My partner and I were very interested in renting one of the properties listed by Owen's Property…read moreManagement, but unfortunately our experience has been frustrating from the start. We've been trying to get in contact with them for about a week and a half through calls, texts, and even by visiting their office in person, only to find out that no one is actually there. The contact information listed online didn't seem reliable, and we were given different numbers to try instead, which only added to the confusion. I do want to highlight that Adam was great, he was responsive and got back to us in a timely manner. However, he isn't able to assist with property-specific inquiries, so we were referred to Jesse multiple times. Despite being told on more than one occasion that Jesse would reach out, at one point even the same day, we never heard back and were left waiting days without any follow-up. At this point, I can't imagine the amount of loss occurring due to this kind of lack of communication. Since then, we've moved on and are now working with another property management company and are in the process of signing. Overall, this experience has been disappointing, especially when we were genuinely interested in moving forward. It made the process unnecessarily stressful and left a poor impression of the company as a whole.

I just wanted to express my deep dissatisfaction with the service I have received from your…read morecompany. I am extremely concerned by the significant lack of communication and the failure to clearly describe the application process. Better communication from your part would have been incredibly helpful throughout this experience. Not leaving someone to wonder if "applications have been received" or if they are "under review", or the only response you receive is "owner decided to go a different rout", only after you get their attention by submitting a bad review. Furthermore, I would like to emphasize that simply editing a comment or response does not fix the underlying issues or make the situation right. I hope you take this feedback seriously and work to improve your transparency and responsiveness for future applicants. Have the day you deserve

New tenant as of June. I really appreciate the timely communication and kindness we received from…read morethe staff. Excited for this new chapter.

From the moment I applied to rent a property with RNB, I spoke with Karina and Kevin and they have…read morebeen so professional, kind and offer excellent customer service as I navigated the application process. Each time I called to ask a question I had the opportunity to speak to a real person to get clarification immediately which is priceless in today's world! Keep up the good job

Mercedes was very rude and unprofessional. Asking simple questions leads to her hanging up the…read morephone in your face.

Easiest 5 stars ever. Scott and his team were a dream company to rent from. Wish we found them…read moresooner; in fact, we'd still be renting from them if we hadn't purchased our forever home. I've lived in a lot of different apartments/rental homes and Sac City Rentals was my best experience. Here are some examples: we noticed a few ants and reached out to Scott. The next day, a professional pest control company came over..never saw another ant after that. Also, there was a door that's didn't fully close properly. Scott's team was on it right away. We never had to negotiate with them or reach out multiple times to get anything fixed. Lastly, as a renter I appreciated receiving my deposit back (minus cleaning fees, which were very fair). After a previous (and horrible) experience with another property manager, this was so refreshing.

Never called me back after I submitted an online request. Maybe too busy or just not interested?…read moreBut I would have liked to know...

Bless McCrary and the staff at Advent Properties were very responsive and easy to work with…read more Having had managed my own properties years ago, it is such a relief to have all the details and issues handled by such a competent group of professionals. I would highly recommend Bless and Advent Properties.

Mani went above and beyond to help us sell our home for maximum value. He has great connections…read morethat can get your house in the best condition for maximum offers. His team works very fast and efficiently, we enclosed a room in under a week! His staging team is also top notch. Mani knew we were under a very strict budget and he really went above and beyond to accommodate our needs. He was able to get creative and find solutions to help us with our budget being so tight. Overall, Mani is great to work with he is easy to talk with and presents himself in a very professional manner. Mani truly cares about his clients. Thank you again Mani! Sarah & Jeff

I called to inquire about a property, but the representative who answered was highly…read moreunprofessional. We told our desired move in date. After I was informed that the property could not be held for three months, a policy I found entirely reasonable, the representative abruptly ended the call. I was disappointed by the dismissive and unhelpful tone.

Matt Carmazzi professionally managed a property in Midtown Sacramento that I rented for three…read moreyears. Matt was quick to respond to any any repair requests and communicated very well with me. The website used for collecting rent was easy to use and it also was used to track repair requests. During the move out process Matt worked hard to get my deposit back by finding creative ways to repair a wood floor that had been scuffed by my furniture and that saved me hundreds of dollars.

