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    Brian Bragassa, DMD MS

    5.0 (1 review)
    Closed 9:00 am - 1:00 pm

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    1 year ago

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    Great Expressions Dental Centers - Peachtree  City

    Great Expressions Dental Centers - Peachtree City

    1.8
    (33 reviews)
    0.2 mi

    Awful. 1 star is beyond generous. Scheduled a 3pm cleaning on a Wednesday at which they did a ton…read moreof X-Rays, then told me that they couldn't fit my cleaning in today because their hygienist was busy (they actually all just wanted to get off work early, I heard them speaking about this). They rescheduled me for Friday morning at 9:30. They never sent the confirmation text or email like they said they would, so I ended up taking more time out of my workday to call and confirm my appointment. I show up at 9:15 (15 minutes prior, as they recommend) and they seat me in a room at 9:35. I then sit there for 45 minutes waiting for the hygienist or at least someone to come and tell me that they were running behind. Nothing. I waited 5 more minutes (50 total) and then I got up and left. Won't be going back and will recommend that others never go in the first place.

    HORRIBLE EXPERIENCE!!!!!!!! This place doesn't even EARN even a star, but I had to selected the…read morelowest there was. After my first visit and 20+ X-rays later, I scheduled a cleaning since it was a part of my insurance plan. Arrived there expecting to pay my $50 deductible and when I was given the paper work to sign, I noticed that there was an ADDITIONAL fee of $132 more dollars ON TOP of my deductible. I asked the lady why there was a charge since this was included with my Anthem insurance. She said "Well, to have your cleaning, you HAVE to have these additional things in ORDER for her to do your cleaning." I explained that two cleanings are covered a year but she cut me off saying "These are the things that's highly recommended for the hygienist to do the cleaning." So I said that I didn't need what was recommended, I just want a regular cleaning that's apart of my plan." She said "She can't do that." Like....WTH!! I told the lady in the front office that this was very unprofessional and that they should've communicated this PRIOR to my making an appointment. Or at the least, BEFORE I made the trip and wasted time out of my day!! In closing.....there's a hard REASON this company is at the BOTTOM of the referral lists. Sad. Just so sad. They really should be ashamed of themselves knowing how they are conducting business this way. Talk about hard up for money and trying to squeeze every little penny out of someone. She asked if I wanted to reschedule. Needless to say, I walked out!

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    Great Expressions Dental Centers - Peachtree  City

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    Davenport David R,DMD,Ms

    Davenport David R,DMD,Ms

    3.4
    (5 reviews)
    0.2 mi

    I am beyond grateful to have found this practice! Dr. Davenport and the entire staff was amazing &…read morecouldn't have been more kind and patient. They made me feel very comfortable and treatment was thoroughly explained. I highly recommend!

    The Staff and hygienists are professional and amazing. Dr. Davenport's patient care was dismissive…read moreand not, after the procedure I had to be seen by my dentist after being dismissed by Dr. Davenport. Then at my follow up I addressed my concerns and what my dentist saw and treated in their follow-up care that Davenport dismissed. I developed a lisp after a deep scaling and after a week of it not improving is when I called and his reply was it had nothing to do with him, the lisp I got the day of my scaling and that had lasted. Come to find out the majority of my mouth and tongue still did not have feeling a week after and my dentist Prescribed a steroid pack for inflammation that helped a lot. However explaining the details of the events to Davenport was not received well, he apologized said I seemed angry and if I was angry maybe he should no longer see me. Well, I was not angry until then it felt once again dismissed and not validated. A simple I'm sorry I want to make sure in the future if there are complications we have better communication and we will see you. So I left in tears and my gums were not rechecked and poor patient care continued. I'm sure if you don't have complications you will get great care but if there is an issue his ego will stop you from being heard and have the proper patient care, he was quick to blame staff for not communicating what he really said, I believe the staff listed and cared and I do believe they told me what he said it was not a miscommunication, he just did not want to take ownership.

    Brian Bragassa, DMD MS - orthodontists - Updated August 2026

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