June 23, 2025 Needed to check & service AC system. Kelly…read morelooked at electrical, seemed ok. His assistant, a nice young trainee, cleaned the outside exchange screen unit. Then, my smart thermostat was discovered to be faulty. I asked for a similar smart thermostat. Kelly said he didn't like those and recommended his favorite- a manual control programmable. Being without air on 85 degree day, I agreed. He charged me $130 for the service call and $160 for the thermostat. The "new" thermostat failed after about 3 days so I called him and requested replacement with smart thermostat again, which he said was $50 higher (now $210 for the thermostat !) In the meantime, I checked local RETAIL prices on the defective therm he installed = $44; and the RETAIL price of my replacement smart therm = $90. I felt he should make it right by replacing his bad one with the better one at no additional cost. Still giving him a $70 markup. I felt he was grossly overcharging, under serving, defensive, argumentive, and somewhat hostile when he said " you either pay me the extra $50, or I'm not coming". So much for his website saying "Our prices are always fair, and we even offer a senior citizen discount." No senior or veteran discount was even considered or offered. My lowest cost option was to accept his threat and "get it done". I've been cheated and mistreated before and usually "fight" it, but he had me over a barrel. No apology for the inconvenience, the therm failure, no senior or other discount, no consideration at all for his customer. He only wanted to rip off as much money as he could. His teenage assistant was the most helpful in resetting the smart therm app for me. I'm wondering- Should I recommend, or reuse Kelly again??? I think not, and don't recommend others to use him. Unprofessional, greedy, and "my way or the Hiway" kinda guy. Sincerely, Steve Alexander , West Des Moines

Kelly came highly recommended from family and we are very pleased with his work. New HVAC price was…read morevery reasonable (out of three total bids) and he provides great advice when it comes to efficiency versus reliability. He ultimately saved us almost $4k compared to going with other dealers.

Very responsive,fast service. Keep you in the loop Use the…read morebest materials. Installed commercial water heater in less then 8 hours and it was done right. Thank you

This company installed a new a/c unit and furnace and the blower motor hasn't worked in 3 months…read morenow it's freezing and I am cold and furnace still not working and I don't know if theirs a warranty

Used Dayton to do an entire hvac replacement. Process was extremely smooth from initial meeting…read morewith Nick to installation completed by Axel and his partner. All communication was prompt and customer centric. Followed the rule of getting 3 quotes and Dayton won out based on service, price and warranty. A week in and can tell a difference fingers crossed units continue working.

Dayton Heating completely nailed it with our garage heater install. Oscar and Axel were prompt,…read moreattentive, pleasant to have in our home but most important they were skilled and knowledgeable. I would encourage you to get a bid from Dayton because they were the most competitive and the quality of their work was outstanding! Thank you for making this project so easy!

Our AC went out in the middle of the night, by morning it was 81° in the house and extremely hot…read morefor us, worse for our dogs. I called, they were thorough and efficient and since we are a veteran household we have a forever service plan now! They were able to get someone out by 2pm, they called me at 11am and said Al would be able to come out earlier to help. I was so relieved they were able to get here sooner AND the fact AL himself came out was a bonus! Our system is 21 years old and we thought for sure it would need replaced, but he was able to fix it for a fair price! We will 100% call them when we are ready to get our HVAC system replaced. We have a friend for life in Lenz!

They did a great job! They are the best heating & cooling place I've used. The guy who came out…read morewas polite, respectful, took off his shoes inside, worked quickly, and the repair worked right away. They DO NOT CHARGE to come out & diagnose, so I really LOVE that! My one & only critique was that I think the guy could have notified me of the price for the job a little earlier before he did too much work. The price was really fair though, $318 after tax to replace capacitor & no extra charge to come out. I looked online and they run around $60-$300. My unit is 21 years old so that price is on the low-end, but still seems very fair too me. Highly recommend!

I recently reached to Josh Jones, the owner and installer of Priority One HVAC service to replace…read moreour failed unit; we are very satisfied with the experience. From the start, customer service was responsive and professional. Scheduling was easy, and he arrived right away. Josh was knowledgeable, respectful of my home, and explained everything clearly before starting the work. The job was completed efficiently and to a high standard and he called for the city to inspect: he has gone the extra mile by working with our insurance adjuster and a couple follow-ups to see how our system is performing. Pricing was very fair and transparent, no hidden fees or surprises. We received a superior high efficiency units at less than half of a bigger "local" corporate owned business. There were some added things he did at no extra charge that other companies would charge for. I appreciated that he took the time to answer all my questions and offered honest advice throughout the process. I'd definitely recommend Priority One to anyone in need of reliable HVAC services. Great service, quality work, and peace of mind!

Priority One returned our call quickly and Zach came the next day for service on our furnace…read more Appreciated him taking his time to explain to us what was wrong and what needed to be done. Cost was reasonable and we were pleased with the work done.

They just replaced our whole HVAC system and I very highly recommend them to anyone! They responded…read morequickly when our air went out during a streak of 90+ degree days. They worked quickly and efficiently.

Hired them twice so far. Had a sump pump and backup battery installed as well as maintenance on the…read moreAC. I found both employees to be very friendly and thorough. I signed up for the yearly maintenance plan so I think it's safe to say I'd hire them again. I can't speak for price because I didn't shop around BUT I felt it was fair based on other work I've had done. It's definitely within reason and not a rip off.

Our air conditioner broke down Sunday night and we were without air for 3 extremely hot nights as…read moreWednesday was as soon as we could get someone here from Wyckoff. Phil was sent to do the evaluation and repair. He got us up and running very quickly this morning, We are so grateful for dependable, professional service, and service technicians with a great attitude like Phil ! Highly recommend this company and Phil for service with a smile and a great attitude!

Great company! They have helped me out a few times. Service my furnace & A/C maintenance every…read moreyear. Brody came out Thursday & re-lite my gas fireplace pilot light. He taught me things about my fireplace that I never knew. Very pleasant

What a joke. I purchased a brand new HVAC unit years ago from Aspen Aire and its not worked…read morecorrectly since. The only reason I got it was because my furnace went out and I live in a mobile home. Not a lot of people work on mobile home units. I understand that. Lately it's been 76 or as high as 84 degrees in my home. Now ask yourself Aspen Aire, would that be acceptable in your home??? I've talked to Alex multiple times and emailed Craig and conveniently no one will call. They've said "it seems to be working" . At the start of this summer they found a huge HOLE in my ceiling that was never taken care of when the new unit was installed. They won't claim they made the hole but it wasn't ever finished until recently. I did get an inspection done and now it's concluded that possibly the duct work isn't correct. I will post this on every social media form to warn people against using them in the hopes of saving someone the mess I have.

WARNING: These people will slather your property with their stickers - without any request for…read morepermission. Oh, and your neighbor's property too. Oh, and as a paid customer who politely asks them to kindly remove said stickers, you will receive zero response. See posed photos.