You can take a look at the responses management gives to poor reviews and have a pretty good understanding of how they view their tenants. You don't matter to them and the property doesn't really matter to them, either. It's all about the bottom line and, in all fairness to Brittain Commercial, that's pretty standard for most property management companies. As far as our experience goes, we rented a nicely renovated apartment from them in a decent location in midtown Sacramento for nearly 10 years. We stayed because it was a good sized apartment that, thanks to rent control, was a great deal. When we first moved in parking was free, first come first served. They then began charging $50/month for one parking spot. We also had a pool, but they removed that and turned it into more parking. Rent of course went up, despite the disappearing amenities. The building had 2 washers and 2 dryers that were so frequently in disrepair that we stopped using them. Repairs often involved several phone calls on our end and at one point they even tried to charge us for the replacement of an old appliance. After a few more phone calls they reversed the charge because they had no right to charge us in the first place. All that being said, if you do sign a lease on a property managed by Brittain make sure you read your lease carefully and understand your rights as a tenant. Take lots of photos and document everything upon move in and move out. Don't expect much from management and maybe consider learning to do some repairs/maintenance yourself as it will likely be more efficient than trying to get them to do it. read more

***Refrain from renting from this property management company! *** I should have trusted the reviews initially. The property managers have constant turnover, I'm not sure if it's due to their incompetence or not getting enough money for the company. I presume it to be the former. I was a tenant for 11 months, paid rent early and had normal wear and tear upon move out. However, the company is trying to withhold a vast majority of my deposit. I have formally disputed the deductions as they are in violation of California Civil Code 1950.5. My "itemized" statement was vague, it did not include exactly the area or the work that was done. In addition, receipts and invoices were not received for the alleged work. I sent emails documenting everything and fully intend on pursuing small claims court. Per my emails, I advised I would like to keep this easy and even agreed to paying 25% toward paint that I felt was still unsubstantiated. I was dismissed. DO NOT RENT FROM THIS COMPANY. read more

Don't know the name of the agent I spoke to, she looked sort or pig adjacent, needs to work on her customer service. Probably would have rented if not for her attitude. read more

If you are reading this, do not rent from Brittain. They will try their best to take away your entire rental deposit (and more) even for things that were established to be in poor condition prior to moving in. They also have lost my deposit refund check by sending it to the wrong address. I lived in one of their units and the temperature of the unit would be 96 degrees in the summer with the AC on full blast. I've lived in several rentals in Sacramento and they are by far the worst. I promise you will regret renting from them. They do not deserve your money and their practices are disgusting. read more

They kept the deposit and then tried to charge us an excess of $900 for cleaning and painting. The invoice they sent us had fees for things like "restocking " toilet paper. We left that apartment immaculate and even cleaned the carpet read more

Like every review states: Do not rent with Britain commercial. They are money hungry and will do everything in their power to keep your security deposit and then charge you for more !!! From the beginning within the first 2 weeks of living in my town house: TERMITES! Which took them 2 weeks to come and fix, a broken dishwasher which took a week to come replace. My property manager Susan was helpful to her extent but the company itself is a company I would never rent with ever again and would tell everyone to never rent with them ever again. Prior to moving out I received an invoice for 2800$ worth of bogus charges claiming were beyond wear and tear like: a full repaint of the entire 2bd 1ba house, a whole new bath tub that exceeded wear and tear !? It's a bathtub ! Two separate cleaning charges for "professionals". Absolutely ridiculous read more

My lease with Brittain Commercial LLC ended Aug 31, 2025. They sent my inspection over 50 days later, violating CA Civil Code §1950.5. They are also attempting to illegally collect renovation costs. They billed for rent after my lease ended and refused certified mail when I disputed it. I've filed formal complaints with state agencies due to repeated violations. Tenants: document everything and know your rights. read more

This is the worst management company I've ever dealt with. I have been a tenant for three years, always paid my rent on time, and never had issues--until a new tenant moved above me in January 2025. Since then, I've reported ongoing excessive noise for four months, provided video evidence, and even cited local noise ordinances. Management has done nothing. I feel completely ignored and unheard, and it's hard not to believe that this neglect is due to discrimination. If you are Black or Brown, do not expect fair treatment here. Avoid this company at all costs. read more

