I called this agency just to get a quote and to compare with others. I was impressed on how David…read morehelped me. He was also able to adjust limits and options based on what I want. He'd give recommendations but never insist. We had some bumps but they were addressed promptly. Overall I am happy with this agency and looking forward to be working with them in the future.

***Look No Further than Carrie Welch's Office***…read more I've had State Farm for 12+ years. I think I've used them maybe two or three times in those years. But that came to an end when I was moving my family and I across states. When I got here, I knew I needed to move my info over to an office here. I was looking at reviews and found Carrie Welch's office. Let me tell you, I am so thankful to find her office. An unfortunate incident ( this is my 2nd claim with them, I'ved had some bad luck lately....) had happened to me on Saturday night, I am even too ashamed to publicly say what happened. Let alone have to call insurance to explain what happened to see if I'm even covered. So I called and spoke to Dominique. Dominique was very understanding, kind and professional about my situation. Told me not to worry about it, gave me a little pep talk, and to stop beating myself up over this incident. His kind and great attitude kept my hopes up. He expressed to me that It's a big oops, but not to worry that he will get working on it. He called me back and assured me that my incident was covered. Let me tell you, I was ecstatic about the news! It was like a massive weight was lifted off my chest and I could breathe again, not to mention that the sick to my stomach knot in my stomach subsided. Throughout the whole process, Dominique has been very attentive with follow-ups and communicative. I am lucky and thankful to have Carrie Welch's Office, Team, and Dominique on my side. Their lingo is " like a good neighbor, State Farm is there". Shoot, the way I've been treated, I feel like it's family at this point. THANK YOU!!!!!!!

I've been insured my entire lifetime and only started looking for better coverage when State Farm…read morekept raising my rates and were RUDE when I even called them. So, one day, I just called Southwest Insurance Center because they are right around the corner... Within a few minutes, Shawncy called me back and told me she could save me $1,000 a year on my homeowner's insurance and $500.00 a year on my cars! I was flabbergasted! We just added another car to our policy today -- holding our breath for a huge increase in premiums! DID NOT HAPPEN. These are the nicest insurance people I have EVER met and am so grateful for their personal, professional courteous customer service. They offer a lot of options for insurance and really work hard to give you great service AND great rates. They are the best! Melissa Puntenney

We have used this company for many years and they have always been very helpful and willing to help…read moreus with any insurance problems that may arise. Jarrod has always responded promptly and helped me understand the whole process of ins. Which isn't always easy to understand.

We use Lakeway Insurance group and love the attention to detail, the honesty and value of the…read moreAgents. Any questions arise, you can count on them to have answers for you quickly and without hesitation. We were surprised how affordable they are with our home, auto, life, boat and golf cart we decided to give them our commercial business as well. give them a chance, and be impressed.

I was a little hesitant in moving my Insurance after years of entrusting another agency…read more When I found I was overpaying for so many years, it has to be one of the best and easiest decisions we have made. Lakeway Insurance Group has been a blessing every step of the way. Keep up the great work! You can put it off for another year, or save money now and have some money left to take the kids somewhere fun. J.L. Stevens Heaven's Best of Travis County

Definitely fraudulent…read more David Whorton talks the talk to get you to put pen to paper, but he neither cares for your well-being nor understands the intricacies of insurance. We had the misfortune of working with Whorton Insurance Services. When we sustained damage, we contacted Whorton for help. They lied about filing a claim on our behalf to stall the process, then proceeded to ignore all further attempts to reach them. Eventually, David came around just to notify me that the claim was denied, but failed to provide any documentation or reason for it. When pressed on the topic, he hung up the phone and blocked my number. I had to jump through a thousand hoops, but finally confirmed that David lied about actually filing the claim, and was just hoping we would go away. Long story short, it turns out they're not even licensed to practice in our state, and are now under investigation by several state and federal agencies. Insurance salesmen are sleazy by nature, but these are not people you want to do business with.

I have been a client of Wharton for many years and they consistently find the best insurance…read morepackages for me, taking into consideration price and quality of coverage. Not all insurance is alike and it helps significantly to have someone working for you who can chose from a wide array of carriers to find the best fit for you. I didn't want to work with a company who only offered one carrier. You will likely never get the best fit that way. Everyone at Wharton that I have worked with has been very professional and easy to work with. Suzanne Barton is Super knowledgeable and extremely friendly. Insurance is never anyone's favorite thing to deal with but Suzanne will make it a great experience. I highly recommend you at least contact her for a quote.

Timmons Insurance Agency have always been attentive to our needs. They are fast and reliable and…read morewilling to help whenever we need it. Heather and Mary are great to work with.

