I called about two months ago to make an appointment for my two kids. I specifically asked how much…read moreit would cost for a self-pay new patient teeth cleaning. The front desk told me it would be around $250 per child. I then asked what the total would be for both kids, and she quoted me around $500. Fast forward to today--when I arrived, the front desk handed me paperwork showing my total would be $485. I asked to confirm that this was for both kids combined, and she told me no, it was for each child. I immediately said that's not what I was quoted over the phone. She went to check with someone in the back and came back saying the original quote probably didn't include X-rays. At that point, I asked if we could skip the X-rays, and they told me no--X-rays are required for first-time patients. Then why wasn't that included in the original quote? I stayed polite and asked if there was anything they could do, since I only budgeted $500--not nearly $1,000. That's a huge difference from what I was told. The only thing they offered was $50 off, which really doesn't make a difference in this situation. This was clearly a mistake on their end. I'm sure they could go back and listen to the recorded call and hear what I was told. In my opinion, they should have honored the original quote. Also, for anyone paying out of pocket, their prices seem to be on the higher side. I called around afterward and found other pediatric dentists with much lower rates. One office in Julington Creek quoted $324 for a cleaning and X-rays (and I confirmed that twice), and another quoted $259 total--although they were hard to get in touch with. Just something to keep in mind if you're paying out of pocket.

Honestly, I was searching for pediatric dentists westside that take Tricare Prime and I had…read moredifficulty finding one, so I ended up traveling over 30 minutes to go to this dentist. They have a very kind front desk, great dental assistants and patient dentist. I love that they have a play area in the waiting room. My daugher is 2 and loves to come here. They take the time to go slow enough so she doesn't cry and adjusts. Now that there is a dentist office that is closer that takes Tricare Prime, I won't be switching. Bright Smiles paperwork and billing is always correct. I want the dentist office to be a positive experience for everyone, so I'll be commuting to this office every 6 months.

I've been coming to this dentist for about 7 years and I love them. I've had regular cleanings,…read moreX-rays, a filling, and always have a good experience. My dental hygienist is Brian and I like him a lot. He's thorough, honest, helpful and supportive. There's a new dentist added to the practice and she was nice and my interaction was fine. No issues with my billing through insurance or anything on the financial side. Staff are all friendly and helpful.

I've been a patient of Dr Eber for over 40 years and since he is now corporate the quality of the…read morestaff and respect shown to patients is deplorable. I have been constantly harassed each visit to have full X-rays of my mouth when I'm only scheduled for a cleaning. I explained to Dr Eber I didn't have time today for X-rays but the hygienist refused to perform a cleaning. He didn't act as he was the doctor, the hygienist called the shots. Welcome to corporate dentistry. He just lost 4 patients who used to have respect for him. I'll look for another independent dentist.

Do not use this dentist. This is worst experience I have ever had with a dentist. The hygienist was…read morethe worst I have ever had. I have never had so much pain ever. The hygienist didn't seem to care. After all that I was overcharged by 375.00 and based on my experience I did not want to go back for any service. They refuse to give any of my money back; they can only give me a credit. Based on my experience with them I don't want them near my mouth. BEWARE!!!

If you're looking for a dentist who actually cares and staffs members whom are warm and friendly;…read moreSmile Care is the place. You'll find exceptional service here. Dr Drew and his crew is great at what they do! Will provide you with all the information and prices before a treatment is done; no surprises and always transparent. He will come up with a treatment that works best for you. I have a tooth that was very sensitive, it hurt every time I bite down or drink hot and cold water. I thought I had a cavity and had to come in for a root canal/crown...when I got in Dr Drew took a look and tested it; found out that I had a cracked tooth...end up just placing a crown on; saved my tooth and a root canal wasn't necessary. Whoosh, glad that was the case! Thank you so much! I'm glad he is my Dentist!

Very professional and caring team. Excellent customer support !! (Patti rocks and is always on top…read moreof all details!!). PVCD provides quality care with state of the art technology. Outstanding team culture who provide great dental care & ensure clients have a comprehensive & comfortable experience.

I was switching from a previous dentist so I had a lot of questions especially one important…read morequestion - insurance coverage. So I call to make an appointment and I'm told new patients have to come in for two appointments almost back to back. Ok a little different but whatever. I also make sure to ask that they except my insurance. She says yes they do so wonderful I am a happy customer. The first visit is to be a very thorough visit with all kinds of photos and things that I have never done before. The second visit would be for the cleaning. Well the receptionist called me a few days before my visit and asked if I could stay for the cleaning. I was a bit confused as this was to happen on the 2nd visit but it wasn't a problem and I told her I could stay. I asked once again if they had checked with my insurance company and she said yes everything was good. So on the day of my appointment, I check in and then the office manager calls me back to her office. Weird. She lets me know that they are Out-of-Network and she is not sure how much will be covered by my insurance and how much I will owe. So I was not happy and it did not give me a good first impression or visit. I will say the hygienist who cleaned my teeth and apologized profusely was very nice and so was the dentist. I think the front office needs to be upfront and do a better job. Maybe this is their way of getting people in there and getting money. The jury is still out if I will go back. It will depend on when I receive my bill and see how much I owe.

