These guys dropped everything when I rolled into town from the west coast in August and my A/C…read morestopped working. They gave my son and I lots of cold water and spent an hour diagnosing my leak. When they couldn't get the part to fix it in time, they wrote out everything that was wrong along with pictures to give my mechanics back home, AND DID NOT CHARGE ME ANYTHING. I have never been treated so nice in my whole life! I wish these guys operated in my home town. I would be a customer for life. They are all going to heaven that's for sure. It is so hard to find a trustworthy mechanic so Collinsville should count itself extremely lucky to have LaDrew Automotive!!!

This is the best service shop in the Metro East. Chris is one of the top mechanics around. He…read moreused to be the manager of the Valvoline around the corner for years. He is an honest man in a dishonest industry. Finally, he is a "car guy". Go in and ask him about his chevelles, you'll make a friend. He maintains both my cars. He also keeps my oldest sons car running in top condition. He maintains my fiancées van as well. I would not trust so many family members lives with Chris if he were not top notch. Finally, he is never over estimate and times he can the best fix or the cheaper alternative depending on your budget.

Fantastic expert advice and fast service. They didn't try at all to upsell and were very kind and…read morecommunicative.

A Rare Find on Route 66 -- Jack's 66 Service…read more While waiting for my oil change and tire rotation, I witnessed something I thought had gone extinct somewhere between rotary phones and $1 gas: genuine customer service. One customer brought in a part to be installed -- unfortunately, it was faulty. Instead of shrugging and charging for labor anyway (as many shops might), the team at Jack's 66 caught the problem before installation. Then, the owner himself picked up the phone and called the store where the part was purchased to help the customer get an exchange. Who does that anymore? Moments later, another customer came in with a service light for an air filter. Instead of booking an appointment and a bill, the owner grabbed his tools, walked out to the car, and checked it right there in the lot -- saving the customer both time and money. In a world where honesty in auto service feels like finding a four-leaf clover, Jack's 66 is an entire field of them. Fair, kind, and refreshingly human -- I'll definitely be back.

Have had my 2013 Volvo engine worked on 2 different times at this location and they don't fail to…read moredeliver. If they make mistakes they will own up to it & take care of you, rare trait in the industry nowadays.

Wanted them to work on my Jeep as check engine light was on. I was told they did not want to work…read moreon it as they cannot make enough profit off of it. They have not even looked at it and I was hoping for repairs less than $2,000. Do not go here Unless you want to just spend money as they do not care about the cistomer per service manager

First let me start by saying I'm very picky when it comes to who I let work on my cars. I do 90% of…read moremy own work, but when it comes to Transmissions I'm clueless. So when the time came to have work done on my Type R, I searched online through all the shops in the area and none of them had near the amount of positive reviews that Al's Transmission did. So I picked up the phone and gave them a call. My experience from start to finish was exceptional. Jonathan was very thorough with me in diagnosing the problem and coming up with a solution. Every single person I interacted with was friendly, including Al himself! They quoted me a fair price, got the work done in a timely manner, and kept me informed throughout the process. Long story short, if you are like me, and have been looking for a shop you can TRUST to work on your car the same way you would work on your car, stop looking and just call them now. You won't be sorry.

Very happy I chose to go with Al's Transmission very satisfied with their work !! Al and his crew…read moreare very thorough.... Got my vehicle in and back on the road in no time highly recommend Al's Transmission.

I recently took my Buick in for an oil Change service. They…read moredidn't place my oil cap back on my vehicle. I immediately called them. They had to have my suv towed to their shop. I had to get a rental for the weekend. They reimbursed me the cost. However, as a caterer I had to refine a customer their money since we were not able to delivery their order. I was not aware before having my vehicle serviced that Mike sold it to a company that is franchising out of Atlanta. I was told to submit the paperwork for the rental and loss of income to be informed they are only paying for the rental. Do Not Take Your Vehicle Here. For years Nate was there and he is gone, Bryan left before the company was sold and only recognized face is Sarah. I reached out to the new owner and he has yet to return a call. Neva again will intake my vehicles here. I have also filed compliant with BBB If I could rate them a zero star I would.

Front end alignment needed. Nate at the service desk was…read morevery helpful and friendly. The owner Mike sat with me and explained what I needed to fix the alignment issue. Very helpful. Would highly recommend. Customer area was clean and bathroom was clean and offered free refreshments while waiting.

I felt they cared they maid me feel important from star to finish. And I'm very happy with my truck.read more

I test drove a car with the salesman riding with me. The car drove terrible with engine light…read morecoming on and lots of shaking and jarring. The salesman calls me a few days later saying that their service department checked over the vehicle and there is nothing wrong with it. Then he offered to lower the price by $1000. I said it needed about $1500 in repair. The salesman kept calling the rest of that week. I would never buy a car here.

I called to try to get my xt5 in for service because the local dealer couldn't get me in until…read moreSept. I talked to Michael who told me I should check to see if my warranty was still active bc the repairs could be free if I took my car to a dealer. He was obvi correct and saved me potentially a ton of money! Michael easily could have just scheduled me and took my money but he didn't! He was super honest with me when he really didn't have to be. You can't beat that!! Highly recommend taking your vehicle to Greg's!!

I had Greg's auto service put a motor in my Sonata,2012, he charged me over $7000.00,, the car…read morecaught fire after 3 months, and the fire department said it was electrical. bit Greg wouldn't give me a penny back of my money and he said bring it back if I had any problems. he charged for a new battery , and an alternator, it was over priced . I don't recommend this shop. this was September 2025. RH

Had some brake issues and Lou was able to get me in quick for evaluation and repair. Great service,…read morefriendly and competitive prices that were given up front and maintained. I would definitely recommend!

Up until today, I would have given this shop a 5. Never again will I take any of our vehicles here…read more First off, I paid $212 last week for the turbo gasket and cam shaft cover for a 2014 Chevy Cruze, only later to find out this was covered under the power train warranty! My fault for trusting them and not calling the dealer first. I was told if the engine light comes back on, that means the turbo is out and I need to take it to the dealer. Engine light came back on 2 days later, I called the dealer, made an appointment. On the 3rd day, the car started leaking oil. I called Lou and asked him specifically, did he do anything to the car that would have caused an oil leak. He said NO. I told him I had an appointment at the dealership and would have them look into. Very next day realize that nearly ALL THE OIL had drained from the engine. Not just drained but exploded like a volcano under the hood. First thought, blown head gasket. Dealer has the car for a day....conclusion - the part I paid for wasn't installed properly, bolts were not tightened on top of the engine and the Cam Shaft cover had to be replaced AGAIN! ! I went to the shop with my diagnostic from the dealer and was greeted with the most disrespectful attitude I've ever encountered. So likewise I displayed the same disrespect to Lou. Unbelievable! Just admit you made a mistake that nearly caused the engine to blow and refund my money. But instead I was told he wasn't listening to it and have a nice day. A basic fuck you, get out of my shop. Gladly! Never going back.NEVER referring anyone again. For $65 an hour, know what the fuck you are doing