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    Brittain Commercial

    1.8 (107 reviews)
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    Services - Brittain Commercial

    Property management

    Listing agent

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    Taking advantage of people
    Dominguez J.

    Paid my rent on time and they rejected it. Called them and left lots of messages for them to call me back and no response. Had to call my land lady who was great and then call my bank and they said that brittain rejected my payment not once but 2 times!! It finally went through today like it should have the first time but then they have the audacity to charge US late fees when they are the ones that rejected the payment twice! This is so unprofessional and we have reported them to BBB. They should be ashamed for basically saying that's too bad when it is their fault for not taking our payment in the beginning. We were not having trouble with our payment, every other payment was on time and accurate. Please learn to take accountability for your mistakes and not keep trying to blame the people you decide to screw over. Kindest regards

    This is my vehicle after our garage gate hit my car and didn't pick up that there was somebody parking.
    Theresa C.

    My experience with Shaulene specifically has been absolutely awful. My car was hit by the property gate and my car was left with significant damage. This happened on dec. 21 and despite numerous calls and voicemails. She has not reached back out. On top of that, scheduling an appointment with their front desk receptionist has been a nightmare. She either has no idea what is going on or has been given instructions to transfer calls to no where. It has been a month now and no repairs on car have been started or any contact by Brittain has been made. The level of non responsiveness has been ridiculous. I would not recommend if their clients to let them manage your property or tenants because of their lack of responsibility. Shaulene goes to add that she explained this to me, but this never took place. She has not called me back once. I have been told to wait to hear back from this and their investigation.

    Bathroom
    Melissa G.

    I was not able to delete my review. However, it has been on my heart the last few months to remove it entirely. I am all about chances in life. I think I was caught up in the moment, and the chaos that I was experiencing with things that can go wrong when moving into a new space. After coming from a place that had issues. I thought I was jumping into another similar situation. In the last few months, I've not had to call in for any emergency maintenance issues. Nor have I experienced any issues with my unit (that are major). Lavon had been in communication with me, resolving the major concerns as quickly as she could. They have been working on the property lately. They built a wall around the dumpsters. Put in a security gate out front. The back is next. I noticed some of the complexes have stainless steel bbq grills and gazebos coming soon. I hope ours gets them, too! I have been sleeping with my windows open all night. I feel secure, safe, and peaceful here. Moral of the story: Don't be quick to throw stones! I apologize for my hastiness, Brittain. Thank you for having me as your tennant. Ps. The units are ample. They have great storage space, wall to wall closets, ceiling fans in the bedroom, vintage feel, spacious living rooms/ bedrooms, and enclosed patios. Bonus, they accept pets. Double bonus, we are within walking distance to Sacramento River. 8-10 min drive away from Midtown! I am humbled and truly grateful to have found a home that meets all of my needs.

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    2 years ago

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    Shaulene S.

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    Shaulene S.

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    Shaulene S.

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    8 months ago

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    Shaulene S.

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    1 year ago

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    Shaulene S.

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    4 years ago

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    Shaulene S.

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    Shaulene S.

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    Shaulene S.

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    Shaulene S.

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    2 years ago

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    Shaulene S.

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    Shaulene S.

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    8 years ago

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    Shaulene S.

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    Shaulene S.

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    Shaulene S.

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    3 years ago

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    Shaulene S.

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    6 years ago

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    Shaulene S.

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    2 years ago

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    Shaulene S.

    Thank you Abraham, we appreciate you and your amazing review!

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    3 years ago

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    Shaulene S.

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    2 years ago

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    Shaulene S.

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    5 years ago

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    Shaulene S.

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    Shaulene S.

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    8 years ago

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    Shaulene S.

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    Shaulene S.

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    Shaulene S.

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    Shaulene S.

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    Shaulene S.

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    5 years ago

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    Shaulene S.

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    Shaulene S.

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    Shaulene S.

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    Shaulene S.

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    5 years ago

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    Shaulene S.

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    8 years ago

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    Page 1 of 3

    Ask the Community - Brittain Commercial

    Review Highlights - Brittain Commercial

    I've lived the last 7 years at a property managed by Britain Commercial and have nothing but positive things to say.

