I came to 5 Star Auto Service for help diagnosing and repairing the cause of a check engine light in my car. They were able to diagnose and repair the issue in half a day, and the price to repair the issue was very reasonable compared to the going rate. I also used them for a smog test which they got me in for a next day appointment . Pros: Honest, skilled and reasonably priced repair shop Cons: Not finding them sooner read more

I highly recommend 5-Star Auto Service--they are truly outstanding and trustworthy! When my "check engine" light wouldn't go off, I was frustrated after another mechanic hooked up their Chevy scanner and charged me $200 to replace an O2 sensor, only for the light to stay on. But 5-Star Auto Service hooked up their Chevy scanner, accurately diagnosed the real issue with code P0400 (EGR Performance), and called me right away for approval. For just $125, they skillfully removed the EGR valve, discovered the passages were completely clogged with carbon, thoroughly cleaned everything, and rechecked the system. The "check engine" light has stayed off ever since--their honesty and precision saved me a lot of money and hassle! On top of that, upon my request, the team at 5-Star meticulously inspected my car for all necessary mechanical repairs and coordinated with a trusted body shop to prepare a comprehensive, detailed estimate of $14,296.29. This professional report is exactly what I need to confidently recover costs from the DUI driver's insurance company. 5-Star Auto Service delivers exceptional skill, integrity, and genuine care for their customers. I completely trust them and can't recommend them highly enough--if you want reliable, honest auto service done right the first time, this is the place to go! read more

Excellent service! Manager and mechanics are super knowledgeable. Very personable. Great location. All my car maintenance needs are handled! read more

Omg I broke down last Thursday had my van towed to them , with in days Ned and his team got right on it.Fadi Soudah assisting in the office kept me well informed so happy to have my van back the quality and prices are top notch , read more

5 Star Auto Service - Work can - Auto Repair Near Me - Belmont, California

Be very careful when you go here. Double check that all of the screws are on tight and no missing parts. They changed my trucks engine (brand new) and it exploded a month later. before we talk about that, they left the bed of the truck loose, while driving on the freeway it began swaying and moving the truck. They left screws loose. Another time they cut up a piece of the plastic near the tire instead of adding a screw to tighten it. they did replace it. Back to the engine, they sent the truck over to the Ram dealership for repairs. When I would call, they would tell me my mechanic being these guys had to call. They never called to push the work or even try to figure out what was happening with the repairs. This went on for almost 1 yr. Until I called and told them to help me figure out why they weren't working on it. Then I took in my other car which never gave me any problems to replace some metal part that is connected to the wheel (excuse the lingo I can't remember the name of the part) and a month or so later, it began swaying on the freeway again, turns out it was LOOSE! both sides. I didn't trust them anymore, so I had another mechanic fix it. And lastly, I took another car in for a checkup for a problem. They wanted to charge me thousands of dollars to "repair it" I decided not to trust them again. Went to another mechanic who fixed the problems and that part they wanted thousands for, was just loose, and the other mechanic didn't even charge for it because it was easy access and just needed tightening. They seem to leave things loose on purpose, so you come back, then they tell u it's something else. And charge you more. read more

Ned and the crew live up to the name.. FIVE STARS!!! Had my lifted truck aligned and the sloppy steering tightened up, crank case filter replaced and a sweet aftermarket rear differential cover installed. Driving the truck off was a night and day improvement. My new go to for any and all my future needs. Highly recommended read more

5 Star Auto Service - Installed rear diff cover . Alignment on the lifted truck and steering tightened way up ! - Auto Repair Near Me - Belmont, California

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These guys were great. Upfront honest. Got the work done because we really needed our truck back. I would highly recommend them.

Great Experience. i went in for an oil change, filter chance and tire rotation. Drop off 8:30am Pick up 10:30am Very Very nice and friendly guy behind the desk. forgot his name. I chose this place because of the coupon i have with Costco This place is by appointment only so call ahead. Once you drop off your car you have to leave and come back later to pick up. There is a 4 seat seater area with coffee machine but they said they don't allow people to sit while their car is being worked on. So call an uber to leave and then come back when your car is ready. well worth it. i'll comeback again for my next appt read more

5 Star Auto Service - entrance - Auto Repair Near Me - Belmont, California

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Once again 5 Star comes through again "top shelf" working on my El Camino. Had a problem with my brakes couldn't figure out what the problem was so I took the car to 5 Star. Explained the problem to Fadi, he got on it and found a fix. As always, great Customer Service, and finding fixes to our auto problems. I recommend this shop. read more

They are good for most repairs, but when our car air conditioning failed it took three repairs to get it right. In between repairs two and three I took the car to other mechanics for an opinion as to what was wrong and they both said that the replacement compressor was damaged. I went back to 5-Star and they replaced the damaged new compressor on warranty. read more