Great service and rates! They helped me make an informed decision on my insurance plan by breaking…read moredown all the options. Would definitely recommend them!

I don't know what this guy is talking about. I've only had one insurance agent worse than Rich…read moreWatson. And she ripped me off for $1500 by not telling me about named-non-owner policies back when I was 17. If you bring your policy to this office, you will be treated to rates that change wildly every single month and office staff who can't explain to you why this happens no matter how many times you call and try to get it explained. If you're really lucky, they might lie to you when you shop around with them and then charge you almost double what they quoted you to get your business! They were so bad that they still couldn't figure this stuff out six months later. I finally had my old agent take the policy over again due to the frustration with not being able to even get an answer out of these people. A week after the old guy took over again, everything was straightened out. Maybe my old agent (also State Farm) was just the best ever, but it sure doesn't seem to take much to be better than this guy. Too bad I can't give no stars.

Rich runs a very effecient office. His staff is very helpful and curtious. I would highly recommend…read morethem.

Nearly my entire life I have had nothing but bad experiences with insurance companies, and…read moreinsurance agents, and they were especially ruthless at the collision bodyshop I worked at for over 5 years. This all changed last week through one man, my insurance agent. This one experience helped me open my eyes and see that you truly cannot paint everyone with the same paint brush, not even insurance agents. My family had been without electricity in half of our house for roughly 4-5 days. My fears were that this was due to possible roof damage, which ofcourse would had been one hell of a headache to deal with in all, but then I contacted my insurance agent - Craig Straube. This man could had been more concerned about his wallet, or he could have chosen to force me to jump through some kind of hoops to get any assistance, but that all was the furthest from his mind. He actually, ACTUALLY gave a damn about my family, and I am not exaggerating! Craig told me that before I even attempt to contact an electrician to try tripping the inside electrical panel, and even gave me the instructions to do so. Once I flipped those switches the electicity came back on in my entire house!!! I was in absolute relief, and jumping up and down in full excitement!! I thank God for guiding me to contact Craig, and all Craig got out of this is a great review. But this review is nothing compared to what he did for my family, and the hassle and money he saved me I just cannot fully express in words my deep appreciation. Thank you! Thank you! Thank you, and God bless you and your family Craig!

I cannot recommend Craig Strube and his incredible team highly enough! Over the years, they have…read moresupported me through every part of my growing insurance needs, which covers home, business, umbrella, and auto. My property is unique and complex to insure, yet Craig has always delivered. He finds solutions where others cannot and manages every detail of my coverage with impeccable care. Most recently, I expanded my policies to include additional vehicles and added a driver. Once again the process was seamless. The team is consistently responsive, knowledgeable, and thoughtful. As the years pass, Craig Strube's Farmers Agency continues to be a trusted partner who looks out for me and for our community. If you want an insurance team who goes above and beyond every single day, reach out to this agency!

I have maintained insurance with State Farm for many years, and I appreciate the incredible…read morecustomer service provided by Corrine Howard and Bob Jennings. They are helpful, attentive, and responsive, and they make me feel like part of the family! I recently had to file a claim, and I am thankful for having such a helpful and efficient team to work with!

I was very impressed and pleased with this company. I sent out a Yelp request for renter insurance…read morequotes and was contacted almost immediately. Sylvia called me and, a few questions later I had a quote I was very happy with. The paperwork was completed and emailed to me within 20-30 minutes. One of the best customer service experiences I have had in a long time. 5 stars!

This group has been very easy to work with. I've had questions and requests throughout the past…read morecouple of years using this agency and I always get a fast response via email. They have found me the least expensive auto insurance plans with ease and most recently helped me with an issue via email during the covid crisis. Isla and Laurie have been especially helpful. I'd highly recommend them!

From the owner: Lakecountry Insurance Agency is a family owned and operated agency located in the heart of the Lake…read moreTravis area. As an Independent Insurance Agency, we are afforded the flexibility to meet your insurance needs because we have access to many top-rated companies. We pride ourselves upon our excellent service and great rates.

We've been with Mark Smith and State Farm for over 30yrs. We have all our cars, properties, and…read moreliability coverage with Mark. We've had a few claims over the years and Mark/SF have been great to quickly review and provide help and adjustments. I higher recommend Mark.

From the owner: The last thing you want to hear is: You should have been here yesterday, the fishing was great!…read moreInsurance is like that, a bad feeling that you didn't know something at the right time. I want to learn your story so that what is important to you is covered with proper insurance. Not everyone needs Rental Car coverage, but, some do. Not everyone needs an Umbrella policy, but, some do. I look forward to visiting and learning what is important to you. License #: TX-1575878