I really enjoy my visits to Five Points Dental. The staff and Dr. Roessler are both friendly and…read moreprofessional, which makes the experience comfortable from start to finish. All of my questions are thoroughly answered in a way that's easy to understand, and I never feel like I'm being upsold on unnecessary services. I highly recommend Five Points Dental for your dental care needs.

I've been coming to this office for a couple years now and it's been a pleasant experience every…read moretime. Dr. Roessler is an artist and is amazing at his job! The staff here really cares for their patients and makes sure you are taken care of and comfortable. Honestly feels like they are family at this point. I used to be terrified of going to the dentist but now I look forward to it. Much love for Five points dental! Thank you for taking care of me.

Dr. Holland and his team were amazing! I was hesitant to go through with getting braces but I am so…read moreglad that I did. He works with all patients types both young and old and guided me through the process, reassuring and listening and now I have an amazing smile. So glad that I chose Ortega Orthodontics and will definitely be recommending them to family and friends.

What a fantastic place! The staff is phenomenal, Dr. Holland is amazing and passionate about his…read morework. Look no further!

I've never had a crown prep take 2 hours. The dental assistant handling it seemed to be nervous and…read moreunsure of what she was doing,...had to repeat a full mouth x-ray and hit my lips and face with the instruments a couple of times. She had to ask another assistant questions and they discussed the dentist and her mood while in the room with me. Very unprofessional. I will not be back!

I was looking for dental care near me within network and happened to come across "Tamaya Dental…read moreCare" I've been afraid of dentist since I was young and just stood tall and said to myself "Just go and do it" so while keeping my mind at ease I came in and noticed a comforting waiting area that had refreshments to the back corner right when you enter and when going to the counter on the left I was greeted with smiles and waited maybe about 13-15 minutes (which to me isn't bad at all and from the sounds of it quite a few people were getting taken care of) . I was a new patient and let me tell you from beginning to end the service was spectacular! The fear i had wasn't even there because of how wonderfully I was taken care of and especially the delicate hands of the specialist/dentist, was informed every step on what was going on and what was getting done. Towards the end of everything I spoke about my needs and what the next steps would be (again all with smile). I know this seems lengthy but wanted to share my true experience because if you happened to be afraid of dentist like me don't be and if you need dental work, cleaning etc etc please check out Tamaya Dental Care. I would love to say thank you again to everyone at T.D.C. and looking forward to building a strong relationship with the team as well as building a strong healthy better smile

This has been my 15 year olds daughter only dentist and we wouldn't have it any other wayread more

My son has been going to Dr. Suggs since he was a toddler. She is extremely patient, knowledgable…read moreand understanding. She treated my child for cleanings, sealants and Ortho services. The staff is great and the office is very clean. I highly recommend Pediatric Smiles for all of your kids dental needs.

Billed me for a covered procedure. Working with the insurance company and credit card company now…read moreto dispute the charge.

Horrific experience - only come here if you want to shell out a bunch of money for procedures that…read moreare not required. I heard the staff giving other patients the same speech - there's a lot of buildup, scaling is required, fillings need to be replaced, blah blah blah to the tune of over SIX HUNDRED DOLLARS. I said "no thank you" so they REFUSED to give me the services that my insurance covers. Refused a "normal" cleaning. Never in my nearly 50 years of going to a dentist has this occurred. I get it - sometimes additional treatment is necessary, however, I am not in a position to move forward at this time. Instead of TREATING ME WITH RESPECT, I was ushered out. STAY FAR FAR AWAY FROM HERE unless you have cash to throw out the window for procedures that you have never been told you needed before! Funny how everyone gets the same spiel - this place is nothing but a money grab for sure! Filing a grievance with my insurance company as well since they refused to honor my covered services.

Dr Eber is the best dentist I have ever had. He is so caring, precise, has never caused me any…read morepain, great bedside manner. Cindy is able to create great crowns in the office. The office staff are so nice and make you feel at home. can't say enough good things about this dentist and the staff.

Dr Eber has lost control of his practice. I've been a patient for over 40 years and since he has…read moregone corporate the quality of care has gotten worse. His hygienist refused to do a cleaning today because I didn't want X-rays today. Eber said it's ok if I have them next visit and she refused to work on me. He just shrugged his shoulders, that's not how to be a Dr. Obviously he's not in charge anymore. She deserved to be fired for insubordination. I'll find another dentist for my family.