I had a terrible toothache and knew I needed to be seen as soon as possible. Christmas City…read moreDentistry was able to get me in the same day, and they even called back later to offer me an earlier appointment when another patient canceled. I was so grateful. From my very first phone call with Liz, I felt cared for. She was personable, down-to-earth, and even made me laugh during a stressful situation. Since it had been quite a while since I'd seen a dentist, I was embarrassed and worried about being judged, but everyone at the office made me feel completely comfortable. Bri was incredibly helpful with the paperwork and went out of her way to save me time. Heather, my dental hygienist, was kind, reassuring, and never judgmental. She explained everything clearly and made me feel involved and informed throughout the process. Dr. Kutuza, who performed my extractions, was thorough, patient, and compassionate. She took the time to explain what was happening and what sensations to expect, which helped ease a lot of my anxiety. Even Linda, the insurance coordinator, was exceptionally kind and thoughtful, even offering me a stress ball to hold. I was genuinely impressed by every person I interacted with and very grateful for such a positive experience during a dental emergency. I was so comfortable with the care I received that I scheduled my comprehensive exam before leaving. It's a relief to have found a dental office that didn't just treat my dental problem, but also treated me with kindness and dignity when I was scared, in pain, and feeling embarrassed.

Worse dentist ever... went there for a cleaning I spent an hour and they told me I had to spend…read morethousands of dollars and at the end they won't even give me a cleaning... I was very uncomfortable and embarrassed!! Never again!

Because I rarely flossed (and didn't do it right), I ended up with receded gums and bone loss in my…read morejaw. My dentist sent me to Dr. Miller, and I was terrified at the idea of the procedure(s) I needed. Dr. Miller and the staff explained the process thoroughly and reassured me that it would be relatively painless. My original appointment was for a few months down the road, but they fit me in to cancellations, fortunately. Very professional and caring. I'm so glad my dentist sent me here. PS: Floss, people!

So, after getting pushed by my kid's dentist for probably two years I finally bit the bullet to…read morebegin the whole braces experience. Of course as if that's not enough after the initial consultation with the orthodontist I find that before the braces can be applied the child needs a gum graft and that can only be done at a periodontist. (If you don't know what a gum graft is, well here you go: www.webmd.com/oral-health/guide/gum-tissue-graft-surgery) Lucky for me (lol!) the orthodontist knows a guy who she recommends for all of this type of work which is how we hooked up with Dr. Miller's practice at Valley Implants. The initial set up was a piece of cake. I made a call and they scheduled us after school in about two weeks. The visit was fast enough and after around thirty minutes we were on our way with a date to have the procedure done. The only quirk so far was that I had to repeat to the office staff, Dr. Miller and his assistant that no, the child did not have an X-Ray done at the orthodontist because they won't do anything with her until the gum graft was finished (more on this later). The procedure was scheduled about a month later so that the child could take a day or two off from school around a holiday since eating/talking initially is a bit difficult. As for the procedure itself the Doctor is a cool customer who has clearly done this many times before and has no issue cracking jokes/talking/keeping both the patient and the parent at ease during the procedure. Everything was done in about an hour along with a full set of post-op instructions. So far, so good. Why overall only three stars? Well it all comes down to communication/the office staff. The office staff loses a star as one person in particular was a real jerk over the phone. Follow up visit #2 (which by the way was a waste of time since all we did was show up to have another X-Ray done since the insurance company wouldn't process the claim without an X-Ray which of course should have been done before the procedure + an X-ray from the child's primary dentist was supposedly never sent) was scheduled in the office after follow up visit #1 with blonde at a time that we could not make. I asked blonde for a time that was thirty minutes later and she told me no problem. Now when she calls the day prior to follow up visit #2 to confirm the appointment, she asks if we can make the time that I initially told her that we couldn't make. I politely remind her that we cannot make that time to which she then snaps at me that it was "fine" and that we could just show up whenever but not to forget that the office closed at five. Why I had to be reminded that they closed at five when all I wanted was to move the time from 3:30 to 4:00 I'll never understand, but I digress. The next issue involves billing. The office staff had nothing to do with the billing as Dr. Miller quoted me a price at the initial consultation visit by scribbling down a number down on a Post-It Note and then asking me if that was a good number. I said yes and I figured that was the price. Of course when I see the EOB and the eventual bill from the office sure enough that price now has increased by 20% without any explanation. When I say without explanation I mean no one said a thing the day of the procedure, at either of the two follow up visits nor did the bill explain the extra 20%. I called the office and was told that extra work was done during the child's procedure which necessitated the extra cost. When I bring up the Post-It Note with the figure on it and the lack of explanation they of course have no idea and I'm told that they have to talk to Dr. Miller and that they'll get back to me. I'm still waiting for that call. I guess I can say that there is no doubt that Dr. Miller does very good work and clearly he is a very good dentist. The procedure was as advertised and I have no issues with any of his work in the child's mouth. What I do have an issue with is that the office staff (one person in particular) is a bit shall we say pushy-grouchy and the billing is a little shady-vague-less than transparent. Unfortunately in the near future we might have the need for this type of dental work again and quite honestly because of the billing I'm going to think twice before coming back here as to me the price should be the price unless things are explained either fully in advance (which they weren't) or immediately after the procedure (again, they weren't) because I shouldn't need to chase them down for an explanation when they change the price without any notice.

