George helped us. He's one of those men who can change your day around. One of those days that can…read moreput a smile on your face when you've been down. With such great customer service from my man George. It was simple enough to give me the phone. We had some trouble with the old phone but I didn't mind. George is the man

very polite workers and very helpful and never fire Alina she the best with her I was able to find…read moreeverything I was looking For and she Fixed my phone

Staff was knowledgeable and helpful, patient and pleasant. Lowered my monthly bill. Had ample…read moreoptions of new items and accessories. My experience was that they went above and beyond and were a pleasure throughout.

This place has gone downhill. First, the door was locked on a Sunday afternoon and the fellow who…read moreopened it had to spend ten minutes on the phone talking to someone to find out why it kept locking. He kept addressing me as "Boss" although I am old enough to be his father and although I told him my name. Is someone like that ignorant? Untrained? Both? He could not deal with my matters...he could not find my account in the system using my cell phone number(!) and told me I needed a pin number which I do not have. My Mass. license was not enough!! I went to the Veriizon store in the Rockingham Mall and the people took care of my matter. However, I am ending my relationship with Verizon (more than 20 years) because of the horrible service in Methuen and Salem.

Went in there to sign up for two Samsung watches LTE ( stand alone ) for my Children to use for…read moresafety purposes. I ended up dealing with the most incompetent not only store manager, but also area manager. She gave us two watches that were not activated. Stating that these watches will become activated in a few hours. It took her three days to find out that Samsung standalone watches will not work without buying and activating Samsung phones, even though I told her from the first day that I called Corporate office, and they told me these watches will not work without phones. But she being a know it all, and so proud she would not admit She was wrong. She had the watches for three days without having the decency and competency to call me and tell me what I already knew, until I went to the store on the third day to inquire about the status of the watches , she would not come and face me. She sent one of the technicians to tell me that these watches will not work without buying an activating new Samsung phones..well done Miss Incompetent Manager, Well done T-Mobile.

I went into the store to ask a discrepancy in the bill and the self assigned manager Camilla…read morerefused to let me talk to the sales person who sold me the plan. She was so rude. No way to run a business.

BEST STORE ORLEIN IS THE BEST! I work with customers for a living...so walking into this store was…read morea treat. I was greeted instantly with a smile, which is important. My sales consultant ORLEIN was very helpful. I ended up leaving with a new iPad AND IPHOINE.He took yhe time to explain everythiung! I don't mind spending extra money on accessories when people are helpful!

Was there today to get a new phone and the customer service was basically nonexistent & what I…read morethink was the manager was rude . They could care less and when they activated my phone they screwed up my husband's and sons with no service, when I went back to tell the one that helped me he basically could care less and his words were this has happened a few time and I don't know why !!! Tell them to turn off their phones and turn it back on and if that doesn't work they need to come here and get a new sims card and was done with me . Not how you handle a customer that has been with you since you began . Seriously the worse experience I've ever had

I rated my experience "Great" but initially I would not have. Part of the problem in switching my…read moreservice from one phone to the new one was the service that I have. It's Straight talk. I couldn't get a live person from Straight Talk and it was so frustrating. So after over an hour of back and forth between the Apple employees and my frustration with Straight Talk I was ready to cancel the whole deal. Then a young man named Jake entered the picture. He was wonderful, simply the best. He could see my frustration and he said without reservation "I'm going to fix this!", and he did. I don't know what he did but he was so confident that he could switch the service that I knew he could. I know that at the Apple Stores prices are at a premium but with such outstanding service I wouldn't hesitate to go back there again. Thank you, Jake. You're a great asset to the Salem N.H. Apple Store.

I took in my phone 12 pro for a battery replacement, getting my phone back it had such a big…read morescratch, only to be told that's how I took it in, the manger Justine was very un professional playing me like a kid. The best he could do for me is that my phone is so old!! Their customer service support was not helpful only sending me back to the store!!!! Am going to fight for justice!!!! This is so frustrating unfair for client who had used their products for years.

I was unable to access internet after trying to upgrade my VPN. I did everything possible…read moreincluding talking with Express VPN AI assistant for what felt like several hours. I finally gave up and brought it the CPR Cell Repair in Salem, NH. They spent some time working on it which made me feel better since it showed me that it did require more help than AI could provide and it wasn't just my lack of expertise. I have my computer back up and running just fine. Couldn't be more grateful! The guys were very polite and I did not feel uncomfortable at all. Thanks to the CPR Cell Phone Repair Store!!

Can't say enough about this crew. Nick was amazing, knowledgeable and was able to talk me out ff of…read morethe cliff I was in. I was able to see him and Kali work with each other and other customers and they are amazing. My phone was shattered and I didn't think I was going to be able to retrieve any of my info or pictures or 30 years of contacts. Can't thank them enough!!

One the VERY BEST Speaker and Electronics Repair Shops in New England. I have been taking all my DJ…read moreSpeaker and Audio Gear to High Tech Electronics for well over 10 years and wouldn't think about going anywhere else! The personalized care and special attention Hector delivers is unmatched in the industry. I am a customer For Life! They are Top Shelf in every area and genuinely care about helping you resolve your electronics problem. I give my HIGHEST RECOMMENDATION!

Great service and price! Fixed 2 sets of QSC subs and tops. Accommodated bringing gear in early on…read moreSat. Was honest about what was fixable and what was not, and saved us a ton of $ from not having to buy new speakers.