK Vision Institute. Thank you'll so much! No more reading glasses for me!!

The whole experience. Very professional and explained what they were doing. The staff was very…read morecurtious.

Excellent practice. Very thorough examination and knowledgeable staff. I'm 76 and Dr Lena Chu…read moreprescribed my first glasses when I was In my late 30's.

I woke up on a Saturday with a little black spot in my lower left eye. By noon, half my vision was…read morecompletely obscured by a white cloud. It was a detached retina. I went to local ER (live 45 miles from Ft. Worth), and the dr. there got hold of Dr. Hajovsky who agreed to meet me at his office even though they were closed. Without any nurses, he spent 2 hours with procedures to stop further damage and help start to mend. Wednesday was the surgery, and a follow up the next day. I was very impressed with Dr. Hajovsky and the entire staff.

Best in DFW! Cataract and Endothelial Cells Transplant Surgery…read more Dr. Sandy Iyer was recommended by a highly regarded Ophthalmologist. He was right, she is the best!

They are all about the money now. Told my husband he needed to be fitted for new eye prescription…read morebefore cataract surgery because he'd definitely need glasses. A test that our insurance doesn't cover - $90. Vision changes after the surgery. Not to mention he may not even need the eye glasses, readers maybe. What crooks. I had both eyes done by Dr. Nethery many years ago and only need readers. I left the office after 2 days able to drive a car legally without prescription eye glasses for near sightedness. So what happens after the surgery? Dr. Sears tells him he needs another prescription because his vision changed? We will be cancelling his surgery appointment and getting a new doctor. I have gone to Nethery for probably at least a decade. So sad this has happened.

I cannot express how rude the staff member Kimmy was on the phone. She was condescending and…read moreterribly rude to my wife in which she had in tears. I listened on speaker to the call and I can say I was in disbelief on how rude and disrespectful she was. Good luck dealing with this staff. I refuse to let her go back here to this clinic.

Dr. Zaffos is a great doctor & surgeon. He is thorough & personable. He did the epi-on Crosslinking…read morefor keratoconus 5 years ago. He explained the procedure & expectations to the T. He answered all of our questions, even shared some research studies about the procedure. Not 5 stars a because it's at least 45 minute wait after your appointment time for follow up. The annual follow up appointments with Dr. Zaffos are always brief & productive, but because of the wait, we'd be lucky to be out of there in 1.5 hours. The typical time we spent there is 2 hours, with 5-10minutes of the actual doctor visit.

Upon entering I entered a calm and clean environment. The administrative information I was informed…read moreto provide was presented. I was able to enter information quickly and without issue. Once I was called, I met a very friendly and knowledgeable person. She made this process very clear and comfortable. Almost like speaking with someone I know. When Dr. Zoffos came in he was informative, clear and explained what he was doing. For me great news and he was even keeping my referring Doctor informed. I believe the necessity of seeing specialists.

I have been going to this place for about 3 years. I don't know what has happened recently but…read morethis place has fallen apart. I got contacts for the first time recently and they gave me boxes with the wrong contact prescriptions inside. I couldn't figure out why I couldn't see for days. The woman at the front desk is so rude and put out when you call - it's like she wants people not to go there. I am still waiting for them to transfer my prescription to another place - it's been a week. The guy they used to have up there was phenomenal. Pretty bummed out because I liked this place.

Not happy with this visit. I am a regular patient at this optometrist's office. I arrived early,…read morewalked around looking at eyeglasses an eventually sat down waiting to be called. Another patient with the same appointment time was called first. No problem. Another patient walked in late for her appointment but was called for her appointment first. When I walked up to the receptionist to inquire why I was still waiting, she said I would be called back soon. An assistant appeared shortly. She took a few pictures of my eye and then said we have no rooms available and I was asked to sit back in the waiting room area. I was eventually called back again and now I am waiting again for the optometrist. I guess my time is not valuable to this office anymore. You would think someone would say the optometrist is running late. Or, make the late person wait since they were not respectful to be here on time. None of this occurred. I may have to look for another optometrist.

Dr. Bass is an amazing eye doctor. I need special scleral contacts due to keratoconus. I had…read morebeen to 3 other eye doctors, one of them a keratoconus specialist, and I was never able to get lenses that were comfortable enough for me to wear more than a few hours. They either got foggy before lunch or actually hurt. I read about Dr. Bass on a Facebook keratoconus group and made an appointment. I am so glad I did. He and his staff are so nice. He tried some tester lenses on me in his office and found the right fit for me. When the lenses with my prescription came they were great, but Dr Bass thought he could get them better, and he did. I can wear my new lenses all day long with no fogging and no pain and I can see so much better than I could with my glasses. If you need a new eye doctor definitely give Dr. Bass a try.

WARNING! These are…read morethe facts: I just walked out of an appointment. They claimed they took my insurance; I made an appointment. Arranged to take time off work to come here. I arrive and they tell me that I have to pay a $39 fee for some random eye scan technology. AND it is not covered by insurance. They will not take no for an answer. I read the paperwork, and it said it was required. They said the Dr will not see you unless you agree and get the scan. So, I left. Those were the facts. This is not an opinion. This is what literally happened to me. The following is my opinion based on consumer protection, patient care and ethical principles: This is the issue: They wait until you are there to tell you. This was not told to me on the phone when I made the appt. They could have told me it was required. But they prey on people who, like me, took time off of work so the people feel desperate. Very predatory. I have paid my eye insurance money so that I can get a visit there for no charge. That was what the agreement with the provider and the insurance company was. In my life, I have never had this eye scan done. I don't care if the "dr" thinks it's great. It's an attempt to open your wallet. I have had it offered by other optometrists and it is always OPTIONAL. In fact, Eyeworks, down Hulen, offers this scan for the same price but it is OPTIONAL. NOT REQUIRED. This is the age of surcharges, fees, taxes and tips. DO NOT GO HERE. There are plenty of other optometrists in Fort Worth that do not attempt to tack on last minute charges. Oh! Also, while I was in the facility, the people locked the door. Maybe for safety? However, this is against OSHA law and against fire code. Please consider that as well. If the place catches on fire, you are locked in.