Every time we come for services it is always a good experience Very nice staff and very…read moreaffordable.

Took my two goldens in and had a wonderful and successful visit. This is our new vet hands down…read more Experience and price was spot on! Thank you to this family operated vet business to "care" for pets and their people.

Very clean, efficient office. We took our dog in for a new health issue and the appointment was…read morereally fast. Everyone was very friendly. It almost felt too fast but they were super efficient and kind. Will recommend and return.

I cannot thank Frontier Village Veterinary Clinic enough for showing so much compassion when my…read moreMaine Coon mix was close to the rainbow bridge. We had him convalescing at home but he continued to go down hill fast, as a rescue cat we are not positive about his age but he was either 14 or 15 years old and had a beautiful long life with me and my family. His veterinarian is in Snohomish and i absolutely did not want to drive him that far for help, he was already so uncomfortable and weak. I called Frontier Village Veterinary Clinic and explained my dilemma. I did not want to drive him far and he is suffering ... can I bring him in for immediate help. They booked an appointment for me the same day. I arrived, the receptionist read the notes of my call on her computer and took me and Magic (the cat) into a private room immediately. Aimee (assistant? I don't know wha her official position is) was so incredibly compassionate, so helpful, explained the entire process and walked me through it all. The vet was in credibly compassionate as well but I did not get her name. I was allowed to exit to the outside through the door in the room so I didn't have to cry through the main area to leave which was amazing and very much appreciated. I only wish I had gone here earlier when Magic was in good health.... I found them late, but not too late for them to help me through the process. I thank you so very much!

Gotta give kudos when kudos are due…read more Mountain View Animal Hospital. I cannot say enough good things about them, the entire staff. I have had nothing but good experiences with them. Grace (150 pound Great Dane) actually likes visiting them, in spite of the shots, surgery, etc. Just got her stitches out, no trauma to her at all. When we left, she gave the girls at the front desk kisses. They compassionately helped Stitch, our 11 year old kitty that had cancer, get her angel wings. After she was gone, the next day, they called me to check on me. A few days After Graces surgery, they called to see how she was doing, and how the incision looked. Truly amazing people and care. I'm not sure, but I think the costs are lower than other doctors around, not that that's a deciding factor in care for our fur family members. So, kudos to them!!! We appreciate the kindness and compassion and care for not only our fur babies, but for the hoomans too.

My dog 14 has respiratory problems. We have been able to keep him going with medications. 2 days…read moreago he started his goose cough continuously when he moves around. Today (Monday) I stayed home from work to call Mountain View (his vet) to see if they could look at him to see if he is in pain or if he may need to leave us. Called at 9 am said doc will call back. No call back! I called at 3pm and then told me to take him where he was diagnosed. There is nothing they can do. Well, if he is needing to be given that final shot, I was hoping his Mountain View vet would support us through that. Very Disappointed!! I have another little fur baby, but we will find her a new vet!

We've been going here for a few years now and every interaction with staff has been incredible. I…read morealways feel taken care of after an appointment, and pet care recommendation feels honest with what is actually a priority and what could be excluded. I recently called regarding urgent medication refills, and was helped by both Melissa and Karen (on separate occasions) who went above and beyond! :)

