Homewatch was the perfect place to get the help I needed for my father. I needed help taking care…read moreof my father for a month while he was living with me. I can't tell you how much we loved the help we received. My father has Parkinson's and his mobility is limited. The care giver, whose name is Paulina, was amazing! She came before her scheduled time on each visit and developed such a great relationship with my father. She bathed him, took him for walks, ironed his clothes, made his bed, arranged for his food and had great conversation with him. She was an Angel and having someone like her to care for my father was something I will never forget. Everyone at Homewatch from Tim the owner to all the staff were so kind and understanding and worked with me on any schedule changes or additional needs. I hope to employ their services when my father visits next!

My mother passed tragically in July of Glioblastoma, her illness was a rollercoaster. I am still…read morein contact with the caregivers from Homewatch who were amazing and empathetic people. Again, I highly recommend this company to you.

GREAT AGENCY! From the management to the nursing staff, Stay Home has provided excellent care to my…read more82 year old mother suffering from dementia. They KNOW how to handle someone with dementia with kindness. Thank you Stay Home.

Stay Home have been helping me care for my wife, who's well into dementia, for several months now…read more All of their caregivers to date have been capable, observant, and dedicated individuals who bring diligence and imagination to their tasks. They have helped me to improve my own observation skills and coping strategies.

The owner Michelle and her staff are extremely unkind people! Called to inquire about their…read moreservices and was spoke to so incredibly rude!

the owner of this company has a rap sheet and cannot take care of herself, definitely wouldn't…read moretrust her to take care of anyone else. beware.

Highly recommend this service. Compassionate, dependable and very trustworthy. They answer your…read morecall/ text promptly and treat your family member like one of their own.

The CNA has been very patient with our difficult family member, and arrives on time. She tries to…read moreengage. We are grateful!

I had spent five weeks in hospitals or SNFs before being discharged. I live alone and knew I would…read morewant someone to be wih me to help me transition to my home. I called several home care providers who told me it would take as many as five days to find care givers. I needed someone to drive me home and begin care the next day. We Care could provide what I needed. They helped me complete the necessary forms, line by line. I was extremley anxious about being home. Diane and Sonia were able to support and encourage me through my anxious moments. They provided both physical and emotional support as I adjusted to being home. In addition, all my laundry was done, my bed changed, dishes washed, and my meals were prepared. They both went "above and beyond". I valued their companionship as I adjusted to being on my own. They became like surrogate family members, and I appreciate their caring and kindness above all.

From the owner: Our services range from Skilled Nursing Care to assistance with Activities of Daily Living. WeCare…read morehas earned a stellar reputation-which speaks for itself-by providing the solutions that improve the quality of life for our clients. Located in the metropolitan Baltimore, We Care Private Duty Services, Inc., is a Nursing Referral and Residential Services Agency dedicated to serving those who need and desire assistance within the comfort and privacy of their own homes.MD, area, WeCare has provided service excellence to its clients for the past fourteen years. WeCare is independently owned and operated. WeCare is licensed by the State of Maryland Department of Health and Mental Hygiene, Office of Health Care Quality. All Nurses are licensed and Nursing Assistants are certified by the Maryland Board of Nursing.

When my mom was rushed to the hospital on 1/2/18, I had no idea how I would care for her, my…read morefamily, and meet the demands of my job. Assisting Hands provided exceptional care while she healed and helped ease my worries. The staff was caring and completely spoiled my mom. I highly recommend them! -CMP

I highly recommend Assisting Hands for any home care needs you may have. My experience has been…read moresuper positive and their caregivers are wonderful, both caring and competent. Since we had a stroke in our family we have had to use a number of home care providers based on the stage of recovery we were in. This company is our favorite. It can be hard to find the right business to provide these type of services but look no farther you have found the best. I think the owner sets the tone because I have found her and her staff to be very willing to address my concerns and make sure that my experience was 5 star.

In the on-going saga that my medical issues have become, I have once again needed services from a…read morehome health agency. From the beginning, Actual Care has been fantastic. The regular nurse really cares about my situation and has helped advocate for doctors to get things done when I'm not being listened to. I have not been restricted to my home and unable to leave as I was with the other agency, and this group does not care if I continue to see my regular physicians. The group has understood that I needed to work, which results in some late hours, but they have also been flexible enough to let me meet up with a friend from out of town that I do not get to see very often. When you are sick, little things like going out with friends or being able to work make a huge difference in mental health. I am always able to reach the nurse who comes to my home when there is an issue, and she has come to my house a few times that she wasn't scheduled because the bandages leaked or came apart. I think, most importantly, the company listens to me and follows orders from the doctor. I have needed their services 3 times since November 2011, and chosen to go back to Actual Care each time. I have also recommended them to the doctor's offices and will continue to do so.