Paid my rent on time and they rejected it. Called them and left lots of messages for them to call me back and no response. Had to call my land lady who was great and then call my bank and they said that brittain rejected my payment not once but 2 times!! It finally went through today like it should have the first time but then they have the audacity to charge US late fees when they are the ones that rejected the payment twice! This is so unprofessional and we have reported them to BBB. They should be ashamed for basically saying that's too bad when it is their fault for not taking our payment in the beginning. We were not having trouble with our payment, every other payment was on time and accurate. Please learn to take accountability for your mistakes and not keep trying to blame the people you decide to screw over. Kindest regards read more

Brittain Commercial - Taking advantage of people - Property Management Near Me - Sacramento, California

Overall haven't had the best experience trying to rent with them. We tried getting an apartment from them and had me and my other two roommates file applications, upon approval (of an application where they ask when is your preferred move in date) they tell us we have 24hrs to put a holding deposit Plus ONLY 7days to move in. Even tho we specify said we cannot move within 7days. It was only after I called and asked for an accommodation that then they switched up and said "oh well we don't like to leave places vacant for too long but we can give you 2 weeks" (still not within the time we wrote in our application) Once again told them that's not enough time for us and instead asked if we could just please get back our application fee since they can accommodate us for the rental we wanted . The lady replied with "see asking for a refund doesn't hurt. I'll call you when I refund you tomorrow" cool! Except that's not what happened Thursday comes by - I get a call offering another apartment in a whole other street that is still occupied but will be vacant by the 19th of January. They have no picture no way of showing the rental because people are living there. But it's "the same price as the one we wanted and same bedroom and bath". We decline and say no thank you we would just like to proceed with a refund. Cool! Except ONCE AGAIN it's not Friday - Today- she calls and says "sorry we aren't refunding your fee anymore we hold applications in our system till 30days if you wanna apply for another one" Yea no, this company is the worst and judging by the other reviews with similar if not worse experience along with the COMPANY ITSELF replying with threats of sending the negative reviews to their attorney?? Good luck to anyone who wants to rent but for us is def a no read more

Look and listen to all of the reviews about this place. DO NOT RENT FROM THIS PLACE. They will try to take all of your security deposit. On-site management will avoid calls and lie to you about why you aren't getting security deposit back. I only was able to get part of my money back due to complaining on better business bureau website. Riverbend apartments and brittain commercial are shady business. read more

My experience with Shaulene specifically has been absolutely awful. My car was hit by the property gate and my car was left with significant damage. This happened on dec. 21 and despite numerous calls and voicemails. She has not reached back out. On top of that, scheduling an appointment with their front desk receptionist has been a nightmare. She either has no idea what is going on or has been given instructions to transfer calls to no where. It has been a month now and no repairs on car have been started or any contact by Brittain has been made. The level of non responsiveness has been ridiculous. I would not recommend if their clients to let them manage your property or tenants because of their lack of responsibility. Shaulene goes to add that she explained this to me, but this never took place. She has not called me back once. I have been told to wait to hear back from this and their investigation. read more

Brittain Commercial - This is my vehicle after our garage gate hit my car and didn't pick up that there was somebody parking. - Property Management Near Me - Sacramento, California

This company is a scummy and I think might actually be a scam to make money off of application fees. I submitted an application and my fiancee submit one as well $45 each. Angela called my fiancee demanding a security deposit immediately and said she would send documentation for the apartment. Angela never sent paperwork is no longer answering or returning my calls. I do not recommend applying for any of their apartments reading and realize I should have read the reviews before applying. read more

The heater was not working when I moved in. They did not offer and sort of rent abatement either for my inconvenience. Can't wait until my lease is up because I want to move out. I have had such a terrible experience living here. read more

I was not able to delete my review. However, it has been on my heart the last few months to remove it entirely. I am all about chances in life. I think I was caught up in the moment, and the chaos that I was experiencing with things that can go wrong when moving into a new space. After coming from a place that had issues. I thought I was jumping into another similar situation. In the last few months, I've not had to call in for any emergency maintenance issues. Nor have I experienced any issues with my unit (that are major). Lavon had been in communication with me, resolving the major concerns as quickly as she could. They have been working on the property lately. They built a wall around the dumpsters. Put in a security gate out front. The back is next. I noticed some of the complexes have stainless steel bbq grills and gazebos coming soon. I hope ours gets them, too! I have been sleeping with my windows open all night. I feel secure, safe, and peaceful here. Moral of the story: Don't be quick to throw stones! I apologize for my hastiness, Brittain. Thank you for having me as your tennant. Ps. The units are ample. They have great storage space, wall to wall closets, ceiling fans in the bedroom, vintage feel, spacious living rooms/ bedrooms, and enclosed patios. Bonus, they accept pets. Double bonus, we are within walking distance to Sacramento River. 8-10 min drive away from Midtown! I am humbled and truly grateful to have found a home that meets all of my needs. read more