I had posts from dental implants that were placed in 3 years ago. I had planned with a previous…read moredentist to have implants made for them but after calling the previous dentist they never reached back out to me. I was frustrated as I needed to get the process of getting implants going. Thank god for Fleetwood Dental. First of all, the office is extremely clean and comfortable. All of the team members are super nice and helpful. Everyone has beaming positivity which makes each visit great. After telling them about the posts that I've had in for 3 years, they worked on getting me temporary care and worked on getting the parts that I needed. It only took a short amount of time before I got a temporary retainer and eventually temporary crowns. The attention to both detail and my own comfort is something that I really appreciate from the Fleetwood Dental group. Each visit I felt cared for in the highest manor Next and last step is my implants and it is so great to know that I am in such great hands. I cannot explain how thankful I am to Dr.Lee and Dr.Jack and everyone apart of the Fleetwood Dental Group. I cannot stop smiling too .

I went there for a root canal first they never called in my prescription for antibiotics or pain…read more medicine I tried calling several times and they finally put it in 2 days after go back to complete work only for the dentist to tell me he doesn't have time to complete what he started my appointment was 8 am took off work and still didn't get my work done

Do NOT use this Dentist!!! Broadway Family Detistry told me…read morewhat it would cost, then sent an additional surprise bill. Spoke to my Insurrance Company, and they said that Broadway Family Dentistry was supposed to do a "Dental Pre-Determination" to let me know what the total bill was, and they did not. I asked before service was rendered and after services was rendered to cover my-side of the financial obligation. Once I left the Dental office, I was sent an additional bill because my insurance company told me Broadway Family Dental was required to do a Dental Pre-Determination which they did not due, and after going back to their billing office, the said I should just pay the balance because they do not do Dental Pre-determinations. I would HIGH recommend NOT to use Broadway Family Dentistry, with their unethical billing practices!

I recently left this doctor office. I use to go here for close to 24-26 years. It was better when…read moreDr schleifer was there but since he retired, I believe it went downhill. I left because I felt I wasn't getting the best service that I thought I could get. I was told I grind my teeth and that's why my teeth were showing signs of wear. I floss everyday and brush my teeth twice a day. For two years they never took an X-ray to see my teeth. And they never accepted my wife's insurance even though they had a sign that they accept it. So all in all they had me buy a mouthguard to fix my grinding well that was 400$ and it busted after a week of owning it. But the real problem is, I switched doctors and they found out that I had 17 underlying cavities at or alittle bit under my gums and here it was causing gingivitis. So needless to say I left. My dad about to switch too. He's told every single time that he needs to floss more, and my dad flosses like he prays 2 times a day and he's told every single visit to floss more. But my mom never flosses ever and is told that she has a great smile and that she should keep up what she's doing. I don't understand and my father is just as confused as I am.

My son went there to fix a broken tooth and after spending $250 and being told he needs $3000 worth…read moreof work (and that's with insurance), he left looking just like he did when he walked in. They did was three sets of x rays and a cleaning, but didn't fix the tooth. I do not recommend them at all.

I have been a patient at this office for over a decade. Dr. Gum and her staff have been helpful and…read morecaring with every aspect of my care from cleanings to dental work and dealing with dental insurance. I have been treated with kindness and knowledge always. I have felt confident and comfortable there. Thank you Dr. Gum and thanks to all your staff for taking care of me!

Warning! When I made an appointment for my husband, I gave the dental plan name and ID number. I…read moreasked and was assured our insurance was accepted at this dental practice. After the cleaning, we got a bill for over $100. What the heck! Our plan pays 100% for a cleaning and check-up. Come to find out, the insurance is out of network, but I wasn't told. I would have never made this appointment... Why would I go to a dentist who just covers a fraction of the cost, instead of one covering a 100%. I guess I'm stuck paying this $100. I sent an email to the office and was ignored. Just to compare to other dental offices, I called three other dental practices and was correctly told it was out of network. I wish Dr. Evers' office staff would have done the same. The dentist might be fine, but if the office is not properly run, I would stay away from the practice.