UPDATE- Your response is completely false. I did not treat any member of your staff in a rude,…read moreracist, abusive, political, or otherwise inappropriate manner. I never made any political statement, racial comment, insult, or personal attack. Nor would I ever. I did absolutely nothing that could justify the accusations you have now publicly made about me. Your response appears to be an attempt to discredit me and put me on the defensive, rather than address the misconduct, or the harm, which is consistent with your previous unethical mistreatment of us. I came to your clinic as a new client seeking only routine care for my dog: preventatives and a fecal exam. From the moment Dr. Mohamed entered the room, she was abrupt, hostile, and repeatedly stated that she "did not understand" why I was there, despite my calmly explaining multiple times exactly what I needed. Then, without warning, without first trying to make my dog comfortable, and without any introduction to my dog whatsoever, Dr. Mohamed forcefully inserted the otoscope into my dog's ear hard enough that my dog yelped loudly in pain. I had never heard my dog cry out like that before. We had been to other vets before who checked her ears using this tool, without any issue. I witnessed how unfriendly and roughly she treated my very sweet submissive dog. What shocked me most was that Dr. Mohamed did not react at all. She did not stop, apologize, acknowledge my dog's pain, or show any concern whatsoever. Again, as my previous review which you replied to stated- to this day my pup will no longer let a vet touch her ears. Dr. Mohamed's handling of my dog fell far below an acceptable standard of care, and directly caused lasting trauma. Your response to hearing this report is once again shockingly unconcerned, and dismissive. No vet should ever roughly handle and harm a dog because they are for whatever reason bothered by the human. That behavior is entirely unethical and unacceptable. Again, as stated previously to which you responded- we have no idea what prompted this behavior on her part and that is really the most baffling component here. Because we are friendly, reasonable and professional people. I work in customer service. I was excited to meet what I thought would be our new vet! I was polite and respectful from the jump. NOTHING in my behavior was even remotely close to what you describe, even AFTER she harmed my baby. I did not yell or get aggressive. I simply asked immediately to end the interaction and speak to the manager. My only possible guess was that my shirt had an American Flag on it, and this was some kind of politically motivated retaliation. I cannot confirm this, but have no other explanation for what was seemingly a very personal attack from a total stranger. Again, I immediately told Dr. Mohamed in a calm manner that I was ending the appointment and requested to speak with the clinic manager. At that point, Dr. Mohamed abruptly changed her tone, apologized, and asked if I wanted to continue with the appointment after all. I declined and again requested to speak with a manager. Dr. Mohamed then left the room. I remained there for more than twenty minutes waiting to speak with someone. No one came. No one checked on me. No one asked what had happened. After waiting, I finally went to the front desk myself, at which point I was told to leave without ever being given the opportunity to explain my side of the situation. I was left in tears. The only person who showed any kindness or professionalism was a member of your front desk staff, who came to me in the parking lot w/ tissues and apologized. Her practiced manner in this strongly suggested that this type of incident is not unusual there. You have now publicly accused me of being "abrasive, rude, racist, and abusive." Those statements are false. I unequivocally deny them. I will not allow false accusations to be used to deflect from what occurred. I will not accept being falsely maligned in order to protect your staff from criticism. I stand fully by my account of what occurred. I did absolutely ZERO to deserve the way Dr Mohamed treated me or my dog. In fact, there exists no possible justification for the rough way she was handled, nor the lasting pain Dr Mohamed's misconduct caused. Both of these are points which you have, yet again, completely neglected to address. I further object to your implication that, because I posted this review years later, my experience is somehow less valid. It took me years to feel removed enough to seek any justice here. As clinic manager it's your duty to ensure correct conduct by staff. You never even gave me an audience, and conducted no investigation. You neglected your duties, and as a result have not obtained the truth. I am formally demanding that you retract the false statements you made about my conduct within 14 days. If you do not, be aware that I am preserving your response and all related communications for further action.

Generally I think Perrinville animal hospital is pretty good. However, they are far from perfect…read more But so far I'm willing to look past the sometime imperfections and stay with them. We like the doctors here, although in the past year we noticed they had a few turned over. Doctor Throm and Rehberger are always nice and you can feel they genuinely care about their patients, and they are pretty good at listening to owners concerns and give suggestions. The things that frustrated us the most are the follow ups, or getting the test results back in a timely manner. One time we called two days in a row to get a test result and was told very different stories from different two front test clerks, but luckily things worked out at the end. I guess owners just need to be a little proactive and make sure they don't forget about your case.

I love this facility so much. They take such good care of my Zelda. she was so sick with…read morepancreatitis and they saved her life. The staff is so great. Kind, helpful and friendly.

I just hate to give a less than stellar review to a hard-working vet, which I think Dr Kevin…read moreprobably is, but I would say my experience at Mill Creek Veterinary Hospital has been just... ok. Or rather, sub par. And for my precious pups, sub par just isn't good enough. He may be a fine vet, he seems knowledgible and relatively friendly himself, but the trouble is his support staff. Goodness gracious! So cold and abrasive and definitely seem bored and disinterested. From the moment I walked in with our pups, I was met with this kind of cloud of "what do you want?" I felt like a bother. It was bizarre. And it threw me off because I was feeling friendly, and there wasn't a smile to be seen in response. I figured maybe it was just a bad day for the front desk gal and the vet tech, so when I went back another day for a follow up consultation with Dr Kevin I hoped things would be better... nope. These are not happy workers. And that tells me a lot about a place. Also, the merchandise/food/etc shelves are barren - it looks like it's going out of business. The vibe was not conducive to my trust in my pups being in good hands - especially when one of them was being scheduled for a dental procedure under anesthesia. I did some research and we switched to a different veterinary practice in December, my pup just had her dental procedure today, and I couldn't be happier with the level of skill, interest, kindness, and concern we received from the entire staff at this new place! THIS is the way it should be! What a difference! I would suggest Dr Kevin really look at his support staff and make much-needed improvements if he hopes to retain clients and build his business. I wish him the best.

