First I have to say that I normally do not go on here and put down reviews for any business. I am…read moregoing to write a review for this place though. I walked in here not to long ago and asked David to fix a problem I had on a computer of mine. I needed a lot of work because I have a Desktop from the archaic period. I searched everywhere and checked out other local businesses in the area for expertise, cleanliness, friendliness, and prices. David not only beat their prices, but he explained everything to me in layman terms ( I am not computer savvy) . He fixed it quickly, and even did an awesome clean-out job of my desktop P.C. I highly recommend David over the "BIG BOX" stores and others in the area. Guaranteed.

I had a spill on my laptop on Monday - I was hoping after everything dried off it would be fine,…read morebut the keyboard was not OK. In a panic, I looked up places to bring it for repair, and found Laptop Universe....and what a great find it was! David had my laptop fixed within 2 days (and could have fixed it faster had I needed it right away). He's extremely knowledgeable, fast, and very reasonably priced! I am so happy that I did not end up at one of the big chain stores, nor will I ever go to one again if I need any kind of help with my laptop. I highly recommend Laptop Universe for all your computer repair needs!

If you need a good used computer or help with computer issues, Lowell Computer is the place to go…read more They were very helpful and explained what they needed to do and gave me a quote for the work to be done. Thanks Lowell Computer.

Excellent service, very knowledgeable, kind and friendly staff. I've gone in now twice with issues…read moreI've been having and each time they took the time to help me right there and then and didn't charge me. Granted it was a quick check and I asked them specifically to look at one component but it still says a lot about the type of operation they run at Microtime Computers. Most recently I screwed up the installation of a graphics card and I thought I fried my PSU in the process so I brought my system in and they tested it for me. Sure enough, I killed the PSU. I asked what my options were/if they thought I killed other components and the guy told me it was possible that I did but it would be $90 to take a close look. He recommended I buy a new PSU, plug everything up and hope for the best considering I would need a new PSU regardless. If I was having troubles he told me to bring it in first thing Monday and they'd evaluate the whole situation for me. I got lucky and everything survived, system started right up with a new PSU. They could've charged me the $90 and then told me all I needed was the PSU but they didn't do that. I'll be back whenever I have an issue I can't deal with by myself.

Microtime Computers has supported our small business for over 7 years, through multiple…read morehardware/software changes and network configurations as well as untold numbers of "emergencies". They have always been incredibly responsive, extremely professional and wonderfully customer-oriented. And they are really nice guys! Steve and Max are great at explaining things in a way and language that a non-techy person like me can understand, while guiding me in making good long-term choices for my business. They find answers to problems and needs while keeping my budget in mind. Over the years I've referred at least 6 other business clients to them, all of whom are happy with their services. My employees also use them for home computer and network issues. Microtime works with me as a true partnership and I can't imagine my company without them.

On March 5 I made another trip to Best Buy in Salem and had an excellent experience. The two…read moreemployees helped me replace my cell phone efficiently and with no issues. Thank you, Best Buy.

Great service got my CyberpowerPC and they gave me amazing information on it, they broke down how…read moreto set it up and even asked if I needed help doing it.

I rated my experience "Great" but initially I would not have. Part of the problem in switching my…read moreservice from one phone to the new one was the service that I have. It's Straight talk. I couldn't get a live person from Straight Talk and it was so frustrating. So after over an hour of back and forth between the Apple employees and my frustration with Straight Talk I was ready to cancel the whole deal. Then a young man named Jake entered the picture. He was wonderful, simply the best. He could see my frustration and he said without reservation "I'm going to fix this!", and he did. I don't know what he did but he was so confident that he could switch the service that I knew he could. I know that at the Apple Stores prices are at a premium but with such outstanding service I wouldn't hesitate to go back there again. Thank you, Jake. You're a great asset to the Salem N.H. Apple Store.

I took in my phone 12 pro for a battery replacement, getting my phone back it had such a big…read morescratch, only to be told that's how I took it in, the manger Justine was very un professional playing me like a kid. The best he could do for me is that my phone is so old!! Their customer service support was not helpful only sending me back to the store!!!! Am going to fight for justice!!!! This is so frustrating unfair for client who had used their products for years.

The gentleman that helped me when I went in with a small issue was kind, friendly and very…read moreprofessional. I would go back there again for his help with my laptop.

Great! Helped me out real-time with a suspected BIOS issue that possible required alternate…read morehardware to get it to post video. Brought the PC over and the machine booted right into the BIOS just fine. Discovered that my RAM was too fast for the motherboard and swapped it for free. Honest good service here. Bring Richard your business!

RTR upgraded my computer and transfered my data files. Very knowledgeable and were great to work…read morewith especially if you are not sure what you need but know what you are going to use it for! Great working with you guys.

Laptop purchased 2018, and desktop 2021. Great products, low prices, friendly service, always…read morewanting to help. Very satisfied with the whole experience, then and now. Double thumbs-up!!