I'm grateful for the caring staff at Heritage Hall. They truly live by their values, showing…read morecompassion, kindness, and respect in the care they provide. A special thank-you to Molly, the nurse, for her dedication and thoughtful care. It means so much to know your loved one is treated with dignity. Thank you to Molly and the entire team for making a difference for our family! We literally cried when she had to leave because they had a wait list for long term care. 5 star treatment to their patients.

I would not recommend Heritage Hall to care for an elderly relative. My father was there for a…read morecouple of months and it was a terrible experience. We had problems with both the staff and the administration. Most of the nurse assistants were very nice and helpful but they are overworked & short staffed and my father would often be neglected by them. I would have to go find someone to assist him in urinating, etc., and that often turned into an extensive search as often not a single staff member was in sight. I am a male and one of the nurse assistants, a black lady named Sarah, made sexual advances towards me on several occasions. She would grab me in a bear hug and rub her body up against mine and attempt to kiss me on the neck. The first time it happened, I just pushed her off me and thought she got the message. The second time it happened I complained to the Social Services Director, a lady named Maureen, and told her what had transpired and that I was offended by it. Maureen was very rude and actually made a joke about it and said that was how Sarah shows affection. Sarah continued to work there even after this. Also my Dad had given Sarah some peanut brittle for Christmas and after it was gone, she started bugging him for more. She was relentless to the point where he really became upset by her persistence. I also complained to Maureen about this but as in the other issue, she just brushed it aside. I had elected to do my father's laundry instead of having it done on site by their laundry service. My father's clothes started disappearing and to the point where we lost about a dozen articles of clothing. Apparently even though I had notified them I would be doing the laundry, his clothes were still being picked up, taken to their laundry area and then mysteriously disappearing. When my father finally left the facility and came home, I wrote Heritage Hall a short letter regarding his missing clothes & that I would like them back but they never responded. Plenty other facilities to choose over this one and I would certainly not recommend Heritage Hall.

The veterans administration the VA hospital in Martinsburg recommended this place to provide me…read morehome health care for a routine nurse technician procedure I'm extremely happy with their operation and their staff outstanding service communication and reliability

Excellent Caring Professional Business. I would recommend them to anyone I know. Great service to…read moreour community. Mary Anne Sanders

My family's experience while my mother was a patient on the 3rd floor at Lorien Health Services…read morefrom March 25 through April 13 was very concerning. While I understand the demands placed on healthcare staff, we experienced a lack of consistency in care, limited attentiveness, and poor communication when asking reasonable questions. At times, interactions with staff felt dismissive, which added unnecessary stress during an already difficult situation. More importantly, we had concerns about whether care protocols were being consistently followed, particularly given the seriousness of my mother's medical condition. After my mother was transferred to the hospital on April 13, a significant medical issue was identified that, according to her physician, could have become much worse had it not been addressed when it was. This raised serious concerns about the level of monitoring and care she received prior to her transfer. In contrast, the hospital staff demonstrated a much higher level of attentiveness, professionalism, and compassion. I am sharing this feedback, as I also shared my concerns directly with facility staff, in the hope that improvements can be made in patient care, communication, responsiveness, and accountability. Families place tremendous trust in these facilities, and I hope this feedback leads to meaningful improvements in the care provided to future patients.

My father was admitted to Lorien Columbia for rehabilitation, and unfortunately, our experience was…read moreextremely disappointing. From the office staff to some of the aides, I witnessed behavior and conditions that were unacceptable for a healthcare facility entrusted with caring for vulnerable patients. I followed the advice given to me and visited on different days and at different times. During nearly every visit, I had to ask for my father's room to be cleaned. I repeatedly saw gloves, gauze, and other medical waste left on the floor. On one occasion, his urine bag had been left unclamped, causing urine to leak all over the floor. A staff member cleaned it using only a towel, without any disinfectant. I eventually began taking photographs because I felt my concerns were not being taken seriously. One day, while walking past another resident's room, an elderly woman asked me if I could please turn off her call light because she had been asking for assistance for a long time. The staff member sitting directly across from her room simply laughed. My father was also discouraged from using the bathroom. One staff member told him he was "pooping too much" and that it was affecting his bedsore, while another told him to simply use the brief and they would change him later. As a result, he developed a severe rash. When I asked how this happened, I was told that "sometimes patients are allergic to the briefs." If that was the case, I do not understand why they continued using them. In addition, my father was placed on what they called a "mechanical diet" for nearly the entire month he was there, without proper explanation to our family. He lost a tremendous amount of weight during his stay and weighed only 102 pounds when he finally came home. He was skin and bones. I even had to ask staff to allow him to brush his teeth because he wanted basic hygiene care. Healthcare is not just a job -- it requires compassion, patience, and respect for human dignity. These are people's loved ones, and they deserve proper care, cleanliness, and kindness. No family should have to witness the conditions and treatment that I observed during my father's stay.