Just wanted to give a good feed back for Broadway animal hospital they do a awesome job with our dogs especially what keeps us coming back to this place is Shauna always has positive attitude always smiling ,never mad at all the questions we ask for our dogs ,very helpful super nice with us !!!! Thanks for being so awesome !!!! Nick and Yeni Morales Ps. maya and cookie love this place !!! read more

This vet gave my pet Kingee that was stolen out of Providence hospital illegally after a minor car accident. by the charge nurse and the wa state patrol officer BART they took off his collar and his tags changed his name to cappy and vaccinated my puppy without my consent and did not check to see if he had his shots first they double vaccinated my pure bred pit bull and now the wa state patrol and the charge nurse are trying to make me pay for his vet bill he never needed in the first place my puppy was not injured and never apprehended by the animal control. That is where he would have gone if he had been injured first. I called and emailed the Everett animal shelter and the informed me if my pup was injured he would have been sent there first as they treat animals with emergency after hours.This vet office broke the law. I have a vet and she is in Arlington I would never bring my pup here. They are criminal and hurt my pup!! I found out 3 weeks later because I called down to Olympia the commercial vehicle office for wa state patrol and when my pup was returned he had this vets tag on that's how I knew the double vaccinated my pup illegally don't trust this vet with your pup! Or your animals!! read more

I have been going here for 20 years. The care and support they give is unmatched. My girl is 21 years old and they take such good care of her, I just know they are part of the reason she is still healthy and happy in her golden years. Dr. West is amazing with her and all my other babies. I cannot recommend them enough. Thank you so much for loving them as much as I do. read more

Broadway Animal Hospital - Veterinarians Near Me - Everett, Washington

I started going to this vet with our old dogs (who've since passed) as we felt we were being price gouged at another vet. They are reasonably priced, professional and really care about their patients. I was banished from another vet in Marysville due to my pittie's dislike of the vet's office and her fear aggression but Broadway welcomed us without question and accommodates us with a muzzle and giving us the VIP treatment when they usher us immediately into a room. Dr. Jacob West is truly the best and the entire Staff are so welcoming and caring. I'm just so grateful that they were willing to take us on when we were left without vet care. read more

DO NOT TAKE YOUR PETS HERE!!! I have been going here for over 10 years and something major has changed, and NOT for the good! The NEW STAFF want to run your bill up with unnecessary tests and costs!!! And I mean outrageous costs!!! When I said no, they kept insisting and pushing their ridiculous reasons why I should get all the tests! I kept saying no and that it was absolutely absurd! I eventually ended up leaving with my beloved pet without getting anything done! Seriously one of the worst Veterinary appointments/interactions I have ever experienced!!! Wish I could give them -5 stars read more

It's so hard to find a good vet in Everett. This one just takes advantage of that. They have a super friendly staff and we've had a pleasant time each visit but man is it expensive. If you can afford to pay three times as much as other places then go here. read more

Having gone to other animal vets with my dog I am unbelievably impressed by their kindness, knowledge, realism, understanding, and treatment of my dear little doggo. Thank you for being so flexible, helpful and hospitable! read more

Unfortunately it was time for my family to put our senior cat down after a long happy life. Free parking can be found in the parking lot. Credit cards are accepted. Dr. Black and his team were sympathetic as well as empathetic. Once my daughter, our precious Pandora and myself were in the room, we didn't have to leave again. Credit card transactions were completed from the room. The cost to put my Pandora at peace was $180. Dr. Black was very thorough in his explanations throughout the entire process. My daughter and I were never once rushed in our goodbyes. We were told to take as long as needed. Pandora was treated with tenderness and dignity. My daughter and I requested Pandora's paw prints so that we can get tattooed. I received Pandora's paw prints in the mail within 48 hours. Thank you for following through with what you said you would do. Pandora's paw prints turned out great! Broadway Animal Hospital offers a back entrance to leave by in order to save our blubbering selves from the embarrassment of walking through the main lobby. Well thought out and much appreciated Broadway Animal Hospital. As kind and as patient as the staff are at Broadway Animal Hospital, I do not wish to go through this again anytime in the near future. read more

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They were great pre Covid. Best doctors left and now I have no trust in the one left. The office staff is great.

