Went into this Verizon with hopes of switching from another phone service and buying 2 new phones,…read morebut the manager Doug did not even want to get up from his seat to assist us. When he finally did acknowledge us it was in such a rude manner that it made us leave. Verizon just lost 2 new customers thanks to a horrible manager.

I had to go to this store today to pick up a new phone. It was the MOST disappointing customer…read moreservice experience I have ever encountered. As a prior Verizon Business employee everything I learned about customer satisfaction ended there at the Corporate Verizon Store. Our motto used to be " we will do whatever we can to retain good customers", if I had not just purchased a new expensive phone I would have selected to go to a less reputable company. But, the question remains...is Verizon the better Company? No! No they aren't- not after my customer interfacing experience today. The customer service I received on April 24, 2024 around 11:30 a.m. everyone employed there should be Re- TRAINED or let go!!! It matters not that I am of a certain age over 60, and had problems transferring my data from my old phone to the new EXPENSIVE one, the " Verizon employees" were more than rude, not willing to assist and completely shut me out. After sitting there totally lost, I left. Did they even notice this senior was frustrated and left the building? I got in my car and felt completely confused and helpless... Verizon Corporate office in Garner- yall are totally useless, rude, full of pride and have no home training. What goes around comes around. Vengeance is mine saith The Lord. Shame!

This guy is amazing at what he does. I've never seen someone fix my iPad so quickly and…read moreefficiently. He was able to hold a decent conversation while repairing the iPad. His pricing is lower than most but higher than the cheapest. But I'm willing to pay extra to guarantee an actual apple replacement screen and for the lifetime warranty thing that he does. I've tried icracked before with a related repair after hearing some mediocre reviews and honestly they have a ehh (2.5-3 stars) program but the people or "technicians" are horrible. I'm not sure how they passed through their program. He also does a little follow up just to make sure everything is good and asked if I could write a review if I felt that his work was decent and if I wanted to write the review. Well I'm saying, GO TO THIS GUY! He will not let you down I promise!

Wonderful staff, extremely friendly. Handled queue perfectly by being courteous and attentive. Trey…read morewas extremely helpful as well. Atmosphere was wonderful!

Don't waste your time here if you have involved issues with your T-Mobile service…read more I came in to do a SIM replacement for my Sony Xperia XA2 Ultra and initially the service was spotty. The rep pulled up their tablet and told me my device wasn't compatible and vaguely cited their merger with Sprint even though I've been with them for years and the merger happened 2 years ago. He then calls over the shift lead to explain it to me after I asked them to elaborate on why I'm not getting 4G service even though they didn't phase that out. She proceeds to get a huge attitude and starts fidgeting profusely and cuts me off on two occasions as I'm slowly and politely trying to ask questions about this. After I cut through her evasions a few times she tells me "I'm not gonna go around with you about this" and also informs me that calling customer service would be a waste of time, because she's "been working here for 8 years and knows they would just say the same thing she's saying." People come into stores to get help from human beings. I came in today and had two people essentially repeat text off of a tablet in an increasingly confrontational fashion while blatantly stonewalling me about getting any sort of human help. They were extremely rude about the situation and even if they were technically correct they had no place to be such gigantic assholes to me about it. And the worst part? My phone started working after 3 minutes while I sat in the car thinking about how to write this review. It runs on LTE flawlessly even right now. The reps had no clue what they were talking about on top of acting like utter demons. Considering this lady has worked here for 8 years and behaves this way I seriously doubt there will be any consequences for things like this. Just go somewhere else or go online if you can help it. Dave yourself the trouble and don't deal with this two-bit crew.

reliability and Brian go hand in hand. would absolutely give more than 5 stars if possible! he is…read morethe best hands down for any smart tech solution in your home. he shows up. as promised. does the work. is thorough. personable. kind. smart. would always reach out to him whenever we need any tech solutions for our home!

Brian was extremely professional and his work was unbelievable. I would highly recommend him for…read moreall of your internet needs. I will be calling him in the future for sure if I run into any difficulties.