i've visited this vet three times with my (large) dog. The first time did not go very smoothly. the…read morewoman on the front counter is not very welcoming in person or over the phone. very short and not helpful with information whatsoever. Even asked to restrain my non reactive dog without asking any questions prior. The rest of the team seemed pleasant. after they took my dog back the first visit the vet came back pretty passive aggressive and upset that her and her team could not handle a 85 pound husky. he needed water after returning back to the room with me and i was told three times by a vet assistant that it doesn't seem like he does. i asked once again and they brought it in placed it down while saying "i don't even think he's gonna drink it" and my dog drank the whole bowl. he was stressed, panting, this was his first ever vet visit and i reiterated that a number of times. he wasn't aggressive he is just jerky when inexperienced vet techs try to touch him with no warning. the second visit was much smoother. he had to just get shots and the lady on the counter was someone with more comprehension. They were much more kind and understanding of a big dog and how they can act. they took him back for two minutes and he came back smiling. the vet this time did make it clear he didn't like the needle but everything went smoothly. i return a third time and its a automatic request my dog wears a mussel because he bit someone. wouldn't specify who, and the reason "the who" was asked because no biting was ever mentioned and the dog just doesn't bite. so just to make it clear theres people there with different levels of experience and understanding than others maybe they can only handle dogs under 40 pounds. The ironic part is i don't think they wanted me to return because i've had the right phone number and email on file since the initial intake, and never once received reminder for any appointments. each time i asked they said they definitely called, but they didn't. i rechecked the number on file twice. they just don't notify. definitely get a new front desk person, she has no conversation skills!

I'm so grateful for Dr Beil and the terrific staff at Livewell. Last month I brought my very sick…read morelittle tortie, Mocha in. She had already been to VEG and was diagnosed by them as needed urgent surgery. The doctor at VEG had highly recommended Livewell because their prices were much more reasonable for surgery than VEG. I got there a little before opening, but the staff already had the doors open and they were all outside. They were not officially open, but they were kind enough to take us in anyway. I REALLY appreciated that because my daughter and I were extremely concerned for Mocha. VEG had sent x-rays and their notes to them already and looking at what they had, they agreed surgery was likely needed, BUT the wise doctor wanted to check her out there with their equipment just to make sure it was absolutely necessary before they cut her open. Well, the obstruction that was there had miraculously disappeared! They gave us some care instructions and the next day they were kind enough to follow up with a phone call to check on her. I'm glad they did because I did have some additional concerns which the doctor quickly addressed. The price I was charged for this urgent care was extremely reasonable. I can't say enough good things about these good people. Today, Mocha is back to her silly old self and it's partly due to the care she received from Livewell. Thank you!!

Have taken both my dogs here and loved each visit. My bigger dog is a super nervous shaky dog and…read morethey were so patient with her. Pricing was very reasonable and they didn't try to shove treatments or medications out way when unnecessary. I am so thankful for this urgent care and their team!

Went there today get a check up for my chinchilla, she got heatstroke couple days ago and it scared…read morethe heck out of me. I went to the animal emergency clinic in Redmond, and they refer me some exotic vets clinics but I have schools on the weekdays and I don't want to wait to get my chin checked up. So I came to yelp and see the amazing review Dr. Kamaka has so I decided to give it a shot. It turns out super nice! She is really nice and she answer every single one of my questions! I love her ! Dr. Kamaka is now my chins go to doctor!

Several years ago, Elizabeth Kamaka treated my hamster at the Bird and Exotic Clinic of Seattle, on…read moreAurora. The hamster was weak and not young, so her passing at the clinic was not necessarily a shock. The shock was Kamaka's callousness after the event. The hamster struggled a little when we handed her over to Kamaka (bear in mind this was a weak and sick hamster - "struggle" sounds stronger than what she had in her). Kamaka put a towel over her to quiet her. My personal opinion was that she was a little rough about it, but that's just my opinion. When Kamaka removed the towel, she revealed a gasping hamster who looked like she couldn't breathe. Kamaka put a tiny air mask over the hamster's face to help her breathe, but the hamster died shortly thereafter. This entire event took place in front of us and spanned only a couple of minutes. I don't recall Kamaka's exact words at this point, but what still stands out in my mind is that she chose this moment to tell us the cost of the office visit and that we should pay at the reception desk. This was a minute or so after she'd laid down the dead hamster's body on the exam table. The receptionist looked embarrassed. I was speechless. I remember mechanically opening my wallet and paying with a credit card, and not saying a word. I just wanted to get out of there. In hindsight, I wish we had allowed the hamster to die peacefully at home. If it was her time, it was her time. I didn't care about the money. I just thought Kamaka's coldness was inexplicable and wildly inappropriate for what had just happened.