Before finding Maxwell Window Shades, I got estimates from two other Hunter Douglas experts,…read moreneither checked if our blinds were still under warranty. Then I spoke with Marie, who immediately checked with Hunter Douglas herself and found out our blinds were covered! She didn't have to go the extra mile, but she did, and it saved us an unnecessary expense. We are so grateful for her honesty and diligence in looking out for us rather than just pushing a sale. Maxwell Window Shades has earned our trust and all our future business. Thank you, Marie & Maxwell Window Shades!

I love that Maxwell Shades has been family owned for several decades. They are knowledgeable, have…read morea wide range of quality window coverings and provide great service.

Mark and Darryl were absolutely amazing and took exceptional care of us from start to finish. As…read morefirst-time homeowners, we honestly had no idea where to begin, and the entire process felt overwhelming at first. We're located in San Jose and received several quotes for 23 windows, but the prices elsewhere were shockingly high. After finding Blind Ambition through Reddit, we decided to take a chance and give them a call--and we are so glad we did. From the very beginning, Mark and Darryl were patient, knowledgeable, and genuinely invested in helping us make the right decisions. Because of our busy work schedules, we couldn't visit during the weekdays, yet they went above and beyond by opening on the weekend to accommodate us. They carefully walked us through the Hunter Douglas options and drapery selections, answered all of our questions, and even provided samples for us to take home, which made a huge difference. They also offered us truly unbeatable pricing and discounts, which made the project feasible for us. After placing the order, they continued to provide outstanding service--keeping us informed on shipping timelines, coordinating directly with the installer, and handling every detail seamlessly. When one of the blinds arrived faulty, they immediately took care of it by contacting the manufacturer on our behalf, making the issue completely stress-free for us. What truly sets Mark and Darryl apart is how much they care. They treated us like family and delivered the true meaning of customer service--something that is rare these days. We wholeheartedly recommend Blind Ambition to our friends and family and will absolutely be returning customers for future projects.

Darryl and Mark were the best! Not only friendly and helpful, but they also know the product lines…read morein great depth. There are a bewildering variety of materials and technologies available, and it would be easy to make a mistake. They will think about your use case, and recommend the right stuff. I've had bad experiences at other shops, where the staff would barely even speak to you if you were a homeowner not a designer. It was a whole different experience at Blind Ambition!

Mr. Ho is very professional and his customer service is fantastic. He has a large variety of fabric…read moreand an array of drape patterns he offers. My living room windows were dressed elegant, and he also made me a few beautiful accent pillows to match my living room color scheme. I'm very pleased with the quality of work and I recommend his work to anyone who's is looking for drapery. Thank you so much Mr. Ho !!

Wow! Just called Ho's to make an appointment over a month out to measure for Hunter Douglas…read moresystems. Woman who answered said something to the effect of no appointment for two weeks....... And maybe I should try Lowe's. I told her I didn't want appointment until a month out. She then said try Home Depot. Frustrated, but keeping my "happy voice" in place, I said "I guess you don't want the job", to which she replied, "sorry". I shall continue my search.

Had a great experience with this company. We needed to replace the sheer drapes in our master…read morebedroom, and replace the lining of the drapes in our family room (they were sun damaged and we did not know relining them was an option). Aleksandra was great. It was easy to set up an appointment with her, was punctual, she was very knowledgeable about providing options for us, very professional, and gave us a very competitive quote. Tony removed the drapes in our family room and came back later to install the new/relined drapes. He obviously has a lot of experience with this, worked very quickly, and was also very professional. Most importantly we are very happy with the result.

We used Bay Area Window for four skylight shades…read more Design (Aleksandra): 5/5 Aleksandra was communicative and responsive throughout the process. She provided meaningful options and we are happy with the design. We discussed with Aleksandra that we wanted the shades installed as close to our skylights as possible, and she confirmed with the installer that that was possible. Install (David): 2/5 We did a walkthrough with David and again explained that we wanted the shades as close to our skylights as possible. He asked, and we told him, that we also wanted the solar recharging panels to be on the side where the shade collected when opened (so the panels would be less visible). To be fair, David warned us that he would likely scratch the walls and may leave gaps because the coverage around our skylights was uneven. Both of those came to pass (which I am separately fixing), but that is not why we are unhappy with the install. Rather: - Despite the fact our ceiling is flat and our skylights are flat, David installed the shades at a slight angle. When I confronted him about it, he stated he was trying to follow the wall around the skylight. I disagree that his approach accomplished that. In any event, if there were options as to how the shades were going to be installed, we believe David should have conferred with us before unilaterally making a decision. - David also installed the solar panels on the opposite side of where we discussed. David stated he had no recollection of our prior conversation. We disagree that we never discussed this, but as above, if there were options, we believe David should have checked with us before installing. After confronting David about the shade with the most severe angle he begrudgingly reinstalled it (photos attached). Aleksandra did offer a partial refund and offered to have David come back out and reinstall the shade. However, we do not have the availability to monitor David the entire time he is here, which appears to be the only way to ensure things are done as we discussed. Additionally, the 3 of the 4 corner covers have fallen from the shade that David reinstalled and we do not relish the same thing happening to the other shades. The upshot is Aleksandra is easy to work with, but if you get David to do your install you may want to supervise his work.