Cannot say enough about the excellent experience we had with Synergy. The owners, Michelle and…read moreAaron, helped bring incredible audio/sound to our home. They helped us articulate our needs, make a plan with the options that were best for our family and home, and their team was incredible when it came to installation: detail oriented, respectful of our space and patient in teaching us how to use everything. We now how incredible sound/music in our indoor and outdoor living spaces. A+++ all around.

Great service and quality of work!! They are very responsive. Clear communication and expectations…read more Great job!

Steve from creative wiring started a job and never finished the job or called us back. We tried to…read morecall him many times and he never returned our calls or came back to finish the job. We attempted to hire someone else to finish the job but no one would touch the work. We paid double to complete the job because we had to start over. This also put us behind schedule with other contractors during our construction phase. He was also halfway into completing the job. We were building a multi million dollar home at the time. We had no issues with all the contractors we hired to do work.

I'd agree with Josie, if you are thinking installing a home theater, home security system, sound…read moresystem or intercom system, I can't recommend Creative Wiring Solutions. While doing a home remodel Steve was there to bid the project and collect a substantial up-front check for the hardware. And after a few missed appointments he even showed up and did about 90% of the work. Of course, he collected a check for the balance and promised to be back with the few final items to complete the job leaving somewhat of a hot tangled cable mess hanging in the closet. And after six months and a dozen missed appointments (and family matters and illnesses and every other excuse imaginable) it still all hangs there in the closet waiting for completion. As Josie said, Steve will be there for the initial install and to collect your check but is horrible for service issues. They seldom answer their phone, and if you are lucky enough to get them to commit to an "appointment", be prepared for them not to show up. Follow up Report: After writing this negative review and receiving a call from Steve's wife (business manager for Creative Wiring Solutions) he promptly set an appointment to finish the work he started. He actually showed up on-time for the appointment he set and completed the work well.  Steve is a kind guy with strong attention to detail in his work. After this experience, I realized it was not his carelessness that dragged a simple job into a 6 month mess, but his massively in-demand services. He's completely over-scheduled and overextended without help. At the end of the day, I appreciate Steve's willingness to take responsibility for what happened and his desire to make it right. However, I don't think that writing a negative Yelp review to precipitate a response should have been required. Hated doing it, but at least my house is done now and I'm glad to post an updated review.

Chris was awesome. Came over and replaced my old Dish with a new Antenna. I'm scanning 65+ channels…read moreand no cable bills.

Purchased a brand new Channel Master CM-4228HD antenna to go into my attic. Was not getting very…read moregood reception. Several channels, including 11-1 and 17-1 would not come in clearly. So I found Cyber Dish online and gave them a call to come out and troubleshoot the problem. Chris came out, charged me $200, added an amplifier and moved the antenna around a bit in my attic (didn't actually mount the antenna, just laid it down against something, so it was pointing the desired direction). The signal strength seemed to be good on all of the channels, so I let him go. Then, just a couple of hours later, I started losing several of the channels again. It's arguably worse now than it was. This is all very intermittent. Sometimes they all come in clear, sometimes several go out. And of course, it's worse with the weather is bad. I also see that there is foil backed plywood all through the attic, and everything I read says that this is a huge blocker of digital signals. I reached back out to CyberDish, indicating that i was still seeing reception issues and voiced my concern about the foil backed plywood in the attic. I called Chris today and voiced my concerns. He gave me several things to try to troubleshoot the problem. All good things to try, but all along I'm thinking why after paying $200 is it my responsibility to troubleshoot this stuff. When I brought this point up on the call, that's when things went South. Instead of Chris just offering to come back out and make this right, it just turned into an argument. At one point, he said that it was working when he left. Seriously? He also said that the antenna could be faulty, as if to say that's not his responsibility. And let's see, he said that he's never had this issue with anyone else. OK, what's the point? I'll be happy to give Chris/CyberDish one more chance to make this right, and once this is working as it should, I'll be happy to alter my review. But as it stands, I cannot be more dissatisfied with not only the service, but also the follow-up.