Don't waste your time making an appointment. They don't honor it. This business has declined…read moreseverely over the past year. I've been a customer for 14 years and I won't be back.

This place was great! I ended up having to have my car aligned! I called into Leete's and spoke…read morewith a sweetheart named Tim. He informed me that I could come on in to be service. I did not have a wait and was serviced immediately! The employees that I encountered were very nice. I was back on the road in no time! I would recommend this place for all of your service needs!

from Alaska to Florida, this business has been hands-down the absolute worst mechanic I've ever…read moredealt with in my life. They are liars frauds and pirates. if you ain't from around here or don't have some hook up to methamphetamines or other crazy hard drugs, don't go here they will rip you off lie to you and treat you like dog poop good grief. you guys suck ass and I'm so glad that I'm thousands of miles away from you.

Very friendly service for all of your automotive repair needs. They are courteous throughout the…read moreentire process of scheduling an appointment, dropping off your vehicle, explanation of service or repairs, and the pick up. They recently renovated their office area making it a comfortable place if you decide to wait.

Servicing area and appointments on time very responsive respectful courtesy at best tooread more

Taken from SureCritic:…read more Hi The Team at, A new review was posted to SureCritic for MNM Auto: Mechanics Near Me . BUBBY B. on 09/27/2023 5 out of 5 stars -- Recommends Rating 10 Business ID: 3136815 -- Order ID: 2504 Great Customer Service I stopped by because I had a major problem with my vehicle. I told Billy what the problem was. (First time ever meeting Billy) He knew I had a problem and needed by vehicle, he got with his technician and fixed my vehicle the same day. Man! What great service! I highly recommend MNN Auto to all.

The tire pressure light came on in my car. I called Colonial Heights Tire and Auto. In 10 minutes…read moreflat I was ready to roll! They also gave me free tire valve caps. No charge for it all of course I left a tip.

This was hands down the best auto repair service experience I've ever had. They took time to listen…read moreto me, they communicated with me every step of the way, the repair was quick and effective, and the bill came in under my expectations. The staff was consistently friendly, patient, honest, and helpful. I can't say enough good things about this business. Highly, highly recommended.

A week ago, my boyfriend took his truck to Next Generation Autoworks. This was not his first visit,…read morenor the first time he had went there related to a failed inspection. I was not present when he initially brought the vehicle in; however, he was informed that the cost to repair a manifold issue on the passenger side would be around $800(I wasn't there, so I didn't get the actual quote amount). Naturally, this was upsetting, as the vehicle had failed inspection, and he was under a limited timeframe to complete the repairs. Despite his frustration, he explained to Alison at the front desk that he would return the truck for the repair and reinspection. An appointment was scheduled for April 6. On April 6, he called to check on the status of the repair and was told that the cost would be higher than originally quoted. He was also informed that they could not provide a revised estimate because they were unsure how much additional work might be required. This understandably caused significant frustration. His concern was not simply that the vehicle had failed inspection, but that he now had less than two weeks to complete the required repairs, no clear estimate of cost, and the impression that the shop was reluctant to proceed with the repair due to uncertainty about the outcome. Given these circumstances, it is reasonable that anyone would be upset. It is concerning that a business would provide an initial quote, request that a vehicle be brought in for repair, and then later state that the quote was incorrect while being unable to provide any revised estimate. Compounding this issue is the fact that the customer is under a strict deadline due to an inspection rejection sticker. Alison indicated that the mechanic who failed the inspection for the manifold issue did not have a clear understanding of the underlying problem, but only enough information to justify failing the inspection. If that was the case, it is unclear why this was not communicated to my boyfriend in that manner. Alison could have simply explained that the vehicle failed due to a manifold-related issue, but that an accurate quote could not be provided at that time because the appropriate mechanic was not available. She could have advised him to return at a later time for a proper estimate or suggested taking the vehicle to another repair facility. Notably, alternative repair locations were mentioned after the fact, which raises the question of why this information was not provided upfront. While at the shop, my boyfriend made an inappropriate comment expressing how frustrated he felt about the situation. This comment was taken as a threat, which was not his intent. He immediately clarified that he was not making a threat, but rather expressing his anger in the moment. At that point, I suggested that we retrieve the keys and leave, as the situation was escalating rather than improving. Shortly after we left, a technician contacted my boyfriend and stated that he was accused of threatening Alison. Again, my boyfriend explained that this was not the case. Nevertheless, he was informed that he was no longer welcome at the shop. As a result, he is now banned from the same business that failed his inspection, misquoted the repair cost, and was scheduled to perform the reinspection. While I do not expect to hear from the owners of this business, I felt it was important to share our experience. I acknowledge that my boyfriend could have handled his frustration more appropriately, as it is always best to treat others with respect. However, I do not believe Next Generation Autoworks demonstrated the same consideration toward him. They failed his inspection, advised that the issue could be repaired, scheduled an appointment, and then later stated that the appropriate mechanic was not available and that they could not determine the repair or cost. As a result, a full week was lost with no solution offered, no empathy shown, and ultimately a ban from the shop instead of a reasonable attempt to resolve the situation.

