I love my facials and treatments from CoCo. I always leave with fresh glowing skin! She makes great…read moresuggestions for my skin. The location is private and relaxing.

I really wanted to like this place especially with the supposedly good reviews. I always wondered…read moreif these are friends or families helping the business with the over praise. First, I have had facials in different parts of the country and overseas. I know what is a true and real facial feels like. This was not it. This is on me for not making time on carefully research this place. The DMK felt like the " esthetician" watched bunch of you tube videos and mimic the steps. There was no facial massage, it was more like throwing the products on your face which literally it happened that way. Lily was lovely and everything but one thing is the personality the other is the execution of work. The place: people go to have a facial or massage in a place that is zen and quiet. It's a space for healing and focus. There's no privacy. The working areas are separated by panels. There are no doors but curtains facing the checkout counter. I could hear the next door client chatting with her esthetician nonstop. For that you go to therapy or simply have that session at home. It was distracting and extremely annoying. The choice of music and volume not okay. It gave me the impression these people wants to make quick money without having proper practice and real experience. I'll keep looking and make the time to check on their certificates online. The ones on the wall look pretty fake. I know this is a brutal review but this impression was fully created by you-- the business. I support women owning businesses but please do it right!

Different location, same great results…read more This prime real estate location, the Gulch, is the newest wax studio and my favorite. I have to schedule around my work-life balance, so it is difficult for me to get my preferred cerologist every time, but thankfully I have yet to have a less-than-stellar experience with any of the ladies. Yes, waxing is uncomfortable, but the ladies are professionally trained to make it as quick and painless as possible. I never had skin irritation, missed hairs, bumps, bruises, ingrown hairs, burns, or rashes afterward. The one hour of free parking is convenient as I am usually in and out in 20 minutes. It is immaculate that I never have to be concerned with catching the cooties. Once you go wax you will never go back!

I am deeply disappointed with my recent experience here. Despite noting my current prescriptions…read moreclearly on my intake paperwork and having my appointment confirmed by the front desk, a technician abruptly entered the room without an introduction and informed me I could not be serviced. The staff took zero accountability for the miscommunication and failed to offer an apology for the wasted time and inconvenience. As a local who had heard wonderful things about this business, I am truly let down and will not be returning or recommending them to others.

My boyfriend and I were hopeful we could grab a facial on the same day. Not only did we get facials…read moreeach, but we were able to add on massages as well! Both of us absolutely loved our massages and facials. Highly recommend. Friendly staff amazing service!

I got a facial here and I had a great time! My skin was glowing afterwards and I was very relaxed…read more Emma W. Was fantastic, and the relaxing room was very nice too. All the staff were friendly, and my skin has never looked better!

She was really nice and fast, i loved the results and would definitely recommend, 2221 Nolensville…read morePike, nashville ,is the correct address the yelp one isn't right

Tatiane is great! Her waxes are fast and professional. She is very kind and easy to talk to. I…read morewould definitely recommend her!

I don't think I've ever had a negative thing to say about any EWC location and this is no…read moreexception. Live in Brentwood now and this is the most convenient spot to go, and the staff is great! Reception always kind and Zoe is my favorite wax specialist. I'm a EWC customer for life! They do wax packs that are so great and save you money. Love y'all!

Extremely disappointing customer service at the Franklin location…read more I've been a longtime European Wax Center customer and have purchased multiple Wax Passes over the years. I regularly purchase a variety of services from European Wax Center and have consistently invested in the company, so this experience was especially disappointing. I had a 9:00 AM appointment at the Brentwood location, which I confirmed the night before. Unfortunately, I became unexpectedly ill that morning and was actively vomiting. I was unable to call before my appointment, but I contacted the Brentwood location around 9:30 AM. They explained that I would be charged 50% of the service, which I understand is the company's cancellation/no-show policy. I had no issue with the Brentwood staff for enforcing the policy. My concern was that, given the circumstances and my history as a loyal customer, I was hoping for a one-time courtesy. I was advised to contact other locations because I may be able to get in touch with the district manager through one of them, so I called the Franklin location. The person I spoke with told me she could help me, but she did not identify herself, so I had to ask who I was speaking with. That was when I learned she was the general manager of the Franklin location, whose name I believe was Megan. From the beginning of the conversation, I found her tone unnecessarily rude and dismissive, despite the fact that I was speaking to her respectfully and simply trying to explain my situation. I explained multiple times that I understood the policy and was simply asking for a one-time exception because I had unexpectedly become very sick. Rather than feeling heard, I felt dismissed and patronized. I was repeatedly reminded that I had confirmed my appointment the night before, despite explaining that I confirmed it because I fully intended to attend. I was also told that the no-show would remain on my profile. At one point, after I expressed that I did not feel her response reflected genuine understanding of the situation, she asked, "Is there anything else I can help you with, dear?" Given the tone and context of the conversation, I found this particularly patronizing and dismissive. I understand that the policy ultimately stands, and I was never asking for the policy to be eliminated. I was asking for consideration in an isolated situation as a longtime customer. The issue is how this situation was handled and how I was treated when I reached out for help. Unfortunately, this interaction has changed how I feel about continuing my relationship with European Wax Center, and I do not plan to purchase additional Wax Passes once my current passes expire. Policies can be enforced while still treating customers with empathy and respect. I was disappointed that this was not my experience. If I could give zero stars, I definitely would.