My go to local auto repair and maintenance shop. I've been bringing my car here the past couple years as the prior place I used to go to would always hold my car overnight for a simple oil change service. I just wanted a quick oil change, tire rotation, with multi point inspection where I could drop the car off and pick it up the same day. 5 Star does all that and is usually done in a few hours. Also doesn't hurt I live down the street and can walk there. They also noticed some issues with my car before it got worse (tire treads, headlight lamp faded) and fixed them for a reasonable price. Highly recommend. read more

Before I switched to an electric car a few years ago, I had my car regularly serviced here because I found the service to be professional, the prices reasonable. and really good quality. It was time for my wheels to be rotated for my Tesla, and it was nice to be able to come here since they are so close to where I live. And again, the guy manning the front desk was nice and professional, the work was done well and the price was reasonable. So nothing has changed, which is a good thing. read more

My auto mechanic retired recently and I dreaded finding another one. Through recommendations on Nextdoor, AAA, Yelp and Costco, I tried out 5 Star and I am not disappointed. I needed an oil change, minor service and tire rotation plus a new battery to replace the 2014 ORIGINAL battery. Their prices are reasonable and I was impressed with the knowledge and 'good feeling' when I brought my vehicle in for an estimate. In addition, I received a needed wheel alignment. I will return with the confidence of my first encounter here at 5 Star Auto. Fadi was great to deal with! I judge many things on 'value for the buck' and I feel as if i received my money's worth here! Please try them out! read more

Fadi and Ned make a great team! Fadi as the service manager puts you at ease as he deals with checking out your car. I been going there for years and always leave knowing that my car has received the best possible care! read more

I called to see if they could make the repair and they steered me to a day/time that allowed me to be in and out of the shop vs. waiting around for a long time. Service agent was very nice and professional. read more

As the name suggests, the service is truly five star: reasonably priced, fast service, and kind and generous workers. They were even so kind as to stay a few minutes after closing time so that I could pay for the services and pick up my car, even though they risked being late and paying a late fee for picking up their kids from child care. The timing belt, tensioner, and water pump replacement they performed is helping my car run nicely right now, and I appreciate this fast, easy, and effective service that they provided me. Overall, I would highly recommend this shop to anyone whose car is in need. read more

5 star always does me right. Reasonable price, honest assessments, on-time completion. From oil changes to shocks to struts to injectors to anything else they do it right. read more

GREAT EXPERIENCE HERE - went in for a smog certification - quick & pleasant. CLEAN waiting area with clean chairs & current magazines. VERY professional staff. We were very pleased!!! read more

First time not going to dealer with my 5 yo Lexus ES300 hybrid (had service package). Very happy to find 5 Star Auto through Costco!!EXCELLENT service, car ready by 12:30 pm & not pressured/charged for unnecessary work. Needed an alignment after new tires, oil change, few other minor items & that was all I was charged for...discount from Costco, SIGNIFICANT savings over dealer & knowledgeable service guys (even a guy from Lexus!). The day I was there they were servicing a variety of cars - including newer Mercedes, BMW & Lexus. Thanks guys.. see you in 6 months!!!! read more

I have been a customer for many years because of the expertise, and cordiality of the team working with Ned the owner. read more

This shop saved our necks! They did a prepurchase inspection of a car we were thinking of buying. The car looked like a great deal: One owner, low mileage, garaged, etc. But the inspection turned up numerous problems that we never could have uncovered on our own. Fadi went above and beyond to explain the inspection findings in detail, and to give us expert tips on used-car shopping more generally. He is a very diligent and honest professional who clearly cared about us as people. I cannot recommend the shop more highly. Thank you! read more

I feel so lucky that I was steered to Five Star Auto Service. A light went on in my car saying I should have my engine checked. I had just done that at Nissan and paid about $1000 , plus they gave me a long list of other things wrong with my car.Five Star was reassuring and said they would get to the bottom of it, and they did! They were kind, polite, and professional. I want to add that their facility is immaculate, indicating pride in ownership. it's a garage and it is clean and organized. I am so happy I was directed by a friend who is a car guy to go to Five Star. From this day forward , they will be where I take my car! read more

These folks are great and professional. Normally I like to do my own work on my cars, but if I don't have the time or fancy new alignment machines, I take my vehicles here. No hesitation - I trust them to do the right thing. read more

Guys at Five Star helped me find and install these massive tires and alignment on my 69 Camaro. Every other shop was intimidated to do the job. I would recommend this place to everyone. Thank you again for the fine work and service read more

5 Star Auto Service - Auto Repair Near Me - Belmont, California

Great friendly team. Trustworthy and knowledgeable. Will continue to use for all my BMW needs.

Muchas gracias por su excelente servicio, definitivamente si quieren respaldo y calidad les recomiendo este excelente sitio.