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I rented a 1 bedroom apartment for one year, kept the place very clean, barely had guest over, no pets, no shoes on carpet in the bedroom, heavy cleaned before turning in the keys and barely got any of my deposit back. Do NOT rent from them all they care of about taking your money. They charged for random miscellaneous things. I submitted a work order for my heater and they did not care until 2 weeks before my lease was over. Worst experience ever. STAY AWAY FROM THIS COMPANY DO NOT RENT. read more

The worst management company ever! All the negative reviews regarding security deposits is true! They definitely tried to steal my deposit. When I asked about it, told me I actually owed more $. Took them to small claims & won. Take LOTS of photos of move in and move out conditions. Especially the move out If you need help, this site tells you all you need to know: http://www.courts.ca.gov/selfhelp-smallclaims.htm The county tax assessor's office will tell you who the owner of the apt is so u can sue. If your owner lives in Portland, OR, you can have the sheriff serve them: https://www.mcso.us/site/faq.php Overall, it is a bit time-consuming to file small claims, but not expensive. And if you win, you can ask the judge to have the owners pay you the fees as part of the settlement. read more

Beware: Poor Maintenance and Unresponsive Management at Brittian Commercial Apartments After enduring multiple maintenance issues and facing an unresponsive management team at Brittian Commercial Apartments, I strongly advise against renting from them. My experience with Brittian Commercial has been nothing short of frustrating. A toilet leakage incident, left me dealing with a flooded bathroom and unanswered emergency calls throughout the night. Despite assurances of prompt assistance, the problem persisted until the following morning, leaving me and my friend exhausted. I used up all my towels to keep it from getting in my carpet and was literally using a bowl to dump out nasty water from my tub to out the window. AND YES I HAVE RECEIPTS. Subsequent maintenance requests, such as heater cleaning, gas leak, AC clean outs, and addressing mold issues, were met with delays and lackluster responses. It took weeks of follow-up calls just to get a response regarding the status of my requests, and even then, the issues were only addressed after prolonged periods of inconvenience. The cumulative effect of these unresolved issues has not only disrupted my daily life but has also resulted in persistent health problems, likely exacerbated by the poor living conditions. FOR MONTHS, I've been reaching out regarding lease negotiations concerning ongoing apartment issues since my arrival, yet I haven't received a single callback. Despite visiting in person, I was simply told they would schedule an appointment and contact me, but that call never came. Frustratingly, my daily calls have consistently led me to voicemail. Now, I'm turning to Yelp in hopes of finally eliciting a response. In response to your comment: that statement is false. Mold was never resolved. A man came to take pictures and didn't test for anything. the only comment you made is on the mold issue. Also for to you respond to this Yelp review within 5 minutes and send all my calls to voicemail is completely unprofessional. You only care about how people view Brittian Commerical and not their well being. read more

Would not recommend. They recently took over several apartment complexes in the Land Park, Little pocket and downtown area in early 2023. Unfortunately Riverdale Apartments was one of them and they did not do their due diligence to investigate tenant dispute. Initially I called the main office and spoke to a rude operator who cut me off before I could finish talking. I've been a longtime renter so I've dealt with different levels of professionalism and I am appalled by the lack of patience and respect the operator showed. I was forward to a voicemail and left a message to make a complaint about a former upstairs neighbor. Days later I heard no response or acknowledgement of receipt of complaint. Then within a few weeks the same upstairs neighbor made a retaliatory complaint against me and somehow management acted quickly on behalf of that complaint. Mind you, I never met or spoke to this neighbor before until they verbally assaulted me one afternoon. Nothing was done. No courtesy warning and brittain just took their side. So I put my 30-day notice in. Just bad energy and bad attitudes surrounding this situation. Could the management do a better job at handling the issue? Yes. I did my part and left. read more