My husband Dave and I highly recommend Matt Carmazzi for property management and real estate…read moreservices. Matt managed my two rental properties, for many years, with exceptional efficiency and professionalism. When it came time to sell one of our properties, he facilitated the negotiation process expertly and provided great advice every step of the way. Matt's proactive and straightforward approach was refreshing. He communicated clearly and promptly, resolving any rental issues that arose or clearly articulated additional steps we needed to take to sell our property. Most impressively, he pushed forward the sale of our property and managed to sell it within just two weeks! If you're looking for a reliable property manager and real estate agent, Matt Carmazzi is the one to trust. Kathy Beretta

I've had a great experience with Keyrenters managing my rental property on Stanley Avenue. I…read moreespecially want to highlight Lizette, who has been incredibly helpful throughout the process. She's responsive, professional, and truly went the extra mile to get my house rented quickly. It's clear that she cares about both the property owner and the tenants, which gave me peace of mind. I highly recommend Keyrenters--and Lizette in particular--to anyone looking for a reliable and efficient property management company. Yvonne.

the worst company I have experienced so far! GO WITH ANYONE ELSE. Communication is almost non…read moreexistent until you complain about random maintenance showing up unexpectedly in your backyard with no prior notice. Unexpected work for months that was never discussed prior to moving in and then blamed the landlord and workers for not even letting us know the work had been finished over a month prior yet we were not allowed to use our premises (confirmed myself with the construction company who said Keyrenters was aware) Upon moving out, they also will keep money for repairs and promise to give receipts (CA law) and then they ghost and block you right after you move. Myself and other tenants have moved strictly because of this company and how awful they are with privacy, communication and unlawfully keeping your money without any proof or receipts (AB2801). Notice how their good reviews only come from landlords because they do not give a shit about tenants AT ALL.

SUM Property Management has been great so far! Stacy and the team really help take care of…read moreeverything. I was a little worried at first about spending money on property management, but after how easy and smooth everything went, and how helpful and friendly the team is, I'm glad I found SUM Property Management and will definitely be using them for a good long while. Like mentioned above, they pretty much handle everything from collecting rent payments, coordinating repairs, and handling some utilities. Shout out specifically to Stacy for answering all my questions from the start, making my life easier, and being available via email and text. She's super patient and makes sure any issues or problems are dealt, chasing down answers when she's not sure about something. Truly appreciate the service she and the team provides. I highly recommend SUM Property Management if you're looking for someone to help you manage your rental property. They're especially good for first timers!

SUM helped us enforce the leases and kept everything orderly around the apartment building. They…read morepay all the proceeds from each month on time, which is very important for me so I can pay the mortgage. They charge a fair price for maintenance as well, and keeps my property cash flowing.

Total snake of a dude. He tells us he's going to put grass in the yard. Doesn't happen. Tells us…read morehe's going to fix the door knob, windows, etc. Doesnt happen. All of this emailed to him months prior. He forgot when we were going to move in so we had to move the date. Completely lied about what he was going to do when he arrived to our house. Said he would text the handyman when the handyman said he did not receive any text. Highly would suggest staying away from him it has been more trouble than it is worth.

I rented one of the properties that they represent. It was a one-year lease that would then…read moretransition to month to month after the year. The monthly rent was $2,950 with a deposit of $2,950. I rented for 1 year and six months, the owners gave me notice to move out, they were going to move in. M&M property Management was very prompt about correcting issues; the air conditioner broke twice while I was there. I moved out and left the place absolutely spotless with the yards well mowed and the trees appropriately trimmed. The place looked way better both inside and out than when I moved in. I received a check eighteen days after moving out for $670. The invoices claimed $2,000 in yard care and $280 in inside cleaning. I can't claim fraud, it's possible that my property manager Jason Oliveira is blind or incompetent at his job. It is possible that M&M Property Management calls in their contractors regardless of how the property was left. I don't know how they function but do know that this is not best management practices and appears shady.