First appt was great. Just a toes removal. My scheduled second appt was a mess. I texted her at 1:01 stating I was gonna be 10 mins late.. and like my previous appt I was less than 10 mins late. Last time it was just 5. This time it was 8 mins late and my appt was still cancelled even tho she apparently has a 10 min grace period, didn't even wait left before 1:10 pm. She had said that I was inconveniencing her because she needed to pick up her daughter by a certain time. And gaslighted me thru text about the whole situation. She refunded my deposit but the inconvenience of it all was still worth giving 0 stars. I had booked nails and feet for a maternity shoot in 4 days. One star tho for the first appt. Good work ain't good work if customer service is trash.
Edit: I rescheduled 3 days in advance from 12 to 1 and she was still acting like she did me favors the day of my appt and didn't whatsoever. read more