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    Bright Rays

    3.3 (4 reviews)

    Services - Bright Rays

    Car wash

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    Mister Car Wash

    Mister Car Wash

    (53 reviews)

    Damaged my vehicle????…read more I've had an unlimited wash membership for several years. A couple of months ago, I noticed damage to my vehicle that wasn't there when I left the house that day. I noticed the damage after leaving my 2nd stop. My first stop was getting my car washed and I remained in my car as it went through the wash. I heard the usual "clunks, bumps, and other noises" one hears going through the wash. As is usual for me, my next stop involved me parking quite away from a businesses entrance and nowhere near other vehicles. I do this because of several reasons. One, being that I don't want my truck getting damaged by careless drivers/passengers slamming their doors or carts into my vehicle. Upon returning to my truck, I noticed fresh damage, including paint scrapes and a slight, but noticeable vertical denting to the passenger side of the truck. Again, there were NO vehicles near my truck when I parked and climbed out of it, or when I returned to it about 15 minutes later. The length/height of damage was inconsistent with that one would expect from another vehicle, but quite consistent with the vertical rollers used in the car wash. I believe these "dings/dents" were caused by the car wash equipment so I returned to Mister Car Wash and spoke with either the manager or assistant manager. I don't remember which title I was given. The gentleman agreed to review their security footage and get back to me. He never called back. I've since followed up, via phone, with Joe (the manager) inquiring about my damaged paint/body. He said he didn't recall talking with me so it might have been the assistant manager. He said he'd look into things and call me back. Joe did call back a few days later and left a message. I was able to return his call a couple of hours later and asked for him to call me again. I've yet to hear back, and I'm not bothering to leave messages that aren't being returned. Sadly, I'd expect a business to deny any claim if they think they can get away with it. However, if you have footage of a vehicle passing through (tied to my membership ID), it seems like you could easily verify if your equipment damaged my vehicle or not. The fact that I'm only getting "crickets" from them over this issue suggests to me that the review of their security footage does show their equipment damaging my vehicle and they're hoping I'll just "go away" rather than having to repair the damage.

    Hey, well, I was in town, and I needed a good car wash because it was getting dusty and dirty…read moreinside and out. I pulled into Mister Car Wash, and Mike took care of me in such a professional manner. He helped me select the perfect car wash and did it all with a smile, even though the temperature was so hot outside. I thought it would be very expensive, but it wasn't! He even took his time presoaping the front end of my vehicle. Needless to say, coming out the other end of the carwash, my car simply sparkled. Then, I drove into the self-service vacuum area and was able to get up a lot of dirt and dust that I had been neglecting lately. I did notice that the entire area was very clean, from the washing bay through to the vacuum and parking areas, even the landscaping looked nice. I'd say this location is professional and friendly, fast and fun! Spoiler....I'll be back!

    Bright Rays - carwash - Updated June 2026

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