Where to even start. Honestly loved my vet (dr pitzer), but the staff's communication seriously leaves something to be desired. Voicemails not returned, no follow up after surgery or serious issues. Didn't tell me the correct information about a med I was putting my cat on and by doing so, could have caused a more serious health problem. Almost gave me flea meds for an adult cat to my kitten. Shoved paperwork at me. No one apologized to me after any of these errors were made. Also, how is this place an emergency vet when you can't even get an appointment for a week as a current client?? Even if it's an actual emergency! They just refer you to diamond where prices are 3x as much. Ridiculous. Since working with them, I've had my mother and good friend of mine pull their animals from your care to find other vets. 6 animals total you've lost because of these problems. This issue is not mine alone. None of us have felt like the health of our pets is priority. I've received estimates from other vets for the same things and now know that I was being completely ripped off and in terrible care no less. Just honestly absolutely despicable service. I will never step foot in this establishment again. And something tells me they won't even care. read more

You know I think it's pretty sad when you call and leave a voicemail, over the weekend trying to get your cat to be seen on Monday, they open at 8:00 in the morning it's now 9:34 a.m. and I've yet to receive a call back from them. This is the second time I've contacted them the first time was via email and I didn't get a response then either. Whether they can get my cat in or not is not the point it's taking the time to get back with me and let me know when they could have seen her. I would be a new client but if this is the way they treat people I don't even know how they stay in business. read more

I was looking for a vet close by to see my cat who has a torn hole in his neck, they told me to call the VCA, the nearest clinic is on the peninsula. Not much help especially since they are just a few blocks from me. Thanks for the lack of any help. These great reviews must be bought and paid for given how I was treated. read more

i just had the BEST experience of my pet owning life. been taking my 7 year old golden to another vet since he was a puppy and spending an arm and a leg. (Thousands) he has seizures but with medication they are under control. i started vet shopping a few weeks ago and im sooooo happy i found this place. The staff is so sweet and they are honest and AFFORDABLE! Huge win in my book! I cannot recommend them enough. read more

Happy kitty, happy me! It's been awhile since I have had a pet Broadway Animal hospital has helped me through the experience. Great doctors and staff! read more

Broadway Animal Hospital - Waiting for her vaccination. - Veterinarians Near Me - Everett, Washington

The location is perfect for my 17-year-old cat. We have just relocated from Hawaii to Everett, and I wanted to find a vet clinic that is close to where we are now to save a little hassle (old man doesn't like traveling much at this point). They are very patient with my "teenager," and take very good care of him during the visit. The visit itself was quite painless for both of us, and everyone is super nice. I think it is quite fairly priced as well (even though we didn't do anything major that day). I especially appreciate the fact that they take Care Credit. What a life saver. ps, If you're a new patient like me, filling out the new patient form ahead of time saves you and the staff time to process the information. read more

Make sure they don't schedule you as a "drop off" without conveying that to you. I waited outside in the car for almost an hour. Apparently they scheduled me for a drop off without conveying that too me. Pup just needed two shots. Should have been a 20 minute wait at most! read more

This place has gone so far downhill! After being subjected to the perverted Dr. George who spent half the appointment for my cat telling me how beautiful I am!, I was given a prescription for my cat to have special food to help his frequent urination. When Chewy went to ship t he food they called broadway animal hospital and they denied refilling his prescription. When I asked if he could have his food since he will be sick without it and I would bring him for an exam later when I had the money, they said they would not help us. Now the cat is sick and I can't offer him the food that makes him better. This place is a joke!! Don't go here!! read more

Today is a sad day. My dogs have been with Broadway Animal Hospital for ten/eleven years. Over the last few years things have gone from bad to worse at this clinic. Every time we go it's been a different vet, different staff resulting in zero continuity of care. One of my dogs has had a problem with one of her anal glands that every few years results in an abscess and or rupture. I called the clinic first thing Tuesday morning to let them know, they could not see her until Thursday so I asked for the vet to call and advise for pain management until we could be seen. I called three times over the two days, because my dog was in substantial pain, never got a response. After the vet saw her, I asked why I did not get a call addressing my concerns regarding pain management. He told me it's not leagal to prescribe pain meds without seeing the dog and I should have taken her to an emergency clinic. Still wondering why no one called me back to tell me that? He mostly just wanted to lecture me regarding her e collar being to small. She is a Whippet, tiny head, big neck so if I get the bigger size so it covers her long nose I can't get the neck tight enough to stay on. I tried to explain I have tried every witch way to get the bigger e collar to work...it just doesn't! Then he explains she doesn't seem to be in distress because she did not whine during the exam. Whippets are not vocal...she never whines or cries when she is hurt, but he was not interested in hearing anything I had to say. After all these years, suddenly no urgent care, poor communication, constant staff turnover to the point every time we walk in the door we are essentially a new patient and I have to ask them to review her history. Don't know what happened here, it's sad, my fur kids and I will be seeking the care they deserve elsewhere. read more

