West Herr Toyato on Main/Transit Williamsville there always there for you! We bought 7 cars from…read morethem threw the years. Best prices in town! Customer service is very accommodating to you for your needs! Thank you Toyato.

After driving over an hour from Rochester to West Herr Toyota in Williamsville to test drive a car…read moreI was interested in, I expected at least a professional conversation about purchasing. Instead, the used car manager, Jason Peters, told me in a dismissive, condescending way to 'go buy it somewhere else'--before we'd even started negotiations. I left feeling insulted and disrespected. I've since contacted the dealership about his behavior and have not heard back.

Great experience with the team including Buck and Jacquie!…read more Easy purchase bc of knowledgeable staff! Totally recommend! We worked it out!

Had an issue with my car and nearest date they could get me in for service was in three weeks…read more Waiting that long would have caused damage to my car. Spoke to Madison in service and she was able to get me in next day. She kept me up to date with the issue, the time frame and outlook. She was outstanding, some of best service I ever got from a dealer. Mr. Cappellino, give this employee a raise for her remarkable people skills!

Had my 2019 Chevrolet Impala in for service at Greves Automotive Services for a check Engine light…read morecondition. I knew the code and purchased the part already but could not install it due to an incorrect installation for the same defect from a GM Dealer. Jamie and the technician were able to install the new part and clear the fault and said the service was no charge! Really nice to see that kind of service and finally feel like you can take your car in for service and not be taken advantage of. Great service, honest and friendly team at Greves Automotive!!!

I normally leave reviews for restaurants and never thought of doing one for my mechanic! Jamie and…read morehis team are amazing in every way. They are very honest when it comes repairs to my 2020 Honda accord. I have used other auto repair shops in Niagara Region but, I have to say that Jamie is by far the most honest mechanic! Thank you for looking after me.

Was very impressed with the friendliness and team approach to Heinrich's Sales, Fianance & Service…read more We all know buying or leasing a car is rarely a fun experience but will say the skill of all parties, especially Catherine, who is young and smart is very wise and skilled in this business. Maybe due to being owners daughter but maybe just because she's just a sharp young lady, which truly is the later. Anyway, I recommend the dealership and will bet you will too.

They never add points to our profile. And they don't care when you tell them the points don't show…read moreup. Their service department is soooo slow. Everything is at least an hour and a half wait. Even a simple inspection. Leon is pretty awesome and I hope he goes to a better dealership.

Wasn't planning on car shopping today but that's not happened. I spotted this dealership that I'd…read morenot noticed before. I swung in to see what they had. Welp, I spotted a vehicle that was already spoken for but was able to look at it in real life instead of always online. Ended up with a sales guy- Joshua- probably one of the most pleasant, non pushy, factual and realistic salesperson I've ever met. If there was something he questioned, he double checked with his sales comrades and found out truth. I believe he'll go far in his line of work. As for only four stars, wellllllll... his Mgr promised something and when I get it... if I get it , I'll update the stars ...

​Loyalty clearly doesn't mean much here anymore. After patronizing this dealership for years with…read morezero issues, I brought my vehicle in for a state inspection. It was failed due to ripped windshield wipers, which would be fine if they offered a reasonably priced fix. Instead, they tried to charge me almost $80 for a pair of wiper blades--a 100% markup over what local automotive part stores charge. With people struggling financially lately it is my opinion that this is very unreasonable. You can go to any local automotive parts store and find windshield wipers for anywhere $20.00 - $40.00, installed for free. In my opinion,​ using state inspections as an opportunity to price-gouge repeat customers is completely unacceptable. Very disheartening experience, and I will be taking my business elsewhere in the future.

I bought a brand new 2026 Nissan Kicks here and ran into a few issues right away. Initially, the…read moredealership wasn't very helpful, which was frustrating - hence my earlier review. But after I posted about my experience, Kevin from Sales reached out, took my concerns seriously, and ended up fixing everything at no cost. I really appreciate that he went out of his way to make things right. It's not how things should have started, but Kevin's follow-through earned my trust back. Thanks again, Kevin!

Had such a great experience working with John ("Coach") and the entire team! Everyone was so…read morefriendly, welcoming, and efficient from start to finish. Coach went above and beyond to work with me and made the whole process easy and stress free. My old car was literally falling apart, and they really got me out of a jam! I couldn't be happier with the experience and would definitely recommend Coach and the team to anyone looking for a vehicle. Thank you all!