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    San Carlos Auto Works

    4.9 (144 reviews)
    Closed 9:00 am - 5:00 pm
    Updated 1 month ago

    Request a quote

    Response time

    4 hours

    Response rate

    100%

    Services - San Carlos Auto Works

    Auto brake repair

    Auto engine repair

    San Carlos Auto Works Photos

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    Recommended Reviews - San Carlos Auto Works

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    Reviews With Photos

    Thomas and Sam are replacing the swaybar links.
    J R.

    As always, installations of the swaybar links on all 4 sides of my STI is perfect! Thomas made sure it was done right and advised that I return after few miles to check the links stayed tightened. The labor charges are reasonable. I definitely recommend this shop.

    The nail found in my tire :(

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    4 months ago

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    7 months ago

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    1 year ago

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    1 year ago

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    6 months ago

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    4 months ago

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    6 months ago

    They gave me a very fair price for a synthetic oil change. They were very professional

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    6 months ago

    Reliable work, reasonable prices! Good service. Been going there for the last 5 years.

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    1 year ago

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    6 months ago

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    11 months ago

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    8 months ago

    Fair price and very patient explanation of what happened. Would definitely come back again.

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    2 years ago

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    11 months ago

    Very reasonable pricing. Nice staff. Fast and efficient. Kept me abreast of work needed and cost.

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    1 year ago

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    2 years ago

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    4 years ago

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    1 year ago

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    3 years ago

    Business owner information

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    Tom L.

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    3 years ago

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    4 years ago

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    3 years ago

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    2 years ago

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    4 years ago

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    7 years ago

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    Page 1 of 4

    Ask the Community - San Carlos Auto Works

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    Review Highlights - San Carlos Auto Works

    I've been bringing my Toyota, Acura, and Volvo to Thomas and Sam for six years, and they've earned my trust!

    Mentioned in 17 reviews

    Read more highlights

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    Toole's Garage

    Toole's Garage

    4.5
    (320 reviews)

    I originally encountered these guys when looking for a shop that could fix the convertible top on…read moremy BMW Z4. They told me what would be involved and that they would not be able to work on it without it costing a fortune. A less than honest shop might've tried to soak me for a repair job that ends up costing more than expected. I know, because others have tried that. These guys gave me an honest appraisal, and I remembered that when choosing a shop to work on my wife's car. We had just bought a 2006 BMW 330 ci, and like clockwork, just after the 30-day warranty expired, we had problems. It had just rained torrentially for three straight days and unbeknownst to us, the drainage ports in the trunk were completely clogged, allowing water to build up and penetrate to the electrical system. We noticed the dash lights, indicators, and steering wheel controls did not work. We brought it to Toole's with the hope that it was something easily diagnosed and fixed. It wasn't. To keep an already long story from getting much longer, I will just say that it was a 4-day-long diagnosis as the problem component(s) were not easily found, even with advanced diagnostic equipment. They sought out expert advice from other professionals who specialize in BMWs. The problem component was found and replaced. I originally agreed to three hours of labor, but since it went as long as it did, I happily agreed to an extra hour. So essentially, they stuck to the agreement plus a reasonable additional amount. I tried to add on a tip but they wouldn't accept it. We bought them pizzas instead. I recommend this shop because they're honest, friendly professionals who seem to really want to help out their customers while running a respectable business.

    I *really* wanted to like these guys. Really. They were highly recommended by a long time customer…read moreof theirs when I needed a reliable shop after my mainstay shop closed. The first time they did what they were supposed to but also added all sorts of nonessential, foolish, 'let's see if the old lady falls for this' service recommendations. It immediately reminded me of back in the day when car salesmen pushed undercoating. Also not necessary. I politely declined the extra +/- $1,000 (!) services. I tried again about two weeks ago when I went in for a problem with the driver's side window. Give them a second chance. The young man told me, to my face, that it would cost $260 **just to look at the problem**. In deference to his youth I did not say what I was really thinking, asked him to repeat the quote, said thank you and left. Here's the thing - women are actually not stupid and this kind of thing happens to us all the time. It is infuriating and highly insulting. Ask any woman you know to tell you her version of these experiences. Finally, the core issue is being disrespected. No one wants that. Oh, the end of the story is that I went to another shop nearby and the guys looked at the problem immediately, fixed a minor adjustment and did not charge me. BTW, they had three or four bays: BMW, Lexus, Mercedes so clearly they were trusted. Just saying. Bye.

