BUYER BEWARE - Beautiful apartments, great amenities, and you will be treated like cattle. Also…read morewatch out for utility prices - $500 / month. My family and I have been staying at Legacy Rochester apartments for about a year. Their sales pitch is great - brand new apartments, state of the art facilities including gym, swimming pool, dog spa, etc. The place is beautiful and the apartments are great, with brand new amenities, I can't deny that. But the experience was very poor overall. You are dealing with a HUGE corporation, and they don't care about you. Their contracts are ironclad, and there is no empathy or anything else. During their sales pitch, they did promise verbally that the swimming pool would be ready "by the end of the Summer". A year and counting, the swimming pool has not been delivered. We moved in, there were no mailboxes - we were directed to go direct to the post office, which is the absolute worst experience, their service is atrocious. The leasing office just kept telling us "this is with USPS, there is nothing we can do". Not really putting the extra effort here. We moved in July 2024, mailboxes were finally installed in February, a full 7 months after we moved in. No pool for a full year, no mail for 7 months, zero concession. Please read all the fine print in their contract. There is a 60 day move out clause. They sent me the renewal paperwork but I had to read the attached document's fine print to be reminded of that... The day before Memorial day they sent me a final notice stating that if I did not give them notice on that same day, I would be responsible for additional rent. I was on vacation for 4 days so I missed that too. I ended up giving them 54 day notice, but they will absolutely not budge, and will be charging me for 6 extra days. Talk about empathy and customer experience. Given the price of the apartment, that will probably be around $700. No pool for a full year, no mail for 7 months, but they are still sticking to their contractual fine print to nail you every possible way. Just watch out, it's really a process and a lot of paperwork. Also note that depending on the unit you got, you might be getting a pretty nice surprise when getting the utility bills. I got a 3 bedroom approx. 1,300 sqft apartment. DTE for electricy it running around $150 - $200 / month in Summer / Fall, but here are the Winter bills: $257 (December); $407 (January); $561 (February); $538 (March). Absolutely ridiculous, I feel like we are heating / cooling the entire building. As great as the facilities look, I really don't recommend this place. Once you are in, you are dealing with the big company and they don't really care about people, stick to the contract and certainly not go out of their way to make you feel all warm and fuzzy.

Beautiful community, staff is awesome and very helpful…read more My move-in was smooth and the apartment was ready with no issues.

I had a good experience at this apartment complex. The staff specially Debbie was very helpful with…read moremy move by asking all the questions I had while reviewing the lease form agreement. She was also very kind and caring with ensuring delivery of packages (no matter the size) is delivered to the correct location. Overall, a positive experience for me.

After the first building in 2021, everything went to crap and they don't enforce the no smoking…read morerules. If you do not smoke , you will suffer and it's a crap shoot if you will get a decent apartment, don't let the beauty and cool look of these building fool you....they are nightmares!

Rudest receptionist ever and not even efficient. Don't rent here if you want anything done in under…read moretwo hours or don't want to be treated like dirt under someone's shoe.

Timberlea Village Apartments have some pretty good things going for them. First of which they are…read morelocated in a great location. Resting just behind Rochester High School's football field there is not too much traffic except on schooldays at 7:30AM and 2:30PM. Also, there are many conveniences in the immediate vicinity. Within less than a 5 minute drive you have pizza, sushi, Chinese/Italian/American dining, Blockbuster, Rite Aid, Walgreens, CVS. 10 minutes will get you to Target, Meijer, Best Buy, Oakland University, downtown Rochester, and a couple of gyms. Not to mention you are so close to the Detroit concert/sports venues...I have had so many people crash at my pad after such an event. Another great thing is the service. The management has always been almost painfully nice to my fiancee and myself in our time there so far. They allowed us to carry over our security deposit to our new apartment (when we upgraded to a double) and have looked the other way on some of the would-be damages that we were expecting to see deducted from our deposit. For those concerned with aestetics, they keep the grounds and public areas of the buildings tidy and clean. Also, I have made only one maintenance call in 1.5 years but it was made at 5PM one night, and the issue was fixed the next day before 9AM. Pretty damn good turnaround time, I don't care what industry you are in. The apartments are air conditioned and spacious. Square footage and layout varies based on your budget, but they usually have a good selection of rooms to pick from. They allow you to do whatever you want to your apartment so long as you either put them back to the way they were, or pay them to do so (like if you replace the carpet orput a hole in the wall or something like that). Also, if you live there for a year or more they will repaint your walls for free (since they pretty much have to do that anyway). As for utilities, they are pretty standard. You get water price included in your rent. You pay for electricity and gas which given the relative size to a house is not that much. Insulation seems to be good so you won't really be losing much money through the windows. There is Comcast cable TV/Internet available, though you can also get ATT DSL/Telephone service as well. One of the things that is not-so-great is the price. They have pretty attractive 1-year promo contracts but after that. the market price can be a bit painful. Keep in mind that Rochester Hills is not a cheap place to live though and the prices reflect this. Naturally, utility costs will add to this as well. Also, the apartments all have a single washing machine and dryer to serve 8 apartment rooms (singles and doubles). This can have you fighting for the right to wash your clothes sometimes. They are also coin-op so expect to spend more money there too. Finally, this place is really quiet for the most part. There are a good deal of seniors here so if you play any instruments or are looking for a more college-dorm type of experience you might not get that here. Naturally your mileage may vary depending on who your immediate tennants are. As you can see based on my rating, the good far outweighs the bad. As a recent college grad just starting a carreer in the area, I couldn't be happier with my living situation.

