Tran's Auto Repair made its way onto my radar due to all of its great reviews, which I can attest…read moreare quite true -- I can't imagine finding a better auto repair shop in the area (without sacrificing quality and professionalism). I admittedly ended up only swinging by for a general check-up on my car after driving myself across the state. They were clear about how long it was going to take them to get to my car (that I brought by without an appointment), and they actually got around to completing the task before the estimated time. They were really thorough with identifying issues, and rather than try to sell themselves, they preemptively asserted that I could take my car elsewhere if I felt more comfortable with that; they still wanted to show me exactly what/where the issue was so that I could share that with whomever I would ultimately decide to do business with. I really appreciated how genuine and honest they were without making me feel guilted into having them work on my car. I'm not going to sugarcoat that the quote was a bit steep, but I trust that they were going to be the most diligent and detail-oriented people for the job. Their expertise is impressive, and I'm glad to know that I can always come here if I have car troubles again. Wholly recommend for character alone!

Almost never leave reviews, but for a uniquely honest auto shop (rare these days)--I try to make…read morethe time. Went in for an oil change at the local Honda dealership and they recommended I change the steering rack on my car. The estimate was $4k+. Called several different shops to get quotes. Saw Tran's Auto Repair and read through some reviews and thought I'd give it a shot. Not only did Sy take his time to check on an estimate for me--which was very reasonable for the work required to replace a steering rack--he also suggested I bring the car in to double check to see whether I actually need the replacement. I was able to take the car in a few days later and after checking, turns out the rack was seeping just a bit of fluid, but not a major leak (what seems common for a car with 150k miles). Recommended we don't change it now and continue to check on it every oil change until it becomes an actual leak (if that ever happens). That recommendation checks out with how the car drives. Before my visit to the dealership I didn't notice any major issues with the steering--the car seemed to still have firm, controlled steering even at highway speeds. Mind you, I understand the business nature of auto shops. It is advantageous to recommend and do work on vehicles. But the fact that Tran's recommended not to get the steering rack replaced right now should speak to how honest they are with their customers (even a new one). I'll be back, and would highly recommend this place to anyone in need of service/repairs.

Serviced my car on time and price is affordable. Respectful and professional. Highly recommended…read morefor their service. .

Fast service. Helpful info. Super nice people. Excellent follow through. One way transportation…read moreprovided if need be. I have been going to Stressfree in Menlo Park for over 3 years. I am totally satisfied.

I had my 2005 Corolla fixed up here. They performed a thorough inspection and repaired all the…read moremajor issues. I came back for the 500-mile inspection and it was all looking good. The price was reasonable for the amount of repairs, and the car drives really well now. I was afraid I might have to get rid of the car, but I think the repairs will get me several more years out of it! A+ auto repair also went above and beyond at the 500-mile checkup: part of the car above the wheel had come loose and would run against the wheel sometimes. They noticed this and hooked it up to fix the problem. Thank you for their help!

I returned to A+ auto repair after a flat tire, and ended up having a long overdue inspection of my…read morecar. Perhaps a flat tire on the way to work is the signal to have an inspection, which is exactly what Justin had recommended for my car. I went with many of his recommendations in terms of what to fix, and the reports are just so thorough in what they find, that it is hard to delay anything to be taken care of. Justin's transparency throughout the process was definitely the highlight - his communication was stellar, even after my car was fixed, he called me to see if everything was all right after the fact. Although the turnaround time was extended, they offered a ride to the shop, as well as offered their rental car for the potential weekend I was going to be without my car, which I ended up not needing the entire weekend, as my car was only in the shop the next extra morning. All in all, I have a maintained car, new tires, and I had yet another great experience at A+ auto repair. Thanks again Justin!

They work fast and reliable. If something happened with my…read moretruck I will stop by again. Oleg

Everything went great!!! These people are a Godsend!!!! Couldn't have asked for better. A++++read more

I bring my Audi here for regular maintenance and have had consistently good experiences. Oil…read morechanges are reasonably priced and appointments are usually easy to schedule sometimes even the same day. The owner is knowledgeable and helpful, offering recommendations for preventative maintenance and providing clear, upfront quotes for any work needed. Car: Audi A4 2019

I found them through a website and been coming and bringing my Kia Sportage ever since I am a woman…read moreand the price is reasonable. I usually come here alone and I never feel intimidated or that they are trying to rip me off so 10 stars if I could give they are a very sweet and get the job done fast I sit in their office and wait and they have no problem.

This was the most professional, accurate, rapid, legit transaction I have ever encountered. Sandra…read morewas upfront, straight to the point and I am a no nonsense kind of person. It all worked out. Thank you for being very honest. I would refer and go to her again. Gas saver for me. Rolling now. Thank u Sandra.