I would suggest a different property management or possibly a private owner. First month of living there I noticed termite droppings. They do a "spot treatment" , a few months later a big leak when raining the same spot that had termites .. waiting to see the outcome however not impressed. After only living in this place a few months and already experienced several issues I suggested the idea of me moving into another property to give the property management another chance but they ignored my request. When they need you to sign a document they will be very quick to get back and email you over and over and even call you several times but when you reach out in regards to a concern about the property they will dodge you like wildfire. read more

Holy cannoli. I've been waiting to drag this company for years. Unfortunately, I have rented from these unqualified individuals for the last 2.5 years and I'm still stuck in my mold-ridden, 523 sq ft, $1600 apartment, which comes with cockroaches and a coin-operated old-as-shit washer/dryer on-site that is in a humid room with all the circuit breakers, water heater, and is constantly flooding. Oh -- and as of now, we have to pay for the previously first-come-first-serve, tiny ass, uneven backlot parking. Not to mention the fact that you can send in work orders and literally nothing will happen. I had an unusable toilet for 72 hours (I have ONE bathroom in my apartment) -- like it was bad y'all. Words I would use to describe this company: cutting corners, inconsistent, high turnover, lack of accountability, unresponsive, liars, uneducated, lacks any sort of clarification, just vague in general, unclear procedures and policies, lack of professionalism, clearly unable to hear feedback. You don't care about the integrity of your business. You don't care about your tenants. You certainly don't care about your reputation after reading the other reviews on this page. Shame on you! Also -- please don't do your auto-generated reply nonsense. I really can't. It's horrible customer service, and yet it'll always say "we care about our customer service". That is delusional to claim. Please thoroughly re-read these reviews. Listen to feedback. Understand you are shitting all over members of your own community in Sacramento. That's not a good look! Update 10/6/23 @ 8:49 AM: What is cruel is the lack of apology and accountability on your end. Saying "we are sorry you feel this way" takes no ownership. I did not personally attack any individual. I challenged based on personal experience both the integrity and the systems in place for this company. Secondly, I have SO MANY screenshots and photos and evidence of all the things you are doing and have done in the past, but upon seeing your legal threats on previous reviews, I am deciding to withhold them. Also yes Shaulene, I called that emergency line all weekend in December and got several different call centers from all over the country and the world -- all of which did not have any information at all from Brittain and didn't know who that company was! Even better, they always claimed to be sending someone and then didn't. I ended up having my friends brother come in and fix my toilet. I have a video of it. But yeah, sure, it was a "non-emergency" when in my notice it says "my toilet is completely NON-functional". I guess that wouldn't be considered an emergency on your end. read more

We had the unfortunate experience of living in an apartment in midtown that switched property management companies in the last few months of us living there. The company that was managing our apartment building before Brittain was awesome; super professional, quick to respond to questions/service requests, etc. Once Brittain took over, things went downhill for our building. They canceled the weekly landscape service, started making us pay for parking spaces that had been free, first come-first served up until that point, and we went from a fully online/phone app company to having a company that barely used electronic services. All of this I could deal with, but then we decided to move out to a larger home. We were on a month-to-month lease at this point and gave our 30 days notice, as you should. We paid someone to come in and clean the apartment and left it *spotless*. Yes, there were some nail holes that needed to be patched due to hanging pictures in a bedroom (we didn't put any holes in the walls in the living spaces). I figured we'd get at least $1000 of our $1600 deposit back. Not only was this not the case (we barely receive $800 back as they charged us for fixing things that were just old and needed to be replaced anyway), but it took OVER TWO MONTHS and MULTIPLE follow up phone calls to get our check. The issue started when they sent our check to our OLD ADDRESS. Instead of calling or emailing us for a forwarding address. Yes, I put in forwarding with the postal service but I never received a check. Finally, Jessica told me they would issue another check but then they took the $35 fee for cancelling the first out of our already too low deposit return. These people are NOT professional and are the epitome of skeezy property management companies. AVOID AT ALL COSTS! read more

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I've been a tenant for a little over a year and the staff at Brittain commercial have always been very helpful and friendly. They handle my maintenance request in a timely matter and the receptionist in the front is always so helpful and friendly keeps me coming back :) thank you greatly appreciate appreciated . read more

Riverbend Apartments / Brittmain Commercial Property Management.I've been a resident here since Jan 2010 and Im very pleased with the services i get done with the new property management in a timely manner. They don't hesitate to get things done. read more