BEST SERVICE HERE! From the receptionist to the assistant to Dr. George, I can't recommend this place enough. They're kind, efficient, and always find an appointment that works for me. I made an appointment here just because it was the closest to my house and I lucked out! read more

I've been bringing my dogs to Broadway Animal Hospital off and on for the past 15 years or so, but I won't bring them there anymore. Their slogan is "We Care," and it really used to seem that way. Something changed over time, though, maybe ownership, who knows. Now it seems that the only thing they care about is adding as many tests and procedures to the bill as is possible. I took one of my dogs there for a suspected UTI, which had been treated in the past had to leave her there for several hours. I received a call later that day and was told there needed to be over $800 worth of tests in order for them to proceed. When I asked what the tests were for, I was literally told, "I don't know what they're for, I'm just the receptionist." Soooo...you want me to approve over $800 for tests but you can't tell me what they're for or why they're needed? I'm just supposed to believe you? Which, maybe I would if there was some type of explanation given. But, nothing...crickets. I'm just the receptionist. This has happened before also when I had brought her in, but I had actually spoken to the Dr. who explained what was going on, and we mutually agreed upon a course of treatment at that time. So, here's a hint Broadway Animal Hospital, if you're going to ask for a large amount of money at least be prepared to be able to explain what the tests are needed for. You won't be explaining that to me though, as I've already found a new vet for my precious dogs. And if I were you, and you care about your pets, I'd consider finding a different vet also, one that cares about more than money. read more

I was hoping to find a new vet closer than the previous one as our cat hates car rides. I am really disappointed with this place and the way they handled a few things. Our cat had a bladder infection according to her blood work results so we were given an antibiotic for her to take for 2 weeks. They failed to mention that it needed to be refrigerated so after the first week, my cat refused to take it, had strange behavior and stopped eating as much as she normally does. The medicine was making her sick because the directions to keep it refrigerated were underneath the top label (see picture below). I called to talk to the vet or someone at the front desk about it and whoever answered said she would leave a note for the doctor to call me back. We never got a call back! I took her to another vet and her infection was gone so the medicine worked but at the cost of her losing her appetite and if it hadn't, we would have had to start all over due to their lack of directions and communication. We were also told our cat had a thyroid issue and I was made to feel bad for not noticing the symptoms. I had 2 other vets look at her blood work and they both said her thyroid levels were normal. They also said her kidney levels were high and gave us samples of kidney food for her to try. They failed to mention that you should slowly incorporate the new food into the current food so our cat also had diarrhea for the first time on the floor on top of everything else. I will not be returning here. read more

Broadway Animal Hospital - Veterinarians Near Me - Everett, Washington

We took are dogs Zoe and Maggie in for their follow up shots. Zoe had a reaction later that day. We called in and after some recommendations, we let her know we were bringing her in. It was after 6:00. They let us know they closed at 7:00. We took off, hit traffic. Called and said it may be right at 7:00. They said they shut their doors right at 7:00. Take her to the emergency 24 hour vet. The lack of caring, concern and empathy was shocking. We drove faster, got there at 6:45. They looked her over. She was fine. But I'll never trust them again with my pups or recommend them to others. If a business has that lack of care. I will not trust them with the lives of my fur kids. read more

I highly recommend these guys. The process was very smooth and a huge thanks to Dr. Baillie who came out to my car and spoke to me personally about my dogs exam and recommended treatment. As a first time customer I was impressed and will be back! read more

This has been our go-to vet for the last six years that we've lived in Everett people are fantastic, caring and compassionate. The doctors are some of the best we've seen they really care about the animals, we've had a few sad days here and the people here help you through it every time we will continue to go here with all our future animals. read more

Please don't take your pet to Broadway animal hospital i tried to take my dog in for a.much needed nail trim and they refused saying emergency only and now I'm at the emergency vet because of her nails over 400 dollars later my poor princess read more

I happen to randomly choose this vet when we got our cat and dog and I haven't found any reason to leave. They are very friendly, responsive and rarely ever try and up-sell me on anything, however they do always offer me a range of options for me to choose from. As we've only ever been in for check-ups and minor issues (kennel cough, ear infections, scrapes, etc), their prices are very reasonable, especially when you consider the level of care and detail they give to me and my animals. We had an issue with our dogs prescription that needed to be filled by a regular pharmacy. The pharmacy had issues and things got messed up. A staff member personally took the time to run to the pharmacy to straighten it out without us even asking. Last experience that I'll talk about: I brought my dog in to get his nails clipped and to get one of his yearly vaccinations. They take him in the back without me to do it real quick. As I was driving away, I got a call from them saying they had forgot to give him his shot. To me, that level of honesty pretty much spoke for itself. They love animals and always have their best interest. I can't say enough good things about this vet clinic! read more

