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    Broadway Pet Hospital

    3.1 (191 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Broadway Pet Hospital

    Pet boarding

    Pet physical or wellness exam

    Pet sitting

    1 More Service

    Pet vaccinations

    Broadway Pet Hospital Photos

    Recommended Reviews - Broadway Pet Hospital

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    Reviews With Photos

    Honey watching her show
    Bettye J.

    The time in which it takes for them to get back to you regarding your pets test results took my precious girl Honey into their facility on 9/3/2025 at 2:00 the new Dr I saw could barley understand him. They took my dogs temp was 104.6 they gave 3 meds took blood and sent me home to Waite for blood work to come back . Hear it is 9/10/25 still no word from them . I called yesterday put on hold for over 20min needless to say to say after $1000 out of pocket I gave them still no response. Took my dog to emergency hospital in concord where she was diagnosed with IVDD she was paralyzed and lost function of her lower body so she had to be put down I am so deeply sadden

    Unbelievable.
    Scott J.

    Here's the email I sent them after my first and last visit. This has to be the guy all these negative reviews are talking about. Very rude and condescending. Not to mention the circumstances. Who in their right mind would allow this? I wish I'd taken a picture of this ghoulish scene but was too dumbfounded to even act. I wouldn't let this guy within a mile of my dog.

    A chunk of my cats paw is missing after a nail trim appointment.

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    2 years ago

    Great service! Awesome staff! Brought my fur baby in, and she loved them too. They did some blood work and will follow up on her progress.

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    Page 1 of 5

    Ask the Community - Broadway Pet Hospital

    Review Highlights - Broadway Pet Hospital

    With others complaining about his poor bedside manner, in Dr Harry's defense, he doesn't have time for chit chat.

    Mentioned in 39 reviews

    Read more highlights

    A Quality Grooming

    A Quality Grooming

    (58 reviews)

    I will never take my dog here again. Here's a list of my reasons…read more 1. When I got in with my dog there was a man ahead of me waiting to pick up his dog. The owner was at a table shaving a little dog. Other dogs were barking and the little dog was gettin anxious and fidgeting a lot. She grabed the dogs leg, yanked it and yelled (growled) at him to "just stop it". She looked up quickly, seemingly making sure no one saw her, and moved her tone down to a semi-smooth cuddly one. I think she thought no one saw her, but I did. I was a little concerned, but put it aside. 2. My dog was frantic (new, loud place) and trying to jump on my lap. Puppy was growling at the woman, which he hardly ever does, and I knew if I picked him up and gave him to her, he would settle down. Instead she snapped at me to let him alone. She was trying to pet him, and he wasn't playing. I told her to rub his tummy and he settled down. Then she said something like, if you listen to me theres no problem (paraphrased) (Sorry this is so long, but I am just angry) I was a tiny bit worried something would happen to him. 3. I got back and reached over the little gate to calm the puppy down, and again she snapped" dontreach over MY gate" and proceded to tell me how I could get bit. Perhaps, but I thought her very melodramatic since my dog was the only one there. I realized, as an after thought, Angie was trying to keep me from seeing my dogs stomach, and the injury. 4. Her attitude toward me and my dog was absolutly condescending. Her roughness toward that first dog, and mine was what made me not want to take my puppy there again, but the reason I'm writing is... **my puppy had a nice bloody divit removed from his belly and she never even told me. In the past my dog was nipped twice during different groomings. Both times I was told about the injury at pickup. She never said a word to me about the injury. Also there were a few places the shears had left deep cuts in his fur. She told me she wasnt going to cut the ears and tail. She could have at least mentioned it to me...." oh, by the way... ears and tail really needed trimming, contrary to what I said before." One ear was shortened, one was not She also cut the tuffs of hair at the top of one ear and it looks like a misplaced cowlick. Not as cute as it sounds. After all that she made sure to point out I could leave a tip. I'm so angry I could spit like a cat. I want my $10 tip back, and half the cutting charge. Now I am telling everyone I know, and people at the dog parks, This woman does not deserve your business. She is disingenuous, she lies and takes her anger out on the animals. Yeah, the next one could be fine... but why would any one take a chance with their family. Little clues add up. Some times we ignore what we think is unrelated, even though it nags at your brain. Dont let it go. UPDATE SAME DAY I Just gave my dog some through attention and found a huge fur divit under the chin, and a nice shaved line under the collar area. I have posted pictures. Now I just plain want my money back... I wished like hell the scoring went into negative mumbers

    The owner Angie is rude! I will never take my dogs back to her. Today my two little dogs a Shitzu…read moreand a YorkieShu has an appointment at 9:30am. When I got there she told me it will take a while because there are 3 dogs ahead of my dogs so I said fine I will wait for their call when they are ready to be pick up. So Angie the owner and the groomer check my Shitzu and she told me her 4 legs are matted and she told me that I don't brush my dog. How does she knows I do brush my dogs and since my Shitzu has a very thick hair I make sure that everyday I brush them. So she said that she is not going to fix that matted hair and her haircut will be short just short, I said fine. Before I left I ask her how much will be the cost for both of them do I know what to expect to pay and she quote me $115 total for both of my dogs. I said ok. So I left and waited for them to call me when they are finish, I finally got a call around 3:15pm. I went there to pick them up and she is on the phone. So after her conversation she told me it is $65 each of them total of $130. So I said before I left this morning I ask you and you told me it is $115 and I agree with that. Now you're telling me it's $65 each? Then she said she never said that what the heck I know what she told me that's why I'm expecting that is how much I will pay and of course I will also include tip on top of that $115 price she told me. She goes well your dog 4 feet are matted and the other dog bites. She said ok I'm not gonna argue with you you can pay $115 but I will not groom your dogs anymore! Who cares if you don't want to groom my dogs anymore you are so rude! Update: 7/4/2018 my poor Shitzu develop a scab after the haircut done at A quality grooming, I discovered a scrape behind his neck, it was cut all the way to the skin and it caused her skin to be dry and looks like it got infected! Update: I have read you're respond Angie! What are you talking about that what I said is all lies? You think this review is funny? Everything that I said here are true and for your information you do need to learn customer service so you can treat your clients right!

    Broadway Pet Hospital - pet_sitting - Updated June 2026

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