Trust the reviews! Avoid renting from this management company and if you absolutely have no choice, take good pictures and videos with time stamps and dates and report every little minor things that are broken/wrong. I didn't want to be that tenant that complained about every little thing. When moving out they charged me for replacement of the entire carpet and every little minor thing they found. Y'all ever heard of $65 lube for a sliding door? Because I have not. I went ahead and paid it because they threatened to put me into collections and only take written disputes with no eta on when they would be resolved. I messed up on my part by not having any proof so lesson learned to me. I understand what they charged me for and why but they are not willing to be transparent with me about when the last time the carpet was replaced before I moved in, they're not willing to give me a timeframe like they're trying to hide something just seems real fishy, they still have not replied to my emails but I bet once they see this review they'll respond to this review right away. I just want to help the next person out so they're not in the same situation I was. Just be careful! The only positive thing I have to say is they'll never bother you but if you ever need something you'll probably never get an answer/help either. read more

Shauelne, your replies have no real meaning when you copy and paste the same reply to everyone. How am I suppose dispute anything WHEN NOONE ANSWERS OR REPLIES TO US EVER. You clearly did not read my Review. I have A LOT to dispute since I got charged for things that were there when we moved in. You guys are absolutely ridiculous the way you handle business. read more

I rented with Brittain Commercial from February 2021 until I moved out in January 2023. I moved out prior to my lease ending because my unit became unlivable. I reported what I suspected was a water leak in December 2022. They sent someone to look at it the first week of January. The contractor confirmed a water leak. Two days later, they returned and cut a portion of my bathroom ceiling out to determine where the leak was coming from. I was told the upstairs neighbor's shower drain was leaking and it would be reported back to property management to determine the next steps. Fast forward two weeks, I have dirty shower/bath water from the upstairs neighbor draining into my shower several times a day through the open hole in the ceiling. I received notice that my maintenance request was closed and completed but I had not been contacted by property management or the contractor. I sent Brittain an email to notify them I would be moving out immediately and requested to have the remainder of my lease terminated. I was contacted by Priscilla two days later. She claims to not have been informed of the situation and said she would talk to "corporate" to see if the lease could be terminated. She seemed nice and helpful at first, however her attitude quickly changed when I reached out to follow up. She continued to tell me she was waiting for a response from corporate. I decided to call corporate myself and was told I needed to speak with Shaulene. I left at least three messages for her and never received a call back. I moved out at the end of January and continued to pay rent for the empty unit. I sent a follow up email to Brittain when I discovered that the lease agreement states the tenant is entitled to rent credit if a unit becomes unlivable and requested that the credit and deposit be paid to me. My email was followed by a phone call from Priscilla who told me to stop sending emails, that my unit had been repaired and informed me I needed to turn my keys in immediately (even though I was still paying for the unit at the time). My lease was up March 31, 2023. I met with the onsite manager that day to turn in my keys and do the move-out inspection. She obviously questioned the situation in the bathroom, to which I explained to her. She asked that I forward her all of the details so that she could talk to corporate. In May, I had not received any communication (let alone my deposit) from Brittain so I sent an email requesting that the rent credit and full deposit be paid to me immediately. Two days later, the onsite manager contacted me for my forwarding address (even though I provided this on the request to vacate), stating she had some mail for me, including what looked like a check from corporate. A week later, I received and opened the mail to find a check for $475, which was originally mailed to the apartment address that they knew I no longer rented. The invoice claims a "light cleaning" of the apartment cost $200 which they kept from my deposit. I cleaned the apartment before moving out, however, they continued to let contractors in without my permission after I moved out to make the repairs in the bathroom. No one has ever acknowledged my request for the rent credit. I believe I am entitled to much more than $475 however, I will let the legal system work this out. This property management agency does not care about their residents whatsoever. They only care about profiting off of them. They are rude, lazy, and lack intelligence. BE AWARE if you rent from them! read more

If I could leave no stars, I would. I have come across liars in my 57 years, but these people take the cake. Shaulene claimed she didn't receive a letter I sent certified with a return receipt, and she signed it at delivery! I have a lot to say but I will take my evidence to court and update. Here's another update: now they are just flat out refusing my certified mail! (Proof attached). I mailed it 10/2 and got it back today 10/21. Very professional. Pfft read more

Brittain Commercial - Property Management Near Me - Sacramento, California

By far my largest customer, they really do take the time to send me out and care to all of their tenants. Blake has done an amazing job at keeping up with tenant needs. read more

