I'm glad I found Phil's! I'm new to the area and finding a good, honest mechanic is always a…read morechallenge. Phil's is exactly that. Kris was super friendly and the waiting area was nice to work in while I was waiting on my vehicle. I'm definitely taking my vehicles there going forward.

This is an updated review several weeks after I visited for service. To keep it short and sweet, my…read moreAC went out. I took it to Phil's to have it fixed. I paid about $400 for the repair on the AC initially, which didn't fix the problem. I took it back and was quoted and ADDITIONAL $1,500 to replace the compressor. (That would have made this an almost $2,000 air conditioning repair.) Industry average cost is less than half of what they quoted me. I took it to another professional and had it done for $500, where they found another issue with the AC that Phil's either never mentioned or never found. I brought up my gripe with Kris directly and was met with hostility. The shop wouldn't communicate via text or email and instead responded to my requests for explanation of costs only by phone or in person, which I assume is because Kris wanted twist words to spin the narrative. To quote him, "Don't you remember me saying x, y, z." It genuinely felt like I was being gas-lighted and manipulated into feeling "wrong" for questioning their pricing and being upset that they charged me $400 for something I didn't need. I would never send someone to Phil's Undercar after the experience I had there. I'd suggest you avoid them like COVID-19. (Which their staff didn't seem to be bothered by enough to wear masks, by the way!)

I have now used these guys for years and Kevin is the BEST! I find it funny and pointed that EVERY…read moreREVIEW is 5 *'s!! On many small tasks I have to throw money at Kevin to accept payment... SUPERIOR QUALITY SERVICE!!

DO NOT take your car to this place! They put a bad, faulty part in my car that caused my fuel gauge…read morenot to work & now my car sounds absolutely TERRIBLE! I had to take my car back to them and they accused me of bringing my car in with a bad fuel gauge to begin with. After going back and forth with the rude guy at the counter and insisting that there was NO WAY I would ever drive around town without knowing how much gas is in my car, they finally looked at my car again and realized the part they put in my car was defective and they had to replace it again. That proved I didn't bring my car in with a bad fuel gauge. No apology or anything to me. Unfortunately, after the final repair and them explaining that the new part was an aftermarket part, my car now sounds like crap with constant hissing sounds and gas smells even months after the "repair." They are rude, have terrible customer service, and are overpriced. I will NEVER take another vehicle to this place ever again!! If you want to mess up your car and receive bad customer service, this is the place to go! Good luck!

Honest assessment of needed repairs, quick, and did the work well. The pricing was fair, and…read moreservice was friendly.

When we were getting snow tires for our son's car we were told he needed $1600 in brake repairs. As…read morethis tire store is known for always finding something wrong we went to Hal's for a second opinion. Easy to schedule appointment, estimate within a couple hours drop off and repaired the next morning the repairs were nowhere near what we were previously told. They were professional and courteous...we will be back!

It took me about a month to write this review because I wanted to make sure there were no issues…read morebefore posting. I cannot say enough good things about Convenience Auto Repair. After having numerous mechanics work on my car and still not fix the problems correctly, I was beginning to lose hope. Then I took my car to Convenience Auto Repair and spoke with Matt and Pat. They listened to my concerns, found the issues, took pictures of the issues and sent them to me before the work was done and they fixed my car properly. I had repairs done in the past, including replacing the slave cylinder clutch hydraulic line and the parking brake cable, but the problems still weren't completely resolved until Convenience Auto Repair worked on my car. Now my car is running like it's brand new! It's such a relief to finally have a car that drives the way it should. Matt and Pat were professional, knowledgeable, and honest throughout the entire process. If you're looking for mechanics who genuinely care about doing the job right the first time, I highly recommend Convenience Auto Repair. Thank you, Matt and Pat, for giving me confidence in my car again! If you want it to sound a little more casual and personal, you could even end it with: "Finding a trustworthy mechanic isn't easy these days, and I'm so thankful I found one. You've definitely earned a customer for life!"

Now this is what service is all about! These guys are kind, smart, and honest. (And they have a…read morecourtesy shuttle, which we so appreciated.) I recommend them wholeheartedly.

Took advantage of someone who did not know anything about cars gave outrageous quotes paid over…read more$500 for just a oil change charged for a bunch of bs and quoted $6000 for bunch of things that didn't need to be done terrible place don't take anything here.

Last time I went here, prices were through the roof and they damaged my $1000 rim. Said the…read more"machine did it". I still paid for the full service. No remedy was offered. I used to love this place and have personally had long and enjoyable conversations with Ron. Something has changed, and not for the better.

I took my car here and they literally said "take your car across the street" extremely rude workers!read more

Excellent service and staff. This is the only place I refer friends and family to. 100% trusted by…read moremyself and many people I know.

This is the best private auto shop, anywhere. I take my collection of collector and daily driven…read morevehicles here, exclusively. The quality of service and highest standards of excellence are unparalleled. And a more honest business owner you will never find. His business ethics are exemplary. You will never be sold on something that doesn't need attention. The shop technicians have many years of quality 'old school' work experience. If they can't fix it, it is unfixable. Work is done properly and done right the first time.

Illi's is a great place to get your car worked on. Larry is really nice and helpful. The prices are…read moregreat and work gets done quickly. It's the only place I'll take my car in Ann Arbor.

I came in with a slow leaking tire. At first I was told 3 hrs, but when I told him I didn't have a…read moreride & had to sit there he said, I'll do it as soon as I can. 45 min later I drove out of there, NO charge. Been there before to have tires aligned. Great service. Will definitely use them again.

These guys are way overpriced. There are better alternatives in Brighton. They do not work on the…read morecar when they say they will, and then it is not done as promised. The prices are ridiculous.