Our Nala loves the staff and Dr.Black! Everyone is so kind and helpful here! When we first got Nala, we weren't really sure how old she was and concerned she might have been too young since we had bought her off Craigslist. We were especially concerned that she was not wanting to eat. Needless to say, Dr.Black recommended wet puppy food and a couple different options to give Nala and she loved it! We paid $280 for the puppy package which included all the shots (and I recommend if you want to save money!) Nala is now 12 weeks old and we can't wait for her to continue to see Dr.Black and the rest of the staff! Also if you are pinched for money, make sure to ask how much everything is before you have it done, otherwise you'll end up spending a lot more than you anticipate to spend! read more

Broadway Animal Hospital - Nala after 12 week visit! - Veterinarians Near Me - Everett, Washington

I so very much recommend Broadway Animal Hospital. In the past, my 11-year-old semi-feral cat, Isaiah, has had a very difficult time going to the vet. With the help of some gabapentin slipped into his breakfast, we made it to Broadway Animal Hospital where Dr. Black diagnosed my boy with diabetes. Twice daily insulin injections are a challenge, as even approaching him in the past causes him to retreat. Isaiah normally comes to me only when I am settled down on the sofa or bedroom. Somehow these wonderful people were able to help my boy remain calm enough for initial examination, a couple of days of hospitalization and then return follow-up without issue. Broadway Animal Hospital has walked me through cost estimates each time and helped me make the best choice without judgment. They even helped me figure out the ways to save money, both in my vet costs and in getting Isaiah his supplies. Over the last couple of weeks, Isaiah has also seen Dr. Baillie and Dr. Shingawa as well as some excellent vet techs and front end staff. I have had a lot of questions and have needed multiple follow-up training sessions to learn about treating Isaiah with insulin injections and lancings for glucometer blood testing. The staff has been encouraging and helpful with tips and training skills. Even the hard conversation that I feared was made so much easier by Dr. Shinagawa - what if my boy's quality of life becomes so stressed from daily invasive treatment, that though his body becomes healthy, his daily life becomes traumatic. We discussed this, made a plan based on benchmarks and timeframes that I feel very good about. I felt empowered to make the best choices for Isaiah and not judged or pressured. In my view, this hospital has treated my animal's whole health and not just the science of his body. I am just grateful for the excellent, compassionate, joyful care this facility has provided my boy. I definitely recommend them! read more

So twice already I'd decided to stop taking my puppy to the Broadway Animal Hospital, due to their ridiculous prices and lack of seeming like they care about my puppy, rather than money. Me and my husband don't have a lot of money and this puppy is our first pet so maybe we just don't know the real price of pets. IDK... My little princess got an allergy, either to grass or to something my husband sprayed on moss and she's not ok, like not even eating. What do you think it should cost????? When my husband dropped her off and then the actual veterinarian called to say they'd need to do a "full work-up" my husband and I joked, guessing about the price. I guessed $225 and he guessed $171 so imagine my shock at $753! Seriously??? Are you kidding me??? while the coronavirus is going on? Neither me nor my husband are employed right now and that's not the vet's fault but what the heck??? read more

Used to bring our dogs here regularly, but it seems like everytime we go to there now they just want to add line items to the bill. We're literally going to to charge us 275 dollar to "pluck hair from the ear" of our dog. A total grooming doesn't cost that much. I think they are under some sort of new ownership, we really miss our old vet. I believe she went somewhere in Snohomish. We might make the drive out there, although not convenient. Good luck with the extra line items. read more

Great vets and office staff. It's unfortunate that they sometimes fall short on the customer service side of things. They called this morning. Left no message. Tried returning their call to see what they needed. Also asked repeatedly on the messages, " is our schedules appointment today still on?" Called four times. No further communication. Arrived to our afternoon appointment to see a sign on the door saying the office was closed. Maybe next time some mention on their recording, revealing an office closure for that day may be helpful? Although for us, there certainly will not be a next time. Will book with one of their competitors. What a shame. read more

