After an hour and a half in the interior service area I had to ask for my car because I couldn't wait any longer. Service was so slow people were asking for their cars even though they were not finished. I finished the front and back exterior of my car, windows and tires when I got home after paying for the service ..... very disappointing! read more

"Nate" what a phenomenal young man. So friendly with a welcoming smile. Very knowledgeable and willing to help me make the best decision based on my specific needs. I highly recommend metro express car wash to to anyone and everyone who enjoys a friendly and personal experience. THANK AGAIN NATE, YOURE AWESOME ! read more

Great car wash with friendly faces, smiles, and good service each time. I have the monthly package and it pays for itself. Wish the dryers were a bit better but feel that's more car / truck type than anything. Vacuum and towel service is excellent along with air and other amenities. The employees make this place worthwhile, and they should be proud of how well each one represents the business. read more

Metro Express Car Wash - Getting through it! - Car Wash Near Me - Meridian, Idaho

I was lucky enough to receive a gift card/coupon for an express interior wash. I drove into Metro Express Carwash and was greeted by a guy asking what kind of wash I would like for my car. I gave him the gift card and I told him this was my first time here. He explained to me that I would go through the exterior wash and then make a left right after it finished. I went through the exterior car wash and enjoyed my time relaxing as it automatically just moved my car forward and through the wash. Please note, if it's your first time going through this wash, there is a sign to your left and an attendant there to help guide you. Be sure to put your car in neutral once the attendant clears you from getting onto the platform. At this point, don't press the brakes (I know, scary right?!), roll up your windows, and enjoy the smooth ride! After it was done, because I got the express interior wash, I made an immediate left and another left into the garage. I was then greeted by another attendant who showed me what to do afterwards. He told me I will be leaving my car there and I can take my keys with me. He then showed me the waiting room. Now the waiting room was pretty awesome. It was so comfortable and cozy with complementary drinks (soda, water, coffee, tea) and a popcorn stand. In the corner of the room is a tip station. If you're in this room, I highly suggest leaving a tip for the attendants who were working on your car. I'm not entirely sure how it's distributed, but I'm guessing that they'll split it evenly amongst everyone who worked that day. Overall, I really enjoyed my experience here at Metro Express Carwash. They do have monthly unlimited car washes with different options or one time car wash options too. It is listed on their site! read more

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My unlimited interio/exterior car clean is my favorite thing. They do a great job with their service and cleaning. I want to give a shout out to one of our favorite employees, Andre. He goes above and beyond-remembers names and makes sure we have everything we need. Thank you! read more

Shout out to Jen for honoring my membership with a loaner car. You rock! My car is in the shop for repairs. The shop was gracious enough to offer me a loaner. It is a black car that got caught in a small rain and some major dusting. Even though the car was dirty when I got it, I just can't turn it in that way. I explained to Jen my situation and she never even questioned me. She said, " let me open this thing up and get you on your way!" So, I gave her a candy and told her she is a "lifesaver!" read more

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Nate, at the Overland location, was amazing and did such a great job! He presented the special going on so well that I renewed my membership! I was not planning to do so, but with his knowledge and commitment to a five star service, he kindly and professionally delivered the excellence! thanks again, Nate! read more

When your car is damaged by using metroexpress, be aware they are NOT responsible for the damage. Poor service. Poor work ethic. Poor business ethic. read more

Brynn was super helpful and professional!! Also, the self-serve vacuums are super powerful and helpful. As well as the provided micro-fiber towels. read more

Crew here is incredible. I started coming last year for a SUV I bought in 2022. They are through, clean, and I love the monitors they have to watch what they are doing (it's entertaining). Waiting area is clean. They even had basketball on the TV next to my window. They are kind, professional, and have great communication with each other. I could tell that Austin is a good leader. He was making on the spot adjustments to his crew but being very professional about it. Upsold me but I was confident in their recommendations. They take good care of my truck. read more

I hadn't was my car on this road trip very much on this road trip and Yelp helped me find this car wash that was open on a Saturday evening, 7:30 pm! Nice wash. I would have liked getting more of the bugs off and the tire dressing to be a bit better but overall a very nice job and staff. Nice self vacuum bays and plenty of cloths to help clean the car. read more

Metro Express Car Wash - Newly washed car pictured at The Craters of the Moon - Car Wash Near Me - Meridian, Idaho

Ruined the clear coat on my SUV. They blamed it on me, not very pleased. I have 3 passes for 3 cars. I'm cancelling.

