Been going for years. The doctor is very communicative and personable. She looks out for me and…read moremy wallet. I trust her and will keep returning!

Loved coming here! I haven't been to an eye dr in a while and my experience here was great. Very…read moreknowledgeable and I was in and out pretty quickly for an appointment. Easy to book as well!

Best optometrist in Burlingame. They really care about their patients my reading glasses came out…read moreperfect.

I'm surprised by the number of positive reviews for this place. I did not have a good experience…read moreand am now looking for another optometrist to fix their mistakes. They damaged my eyeglass frame (which are now lopsided and the hinge for one of the arms is broken) and the prescription seems too high (it makes me super dizzy). Dr Kita seemed to be in a hurry through the appointment. His assistant was condescending and dismissive when I tried to ask about different options for the lenses (e.g., polycarbonate or not, index, anti glare coatings, etc.) Am on the hunt for a new optometrist now.

Donnette has been fabulous for many years as she assists with customer emails and scheduling…read more Doctor Singh was incredibly professional and patient in helping me with new a new Multifocal Rx for contacts. She is only there on Tuesdays, but I had a great experience in my eye appointments with her. Thank you!

I wanted to leave a review for Donnette who has gone above and beyond every time I have interacted…read morewith her. She has excellent customer service skills and really cares about the patients who come here. It was my first time trying a new optometrist in years and she was extremely welcoming and super helpful. I referred my husband to come, and she also gave him the same experience. Thank you Donnette!

Excellent place, Dr. Lai is very competent and professional…read more His office is helpful and easy to deal with. Our all family is using his services and we all are most than pleased

LATE Post: I agree totally with these comments: Wish I would have seen them before: "Nov 6,…read more2024 Customer service needs some serious improvements especially in the post sale phase. ...." They are very attentive in the beginning but no so much post sale after you've given them your money.

They very knowledgeable, kind, nice and very respectful people!!…read more They take the time to take care of their customers. I'm so happy I chose them!!!

Was really disappointed after having good experiences with them in the past that they never show up…read moreto open at 9 like they say. Even after calling multiple times and waiting for 30 minutes there was no luck. Try a place with professionals that show up on time and not this office.

Shu is great. He give personal attention and is super knowledgeable. So nice to have an optometrist…read moreI like and can trust!

Our insurance changed and I need a new optometrist. The location is listed as open until 4pm, but…read moreit was closed when I arrived at 12:15. The sign said they would open again at 1. Maybe they close for lunch? Call ahead so you don't waste your time. To the business: Please let customers know you close during the day. I was excited to visit your shop, and now I'm on my way to a larger optometrist in San Mateo.

Thanks to the whole team for all their responsiveness, transparency, knowledge to all of my…read morecuriosities. Been here since moving to Millbrae back in 2021. No complaints

I dropped off a pair of Gentle Monster frames to add a prescription lens. I received them back in…read more~2.5 weeks. The team here is extremely helpful and informative and I'll definitely be back to bring in a future pair. I appreciated the service here!

Very knowledgeable gave me some great advice staff was very kind. Dr was very thorough, I am very…read morehappy with my visit.

Hi ! I'm Rommel, new patient of Dr Soss!. Let me cut to the chase!…read more Had my eye doctor in a city near San Mateo, where most of the affluent live. It was a reclaimed city.... Which means it was part of the sea before.... Anyway, EYECATCHER referred me to Dr Soss, and lo and behold, miracles do happen!!!!! If you aren't satisfied with your current Optometrist, and if you want 200% peace of mind, try Dr Andrew Soss in Burlingame on Broadway st. Just across Walgreens closer to California dr. If you want dedicated thorough check up, peace of mind with the thought of knowing that you'll leave his office STRESS FREE!!!! Dr Soss is your ONLY SOLUTION! In cooperation and association with his excellent staff, I COULDN'T ask for more........ROMMEL PASCUAL .

I came across this optometry from my insurance page and I'm really glad I did!…read more I usually go to big optometry (L*nscraft*rs) but that day they rejected me for being 12 minutes late to my eye exam appointment (their late policy is 10 minutes). Anywho I was scrambling to find another optometry because that was the only off day from my child that I had. Found this place and they happened to have an opening that day. This place is not big but they were so efficient!!! I walked in and before I even uttered a word they already greeted me and started the form process. Mind you it was my first time there but I already felt so welcomed. I was in an out of the eye exam literally within 20 minutes and extra 10 minutes for ordering and payment. THIRTY MINUTES and I'm out of the door! I really appreciate the swiftness and the friendliness. As long as I live in the Bay Area this will be my go to optometry from now on!!!

Good customer service and good selection of glasses and sunglasses. It was easy to get an…read moreappointment, even at the end of the year

I have been going to Site for Sore Eyes for about two years now and very pleased with the service…read more Justin, is not only friendly and very professional, he has excellent taste in picking out glasses for me. I highly recommend Site for Sore Eyes!

I've been wearing corrective lenses for decades but this was my first visit to this location. I've…read morebeen to many different optometrists and without a doubt, Dr. Lin and her team are top notch. They are accommodating, responsive, and attentive. Dr. Lin is thorough yet efficient, making the visit easy and enjoyable. I received recommendations for new contact lenses as well as samples to determine if they were a good fit. They also had two new pairs of glasses with specialized, custom lenses ready within 10 days. 100% recommended. 10/10 experience!