i've lived here for closer to two years the management and maintenance staff are amazing very…read morerespectful personable and just make you feel very comfortable which is hard to do in an apartment complex

I tell you this now do not move in this apartment complex shamika and Debbie are two of the worst…read morepeople that you can come in contact with they will fool you with their smile and big eyes to get you in there after they have you trapped with a signature you are just a number that they collect once a month it's filthy over there they have bugs the dumpsters are always filled to the brim with garbage there is no installation you will hear everything and I mean everything that goes on in your neighbor's apartment if you complain about your neighbors being too loud they will tell you it's your problem they will not do anything about it if you don't want to get fleas don't dance with Cherokee Hill Apartments

What's Really Happening at The Preserves?…read more I've lived here for years, and I've reached my breaking point--not just because of what's happened to me personally, but because of what so many other tenants have quietly shared with me. Tenants are leaving. Not just because of minor issues--but because of Cathy, the property manager, who many are now calling "Daddy's Girl Cathy." Why? Because she's the owner's daughter and seemingly protected no matter what. Multiple neighbors have said she's the reason they're packing up and moving out. I've seen eviction notices taped to front doors in what feels more like public humiliation than management. If it's something important, why not put it at the garage keypad like they do with other notices or mail it to them as they do everything else? Meanwhile, grills are still out today that have been out for months with no consequences. Garage screens and front door screens are still up--again, no consequences. But when I bring things up or try to protect my family, I'm the problem? Cars have sat parked illegally for months without green tags, yet a vehicle left out for a single day gets a violation, even the same people park on the street daily. Make it make sense. There are so many empty units now--and tenants are STILL moving out. One neighbor dealt with a disgusting millipede infestation that never got resolved. Others are just fed up. I've got photos. I've got documentation. And I'm not afraid to speak up and I will continue to do this until I move out the end of the month. We deserve better than this. Fairness. Respect. Accountability. That's not what's happening here--and I'm not the only one who sees it.

I have rented at the Preserves on 2 occasions. Both times were good experiences and we only moved…read moreto purchase a house and secondly a condo. Unfortunately, the condo isn't working for us- not enough space and we would rather rent. I'm hoping to sell the condo soon and move back to the Preserves. Rent is reasonable for what you get. I love the grounds and wildlife in my backyard too.

Perfect place to live. I lived there for 5 years before…read moremoving away for work. Rent is reasonable. The apartments are spacious and have all the modern equipment, especially the washer and dryer. There is ample storage space. In 5 years i lived there,i never ran out of storage space. The manager ken is a wonderful person. Anything broken, needs repair and replacement will be taken care of within a few hours. There is a lot of space around the apartments to walk around. The gym and the pool are clean and well maintained. Trash is always removed on time. Staff is very friendly and never shies away from helping one out. I would seriously recommend this place to anyone who is looking for an apartment near Oakland university or Chrysler headquarters.

The building is old and need of repair. Poorly managed and run on a shoe string. The roof leaks…read moreconstantly and they patch the roof like a whack a mole game. Money from large donations were put into sprucing up the common areas to attract new tenants. You are offered an inadequate continental breakfast 5 mornings a week. My loved one has been eating the same oatmeal and a half a bagel for years. There is a charge for eggs or pancakes. You also receive only 2 free dinners a month offered Monday through Thursday only. Kitchen help and food is from a Kosher Catering off sight service. My loved one has experienced abusive treatment by one of their servers twice. It was reported and this server remains employed. Food is very expensive and hit or miss. For what they charge you can do much much better elsewhere.

My daughter and I lived in Stoney Creek Village for I think 8 years ? The apartments are very…read morespacious, the area is clean, quiet, and beautiful with a nature setting. Never had any serious maintenance issues in the entire time we lived there. Love that we had assigned parking in the covered parking (1) saved me many snow days. Water, and trash included was also nice. Rent was easy to pay online. Nicole is the manager and has always extended her hospitality to make everyone feel at home. The guys in maintenance are beyond outstanding people and workers. I regretted having to leave my favorite place, great neighbors, great view. But, had family issues that prevented me from keeping my little piece of joy I had living at Stoney Creek Village. The area is close to Stoney creek, and trials, tons of shopping, and dining close by. Great area.

I love it here! I moved back from Tennessee And Nichole is a rock star!!…read moreEverything was so seamless! If I had a problem there were all over it. The maintenance guys are just awesome! I don't know why someone said the interacts in person were awful and lies! They must not be a happy person anyway. I don't understand why the complaints. again maybe they are just not happy or don't have any patience. Community living is not always perfect but you have to have patience and let Office know. Do your part! Anyway! I love it here! Now I know why they ALWAYS have a waiting list!