This auto repair shop was recommended by another shop where we've had our vehicle inspections done…read moresince 2010. We took our 08 Ford Taurus-x in when we noticed an oil leak and engine tapping. Colonial Heights Autoworks quickly diagnosed and researched the problem...Firestone had beem installing a "generic" oil filter when this engine called for a specific filter with the anti-drain back valve. When Colonial Heights Autoworks completed an oil change with the correct filter the results were immediate. The engine had a significant power improvement and it was like driving a new Taurus-x again! Colonial Heights Autoworks will get ALL of our auto repair business in the future. They are thorough, customer service oriented and very reasonably priced compared to "dealer service departments". Thank you Colonial Heights Autoworks!

My uncle and I have been trying to get a simple yes or no on a simple timing belt job on a miata…read more As it's not a Lambo or a Mercedes or beamer, I simple yes or no we will or we will not do the job will suffice. Several weeks have gone by. And Corey have not given any answer to communication is absolutely effing horrible. That being said this is completely contrary to things I have heard about the shop which are otherwise good. It only takes my first experience of absolutely no communication after I have been up there several times face to face with Ed politely my uncle has even been up there face to face with him we cannot get an audience with Corey there is absolutely no communication oh how frustrating. Needless to say they will not be doing the work nor will they be doing any work of mine or any other family members if I can help it or friends from here on out. Everyone I know will know about this. A simple yes or no get off your ass and talk to people. I furthermore would invite Mr start to call me himself Ed has my number up front he will know the vehicle that you're talking about. This is an absolute disgrace

worse shop I have ever been to ..not professional rude as Mechanics and don't know how to talk to…read morepeople kept my car my vehicle for three weeks. I had to pick it up and take it somewhere else. No one should ever take the vehicle to them if they want to fix.

Shoddy service, take your money with no accountability and never really even resolved the problem…read moreleave wires hanging under your vehicle when they're frustrated with it and then tell you it's okay just drive it as is after costing thousand plus dollars...

3:41 I finally got got someone on the phone... and they have not even started working on my…read moretransmission! This is very frustrating being without a vehicle for so long and not even knowing when it will be completed. I know that all mechanics give estimated times, but 2 full weeks and not even started! They should have told me to bring it later as I need my auto and it was driveable. Just very frustrated with the lack of communication. As of now the plan is at the START first of the week, Mon-Wed.... I will continue to update as I impatiently wait for my vehicle to be completed.

My car wouldn't start, and I had a flat tire. Once I got a jump, I took the car over to dave's. Boy…read morewas I glad I did! They immediately took the car back to the shop. Within ten minutes they told me they could inflate the tires and that my battery level was low. I asked them if they could replace the battery right there and they said of course. It took about half an hour for the battery to get delivered to the shop and for them to replace it! I was out of there in less than an hour. Seriously great service by these guys. They get you in and out quickly while performing high quality service on your car. Highly recommend this place for an auto repair shop.

Outstanding, personal customer service, excellent repair work, and quick turn-around…read more We called Dave's from Fairfax to help with my elderly mother-in-law's car down in Petersburg. Rich arranged to tow her car to the shop, diagnose the problem, and fix. He called me to let me know her car had also gone out of inspection, so he took care of that and a few other problems as well--keep in mind, he did ALL of this before ever even asking us for a credit card #, just based on our phone call. After, he drove the car home to my MIL, then took her back to the shop so she'd know how to get there when/if she needed anything else done. Felt like we had a member of the family helping us. Everything was taken care of long-distance at a very reasonable price. THANKS!! Bill & Mary M, Fairfax, VA