I am writing regarding my first physical therapy session yesterday. Unfortunately, the experience…read morefell significantly below reasonable professional expectations. The total hands-on treatment time was extremely limited. I was placed on a heat pad for approximately 10-15 minutes, briefly instructed to perform a few movements, and then most of the remaining time was spent printing exercise sheets. There was minimal direct supervision, minimal therapeutic engagement, and little professional attention devoted to my condition. In addition, my appointment began 20-30 minutes late. After being taken to the room, I waited again without assistance for approximately 10 minutes. This reflects poor time management and lack of organization. For comparison, I previously underwent shoulder rehabilitation at California Rehabilitation for six months. Their sessions were structured, focused, and typically lasted 40-45 minutes with active therapeutic involvement. Yesterday's session did not meet that standard in any measurable way. Given the limited session time, lack of therapeutic concentration, and overall inefficiency, I do not believe continuing treatment at your facility is appropriate. Please cancel all of my upcoming appointments immediately. I would also like the General Manager to contact me directly regarding this matter. I believe there are clear concerns about quality of care, professionalism, and staff training that need to be addressed. I expect confirmation of cancellation and a follow-up call at your earliest convenience.

Sam jordan Broke my shoulder can't move it no more because…read moreof these unprofessional people.

Been to lots of PT, and this is by far the most conscious and knowledeable. You will not be sorry.read more

This was my third visit to a Physical Therapist in the last 6 months after never going before my…read moreentire life, getting old has its disadvantages. I could no longer go on with my ongoing shoulder pain, and prayed for an answer to getting back to health. Other PTs tried getting me to invest in costly new age or forever ongoing treatment so despite my hesitation, I am grateful to report that prayers are being answered. Madeleine at the front desk has been consistently helpful getting me in after a cancellation and even checking with my insurance so there were no surprises in pricing. She was delightful and it was great to finally meet her in person. I was seen immediately after check in and Dr. Kevin provided an assessment. He allowed me to share the full scope of what was going on, administered stretches and movements, answering all my questions and shared his diagnosis of the problem. Thankfully, surgery would not be required. After addressing the problem, he helped me understand the mechanisms that led to it and turned toward focusing on the solution. After taking me to the therapy room him and his team began working on me, compressing and decompressing the affected area, and taking me through many of the movements I will need to do in between our next visit. One of the things that stood out was the love and teamwork in the room, not only from the staff but all the patients. It was obvious that the Kinetik Team put people, not paycheck first. The patients loved the team and many of them had conversations around what's important to all of us, family, work, vacations and life in general. Sure helped us take our mind off the work we were all doing to rehabilitate. I was very well cared for and felt valued. I scheduled my next appointment, have my treatment overview and left with a sense of hope for healing and restoration along the road ahead. If you need PT work, this is 100% the place to go. Good people, professional care and expertise with a personal touch.

Honestly, they don't answer their phones, and when they do, she will put you on hold for over 6…read moreminutes. I will find someone else this time.

They are truly amazing. Such a great team with caring physical therapist who REALLY know their…read morestuff

They're very caring and attentive. Everyone from the reception to Therapist are super kind and…read morefriendly. Their facility is clean and not smelly like some other places. I would recommend them to everyone who is in need of physical therapy.

If I can give OrthoSport 10 stars, I would. After going through a traumatic experience resulting in…read moreshoulder surgery, it was time for PT. I have been to OrthoSport before for my shoulder and had great results with Edan. I was disappointed when I couldn't get in to see him sooner so I "shopped around" PT offices around the Mission Viejo area near the hospital. I did not like what I saw-chaos, overcrowding, non-professional very young staff, patients left alone doing exercises, cluttered office, etc. I went back to OrthoSport to beg Edan to fit me in, and he did! When you walk into the office, the ambience is relaxing, calm, soothing music playing and very welcoming. This is what I expect -an environment as if you were walking into a Hoag facility or a 5-star PT office. They don't overbook to try to get as many clients into the office at one time. This allows you to get one to one attention from the PT Assistants which is so nice. The office is very clean, each table is wiped down after each client, the equipment is well cared for, ample parking with easy access to the front of the office. During my first visit, I was a total mess--afraid to move my arm that was in a sling for so long. Edan is professional, supportive, personable, knowledgeable, patient, and has impeccable credentials. He takes the time to explain things and is empathetic and encouraging. The two remote receptionists are very welcoming. The PT Assistants are truly caring and sincere when they are working with me, giving me one to one attention, coaching and guiding me along. The PT Assistants in the office will become future DPT's. I am on the road to recovery. I thought I would never get to this point. You have to do the daily home exercises in order to see improvement. I hope I never need PT again but if I do, I will definitely go back to OrthoSport and see Edan and his staff. HE IS THE BEST!!!