This was my first time at European wax center and I was not disappointed!! My waxer was Elizabeth…read more(I had signed up for any available and got her) and I got a Brazilian and inner thigh wax. She was very professional and also fun to talk to, which always makes the wax easier and faster! She explained everything she was going to do while she did it and even recommended a product for me to use to help with ingrown hairs (a problem that I suffer with constantly). I already scheduled my next appointment and can't wait to be back! Prices are comparable to other waxing centers in the area. I paid $70 (including $20 tip) and I have seen online that other places are closer to $100+ Pro tip: you get a free service or 50% off a bikini/Brazilian for your first visit!

Been using this place for years but may change my mind about that after today. I booked a last…read moreminute- squeeze into my tight schedule appt on line for 445p. Showed up at 440p to prepay and get tip ready. My assigned professional was outside with another employee "talking" until 555p. At that point I asked the lady at the desk to book me the next available which was 515p. You bet I did it. Don't want a person who has no regard for people's time touch my privates. So needless to say, because of her lack of concern for my time , I missed my next appointment. I think this event is bad enough to switch locations. Too bad cuz it's 1/2 mile from my house. Never again!

Oasis offers a monthly facial membership which is a GREAT value (15% off everything including…read moreproducts/add-ons). Sunnie is an angel and has worked wonders in helping me treat my acne and uneven skin tone. The enlighten facial leaves my face glowing for several days afterward. Can't recommend them enough!!

Oasis Face Bar is my new go-to spot for facials! I did not have a regular facial place, but wanted…read moreto start to get one more often. The problem is that so many places are so expensive!! Oasis Face Bar is extremely reasonably priced with an introductory offer as well. After talking through my skin and the different options with Sunnie (highly recommend her too!), I chose to do the Smooth facial. It provides dermaplaning and spruces up your skin! I could instantly feel the difference and the smooth feeling lasted for weeks. I've already been back once more and will continue to keep going!

I have been trying out stylist for over a year and have been continually completely disappointed,…read moreeven at the high-end places with the senior stylists. I had a first appt with Allison this week and she managed my middle-aged, curly hair excellently. She "read" me well and was just phenomenal. This place does need more than 5 stars!

Dishonest place. Don't come here unless you want to get taken advantage of. I went in for a quick…read morebang trim (while on an out of town trip). The hair stylist completed the trim ($15). I paid with a $50 bill. She gave me $5 back. I immediately stated I had given her a $50 bill. She said it was a $20. There was nothing I could do. I am positive it was a $50 bill. I only had the one bill in my travel small purse and it was a $50 as I originally had paid my dog sitter before I left town $250 all in $50's and saved the last one for the trip, thinking with my credit card it would be enough. I had wandered away as she processed the payment at some items on a shelf. I'm sure she put the bill under others and then robbed me by telling me she did not have a $50 visible on top in her drawer. Just always use a credit card here or the hair stylist with the blond hair - who's lived in TN for 19 yrs. she stated will rob you.

Shocked this location doesn't have any reviews! I was charging my car the other day and got my…read moreeyebrows waxed and tinted to kill time (I needed it!) so I stumbled upon this place and they were able to take me as a walk-in immediately. The esthetician was so patient and gentle with my wax/tint and took her time to perfect it. I walked out getting exactly what I was expecting and more. I will absolutely be coming back.

I happened to mention to a friend how I wished I could have my head massaged by a professional and…read moreshe turned me onto the concept of "head spa," which I had never heard of before. Well, I went down a rabbit hole and found Poppy and Monroe! A head spa is more than just a massage. At Poppy and Monroe, they give you a scalp analysis, massage, and essential oil treatments, with plenty of warm, rushing water to rinse and finesse. My treatment, which was pretty pricey at around 300 bucks, also included a facial (the esthetician rubbing my face was divine), foot massage, and hand/arm massage. At the beginning of the head treatment, Anna (who was AMAZING, by the way) showed me what was good and bad about my hair and scalp--my scalp was some of the best she'd seen, but was a little pale and needed more blood flow. She then showed me what my scalp looked like after that treatment, and there was indeed more blood flow, and looked more vibrant and less anemic. Anna was professional and kind and told me what she was doing every step of the way. She made sure I was comfortable the whole time. Everything felt wonderful. The vibe was calm. I felt relaxed. After the visit, Anna gave me pointers on how to care for my scalp and recommendations for returning for further treatments, but not in a gimmicky-trying-to-sell-me-stuff way. The space is warm and welcoming and also offers pedicures, manicures, and makeup sessions. The pedicure/manicure spaces are a little close together for my taste (I prefer private rooms), but they are stylish and clean. I plan to come back and see Anna again to work on my self care regimen. And there are lots of cute restaurants and shops in the area, so you can park and make an afternoon of it!

I've been going to Poppy and Monroe for a few years now. I won't go anywhere else!! I am very…read moreconcerned about hygiene as I know really bad things can happen to you if you get an infection from unclean tools, water, etc. So, the hygiene aspect brought me there initially. But, then I found that everything else is also really, really good. I have some favorite technicians, but I have never had a bad experience with anyone. I now take my husband with me as well, and he loves it! The atmosphere is super relaxing. Overall, just a really great experience, and I feel confident that my health/hygiene is taken seriously. Also, I recently tried the scalp treatment option...I highly recommend!!