I've been a monthly unlimited member for several years now. They used to be great, but something happened at some point in the last several months (summer of 2023). They are now incredibly slow; expect an hour wait for interior (used to be 20-40 minutes max), customer service isn't the same, quality isn't the same. Used to be a 5/5 that I raved about to all friends and family. Is now a 3/5 and I can't make the same recommendation anymore. May not hang on much longer if things don't get straightened out. read more

The sides of my car got a nice wash but the back was still dirty. This is my fault since I didn't get out to inspect my car after it was washed, but I typically trust that the carwash will do a good job. I understand why the payment station has an attendant out to help people pay for washes in case they have trouble since some people don't understand machines, that said, it feels a little bit like a ploy to get someone tip money for doing nothing, which I resent. It's also not much of a job to just put people's credit cards in a slot (virtually all other car washes use this system without needing human support). The carwash itself seems quite effective. Even the basic wash got my car mostly clean. Since the add-on services are invisible I tend not to purchase them as I can never really tell if they do anything. I do appreciate that you can use their vacuums (I assume any time?) and they have a crevice tool that allows you to really get into the nooks and crannies if you need to. In sum: a better choice than most, but not the best. read more

In from out of state and looking for an exterior wash and possibly and interior before leaving town, while going through the exterior car wash I was so impressed with ANDRE that I will definitely be using Metro for my interior clean. Thanks Andre!! Such friendly service goes a long way for me, and my exterior wash looked terrific! Look forward to getting my interior done thanks to Andre's awesome service! read more

Worst car wash ever! It took them 1.5 hours. There was at least 4 cars that pulled up after me in different bays, and they were finished before mine! Horrible interior and exterior wash. I asked the guys why it took so long and why people were getting their cars done before mine and all they said was they go by a number on our ticket, bs! Couldn't even dust the dash, wtf is wrong with these pathetic businesses. Not worth time/ money. read more

Metro Express Car Wash - Car Wash Near Me - Meridian, Idaho

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The wash got the sides of the car clean but unfortunately not the front or back... so 2 stars it is.

Spent $30 (top of the line option) for a car that is *covered* in spots. I'm honestly pretty pissed-- I don't usually splurge on the most expensive option at these places, and usually end up with a much better result. Won't come back here, recommend you don't either. read more

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In my three times using this car wash, I had to go through a second time and still my tires and rims were dirty. They need to upgrade their equipment. read more

Worst detail job I've ever seen! I even pointed out several things that were wrong, and they still couldn't get it right. Will never use them again. The staff was very nice, however, so there's that. read more

I purchased the 30 dollar interior wash & am not impressed at all. I could have done a much better job myself in half of the time. read more

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Wash closes at 8, interior services closes at 6. Amazing car wash (with free vacuum), or you can pay for a legitimate internal cleaning by them (vacuum, window cleaning, etc.). Not many places near by that does the vacuum for you! read more

Went in today and waited just under 90 minutes from the time I drove in to the car wash until leaving and this was with only 9 others cars in the garage when I drove in so not overly busy. No sense of urgency, no hustle, two guys at the entrance and neither one were really doing anything... Sad to see this place go downhill so drastically. After being a customer for 5ish years and three cars on the unlimited plan, I'm done. read more

I decided to try Metro Express Car wash because they had a sign for a special on Thursdays. After I entered the car queue I was told by a rep that there was no such special. So first off, this is deceptive marketing. Rather than have the inconvenience of exiting the line and since I had travelled to the car wash I decided to not waste the trip and pay the regular full price which is actually a little higher than other places. I instantly regretted the decision moments later when I had to interact with the guy who directs vehicles into the wash tunnel. He was so rude, abrasive and arrogant! Very disappointing but of course the last opportunity that Metro Express Car Wash will get to behave this way to me again. read more

Not sure what else to say. The absolute WORST "car wash" in all of Idaho. My car was damaged and they completely denied any responsibility. Currently working it out with my insurance company. Hopefully I am able to pass on the deductible to them. I hate this company. read more

AMAZING!! They let me go through twice with my incredibly dirty Jeep after an off-roading adventure. The vacuums were the best I've EVER used (3rd space, drivers side - the pass side vac was only average, so I used the ds one for the whole Jeep). It sucked so hard that the seats went from dust colored to deep black in one contrasting swipe! Plus, there's an air gun to blow out all the little crevices and clean damp shammie towels provided to wipe down windows, wet spots, or anything the automated wash missed. read more

