I don't recommend doing business with Keven Kerns at Kerns Auto in Chelsea. My bother-in-law…read morepurchased a used car 5 days before he had serious stoke, he's still in the hospital, so we called Keven and he said yes he would buy back the car and when my nephew brought the car back, Keven wanted to buy the car back for $1500 less then the $5000 price tag on his invoice. Really?? making money on a stroke victim. Great business practices. So if anyone needs a used car we will be happy to sell it. Headed for Market Place - I was not going to let him rob the family of $1500.

When our 1986 Honda Accord (my wife is the original owner) needed a water pump replacement. I could…read morenot get it done myself due to a rusty and badly seized bolt holding the water pump-alternator bracket. I called almost every auto repair shop in Chelsea, Dexter, and even Ann Arbor area but nobody was willing to touch this 37 year old car. Then I called Jeff who was willing to take a look. I got the car towed to the shop and John got the seized nut out, remove the bracket and replaced the water pump. The cooling system was refilled and tested for no leak. I was very impressed by the professionalism and excellent service. I know now where I can get our collectable Honda serviced when I cannot do it myself. Thank you the excellent service team at Kern.

I really like this place. We've brought two different vehicles here now and both times were treated…read morewith respect, their pricing is fair, and they are honest. I'm so glad this place was recommended to me.

I was trying to get a slow tire leaked fixed. I had been topping off the pressure many times over…read moremonths. It was losing a pound a day in the cold weather. Express was my third try. On the first try I went to Costco with an appointment. After waiting 45 minutes, they told me they still were not ready and did not know when they would be. So I cancelled and left. Costco is famous for making people wait to excess. On the 2nd try I went to Monroe with an appointment, but they said they did not see the apointment on their system - it being a new off-shore reservation system that did not always work. We left the car. We came back in 45 minutes and they had not started. They were confused about which car was my car thinking it needed transmission cover work. I finally got them to look at the tire, and they said they could not find a leak but to come back if it keeps leaking. That was after I had already explained that I was refilling it every few days when I took it in. Communications at Monroe needs work. So on the third try I wend to Express Tire Saline with an appointment. They started on it right away. They spent no small time diagnosing the problem. It was not the tire nor the valve as I had thought. It was corrosion around the rim allowing the slow leak. They had to dunk it in soapy water and then remove the tire from the rim altogether to find this, and then they had to grind off the rim corrosion to fix it and apply a rim sealant. For $28 cost to me (staying with their phone price quoted) I think they deserve some Kudos here. The tire has not lost any air since they took care of this. I highly recommend Express Tire Saline for tire repair, and they do other work there too. :-)

This is a fantastic shop. Abraham was fast, professional, fair, and thorough. I highly recommend…read moregiving him your business. I'm always nervous about bringing my car anywhere because I usually feel taken advantage of and the real problem never gets fixed but 25 other things are found wrong. Abraham went out of his way to make me feel taken care of and like I was in great, professional hands. You can't go wrong here!

They couldn't find where my car was overheating at so they put stop…read moreLeak in it to put a bandaid on it change my thermostat quoted me 1000 over the phone and when I got to the shop it ended up being 1400 not what he said over the phone and now a month later my car is overheating again and another shop sees everything that they did and is pissed could've blew my motor just fucked up my car and money hungry . Oh and claim they changed my oil but my change oil light just came on !!

Very help had a blow out on my 5th wheel around 3:00 and they had what I needed and took care of…read moreme. In and out great job at a great price. People there do a great job with great service

Made an appointment and arrived on time only to stand in line for 20 minutes. Very frustrating as…read morethey answer all phone calls and make appointments and answer all questions from the phone calls very quickly. Even answering calls and giving prices for new tires whiles multiple customers stand in line. But once you arrive, all customer service becomes like slow motion. So what should have been a 30 minutes appointment took over two hours. This is my second time to experience this lack of customer service. I spoke with a manager who was very dismissive. I've been a customer for a long time but will be going elsewhere from now on.

In my experience, this has been a honest shop who doesn't try to talk you into things you don't…read moreneed. And they do good work in the amount of time they say it will take. It's nice to support a local small business. They really are a part of the Saline community.

Super quick and friendly service! Scheduled our tire rotation (complementary after purchase of…read moretires), and were in and out in 15 minutes! Barely enough time to get a coffee next door

Dishonest is the only word to describe this business. Took advantage of a bad situation to charge…read moremore than double what the part being replaced was worth, replaced it with a "re-manufactured" part that was bad; and refused to honor the warranty on the bad part when a mechanic I TRUSTED fixed their botched job for less than half what they had charged me for the original one. NEVER take so much as a tricycle to this shop!

I can't say enough about this place, extremely fair prices and helpful service. Thanks Anthony!read more

they weren't very responsive when i reached it to them. i got one reply and never heard from them…read moreagain.

It's our go to place for mechanic work. Tires, batteries etc. My husband Larry and I get…read moremagnificent customer service. The owner is always professional and courteous. I was apprehensive at first because we own Kia's. This place put our fears to rest. You're in and out in less than 2 hours. WE LOVE THIS PLACE!

Service tire monitor light on in my 2008 Chevy Silverado Truck. Pouring rain I pulled in at 12:01…read morethey close at noon. Doors locked but the great service these men provide they opened up and checked all 4 tires inflating to recommended values. FREE with a smile on a cold pouring rainy day after posted hours of operation. This is why I buy all my tires at Brooklyn tire. 5 star service!!

Worst experience ever I've been giving these guys thousands for two decades this morning they…read morebought me out for cars waited since 6:30 in the morning to be told they have me done by 10 after moving for cars ahead of me stay away yeah horrible experience I will find somebody else to give my thousands to