We're really happy with how our window treatments came out. The motorization is quieter than we…read moreexpected and the fascia is a really good match for the window sill color. Thanks Lorraine for explaining everything really clearly!

I am so impressed by Budget Blinds of S.F.! We have 14 feet blinds and our motors were slowly…read moredying. I needed to climb a 12 ft ladder to replace the batteries every month. I spoke with Lorraine over the phone and she sourced new motors for me and arranged to have it delivered. I thought it would be easy for me to replace myself and then quickly realized that given the height and switching model types that it was NOT an easy job. I called Lorraine and confessed that it was more challenging than I anticipated. She immediately sent her colleague, Usbaldo, to help me. She said she was worried about me going up and down on the ladder and wanted to make sure that I was safe, especially before the holidays. I was so touched by her concern for my safety. Usbaldo arrived with an hour of my call and installed the motors within 15 mins. He was so polite, careful and professional. He installed the new motors and the new remote. My life is so much easier having these new motors! Thank you so much Lorraine, Raymond and Usbaldo. I can't thank you enough!. You are so wonderful!!

Well hello Peggy. So sorry, but it seems no other way to get a hold of you to talk about a…read morepurchase I made about a year ago, which is still under warranty. So why did I leave you a message? I was not happy with the performance of my expensive automated skylight shade, and wanted to find a way to remedy the problem. But you won't return my calls, text messages or emails and I think people should know what kind of reputation you have, in terms of servicing agreements. I don't see anything wrong with the way I interacted with your firm and do not appreciate your unprofessional behavior. So grow up and deal with your customer's problem.

I can't say enough about the quality of their product, and their service. I got my roman shades…read morefrom them over 20 years ago. Aside from a little dust, it still looks new! Recently however, there was a fault with one of the pulleys, such that the mechanism wouldn't work if I wanted to pull the shades up. I called them up, they found my order from 2 decades ago, then soon sent someone out to replace the faulty part. Peggy and Ed were awesome to work with. In an era where customer service has lost all meaning, it was delightful and refreshing to work with a company that stands behind their products, and are committed to customer satisfaction. They are truly awesome

We went with Jolynn based on a recommendation from another design professional. We're very happy…read morewith our choice! She is efficient, professional, and smart about setting things up to facilitate easy decision-making. The shades we picked with her help look fantastic and are functioning perfectly so far.

I contacted the firm to request a quote on replacing the old drapes at my front window. They were…read morereally falling apart after 40+ years. Jolynn Rodriquez came to the house, and managed to climb up the 40 steps from the sidewalk carrying several books of samples. We picked a couple of fabrics. She took measurements and gave me a reasonable price, estimating delivery in about 6 weeks. In 7 weeks she called and we made an appointment for the installation. Spencer did the installing in just about one hour. The drapes did not meet at the bottom hems. I called Jolynn, and she came up that day. She climbed on my ladder, did some adjustments at the top, and fixed the problem. I am very impressed with the wide range of fabrics she had to pick from, her reasonable pricing, her delightful installer, and her ability to fix the problem. I recommend her highly!

They don't have the appropriate equipment for cleaning blinds and they want to charge way too much…read moreto clean blinds and they don't guarantee they're clean?? So dumb. Update to owners reply: There's definitely something wrong with your business? I got another company that was very upfront and got all 10 blinds done for less than half of what you charge and your girl on the phone was trying to talk me out of it more than talk me into it. So that's a big red flag!! I could buy all new blinds for the price you charge for cleaning them, but there was always a response. We probably can't clean them??

Professional, knowledgeable and solved the problem during the first visit. The knew exactly what…read morethey were doing and would use them again for my HD blinds.