I had a really great experience with this towing company. Jeffrey was super responsive and got to…read moremy vehicle on the freeway quickly and right on time. From there, everything was extremely easy. I made one phone call, made the payment, and they handled the entire process of getting my car from the freeway back to my house. I also want to mention Ceaser and Sandra because they are genuinely great people. Everyone I dealt with was friendly, professional, and made the whole situation way less stressful than I expected. The entire process was seamless and I barely had to do anything. Definitely recommend them if you need a reliable and easy towing experience!

George is definitely the best mechanic I've met for high end cars. He has helped me many times…read moreover many years. He is honest and always does a great job. Always five stars.

I hit the dreaded "incorrect DEF fluid - 200 miles remaining" warning on a 535 diesel, related to…read morethe emissions system. This is a notoriously difficult problem to correctly diagnose and remedy; just search online about it. Even the local dealership's 'master tech' struggled and suggested solutions randomly without explanation that conflicted with information available online. George saved the day by accurately diagnosing the issue, replacing only what was necessary, and thoroughly cleaning out the remaining system at a cost far below what the dealership wanted to 'experiment' toward a solution. Beyond that his service was prompt and his approach very customer focused. You feel like you're working with family rather than a mechanic. Thanks a bunch George, I really appreciate you dude.

I originally encountered these guys when looking for a shop that could fix the convertible top on…read moremy BMW Z4. They told me what would be involved and that they would not be able to work on it without it costing a fortune. A less than honest shop might've tried to soak me for a repair job that ends up costing more than expected. I know, because others have tried that. These guys gave me an honest appraisal, and I remembered that when choosing a shop to work on my wife's car. We had just bought a 2006 BMW 330 ci, and like clockwork, just after the 30-day warranty expired, we had problems. It had just rained torrentially for three straight days and unbeknownst to us, the drainage ports in the trunk were completely clogged, allowing water to build up and penetrate to the electrical system. We noticed the dash lights, indicators, and steering wheel controls did not work. We brought it to Toole's with the hope that it was something easily diagnosed and fixed. It wasn't. To keep an already long story from getting much longer, I will just say that it was a 4-day-long diagnosis as the problem component(s) were not easily found, even with advanced diagnostic equipment. They sought out expert advice from other professionals who specialize in BMWs. The problem component was found and replaced. I originally agreed to three hours of labor, but since it went as long as it did, I happily agreed to an extra hour. So essentially, they stuck to the agreement plus a reasonable additional amount. I tried to add on a tip but they wouldn't accept it. We bought them pizzas instead. I recommend this shop because they're honest, friendly professionals who seem to really want to help out their customers while running a respectable business.

While we ultimately discovered that they weren't equipped to solve my issue (they don't have the…read morenecessary Tesla software), they were honest and transparent - and didn't charge me unneccesarily. Sean, Marvin and the entire staff are good dudes - will definitely take my jeep there!

I had a great first experience when I brought our Subaru Crosstrek and wanted to get my Nissan…read moreFrontier in for some preventive maintenance. Again I was helped by Sean and again it was a 5 star visit. The work was done in a timely manner, price was fair and customer service was excellent. We have three different Japanese vehicle brands in our family and I feel comfortable to have them all serviced at A+ Japanese Auto Repair! Thanks again Sean, I really appreciate the personal touch.

Came in to have Check Engine Light issue fixed so I could register the car…read more They did their diagnosis, got the error code identified, they replaced parts, I paid $1600 and picked up the car...only to have the check engine light come back on as soon as I started the engine. I was a little frustrated because they told me the problem was fixed. I immediately brought the back, had it re-diagnosed, and was later told there is another issue which would cost $700 (after a bit of a discount), and there could be more after that. It's an older car, but with relatively low mileage for its age (20 year old Lexus sedan with 105k miles). At least this time I was told there are potentially other underlying issues, which could be cost prohibitive. After this second round of repairs, I was told they'd have to partially take apart the engine because "it could be..." I didn't want to continue this process if they weren't even sure what the problem is and I would have to pay them more so they could "maybe find" what is causing the check engine light. They seemed to be more diligent this second time, and took a little more care to see if the check engine light issue was fully resolved. Good on them for their second effort. I wish they could have done a more thorough check the first time instead of it seeming so exploratory. Maybe that's how the problem had to be discovered, but it felt like it was more process of elimination than a targeted solution. I can disconnect and reconnect my battery and get the same results of the check engine light off for a few days. I took the car back now $2400 lighter in the pocket, unclear if the two parts they replaced may have still been functioning, and with my check engine light still on. I feel it was a misdiagnosis of the problem initially. If they properly diagnosed the problem, my decision making would have been different. Instead, I feel as if I got strung along for two payments if I wanted to have my car back that I still can't register.

Went to Kenneth to service my NSX for a full fluids job. He was super professional as we discussed…read morethe quote and the work I wanted to do. Also it helped reassure me that I saw 4 NSXs also waiting to get serviced. He also walked me through things to look out for the next day with the coolant too. Will come again!

A shop that take care of my needs. They have e been my go to shop to take care maintenance…read moreservices and special needs for my cars. Andrew/Kenneth are great, knowledgeable and trustworthy on their works.