I've been a resident in a Brittain Commercial managed property for nearly 8 years. I've found them to be responsive to property issues whenever I've reported them with no pushback ever on needed repairs. I've dealt directly with Shaulene on a couple of occasions and she has always been polite, informed and timely. She's professional and addresses any issues promptly. I can absolutely recommend Brittain Commercial. read more

Seeing all of these negative reviews let's me know that it's the COMPANY and not the tenants or applicants. So with all due respect, you can take your generic responses and shove them where the sun doesn't shine. read more

Brittain Commercial has been on the top of my list when asked for a recommendation of where to live. Unfortunately, my feelings have shifted. For the past 6 months, maintaining hot water has been a consistent issue. For two days now, I have been without hot water despite receiving constant messages from them that they are fixing the issue. At least once per month since October this has occurred. On top of it, they won't return your calls to discuss the ongoing problem. I'm extremely disappointed because I love my space but I also love hot water and feel like I'm begging each month for a basic necessity. If consistent access to hot water is a value for you, be aware, this is not something they can offer. read more

Avoid living in one of their rental properties! They did 2 inspections and signed off saying the carpets were fine. Then they charged us to clean and replace all the carpeting in the entire apartment! I immediately reached out to ask about it. I spoke with a receptionist twice, left a voicemail once and also sent an email. The receptionist said they'd get back to me but instead they sent it to a collections agency and still won't respond to my email. read more

No reply to emails and phone calls inquiring about available units... simply non responsive. I won't waste any more time looking at their ads. I guess they're all about their property owners, seem to care nothing about tenants... the bad reviews seem justified. Why would anyone operate a company in that way?!... why would anyone work there! Tenants learn a lot about good service... and bad service like Brittan, during a sellers market like we're in now. Nielsen and Select have been responsive and professional. Brittan seems like amateur league of property management. read more

Lived on their property for two years nothing but problems. Open gate homeless Marijuana smells going into our apartment police showed up. They are not proactive just reactive lived at 1616 Q st. Suggest you stay away They are not pro active but reactive.l Building shakes due to weak Building and light rail read more

This company has very poor communication skills! They don't return any calls or respond to any emails. Also they post homes for rent and the next day say they are gone and expect you to reapply again after they already have a application on fail for you. It's all a hustle with them they are not trying to help people in need of a home. SCAM read more

This company is an absolute mess. I moved out of my place in early May. When I dropped off the keys i ga e them my new forwarded address. Waited the 21 legal days for the return of my deposit. I gave them a call and they said they mailed it to my old address. Which doesnt make any sense due to me moving from there. I was suppose to receive my deposit weeks ago and I keep calling and leaving voicemails and nobody will return my calls. They're beyond rude when I call due to me being frustrated that I have not received MY money back. Unacceptable. Renting from them has been a nightmare and half. read more

Not good people. Will steal your deposit. Read the reviews!!!!!!!!!!!! They stole my deposit, made up bogus move out charges, and over charged completely. The manager walked through in 5 seconds and said she didn't see anything wrong with apartment when we first bought it, and they charged us for the damages that were already in the apartment that weren't our fault. Also, pesticides have been linked to many many health problems and disease. I told them one of my family members has cancer and they still sprayed pesticides right on my door without telling me. And they were rude and unapologetic about it. read more

Brittain Commercial is one of the most incompetent property managements I have ever encountered. I have rented a property since April and paid rent on time each and every month, and never had a single complaint as I am a good resident. They are threatening to evict and sue me during a global pandemic because I do not lock my trash cans. This is a suggestion and not something within the lease. Curious if they are harassing the other neighbors who do the same, or just because I had a pride flag on my balcony? They seem put together but are quit to threaten you with undeserved law suits. read more

Response to the management on behalf of Sabrina A review, we work five days a week and we are barely home being the fact I work in the Bay Area! Your response is false and you are making up false allegations! The music was being played from a hello kitty CHILDS karaoke machine,the music stop being played at 4pm exact! Never intended to bother or make the "neighbors" feel uncomfortable! That was not our intentions at all, it was a holiday and kids were playing outside so the music wasn't disrespectful or derogatory! You guys are very over bearing and beyond rude! I don't appreciate you guys service what so ever I feel uncomfortable in a home that I pay full rent in! Avoid these guys at all cost! Respond all day there are way more bad reviews then good ones! read more