The dentil hygienist needs an attitude adjustment. Fake friendly until I said that I didn't want…read moreanother set of X-rays as I had had 2 sets in the last several years. I even had one set on my phone. Well, never say anything like that to someone with a sharp instrument in their hand! She grudgingly continued to probe ( without xray) every tooth with sharp jabs that were painful and unnecessary. Then said she had to call in "The doctor" before she could proceed, implying I was at fault and 'a bad patient'. As a physician, I recognize (and abhor) that tactic. Was told I needed a deep cleaning and nothing else would be done that night. This was after I waited 45 min for my appointment and never had my teeth cleaned. I was going to have to make more appointments in the future. I said no thank you and left. Then charged $100 for the poking, the pain and the attempt at humiliation. Sorry, this is not the way to run a compassionate professional practice. Well, it used to be not the way. Now it's all about $$$ and making patients "the problem". I am so so sick of it.

After my dentist of 15 years retired I began a search for a new dentists. After a year of getting…read morecleanings and xrays from a couple of other local dentists, I decided to try Upper Bucks Dental Arts. Walking into the office I immediately noticed a clean and modern waiting area playing modern music. Two friendly ladies greated me and we immediately and got me checked in. In the exam room I was in for a pleasant surprise. The cleaning chair had a motorized massager built into the back. When it came time for xrays, the equipment used was ultra modern and took no time to complete. During and after the exam, Dr. Brown was very friendly and was willing to answer all of my questions, even the silly ones about dental acronyms. Now down to the really important part, how did the exam go. Instead of trying to rush me in to have a couple of cavities filled (like a different dentist tried to do), Dr. Brown began asking me good questions (e.g... do I grind my teeth at night, etc...). Apparently the 2 teeth that appeared to have cavities didn't have them yet but were coming close because my grinding at night. Then we talked about options about how to resolve the grinding, but she didn't stop at just getting a mouth guard. She had the knowledge and experience to provide additional options to help improve the health of my teeth. In Summary, if you are looking for a new dentist, one that will take the time to explain things and actually try to help improve your health, then I would recommend you give Dr. Brown and her staff an opportunity. I'm glad I did.

STAY AWAY! I do not recommend. My husband had several questionable root canals and implants done by…read moreDr. Brown. He had about 2 years of work and PAIN from her. Now seeing two specialists to fix what she did. Xrays don't lie.

I had a very bad experience recently. They sent a text to my husband, who did not have an…read moreappointment, to update my son's and my records. I used my husbands phone to sign the HIPPA forms. Upon arrival the receptionist said that I had to put all of our personal information, insurance info and and medical information into their new portal since they had a new computer system and texted links to me to do it separately for myself and my son. I said that I wished that they would transfer the information from there old system and she said yes, me too. I told her when I was having trouble with the with the portal and she just looked at me. While I was sitting in the waiting room entering information I heard a hygienist come to look for us and the receptionist told her that we cannot go back until I finish entering the portal. While this was going on another patient came in with another person and was in the waiting room cursing including using the F word. Then the receptionist addressed him by his first name and told him he could go back, which led me to believe that she knew him. No, hey sorry about the language, etc. Not a good environment when you have a child/children with you. When we went back to the exam room the hygienist said that the dentist would exam my teeth before she cleaned them and he did; which doesn't seem like a thorough exam to me but it seemed that he was planning to leave for the evening. When the hygienist asked to re-schedule us, I told her that I didn't think that we'd be back. When she asked why, I said that I would include it in my survey response since they normally send a link after appointments. I did mention to bad environment in the waiting room for children and she responded that it wasn't an employee but a patient. I would be apologizing if it was one of my customers but I guess that the medical / dental industry handles things differently. Any-who, I guess they didn't want the feedback since for the first time I did not receive a text with a link to a survey. There has been a lot of turn-over with the hygienist and front office employees since Dr. Wolfe has retired and the service is not the same.

This place is genuinely a scam. Went there for the first time in July since I couldn't get in for a…read morecleaning at my regular place. They told me I have over 12 cavities so I went back to my normal dentist to have him look, and he said there weren't even things to watch for. They were all so tiny that fillings are completely unnecessary and wouldn't get worse as long as I improved my dental care. Also, my hygienist at Wolfe Dental was sweet, however the doctor was not. She did not introduce herself to me and did not even tell me I had any cavities until I received my treatment plan and saw it myself.