First of all, we were disappointed not to have 3 two-wheelers that we initially signed up for and…read morepaid for. We had driven this trail in the past. We preferred 2 seats over 4 seats. Then, we hear that one of the safety doors on the passenger side is not there, as it was jammed and had to be removed. We asked for a replacement unit, and we got a response back from your guide/receptionist: "This is all we got, and it's fine." It's a serious breach of safety. With some hesitation, we started trailing for 10-15 minutes, and at the first pit stop (at the obstacle course building), we were told that the right passenger tire is "flat." We requested your team to replace the tire, as it's not safe for us to ride with a flat tire. Response we got from your guides: "We don't have replacement tires." "We don't have replacement units." They recommended we ride with a flat tire (have evidence to prove) as the company doesn't have a backup unit and we were in the middle of the trail, and it's ok for the company if any damages incur directly or indirectly from the flat tire. After riding for a short time, the right side axle/tire got damaged from the traction created from the right side rear tire being flat. We were so disappointed that we had to share a ride with 2 units when we paid for 3 units in the middle of the course. From the start, we never went off trail or beyond tracks and followed rules and instructions from the beginning. A few days later, we got a bill for $1100 for repairs. No official receipt of repairs, just an email with 3 lines stating we will charge your credit card the above-mentioned amount. This is a whole rip-off company, with poorly maintained ATVs and a lack of professional support and risking your life. It will also charge you money for there defective equipment.

Was looking for a fun adventure to go on with my niece while in the area and this place came up…read moreafter a quick google search. When I called to schedule the time the staff didn't seem super enthused that we wanted to come early but the process to get scheduled was quick and painless. We arrived (cell service is spotty in the area so have maps downloaded) to a very eerie gate that seemed to be on a sensor and opened when we pulled up. After going down a long windy road and parking on a dirt patch we arrived at check in. Process was quick and painless, the young adults that were there were still waking up for the day so now I see why they were hoping we wanted to come later in the day. We chose to do the ropes course so we got suited up and headed up to the course. There were a few lanes on the course closed but otherwise it was a great morning activity for me and my niece. If your in the area head over, the guide was great and the course was worth it!

We had a great time as a family driving a side by side for 2 hours. I needed something to keep my…read moreteenage son busy on vacation and he had an amazing time and ended up muddy. I did all the driving and had no trouble even though it was my first time. It was worth every penny and I would totally do it again!

Fun, fun trip. We got to drive a jeep in New River National Park and another State Park. We went…read moreon roads that you could not go on in a car. Saw beautiful views. Drove through some tricky places (but not too tricky). Our guide was fun. Loved the experience.

This place is pretty cool. Easy trails, decently complicated trails, they have places for…read moreeveryone. Pretty well kept, litter is NOT an issue here. Staff is nice. Lots of hours of trails. Only thing kind of annoying is the paper bracelets they give at check-in. Only place I have been where they actually make you wear it- and seem to check.

I am an avid geocacher. One of my current goals is to find the oldest active geocache in each…read morestate. During this leg we tackled 6 states. West Virginia was the last during this trip. We were closely monitoring the weather and had a reservation for Friday. The weather did not appear to be in our favor so we contacted Amber. She was such a doll! She agreed that Thursday would be our best option and since she had availability she rescheduled us. We arrived at 8am and after a safety brief, she provided a highlighted map of where we needed to go. It took us about 5 hours to complete our mission, so much fun. The ATVs were in good working order and the helmets fit just fine. I highly recommend Amber and BAC! P.S. if you are a geocacher, CALL! Don't book online.

These guys are over the top with customer service. We had trouble with a personal utv, and they…read morecame and helped us with it, and made sure that we got back safely. And in addition, they are all about making sure we're having a good time. If we do the hatfield and mccoy trails again, we will surely rent any extra vehicles from them. Jess was able to be a guide for us and she did a spectacular job and made sure that the our kids and nine grandkids had a great time.

Boy did we just have the best sandwiches! Went to help a family member out and decided ro stop…read moreAdventure Pro Outdoors - Hocking Hills Ohio for lunch, so glad we did. Definitely planning our summer and adventures. They rent sling shots, rafting trips, cabins, side by side fun. Look them up and figure out your summer adventures. Can't wait We had the Rueben sandwich and Turkey club, both excellent. Employees were welcoming and southern hospitality friendly. Highly recommend.

A fun and unique ATV ride. The staff was friendly and took their time telling you how to drive…read moremaking sure you are staying safe. The trail looks scary but it's super fun and if you are a passenger watch out the trees like to fight you.

If I could give zero I would we booked a tour for 9 of us for $1400 and nobody even showed up to do…read moreour tour worst company ever we called over 10 times to try and get a hold of them and nobody answered nobody should do this tour worst ever

Had a blast on our trip with MTOA! Our guide Jordan was super cool. Thanks for an awesome time!read more

My husband and I stayed here for Valentine's Day and it was wonderful! We had a wonderful dinner…read moreand enjoyed playing pool! The food was amazing and the cabin was so nice and clean! If you are looking for a weekend getaway this is the place! The staff is also great.

We loved this place. It was very relaxing and very clean. When we arrived, joe and the young…read morelady made us feel so welcomed and was so very accommodating. He invited us up for a home cooked meal and his little store had everything we needed. We will be back with the whole family next time. The dogs loved it there also Tonya Derr. Troy Ohio