Wanted to express appreciation for the free air at the car wash. This is a priceless service to me…read moreand I am sure many customers on there way to the reservoir. However it could use some upgrades, 1-The roller wheel would benefit by being replaced with a ratchet style wheel, existing wheel has no resitance and no handle to roll it up with. 2- The chuck should be replaced with the style with built in pressure gauge, the old one is shot. 3-Best to replace the hose at the same time as it is developing cracks. Again thanks for supplying this valuable service to the community !

Basically the only place I get gas, I pass it on the way to work. To mute the commercials on the…read moregas pumps, on the right side of the screen, press the second button from the top. Great range of food and snacks inside the store - chips, candies, cigarettes, a whole wall of cold drinks, ice, usual gas station fare. They carry some essentials in case you're at home and get caught without. Like a half gallon of milk, butter, sugar, etc. Fun to take a bike to go get some ice creams from the freezer on nice, hot days. Staff is always really nice, and the store is always clean.

Updated review: After finally reaching the right person (the number listed here isn't correct) they…read morethanked me for letting them know about the equipment issues and sent a reimbursement for the $2 I lost on the inoperative equipment in the first bay I tried along with a friendly note.

The hours posted online say 24/7 but the lights turned off on me while I was washing my car tonight…read more@10pm. I had to finish in the dark. If they can't even get their hours right imagine what else they neglect.

Professional, knowledgeable, and reliable. Recommendations are true their word. Look at the high…read moremarks they have. There's a reason! Well, actually MANY reasons.

I have been going here for a year or so now. The first time gave me such a good impression, they…read morehad my loyalty right away. AC refill, the only ones I could find to do it same day. I felt like they actually cared about me and my car. Staff was friendly, had a nice vibe. Since then, Iv returned for for oil changes and like it more and more each time. The friendly staff went above and beyond on an issue regarding my car, and I'm very grateful.

Great affordable car wash with touchless drive through, DIY stations and vacuum stations. The drive…read morethrough is on par with others in town and they have plenty of vacuum stations for a token or quarters. They have an indoor area with vending as well. I had an issue my last visit with a vacuum not working and was provided with a free wash certificate and vacuum token after notifying the owner. Super friendly service!

This used to be the best car wash in town, however, the "new" ownership has skimped out on a lot of…read morethe product, wash pressure, and drying power that made this place so great. All around it's still an alright wash if you want a 5 foot clean. The owners do keep the facilities clean which is a plus.

Wasn't going to use after change of ownership (see previous review), but I received a gift…read moresubscription from someone else and never used it. Consumer friendly? Nope. You Have to cancel 7 days before your next billing date or you are charged again, not before the actual expiration date. Who does this? On a gift subscription that was never used, this language never came through on their texts. My gifter got charged again. I will never visit them again, gift or not.

First, let me start off by saying that I don't own a Ferrari or some sort of nice car that I want…read moreto keep pristine to make up for my mid-life crisis so I'm not looking for something spectacular out of my car wash place. I own cars that were manufactured when The Blackeyed Peas were a popular group and I live in the mountains so my cars get roughed up anyway by the terrain and so are never exactly clean. As a result, I just need a car wash that can periodically do the job and that's why Firehouse is sufficient. You can pay for very elaborate car washes if you want but the basic will cost you $6 or the Lieutenant will cost you $10. I usually get the Lieutenant and it does the job given all I really want is a wash for my cars that are old enough to legally join the military now. I go to types of places like Firehouse as well for the free vacuum. From road trips to being in the mountains where stones, gravel, grass, and a bunch of other random stuff can get into your car, the free vacuum really helps in cleaning that all up without me having to toss tons of quarters into a machine at a different type of car wash/gas station. So, if you're in the type of situation I'm in, and you just need to do occasional car washes for your crap cars that you are riding out until they die, slide down the pole at Firehouse Xpress Car Wash! Despite their weird fire symbolism for a car wash, I've been happy going there. Though, would be better if they had an on-site dalmatian to pet!

DO NOT use your credit card at this location or through the Breeze Thru website unless you want…read more$100 or more in non refundable bad charges for services you never received. If you must use this location then use only cash.

Great services. Cleaning products in stock and leaves vehicle clean and shiny. Staff is very…read morehelpful and friendly

After my original review I decided to give them another chance…read more Customer service remains excellent and I felt valued as a customer. Communication was the best I've ever had from a mechanic. They clearly were very interested in making their past mistake right and I was told the mechanic who worked on my car initially had been let go. I can say definitively say that if issue do arise, the managers will make it their priority to try and make things right. I can appreciate that. The work on my car was minor and didn't not require a lot of skilled labor so it's hard for me to definitely say if their current techs are more qualified. Hence the 4 stars instead of 5.

I spent about an hour at Fort Collins Muffler & Automotive, and what I experienced--and…read morewitnessed--was unacceptable. From the start, customers were treated in a dismissive, defensive, and at times openly disrespectful manner. Multiple customers asked simple, reasonable questions about pricing, labor, or what work was being done. Instead of clear answers, they were met with vague responses, attitude, and an unwillingness to explain charges. On more than one occasion, it was essentially communicated that if customers didn't like the pricing or how things were handled, they could go somewhere else. It became clear this business takes advantage of the fact that most customers are not mechanics. Pricing lacked transparency, explanations were avoided, and there was little effort to help customers understand what they were paying for. The most disturbing part--and the main reason I am writing this--was how a young female customer (who appeared to be a Colorado State University student) was treated. When she asked basic questions about her vehicle and potential repairs, she was dismissed and talked down to. She was told to wait and that everything would be explained later, without being given the respect of understanding what was happening in the moment. The interaction came across as sexist and demeaning. It was uncomfortable to witness and completely inappropriate. No customer should be made to feel they don't deserve to understand what is being done to their own vehicle. This was not isolated. In just one hour, I observed multiple customers being treated poorly, suggesting a consistent pattern. Any business has the right to operate as it chooses. But customers have the right to transparency, respect, and to not be treated in a dismissive or sexist manner. I would strongly recommend others proceed with caution and consider shops where professionalism, communication, and respect are standard.

I come here specifically for Taylor; she is such a bright light! She is always complimentary of my…read moreoutfits too haha! She truly understands customer service and how to make women feel car maintenance is approachable. She truly could run this place someday-and soon! (The other staff are also great too!) When checking out, they always gives me SOME kind of discount, which is SO appreciated. I put a lot of miles on my car as a hospice nurse and it's nice to have a reliable and trustworthy place to bring my car.

Great service and value. The team is very transparent and walks you through the cost of each thing…read moredone and reasoning behind it.