I have a very fearful, 90lb husky x that I had to bring in due to an injury. He has to have trazadone prior to appointments but even then it's sometimes not enough. After having a horrific experience at Snohomish Station animal hospital, I brought him here. Although the vet still couldn't do an exam because he was too reactive, the vet was so understanding and helped me problem solve by prescribing a higher dose of anxiety meds to give him prior to coming in, as well as suggesting that we do some counter conditioning/desensitizing appointments in the future to get him more comfortable. I was very happy with my experience here and it makes me feel a whole ton better knowing I have a vet that is willing to help me. read more

This place is great, I feel like they listen to you and your concerns about you pet. Grant it, they are always busy, but super nice when they come and pick up your pet. The vet calls you after and shares all the info. Just totally appreciate these guys and Freeda not afraid to go with them. Thank you read more

Wow! I've been to other places before for my kitties. I took my rescue here and I was so pleased on how nice everyone was. The place was clean, they were professional and the cost was actually better than most! I will definitely be going here from now on with all my fur babies!! read more

Broadway Animal Hospital - Here to take Cookie to the best place ever!! - Veterinarians Near Me - Everett, Washington

They didn't fill prescription correctly. Was short 20% of pills.

They are awesome here. The pets are always happy here too. They do everything you need for any pet that you have. It is a very clean place. The parking is hard sometimes, because the coffee stand next door. I honk the best parking is on Broadway really got in front of them. read more

Broadway Animal Hospital - Veterinarians Near Me - Everett, Washington

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This vet was recommended to me by a coworker and I brought my dog in for a tooth pull and dental cleaning. I am a dog groomer and trim my dogs nails every 3-4 weeks, without my consent they gave him a "courtesy nail trim" and quicked him on almost every single nail (I think they missed making him bleed on 3 nails) the nails are also extremely jagged and look like the clippers were dull and just crushed his nails. He is in obvious pain and was terrified to even let me look at his feet. I will never bring another animal here. read more

Broadway Animal Hospital - Horrible nail trim that wasn't even needed - Veterinarians Near Me - Everett, Washington

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My family and I had been coming here off and on for years. The staff are friendly, but they don't seem very experienced. The young lady that was suppose to wrap my dogs bleeding ear couldn't do it. At first she tried to send him home without any kind of bandage, even though he was dripping blood all over the floor, but I told her she couldn't leave him bleeding like that. I was surprised she would even consider that an option. Also, they seemed very unorganized. When I questioned them about an increase in the amount owed vs the amount agreed upon prior to treatment; the young lady got defensive and blamed me, saying that I misread the paper. I later noticed it was because they charged me extra after I insisted on the bandage. They charged 22.50 (I believe) for a piece of white tape that didn't stay put. I'll be taking my pets elsewhere from now on. read more

I like this place. The Doc is awsome with our dog. And you cant complain about a free shot with your visit. I only have one complaint. When we had to put down an old dog of ours, a family member really, we didnt have time to make an appointment for his euthanasia. The old dogs back end went and he was a sad sight. Since we couldnt make the appointment we couldnt stay after he got the meds for his final journey. We know he knew something was up, he howled and he did that rarely. Could you imagine haveing your last feeling be that of abandonment? It still bugs me. We did get a nice card from them. read more

Needed and scheduled my dog for urgent surgery. The staff were very unorganized. Dr Waddle was unprofessional to the extreme. I was willing to pay for whatever was necessary to treat my dog and that was fully taken advantage of. I needed to have some teeth removed and to have a couple of fatty lumps removed in my dogs lower abdomen. Two other vets had already agreed that both procedures should/could be done at the same time to save stress, discomfort and pain afterwards on my ten year old dog as well as cost. Dr. Waddle insisted that I had to do them in two separate surgeries which would've cost me approximately $800 more. In the end she declined to due the tooth extractions and I was out of pocket about $1000 for all sorts of unnecessary items paid before the surgery was declined at the last second due to terrible greedy attitude of Dr Waddle. My dog had already been in the day before and was dropped off the day of surgery and all of the preop testing was done before she called me and refused surgery. She obviously didn't care about my pets well-being. Even though I had agreed to be gouged for an exorbitant amount of money. Before writing this review I looked her up and she has just bounced between positions for the last 10 years after graduating from college and then ends up in the dumpy Broadway Animal Hospital. Also when I picked up my dogs blood test results that I paid for prior to surgery she wrote a nasty paragraph in the diagnostics results about me. I had spoken to her a couple of times and she was argumentative with a loud angry tone but I refused to engage. Overall UNBELIEVABLY bad experience. May end up in small claims court. BUYER BEWARE. read more