Excellent service! I called Monday afternoon to see if someone could come out in the next four days…read more(guests staying for the weekend) to fix a moaning toilet, a leaky shower, a low-pressure shower, and a maintenance check on a water heater. After calling several other companies--Cary Plumbing, Waite Plumbing (who never answered or returned my call), Michael and Sons, etc.-- Bizzy Bee was the only one able to come that week, and although it may have just been luck, the scheduler said there was a cancellation and the very next day just opened up. The interaction was quick and easy; the only slight snag I might have is that Bizzy Bee works on an inspection fee (was $60 for me) first and does not give out estimates over the phone. This is understandable, because who knows what mess a plumber will be walking into, and, if we're all being honest, if we're calling a plumber to fix the issue, we're not as knowledgeable about the issue as we would like to think. It is a bit problematic if you take a day off work and the job ends up being bigger than expected (or parts need to be ordered), but I rather get the issue fixed correctly and have an accurate price quote after it has been looked at. The plumber who came out was Kenny Hoggs, and he is awesome! After a discussion of the issues and some inspection, Kenny went back to his truck to negotiate price with a supervisor. He came back and was upfront about how long it would take and what parts he would use. I have the benefit of having a father (lives across the country from me) who has been a plumber since he was 16; I, sadly, did not follow in his footsteps (the trades are booming, people!), and only picked up some basic skills. Yes, if I had the tools and the time, could I probably fumble around for several days and fix my issues while watching poorly lit YouTube videos? Maybe. Would some of it leak and potentially cause thousands of dollars of damage? Likely. I ran all the issues past my Dad and he let me know the price range I could expect for what I needed. Bizzy Bee came just under the average he suggested; as an expert in another field, I think the reviews discussing the expense of plumbing services need to remember that you are paying for expertise from a licensed plumber--not just the services being provided. Would you take the cheapest surgeon available for an important procedure? Kenny fixed all of my issues in three hours, was informative and open to any and all questions, and did not try to sell me anything I didn't need. I can easily say it was one of the best interactions I have had with a service provider. As long as Kenny is around, I will 100% take all of my plumbing needs to Bizzy Bee. Highly Recommended.

Arrogant, condescending, dismissive, presumptuou...describes the response we received from the…read morePresident of Bizzy Bee plumbing. His contemptuous reply was much more troublesome than the fact that he refused to believe our photos and documented facts. We didn't call Bizzy Bee because we assumed that the mold inducing leak was not from the new toilet they installed just months before. We called Triangle Home Repair who noticed...after they had assessed the source of the leak, noticed that when the toilet was flushed, a new batch of water would emerge. Once it was reinstalled with proper wax ring...the problem was solved...after $1500 worth of repairs to damage. Mr President talked down to us as if we are stupid or liars, which I found inexcusable. Beware.

Had an issue on a Sunday and was able to speak to a real person. On Monday AM the issue was fixed…read more Great Service!

I had a serious plumbing issue on a Sunday and your company came first thing Monday morning and…read morefixed the problem

James Coats is the most reliable and professional plumber I've ever have do work at my home. Always…read moreon time and delivers in a timely fashion. I would recommend his company over anyone. Dennis K./Clayton NC

I live out of state and have a rental in NC. The company was…read moreeasy to work with, reasonable With costs and I will be doing business with them again when needed.

Legacy Plumbing has been our go-to provider for years now…read more This wee, we contacted Legacy when it appeared that our water pressure had suddenly increased. At the same time, possibly as a result, we suddenly had a leaking toilet. Corey and Tony responded. Our water pressure psi was 90, far too high. Corey replaced the valve regulating pressure, bringing it down to 60 psi, while Tony fixed the leaking toilet. They did a great job, and I would recommend Legacy Plumbing to anyone needing service at a reasonable price. Joe W., Cary

This is our second time using Legacy plumbing, and there is a reason for it. Originally, our…read moreneighbor recommended them to us for a minor repair job. This time it was to replace our water heater - their tech Corey was really good, professional, and kind. They responded quickly for Corey to come out and give a quote and then a couple of days to do the job. We seriously couldn't have asked for a better experience all the way around. Highly recommended.

Service call for A/C not working last night - my time window today from 12:00-4:00 PM. It's 7:20…read moreand still no tech nor a call. Same thing happened last time about 9 months ago. Worst service record ever. Not recommended

Had a guy come out in August to give me a quote to completely replace the AC and furnace on my 2nd…read morefloor. He did his thing, we had a chat, seemed like a nice guy, said he couldn't give me a quote immediately as his laptop was dead. Fair enough. Told me to expect it either over the weekend or on the Monday. No quote was forthcoming. I followed up 3 times over the next few weeks to try and get the quote. Finally, to give one last opportunity before I wrote a review, I called 2 weeks ago and was told the technician would call me back that day. Not surprisingly I heard nothing. I can only assume that the tech is assuming this job isn't worth his time as he'll make more elsewhere. Really wanted it to work out with these guys. I know a couple of guys who know the owner/manager and they have alot of good things to say about him. Unfortunately I can't even get a quote.

This is the second time NC Green Plumbing and Rooter have come to my rescue. The first time was…read morefor a broken pipe, the second time was for needing to have a new well pump and wire. Both times Justin was friendly, efficient, and very professional with communication. Both times, he went above and beyond -- especially with the well pump issue. Tropical Storm Ophelia didn't stop Justin and his assistant from restoring water to my home in a timely manner. They completed the job in pouring rain and gusty winds, and remained professional and cheerful throughout the process. I am so grateful to them for their service! Whenever I have plumbing problems, NC Green Plumbing & Rooter is my go to.

Don't use this plumber. "Bait-and-Switch" type of company. The owner will give you price for the…read morework then bill you for other items he looked at and diagnosed without providing a price, leaving you thinking it's part of the price given. He will then demand payment and if you don't agree to pay the "Bait-and-Switch" price, he will trespass onto your property and take parts off....Very unethical and should be out of business!!!!!!

These guys were great. During the last 2 years of a home remodel I have worked with various…read morecontractors and companies and I am very impressed with New Light! I wish I had found them earlier. They exceeded my expectations. They installed my tankless water heater, coordinated the permits and inspection, and worked with us to get the gas company out all in one day! Their customer service was amazing- they picked up the phone everytime I called and even reached out to me to help me do what I needed to do on my end. I cannot recommend them more highly. These are my go-to guys for future needs.

I use New Light to wire a grinder pump that was plugged in backwards and burned the motor out…read morewithin 7 months. After contacting the owner he said that he will not be covering full replacement because his ex-employee won't send him pictures showing it installed wrong. I was all but told "unless he proves it was installed wrong, you are on your own". It honestly makes me wonder why this employee is no longer there. This company was the last company for ANYTHING out to this house. After calling him and telling him what was going on, he said he would go take a look at it to see what's going on. He pulled in the driveway and left without ever getting out of his vehicle then called me and told me that he looked at it. It was a blatant lie. I have used them before for small jobs but I will never contact them again. Bad business. Owner is pompous. Honesty is lacking.

Untrustworthy. Will overcharge you and then ghost you after job is complete if need a recall. Very…read moresloppy job clean up. Had to pay landscaper to complete job repairs after being ghosted. Installed two risers plus charged me an additional $400 to put in a brush filter that costs $40 to $50 and only required 5 seconds to install. I do not recommend.

They had great communication, came out quickly, did very good work. We were referred to them by a…read moreseptic contractor who we've used for a while and saved our bacon when we had a dead pump.