I don't wash my car often, but when I do, I like to use an automatic car wash. Especially in the dead of winter. Who wants to get sprayed with high pressure water and oily soap when it's 40 degrees? Not me, thank you! I've been to Metro 3 times. I always get the cheapest $7 wash (I mean I don't think Hilda, the 2004 Honda Pilot, deserves to treat herself). And despite my frugal ways, my car comes out sparkly clean each time. I especially like the high powered dryers which wick away almost all of the moisture, making the manual labor of wiping Hilda down with a towel almost obsolete. I will say the car wash is LOUD and a tad aggressive. "Hungry", my 4 year old, thinks its a delightful show put on just for her, and "Hurricane", the 1 year old, shrieks in fear. That only escalates the noise level. I love that they have super vacuums with long hoses to suck away all those goldfish bits and flecks of granola from the floor. They also have air compressor hoses to refill your tires. My main annoyance (and the reason for 4 stars) is that I HATE that they have some poor 16 year old waiting by the pay machine to "assist" me in my purchase. Listen Colton, I may have had to use dial up internet once upon a time, but I do know how to put 7 ones into the machine and press a button. Clearly it's a sales tactic to sell the higher priced wash, but my cheap heart can not be swayed. If they would give those poor kids another gig, I would happily visit Metro regularly. read more

I'm currently very pregnant, and while I normally don't mind taking my car to the car wash and vacuuming it out after, it's not fun right now. I didn't want to pay $40 for a car wash with interior cleaning services, but honestly it was 100% worth it. The staff did an amazing job (way better than I could, pregnant or not), and they were very friendly! A bonus was a really nice lobby to wait in, stocked with drinks and comfy couches. Totally a good place to wait with kiddos! I will definitely be coming back! read more

Every time I have gone to Metro, I've received excellent service. Their facilities are clean and the waiting area to get the interior cleaned is well stocked with drinks and have comfy couches. They do a good job for what you pay for. If you're looking to get a $400-$500 level detail on your car then you'll be disappointed but for what you pay, it's pretty good. read more

Bait and switch tactics, terrible customer service, and abhorrent management. Once you call them out they want to offer free services. Take your hard earned money elsewhere to an establishment that is respectable. read more

I wish we had Metro Express in Salt Lake City! ....Wait...Towels?...whhaaaat? It was a first for me to be provided w towels to dry off our vehicle!!! I was % impressed with this operation! I'm taking my truck in right now! read more

Splendid! My favorite place to visit while visiting family in the area. Simply delightful! Friendly employees and the towels for drying make this place standout! I look forward to getting my car washed here every time I am in town. read more

Meh the wash is over priced the second to last set of wraps driver side is coming down on cars to hard i went through twice and it happened both times and there mirror bump on the passenger side has to be off the same smudge from my son was still there after both washes. Wish I would have just done the cheapest wash because there 18 dollar wash just isn't worth it read more

A great organization with great people. I went for a car wash and had a tire losing air. The oil change lanes were already closed for the evening as it was well after 7pm. I asked if I could get some air for my tire to get me down the road. The manager discovered the air sensor was not aligned to the right tire, he took the time to find the low tire, the nail and repair it. And since I was due an oil change, I said out of loyalty to their extra efforts I would be back in the morning. No worries, they went ahead and took care of my oil change while fixing my flat. Clean car, clean synthetic oil, and safe tire pressures. Jake and his crew are awesome! These are the people who make America great! read more

Brought our Ford Explorer that had a little dirt/mud on it to be washed today and were told it was too dirty to be washed. He suggested we go to a self-wash to spray off the mud and bring it back. Uhhh??? read more

What a great place to wash your car! Friendly, hard working employees prep the vehicle thoroughly while guiding you into the machine wash. Then you can vacuum out the inside for free in the back. Sadrac, the GM wants to make the customer happy. They also offer basic auto services like changing windshield wipers and fluids replacement including complete oil & filter changes. Ask about becoming a member and receiving unlimited washes for $19.99/month and other discounts and. read more

Great place to get a wash. I have a monthly pass and I use it all year. The staff is great, friendly, and will always put the effort into making everything right. The place is clean and always has clean towels to dry the last few drops of water off the car or polish the inside. I recommend getting the monthly pass and highly recommend checking it out. read more

Amazing service! I had my oil changed and received a complimentary car wash and detail! They cleaned my car! WOW. The employees were very nice and professional. Wait areas were so nice as well. I will definitely be back read more

Update: The manager contacted me and had me bring my car back and he cleaned it personally and offered me my money back. I am impressed that they actually cared. I will try them again. read more

We have the package where they clean the inside and out. They have a great lounge with soda popcorn and coffee to wait while having your car cleaned. The car always looks great read more