    Brothers Auto Masters

    Brothers Auto Masters

    4.8
    (40 reviews)

    Can't edit my original review so just updating to clarify some typos (FRICKING SIRI!!!):…read more I've taken my Porsche as well as my Mazda to their shop and BEEN happier with the quality and pricing of their work compared to the dealerships. They communicate efficiently and provide no more service than what is needed. In fact, I had the MAZDA dealership suggest thousands of dollars of work that was completely unnecessary.

    I found these guys a couple months ago when I was in need of an oil change. I was looking for…read moreplaces that had reviews from women. Personally, I hate taking my car places because, unfortunately, females get taken advantage of. All their reviews were so great! I called and they were able to get me in the next day. I was able to drop my car off in the morning and pick it up after work. I asked what kind of oil and immediately was told not the cheap stuff for your BMW- I said good, you passed the test and we laughed. They were awesome. I have since taken my car back to replace my battery and get my engine bay cleaned. Battery is easy I know, but my car is special and I didn't want to deal with it. I was met again with exceptional service- going above and beyond! They respond quickly, provide great service and even throw in some jokes! These guys are seriously so kind (and funny). If you need to have work done in your car, take it to them! They gave me a great deal and took such good care of my car! Thank you!

    Clarity Auto Care

    Clarity Auto Care

    4.3
    (31 reviews)

    I am so glad I found these guys! Genuinely a great shop and they know what they're doing. I had a…read moreterrible experience with a local dealer trying to repair my C7, and after constant unresolved problems, I decided to take it to someone else.. I found Clarity, which luckily is a very short drive from my house. They were extremely communicative and transparent throughout the entire process. Did a full inspection on top of the issues that I brought it in for and they made recommendations, but I did not feel pressured to make any decisions. Ultimately I got everything done anyway and they were so quick. They sent photos of the car and photos confirming the issues they found as well. Not a shady shop at all in my opinion. I also brought it in on a Monday morning, the car was ready by I think Thursday or Friday that week. After dealing with my car sitting at the dealer for months with little to no communication, this was a HUGE relief for me. So I decided to bring it in again to get my new rims installed. Literally within a couple hours the car was ready to be picked up, the process was super easy overall. These guys will be my go to for any future repairs or general maintenance that I need from now on. I highly recommend them. Thank you to the entire team at Clarity for coming through and getting everything done in such a timely manner.

    Unprofessional communication and questionable billing practices…read more Based on my recent experience regarding an AC repair, I recommend avoiding Clarity at all costs. I brought my vehicle in for a diagnosis and received a four-item quote (compressor, condenser, lines, and recharge). I originally accepted this quote with an agreed-upon completion of the end of the next business day. The issues began with communication: Late-stage changes: At 5:20 PM the day before the work was set to commence, I received a text stating the parts supplier had changed, the price had increased, and the timeline was being extended. They also requested a deposit despite not doing so earlier. Lack of transparency: When I asked for a breakdown of the price increase, I was simply sent a link to a long PDF rather than a clear explanation or a phone call to discuss the new terms. The most concerning part of the experience: Because I had not yet approved the new, higher quote or the extended timeline, I messaged them the following morning to decline the job. I was told they had already removed my compressor. Management's stance was that because I had originally approved the "items" on the first quote, they were entitled to start work on those specific parts--even though the total project cost and timeline had changed and I had not signed off on the revised estimate. The shop manager told me I needed to "take accountability" and that this was a "me problem." I was ultimately charged an hour labor just to get my car back. If you value clear communication and a pleasant customer service experience, avid Clarity Auto at all costs. It's genuinely the worst customer experience I've had.

    San Carlos Auto Works - autorepair - Updated August 2026

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