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    Owens Property Management - Company Logo

    Owens Property Management

    (38 reviews)

    My partner and I were very interested in renting one of the properties listed by Owen's Property…read moreManagement, but unfortunately our experience has been frustrating from the start. We've been trying to get in contact with them for about a week and a half through calls, texts, and even by visiting their office in person, only to find out that no one is actually there. The contact information listed online didn't seem reliable, and we were given different numbers to try instead, which only added to the confusion. I do want to highlight that Adam was great, he was responsive and got back to us in a timely manner. However, he isn't able to assist with property-specific inquiries, so we were referred to Jesse multiple times. Despite being told on more than one occasion that Jesse would reach out, at one point even the same day, we never heard back and were left waiting days without any follow-up. At this point, I can't imagine the amount of loss occurring due to this kind of lack of communication. Since then, we've moved on and are now working with another property management company and are in the process of signing. Overall, this experience has been disappointing, especially when we were genuinely interested in moving forward. It made the process unnecessarily stressful and left a poor impression of the company as a whole.

    I just wanted to express my deep dissatisfaction with the service I have received from your…read morecompany. I am extremely concerned by the significant lack of communication and the failure to clearly describe the application process. Better communication from your part would have been incredibly helpful throughout this experience. Not leaving someone to wonder if "applications have been received" or if they are "under review", or the only response you receive is "owner decided to go a different rout", only after you get their attention by submitting a bad review. Furthermore, I would like to emphasize that simply editing a comment or response does not fix the underlying issues or make the situation right. I hope you take this feedback seriously and work to improve your transparency and responsiveness for future applicants. Have the day you deserve

    M & M Property Services & Management - Mold

    M & M Property Services & Management

    (142 reviews)

    If I could give 0 stars, I absolutely would. MM Properties handled my move-out and security deposit…read morein a highly unprofessional way. They deducted money from my security deposit without providing valid proof, clear receipts, or proper explanation for the charges. What made the experience worse was their complete lack of communication after move-out. Emails, text messages, and phone calls were ignored for an extended period of time, leaving me with no answers and no accountability. It feels like once they had control of the deposit, responding to a former tenant was no longer a priority. A professional property management company should be transparent, responsive, and able to justify deductions with proper documentation. My experience was the opposite -- poor communication, lack of transparency, and very disappointing service overall. I would strongly caution others to document everything carefully if dealing with this company.

    This has been the most challenging property management company I have ever worked with. Since they…read moreassumed control of my complex, the quality of service and communication declined significantly. I was a resident for over 2 years without any issues before they took over. I am relieved to no longer be under their management. In my personal experience, they did not take my time or well-being into consideration, and interactions often felt condescending and rude. My dealings with certain staff members, including Anna Matarazzo Orr, were particularly difficult and unprofessional. She was arrogant in her approach, unnecessarily rude and disrespectful, and had a very superior, off-putting attitude. I called her to let her know she was late for our walk-through and she stated the appt was @ 11:30. I called her back a minute later to tell her it was 11am not 11:30am and she proceeded to ignore my calls (email attached). When she and her colleague showed up 35 mins late, neither one of them apologized for their error. M&M Properties Staff are unprofessional and difficult to work with. I anticipate that there may be difficulties in recovering my deposit, regardless of how clean I left the apartment. The primary issues stemmed from the recurring water damage caused by annual flooding, which led to a severe mold problem that rendered the unit uninhabitable. Given these circumstances, any attempt to withhold my deposit would suggest malicious intent rather than a legitimate concern about the apartment's condition. If you are considering renting from them or partnering with them as a property owner, I would strongly recommend exploring alternative management companies.

    Jason Oliveira - M&M Property Services & Management - Downtown

    Jason Oliveira - M&M Property Services & Management

    (8 reviews)

    Total snake of a dude. He tells us he's going to put grass in the yard. Doesn't happen. Tells us…read morehe's going to fix the door knob, windows, etc. Doesnt happen. All of this emailed to him months prior. He forgot when we were going to move in so we had to move the date. Completely lied about what he was going to do when he arrived to our house. Said he would text the handyman when the handyman said he did not receive any text. Highly would suggest staying away from him it has been more trouble than it is worth.

    I rented one of the properties that they represent. It was a one-year lease that would then…read moretransition to month to month after the year. The monthly rent was $2,950 with a deposit of $2,950. I rented for 1 year and six months, the owners gave me notice to move out, they were going to move in. M&M property Management was very prompt about correcting issues; the air conditioner broke twice while I was there. I moved out and left the place absolutely spotless with the yards well mowed and the trees appropriately trimmed. The place looked way better both inside and out than when I moved in. I received a check eighteen days after moving out for $670. The invoices claimed $2,000 in yard care and $280 in inside cleaning. I can't claim fraud, it's possible that my property manager Jason Oliveira is blind or incompetent at his job. It is possible that M&M Property Management calls in their contractors regardless of how the property was left. I don't know how they function but do know that this is not best management practices and appears shady.

    Brittain Commercial - propertymgmt - Updated July 2026

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