Unreachable, sends a BS message with a number that auto hangs up. Don't waste your timeread more

From the owner: Since 1997, Holden Heights Windows has been Orlando's trusted name in residential and commercial…read morewindow solutions, serving over 15,000 satisfied customers throughout Central Florida. What began as a small family operation has grown into a full-service windows specialist, maintaining the personalized attention of a local business while delivering the expertise and capabilities of an industry leader. Our team of certified window professionals has collectively installed more than 85,000 windows, earning us a reputation for excellence that spans generations. Our comprehensive window services include expert installation, replacement, repair, and maintenance for all major window brands and styles. From energy-efficient double-pane windows that can reduce cooling costs by up to 30% to impact-resistant hurricane windows that exceed Florida building codes, Holden Heights Windows provides solutions tailored to Florida's unique climate demands. We pride ourselves on using only premium materials and maintaining a 99.7% customer satisfaction rate, as verified by independent surveys.

Used FD 2 times - once for 6 custom windows and a door and another for 2 custom sliding doors and…read morefrench doors. Service and installation was pain free. Strongly recommend their service.

I had eight window companies provide estimates to replace windows in our three story townhouse. I…read moreresearched the top four more throughly and based on the quality of the windows, installation I saw at other homes and price, Factory Direct Windows and Doors was the clear choice. Bill the sales rep was a pleasure to deal with! He had a wealth of knowledge and experience and was candid and transparent about the product and installation process. No pressure to buy, just direct answers to numerous questions I had in a very timely manner. He was a pleasure to work with! Louis and crew did an outstanding job installing the windows over two days. They draped most of the house in plastic and covered all the floors to ensure there was no mess left behind. He even cleaned the street curb with his shop vacuum! They were truly skilled craftsmen. James, the owner, and Matt were also at the house on several occasions to ensure everything ran smoothly and ensured complete customer satisfaction. I couldn't be happier with the high quality, fully insulated, double hung windows. Great work Factory Direct Windows and Doors!

The best installation service ever. Extremely neat, clean and professional. Ask for Frank to do…read moreyour install and you will be very happy.

I highly recommend this company--everyone from the sales rep (John) to the office staff and…read moreinstallation team are fantastic! Their prices are very fair as well. We got three quotes and their quote was not the lowest, but we appreciated their attention to detail and how they stand by their work, so we were fine with paying a bit more. Last year they installed a sliding glass door for us and this April they came back out and replaced all of our single pane windows with double pane windows. The installation crew was amazing. They took their time and paid attention to detail. They also did a fantastic job of vacuuming everything up afterwards. Thank you to Romano, Alex, Philippe and Guilherme for an outstanding and professional installation!

We needed a frosted shower glass door for our primary bath. They came out within a week of calling…read morethem, took the measurements and came back two weeks later and installed it. The installation was professional and they installed it exactly as requested.

I've worked with Top quality Glass a number of times over the years and I keep coming back to them…read more Almost all of our windows over the twelve years we've been at our place have lost their insulation seal. Top Quality has the best price in the area each time. They provide free estimate and are quick to schedule. Turn around time each time has been around two weeks between initial estimate and glass installation. Ryan and Ralph were great with my most recent replacement. Would definitely recommend.

This is the worse Company that I have ever done business with. I don't recommend it to anyone. They…read moredon't return calls and they don't stand by their product. If one of the windows or doors breaks it takes them months to try to fix it and they don't honor their warranty. I was sold what I thought were hurricane impact windows and 5years later I found out they were not and I was charged $30,000.00 for a product that I don't have. They are liars . Worse experience I've ever had. Maria M.

Incredible product with impressive installation crew! That is hard to find in Florida. I would…read morehighly recommend them. Not the cheapest but you pay for what you get.

I had all new top-of-line, double paned, and insulated windows installed in 2012. You know, the…read moregood ones that are eligible for a tax credit if you remember to fill out the paperwork in time. (Oh, well....) Anyway, fast forward to 2017 and as luck would have it: Boom! A BB gun bullet hole right in the front -- next to my front door! (Geez!) Obviously the work of a very teen-agery boy, the bullet only damaged the outside pane of glass. It wasn't causing any problems to my home---except for the fact that it was a HUGE EYE SORE that I had to look at for the next TWO YEARS!! That's right. I started shopping for a professional to come and give me an honest quote in 2017. But, like they say; I guess good things come to those who wait because my diligence finally paid off in September 2019. Baldwin windows. Stop looking. Stop shopping. Stop filling out bogus forms online that lead to no more than endless spam and "unknown" phone calls. Just call Tim and he'll set you up and make it easy. I only wish someone had told ME this in 2017! Julie Pickar Luhring

Where everyone else wanted to replace my window at almost $700, this company simply replaced the…read moreballast at a third of the price. Professional and reliable.

Jojo stop by here today to check my roof as I was having leaking issues outside…read more He was kind enough to check everything very professional and courteous. He found the issue which was not the roof. It was my gutter. I appreciate when a company has employees that take good care and are also very courteous

We recently had our roof replaced - with the decision process including interviewing five different…read morecompanies to ensure we chose the best one. After comparing online reviews, pricing, responsiveness, professionalism, and BBB ratings, BFARR Roofing stood out in every category, making them our top choice. From the very start, the process was seamless. BFARR kept us informed with regular updates on material delivery, the start date, and more. We were particularly impressed with Shane Emery, our BFARR representative. Shane was exceptional in communicating every step of the permitting process and other preparations necessary for our project. On the day the work began, Shane initiated a group text with the production manager, project manager, and sales manager, ensuring everyone was on the same page. Throughout the entire project, Shane provided us with regular progress reports, shared photos of the work, and met with us daily to discuss updates and address any questions we might have had. The project was completed with an attention to detail which exceeded our expectations. The work site was left immaculate--no debris, nails, or trash anywhere, and our plants had been carefully protected throughout the process. We cannot speak highly enough of BFARR Roofing, and Shane Emery in particular. The post-project follow-up was excellent, ensuring we were completely satisfied with the job. We wholeheartedly recommend BFARR Roofing for quality of work and value, and also strongly suggest requesting Shane Emery as your representative. A company is only as strong as the people who represent it, and Shane is without a doubt an asset/Ambassador for BFARR.