I had an appointment this morning for a wheel alignment. Fadi greeted me and assured me that they could get the work done on my car while I waited. He was professional, kind and fun! Made my morning :) I was outta there in 30 minutes...service could not have been any better. Thank you Fadi and 5 Star Auto Service! read more

BAD EXPERIENCE- POOR LABOR AND ATTENTION TO DETAIL - Been going to 5 Star for several years because of their solid reputation. Unfortunately, They installed a part improperly. The part failed causing the car to be unable to safely drive. The manager said, "the clips were never installed and they don't just fall off." Instead of taking blame they acted like they didn't do it. read more

Came in for a smog check. I was in rush and did not have appointment. They got the smog check done in less than 30 minutes. Excellent and friendly 5 star service. read more

I came here for tire replacement that I had shipped from Tire Rack. I'm sure these guys could have got the same tires but I am impatient and never asked. I also had my smog test done while my car was there. "No problem!", is the normal response there. Great communication skills. Great manners. Very clean shop, which shows pride in what they do. They also provided a quote on paper before I left which was the same price when I came to pick it up. I got one suggestion for new brake pads which I know are ready for replacement already. So they are not trying to work anyone over. I would send anyone there, even if you know little about cars. Thanks guys! You are what keeps my faith in car mechanics. read more

I've had a company car for so long I have forgotten what it is like to go get service somewhere. I was recommended to come to 5 star auto service by a couple of people and they were right on the money as far as how good the service was and how good the value is! Fadi and his team did a great job and I'm not missing my company car as much as I thought I would. read more

Abut 5 years ago i had a car issue and drop-off my car by neighborhood auto shop the 5 Star, since then I been using their services... Not only they are friendly, they are honest and tell you exactly what they did and their recommendations/suggestions. read more

I moved to San Jose a couple years ago and STILL drive to Belmont for these guys to service my car. They are super professional, honest, and knowledgeable. They take the time to explain the issue and give you options. And most importantly, as a female, I really feel like they don't try to pull over me. They really do keep it real, and even with rising gas prices, I will continue to make the drive :-) read more

I had a serious suspension system problem on my 14 year old, 130k mile Audi. I did not want to get rid of it right now. They gave me a reasonable price and fix it in a timely manner read more

Fadi and the team at 5 Star did a nice job on my Volvo's 90K service. It was my first time going to 5 Star. I was referred to them by Costco. I love Costco. But that's a different story. Fadi was very easy to work with, provided updates and communicated via text. My car was on time and the noise coming from my driver side wheel well was gone. Good experience and transaction. Will go to them again. Thanks 5 Star. read more

I don't often take the time to write reviews but I feel like 5 Star Auto Service in Belmont is worth the time crafting this post. I've been loyal to my local Toyota for several years and have been skeptical about finding a new shop but have been to this location twice. Once for a new oil pan and just recently for the lock actuators on my front doors. Toyota quoted me 2x the amount for both services and the 5 Star crew did a phenomenal job for a great price. Thanks gentlemen, I really appreciate it! I'll see you now for my regular maintenance. read more

Let me tell you, Fadi and the 5 Star Auto Service crew handled my smog related repairs as well and professional as it gets !!! From day one, they made the best assessments possible and NEVER made unrealistic promises . I knew at that point, I was dealing with an honest straight up repair shop. PERFECT communication at all times, vehicle drop-off convenience, TOP NOTCH repairs.....................these guys are just NO NONSENCE / NO BS ! On top of it all, Fadi has to be one of the nicest guys I could ever want to deal with ! They ought to change their name to "100" Star Auto Service (they deserve every 1 of those stars) I'll never hesitate to come back for future repairs should need be. THANKS TONS! read more

They really got me. Loyalty wise. There's multiple times where I suspected that I needed this or that and after checking (for free), they recommended that I not do the service yet, but wait. Probably saved hundreds of $ coming here over the years. That friendly, competent service sometimes results in busy so take it as a good sign. Call ahead. read more

All of the positive reviews are 100% correct as 5 Star Auto Service really lives up to their name and is an excellent place to go for all of your car maintenance needs. Making an appointment online was a breeze and they even send you a text reminder the day before your service. This was my first time using them for the required DMV Smog Check service on my parents SUV and the whole process was super easy and quick. Fadi and his team provided top notch customer service and were super personable. You can tell that this place has a lot of returning customers because every person I saw walk in was automatically greeted warmly like they were friends/family members and were already on a first name basis with the staff. Even new customers such as myself were treated with a welcoming hello and smile and a "how can I help you" vibe. Especially as someone who does not know much about cars, this place definitely goes above and beyond to explain to customers the issue and what they can do to help. They are honest and trustworthy and they will for sure be my new go-to neighborhood auto shop! Thank you again to Fadi and his team for the 5-star experience! =0) read more

I was looking for an auto mechanic shop to replace my starter but wasn't sure which shop to trust with my vehicle. I called the dealership and they couldn't get my car in for two weeks. After calling a few shops, I decided to take my car into 5 Star Auto. Although they were also busy, they didn't hesitate to offer their help. My car was towed to the shop and as they worked on my car, I received great communication regarding the status of my vehicle. Pricing was very reasonable and I was very happy with the service. I would definitly recommend this shop to my friends and family. read more