Took my vehicle there for an inspection and got way more than what I thought I would. They are…read morefriendly, professional and the price was great. They know their job and take pride in it. The icing on the cake for me is they will hold a conversation with you and talk to you about your car without trying to talk down to you or trying to fast talk you into a bunch of unnecessary stuff for your vehicle. I would recommend them for anyone needing car repairs or inspections done on their vehicles. They will give it to you honest and that's not easy to find in the auto industry.

My son, 600 miles from home with exhaust problems. He found this shop. The car was put on the…read morelift and the mechanic called me directly. Explained the problem and repairs suggested were 100% in line with what I would have done. Parts were ordered and the car taken back to the shop. Repairs brilliantly done at a fair price. Would not hesitate to refer to this shop. The patience spent with the customer and repair knowledge were wonderful. I wish I had a repair shop like this in my back yard.

In the world we live in you got to work hard to get these five stars, oh wait if you actually…read moreprovide good service and quality products then it's not hard. I called a week ago made an appointment to get my vehicle worked on and they kept my appointment. Immediately they saw me, didn't charge me any extra while they were finishing my vehicle. Others were looking at the car while they were working on it and I'm answering questions? people are asking me about the vehicle? Guys are asking me "hey what percentage of tint did you get" and "do you think I should do it for my vehicle?" (I can't answer that for them but I guess they trust my judgment?) I know people love it, I'm getting excited and I haven't even got in the vehicle yet. Not sure why I'm going to be their first review but I'm glad that I am, so that now I can tell you guys and you'll be able to have a point of reference. I'm going to bring another one of my vehicles to get work done. I got a lifetime warranty here on the product ....well worth the visit.

What can I say!!!!! Milton does an outstanding job!!!!!!! Fabulous . Very professional fast and…read moreperfect Both my vehicles were tinted here... Always top notch

I initially had a frustrating experience when my Tacoma was towed improperly and suffered some…read moredamage in the process. However, I want to sincerely commend Family Auto & Towing for how they handled the situation once it was brought to their attention. The owner personally reached out to me, quickly refunded the towing fee, and offered to cover the full cost of repairs without hesitation. They were professional, accountable, and understanding throughout the entire process. Mistakes can happen in any industry -- what matters most is how a company responds, and in this case, they truly stepped up. It's rare to see a towing company take full responsibility like this, and for that, I'm genuinely grateful. Thank you to Family Auto & Towing for making things right and treating me with respect.

Warning to anyone broken down in the Petersburg area: do not let AAA send you here…read more The manager drove out to get us after a 15-hour highway breakdown and talked us out of going to our arranged destination by promising they were close to town, had RV parts, could fix our truck, and had a beautiful farm facility. Every single thing he said was false. They looked at our truck in the morning on Saturday, then said it was dead so they'd charge the batteries and be back. They never came back. We ended up stranded at a remote, run-down yard with no transportation, no power, and no way to leave for an entire holiday weekend. No one answered our calls or texts for three days. My son had to ride his dirt bike on the highway just to get gas for our generator. When they came back Monday they charged $899.99 for about two hours of actual diagnostic work, fraudulently double-billed our tow, and physically blocked us from leaving until we paid over $1,149 in full. They argued it was because of the holiday even though they were open Saturday and just didn't come to work on our truck as they promised. They refused to listen when we questioned the massive bill, arguing they were helping us and let us stay there, even though we didn't want to be there and were only stuck there because they'd stranded us and forced us to go there in the first place! This is not a business that helps people in emergencies. This is a predatory business that exploits them. Virginia Attorney General complaint filed.

This place has EXCELLENT customer service. My car broke down and I needed it towed 75 miles away…read more These folks picked my car up....came to the hotel where I was staying to get payment AND texted me a picture of my car at its destination. If you're in need of a tow....PLEASE use them. You won't be disappointed.

his dump truck did not clean off after dumping the load on 288…read more I immediately called the owner said he has no trucks in the area my brand new truck 2 months old has 6 chips and a crack in it I called the owner he basically called me a liar saying that I had to have the truck number of course the number was no where to be seen on the truck after looking at my windshield t there is a true crack and six chips in it. I called him back and he told me that he had snapshots of his drivers and there was no one in the area with that being said I told him it was in his area and he told I said it was a but it was driversoman not a man. Which o never said who was driving the truck. so then I you just told me you didn't have any trucks in that area now you're telling me you had a woman driver in there with screenshots of her truck it's sad that you cannot take responsibility for someone in your company that did not do their job and damage my property and you have to tell lies about that. It just goes to show you what kind of business person you are. you gotta live with yourself in your lie from the experience I had with you I would never use your company If you don't stand behind your values Sad situation

Great service very fair prices. Mr. peoples was very nice to work with and they replaced the water…read morepump on my 2007 Dodge ram pick up. Significantly better price than others in the area.

Great sevice. Had my 2007 Ram 2500 here to have front end repair work done and was completed within…read morea couple days and at a fair price. Mr. Peebles was great to work with.

Mike and his team are the best! Honest and reliable. I never worry about paying for something my…read morecars don't need. Yes, the parking is hard but so worth it! Fixed right the first time always,

My dad told me that when you move to a new town make sure you find a trustworthy mechanic and that…read moreis what I found in Jason and the folks at Penninsula. Kind, friendly and experts. They never charge for anything you don't need and you can have confidence in that because they explain everything beforehand. They are always so busy because they turn their customers into a community. I can't recommend them high enough.

Went in to get a quote to have some equipment installed and I was quoted a reasonable price…read more Dropped my car off the have work done and got a call saying I don't know who quoted you that price but it is wrong and your equipment won't work... I took my car back ad watched a YouTube video on how to install my equipment and had it installed in and hour and a half. Dony try to price jack me unless you have actually researched for yourself definitely not a reputable shop to me

I went to the guys at Radioactive to get android auto put in my Corolla and it works and looks…read moregreat! They did all the integrations I requested and I now instead of a 2016 factory system have a Pioneer system.

Impact fixed my truck. I had installed the spark plug wires how the Haynes repair manual directed,…read morewhich was incorrect, so the engine would not start. I had it towed to Impact for repair. Two days later I was billed $255 to arrange the wires correctly. No other work was done, apparently. I am not going to give them my business again.

Dropped in without an appointment and needed a tail light. Five minutes and $2 later I was on my…read moreway. Very helpful and friendly.