Friendly, good communication, speedy work. Price seems high but I will have to compare with others…read more Employees seem to respect each other and communicate well with each other. I will definitely recommend this place to others.

Quick! Through out the years, they've helped me with light bulbs, air filters, windshield…read moreblades(f/back), they hooked me up with coupons I have forgotten. Great service, did I say they change my oil from time to time!?

Used valvoline instant oil change for years. Good service and friendly staff. Would highly recommendread more

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Bethalto.

Updating my review after working with them several more times over the last month - Tuckers is…read moreamazing. We are so glad to have a local mechanic shop we trust & can count on! Chuck is trustworthy, fair & attentive. Thanks you guys!

Fantastic service, great customer relationships always calls and makes sure I was satisfied with…read morework completed, staff is always friendly and responsive.

I stopped in with a part that an other service shop failed to secure to the underside of our Ford…read moreExplorer after a recent oil change. The service manager said he could take care of me. Within 15 minutes, the piece was secured and I was on my way. No charge! This was not the first time I've received excellent results from this shop.

i would choose zero stars if possible-took my 99 4runner to ntb-owned my mavis-on 2-2-26 for an…read morealignment-not only did they fail to align my vehicle properly, they damaged my cv axles which i now have to replace at my own expense as i have tried to resolve the issue with the local office, the regional manager, and corporate who just told me they are going to escalate the matter to the same useless regional manager that offered no assistance to resolve this serious issue-DO NOT LET THESE PEOPEL TOUCH YOUR VEHICLE OR YOU WILL BE LEFT HIGHLY DISAPPOINTED!!!!

completed service quickly and diagnosed issues timely, that other locations could not figure out…read more I will be bringing all of our cars to them.

The guy that answers the phone all the time, forgot his name, big white guy, is Rude and will…read moreovercharge you. He tried to charge me $480 for a battery for my jeep wrangler which didn't include installation. When i refused, he tried to charge me $70, half an hour of diagnostics, for checking 2 of my fluids (oil & transmission fluid) without performing the diagnostic on my transmission, i was there to get a transmission diagnostics. In addition, got mad and hung up in my face because i chose to take it elsewhere. Horrible experience, I highly DO NOT recommend. The new shop I took it to informed me that my battery that was already in the jeep was under warranty and I can switch it out if I want or he can get me a better battery (same battery that Risters tried to charge me $480 for), for $250.

I always go to them for my oil change since they have a lot of deals they send out. Sometimes they…read moresend out a coupon for an oil change with free tire rotation. Pretty good deal. And the service is always excellent!

Walked in hoping for a quick oil change and got just that, In and out 20 minutes tops.read more

The glowing reviews are spot on! Mark and his team were fantastic--patiently explaining the issues…read morewith my car and working with me to find the best solution. I truly appreciated their transparency with pricing, prompt service and so far, the repair has been holding up perfectly. Highly recommend!

I took my truck to Mark's to fix an exhaust manifold. First impression, everyone in that shop are…read morevery friendly and helpful. They kept the car overnight to let the engine cool to diagnose the problem. Early next morning I got the call with the diagnosis. I gave the go ahead knowing there there were a lot of "what ifs". Manifolds can be frustrating to say the least. Turns out it wasn't the easiest job due to frozen bolts. Still the bill was very reasonable. And the service was more than wonderful. I'm about to take the truck back there for tires.

I would leave no stars if I could twice they took my car apart did not fix it Either time I…read moresupplied all the parts all the everything that was needed to fix it but still after two days of having it from seven in the morning till close, they could not fix it, but they are charging me for something they couldn't fix. I am super unhappy with their service and will not be using them again or referring them to anyone else.

After a super cold weekend I went to leave and take my daughter to school. Well as we were already…read morein a rush, the car would not start. I called Bill & Joes at 7:36am and spoke with Steve, he took my information and let me know that someone would be headed my way. Within maybe 5 to 10 minutes the driver arrived and jumped my car. He was super polite and I let him know how grateful I was for his help. I was then able to get my daughter to school without being late. Thank you Bill & Joes, you guys are the best!!

The service was top notch from start to finish. Thought it might take a few days for the repairs,…read morebut they finished it same day!

I usually don't give out reviews, however my experience was so bad I had to break that tradition…read more Today I sat for 5 hours to get my wheel alignment checked and was told it would only be 15min...lol...after 5hrs I received a bill for 344.00!!! They did additional work that wasn't authorized by me to do, thus padding the bill!!! What a joke! Lied too, misled and taken advantage of. Never again here! These people have a lot to learn about how to keep customers coming back!

I went here for an oil change and tire rotation. On the ride home I noticed a noise under my car…read more The next day my tire was leaking air and eventually went completely flat and I couldn't air it up as the valve stem was leaking. I was left in a gas station parking lot to change my tire and put on the spare. The next day I went to the dealership and had them check the tire and figure out what was making the noise. They told me the valve stem was leaking and that 9 pins that hold up the engine splash guard were missing. The only time that splash guard has been removed was at this location. I spoke to Valvoline customer care and they assured me they would make it right and would talk to the manager of the location to see what could be done. I get a call a few hours later and it is Valvoline customer care and the manager of the location. She claimed they did everything right and they weren't going to reimburse me the $140 to get the valve stem fixed and the 9 missing pins replaced. DO NOT GO TO THIS PLACE.

fast service, they don't pressure you into buying something, if you have the coupons you save more…read more They will let you know if you need a new filter, but you don't have to buy it there go to Auto Zone and change yourself