I've been seeing Kathryn McGee for physical therapy at Rausch Physical Therapy and Wellness in…read moreMission Viejo and she has helped me immensely with my neck following a car accident. I've been so grateful for her care and would recommend her to anyone needing physical therapy. She takes time to listen, and mindfully goes about her healing work with skill and intentionality. I also appreciate the friendliness of the front desk staff upon arrival each visit. I'm grateful to have such a great spot for physical therapy so close to home.

My experience at Rausch on Alicia Pkwy has been wonderful every time. Scheduling was easy, they are…read morekind & friendly. I had physical therapy and wellness massages and both were excellent experiences! Analise was so helpful, I feel so much better after the sessions. She helped me get relief and gave me recommendations for continuing to stay feeling my best! Definitely recommend Rausch.

Thank you so much for all that you have done for my mom! We came to Lakeside feeling hopeless and…read morequite scared about my mom's sudden inability to walk. She was in so much pain and unable to walk on her own, even with a walker or cane. In addition to the physical pain, she felt quite defeated emotionally and unsure of what her future held. We're impressed with how quickly she improved under your care. My mom really enjoyed working with Matthew, he was extremely compassionate towards her and very patient with her. I'm so appreciative of how well he treated her. He made her laugh often and encouraged her every step of the way. Your team showed us both unwavering kindness and compassion and truly believed in her. Thanks to your team, she feels so much better and we are now hopeful that we can go to Japan next year to visit family and see her hometown again. Thank you for everything!

Absolutely wonderful! Dr. Fred and his team were the best. Dr. Fred took the time needed to…read moreunderstand my situation and he patiently worked to help me feel better. He spent about 30 minutes each session one-on-one with me, and then another 30 minutes was with another person to do exercises. I never felt rushed or like I had to hold back on questions. Great, welcoming, and professional environment that really helps you!

This is my first visit here for a shoulder issue and I am very pleased. I can tell that Al is an…read moreextremely experienced therapist and has a very personal touch with all the patients in the office. He makes you feel at home. I would highly recommend treating here. He's encouraging about getting back to 100%.

I was referred by my doctor to this location for physical therapy, I have been calling several…read moretimes in last few days, no one picked up the phone, I left detail messages 2-3 times no one returned the call. I went to this location this morning at 9:30 am to see if I can see anyone there at the office but the door was locked. Isn't it kind of unusual?

I was referred to Coury & Buehler from my PCP for a pinched nerve. I met Shane who helped get me…read moreback to functioning normally. Shane is very personable and knowledgeable. He and the team are great. Highly recommend them.

They are all so caring. They helped me feel much better.Thanks so much.They make you feel so…read morewelcomed. The exercises I do at home and helps me .

I can't say enough great things about my experience at ProPT. When I first came in, I was dealing…read morewith severe lower back pain caused by long hours of desk work, and it was seriously limiting my ability to train and enjoy workouts. Thanks to the incredible team at ProPT, I'm now much stronger, in little to no pain, and back to weight lifting, daily walks, and workouts that I truly enjoy again. One thing I really appreciate about ProPT is that they don't take shortcuts. This is not a place where you show up, get a quick treatment, and leave in 30 minutes. They take the time to teach you proper movements and exercises, explain the "why" behind them, and make sure you're doing them correctly. You absolutely have to put in the work to get better--but that's exactly why it works. Because of the right movements and targeted exercises to strengthen my muscles, I walked away not just with less pain, but with a stronger, more resilient body and a much better understanding of how to move safely and confidently. A special thank you to John, Gaia, Joe, Jacob, and Claire, who were all fantastic to work with. Their expertise, patience, and encouragement made a huge difference in my recovery. And a big thank-you to the rest of the staff as well--everyone is welcoming, professional, and genuinely invested in your progress. If you're serious about getting better and staying better--not just temporarily masking pain--I highly recommend ProPT. I'm incredibly grateful for this experience.

Ive been scolded by him just because I don't have a good memory he was rude and I was trying my…read morebest not to be rude back I personally don't know if Dr john was having a bad day and also treated my own mother with disrespect through the phone just because she was asking if their was another an appointment for later in the afternoon.

Go for Physical therapy. Friendly staff. Over the years my husband & I went to see Mike M. For PT…read more Mike does excellent PT. Knows his occupation, professional yet friendly. I would definitely highly recommend this medical service. Kathleen

The best physical therapy I've ever experienced very professional & Mike helped me more than…read moreanybody else. I've been there for two years with right hip replacement and right knee replacement and back issues and they've helped me so much. I recommend them highly. Everybody is very professional and well trained and a very nice clean facility.